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Marriott Manchester Victoria & Albert Hotel

Certificate of Excellence
4.0 of 5
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Water Street, Manchester M3 4JQ, England
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FREE Wi-Fi
Marriott Manchester Victoria & Albert Hotel
Best prices for: 1 room 1 guest
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Ranked #38 of 119 Hotels in Manchester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
TOOTINGPOPFRONT Scunthorpe, England, United Kingdom
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941 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scunthorpe, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in a few hotels in Manchester-1st time here as was visiting the nearby Coronation St tour-perfect for that-Issues ?? Check in-Not enough staff on the desk at bust times-confusing policies badly explained by equally confused EE staff who struggled to understand my points of view or my clear northern accent,had the same language problems at breakfast the following day.Bar... More 

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Coventry
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Not used to staying in Marriott Hotels so this review is my impression on 1st visit with my wife and I. Anniversary present from kids (2 night stay via Super breaks.) This hotel in charging for parking and Wi-Fi is preobably out of step with its rivals. We were treated fine and generally do not have any major complaints. Food... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Visited hotel as we were seeing Mrs Browns boys with my wife. On arrival met by very pleasant smiling staff. We had asked for early check in but were told no rooms at our rate available. We were immediatley offered a choice of enjoying the facilities until a room was available or an upgrade which would be encorperated in the... More 

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George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Don H, Thank you for this positive review. I hope that we will have the opportunity to welcome you back in the near future. Kind Regards, George Topouzoglou Operations Manager More 

Chester, United Kingdom
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked us in here as a stay over in Manchester for our wedding anniversary as I thought being a marriot hotel it would be of good quality. The hotel has a lovely foyer and looks really nice from the outside. It took a long time to check in as there was only one person on reception which I considered... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for two nights as made a trip up from London for the football. Staff were very friendly and helpful and I really loved the decor and layout of the building. The room was nice with plenty of space and the ceiling was pretty cool. However, the walls are pretty thin so if you have noisy neighbours,... More 

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George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Kevin T, Thank you for your feedback. Our beds have been proven to be very popular. I am sorry to hear that we were not able to meet your expectations on this regards. I hope we will have the opportunity to welcome you back in the near future. Kind Regards, George Topouzoglou Operations Manager More 

Contributor
17 reviews 17 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on Saturday night with 2 other friends, booked through hotels.com for a very good discount. The bedroom had 2 double beds which were very comfortable. Rooms were large, spacious, clean and tidy. Could not fault it. My only criticism was the hotel bar, the staff were very unhelpful when we wanted some late drinks, bordering on being rude,... More 

Was this review helpful? Yes 2
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Deano1957, Thank you for the positive feedback you gave about our popular twin double bedrooms. I am very concerned to hear about your poor experience in our bar. Can you please contact me on george.topouzoglou@thevandamanchester.co.uk as I would like to obtain some more information and address the issue accordingly. Kind Regards, George Topouzoglou Operations Manager More 

Glossop
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a nice surprise to find this lovely converted mill now a Marriot but retaining lots of the buildings industrial heritage Warm welcome from front of house, lovely spacious double room, comfortable bar at reasonable prices We will certainly be back thank you!

Was this review helpful? Yes 1
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear mediumgear, Thank you for this positive review. I am pleased to see that you will be choosing us for your future travels in Manchester. Kind Regards, George Topouzoglou Operations Manager More 

nottingham
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night this week for a conference being held in a more expensive hotel. Ideal location for a trip to Granada studios so I will be back to do that. Had a problem with my TV, reception arranged for the concierge to pop up within 2 minutes to fix, the concierge was very helpful throughout my stay. Reception... More 

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George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear kizzy600, Thank you for reviewing our property. I am pleased to see that you enjoyed our service and product and that our team took corrective action when you encountered an issue with your TV. The wifi is offered complimentary in our public areas. In our bedroom the wifi is complimentary for existing Marriott Members of guests that become members... More 

St. Annes-on-Sea, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleasant hotel. Near to Coronation Street tour We were on third floor. I (5'3")thought the room was lovely , spacious & cosy but my 6'3" hubby did not agree as he couldn't stand up in a lot of the room ! Even I couldn't fit under the shower. 2 beds in the room. Reception polite & efficient. We did... More 

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George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear JH19672014, Thank you for your feedback. Due to the unique design of our building the rooms vary in ceiling height and space. Our front office team is striving to allocate rooms as per our guests requests. I am sorry that on this occassion the room allocated was not to your preference. With regards to the lost property, I understand... More 

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