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All 121 Manchester hotels »

Ibis Manchester Charles Street Hotel

3.0 of 5
Charles Street | Princess Street, Manchester M1 7DG, England
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Ibis Manchester Charles Street Hotel
Ranked #50 of 121 hotels in Manchester
3.5 of 5 stars 268 Reviews
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268 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(7)
  • Charles Street(5)
  • Car park(4)
  • Oxford road(3)
Traveler rating
    58
    105
    74
    20
    11
Only show reviews for Family (14) | Couples (76) | Business (84)
Date Rating
Lancaster, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed May 24, 2012 NEW

Hi booked this as on a two day conference in the MCC . Unclean rooms with telly that doesn't eire. Also holes in the bedding. When spoke to duty manager palmed me off by saying I can speak to assistant manager tomorrow, to get told following day that they can't refund me and that I have Ti wait another day... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed May 22, 2012 NEW

Clean, helpful staff, improved breakfast, all good. Drawback no free WiFi except on one hotel computer in lobby where it will usually be occupied. Was not possible to print from this when I was there. Get Free Wifi Ibis! More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012 NEW

If you are looking for somewhere simple and clean to rest your head then this place does the trick. The bed was comfy however the pillows were extremely uncomfortable and solid. To some up, basic, clean and good customer service. More

Was this review helpful? Yes
Jorge Otero, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
May 23, 2012

Dear Guest: Thank you for taking the time to write a review about your recent visit to at Ibis Manchester Charles Street. I’m delighted about your comments about our comfortable beds and pillows. Looking forward welcoming you again at Ibis Charles Street. Best regards, Jorge Otero General More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed May 21, 2012 NEW

Was this review helpful? Yes
Jorge Otero, Manager at Ibis Manchester Charles Street Hotel, responded to this review
May 22, 2012

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barrow-in-furness
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 20, 2012 NEW

Clean, reasonably priced hotel with friendly staff. What more could anyone want? Well done Ibis! More

Was this review helpful? Yes
See 3 more reviews by amy h for Manchester
Jorge Otero, Manager at Ibis Manchester Charles Street Hotel, responded to this review
May 21, 2012

Dear Amy H: Good morning, It was really nice to start the week reading all your nice comments. Thank you very much for staying in Ibis Manchester Charles Street and taking the time to write your experiences. The full team works hard to keep the high quality of the service. Please, we hope you will stay with us in Ibis... More

Camberley
1 review
3 of 5 stars Reviewed May 14, 2012

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Jorge Otero, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
May 15, 2012

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xxxx
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

I was really very impressed by the staff at the reception desk of this hotel because I had quite a few queries and nothing was too much trouble for them. I can be a little demanding so I really did appreciate how efficient and friendly they were. The lady called Maud had to suffer many challenges from me as I... More

Was this review helpful? Yes
Jorge Otero, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
May 9, 2012

Dear Guest: Thank you for your kind comments and compliments about Maud. My team and I, are delighted that you enjoyed your stay at Ibis Manchester Charles Street, and we are looking forward to welcoming you back again soon. Kind Regards Jorge Otero. General Manager More

Adelaide, Australia
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 6, 2012

The hotel is located in an excellent location as we were within walking distance to the Oxford Road and Picadilly train stations as well as the Manchester city centre. Breakfast and Wi-Fi is not included although there is a bistro downstairs for meals. As we got picked up and dropped off by a friend we did not explore the surrounding... More

Was this review helpful? Yes
Jorge Otero, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
May 9, 2012

Dear Guest; Firstly I would like to take this opportunity to thank you for your business with us at Ibis Manchester Charles Street. I would like to apologise for any inconvenience with the issues with the toilet, staying with us. We do hope you will give us the opportunity to welcome you back to the Ibis Manchester in the future.... More

York, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2012

Do not stay here unless: a. You like falling asleep to the sound of loud, squeaky climate control systems that the staff can do nothing to repair, b. You enjoy being awakened every 20-30 minutes by loud, drunk clubbers wandering into the hotel and running up and down the corridors, c. You appreciate being treated like a common criminal by... More

Was this review helpful? Yes
See 4 more reviews by Zzzzzzzzz186346 for Manchester
Jorge Otero, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
April 29, 2012

Dear Guest: Thank you for your comments. We pride ourselves on our staff training, so this is something I will be looking into personally regarding your comments about the breakfast staff. I'm ver sorry your stay at Ibis Manchester didn't meet your expectations. Best Regards Jorge Otero More

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Senior Reviewer
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Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

I stayed for three nights when I attended a conference at the University of Manchester. I wasn't too keen on the location as it was a fairly quiet backstreet and I didn't feel very safe outside, however, it is a very short walk or taxi ride to the main road so was not a problem. The reception area was nicely... More

Was this review helpful? Yes
Jorge Otero, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
April 18, 2012

Dear Guest: Thank you for taking the time to write a review about your recent visit to at Ibis Manchester Charles Street. I’m delighted about your comments about our staff, and about our good service. Looking forward welcoming you again at Ibis Charles Street. Best regards, Jorge Otero General More

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Additional Information about Ibis Manchester Charles Street Hotel

  • Accor Hotel Manchester
  • Hotel Ibis Manchester
  • Ibis Manchester
  • Manchester Ibis
Address: Charles Street | Princess Street, Manchester M1 7DG, England
Price Range: $

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Ibis Manchester Charles Street Hotel
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