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All 118 Manchester hotels

Marriott Manchester Victoria & Albert Hotel

4.0 of 5 Hotel   |   Water Street, Manchester M3 4JQ, England
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Ranked #30 of 118 Hotels in Manchester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Heedraba Edinburgh, United Kingdom
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788 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'll be up front; I'm not keen on multi-national hotels because they're all the same. The V&A ticks all the boxes I suppose. Down sides for me was: extremely soft mattress, poor service at the bar making me feel like the bartender didn't really want to be there and very forgettable food. Oh yes, and the room wasn't the quietest;... More

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Stevenage
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

A very enjoyable stay here. Beds were comfy, view or the river was nice too. Was good looking at the boats go past of a night and watching the canoes go past in the morning when we were having breakfast.Breakfast very nice too and good selection of drinks in bar, would definitely go back and hope to this year. Zz

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear BeenThereDoneT, Thank you for your kind comments. I am delighted that you enjoyed your stay with us. Kind Regards, George Topouzoglou More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We ended up staying here after booking a room at Deansgate Hilton which turned out to be over booked. Hilton kindly shipped us out to Marriott for our stay and I'm really pleased they did! Marriott gave us a complimentary room upgrade to a suite complete with living area, dining area and separate bedroom. Service was really friendly, food was... More

Was this review helpful? Yes 1
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear KevinEmbleton, I am pleased to see that you enjoyed our product and service. I hope we will see you again in the near future. Kind Regards, George Topouzoglou More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Dear All We recently stayed in the Marriot here. Our usual hotel of choice for a 'normal' stay. I will start with the plus points: Room service and food very good and good quality of food. Bed comfy Suite view over canal Bad points: On arrival tinge hotel we were greeted by a long cue, there were only two members... More

Was this review helpful? Yes 3
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear ARW, Please accept my apologies about the issue you encountered whilst staying with us. I understand that compensation was offered and reflects the poor experience you had. For clarification, we are not able to control our guests behaviour, however if a guest is found out to use illegal substances in the hotel and report the issue to the authorities.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic stay in a lovely hotel! Greeted by friendly staff on reception in particularly Alex. Bar staff absolutely FANTASTIC with Stan and Ellie providing excellent service by making sure our food was ok and making our stay that more special and homely. Food in the hotel has been really really good. Only downside was the housekeeping, could hear them speaking... More

Was this review helpful? Yes 2
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Hannah P, Thank you for this excellent review. I can assure you that I have shared your comments with my colleagues. I hope that the Marriott Victroria & Albert will stay the hotel of your preference for leisure and business. Kind Regards, George Topouzoglou More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the 2nd time I have stayed in this hotel and both visits have been very enjoyable. The best thing about this hotel has to be the beds. I am very fussy about beds, mattresses and comfort plus I love to sleep lots and relax while I am away and the beds are sooo comfortable and give you the... More

Was this review helpful? Yes 1
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Junior B, It is a pleasure to see that you have become a regular guest and that you enjoyed all aspects of your stay. I hope that we will see you again soon in the near future. Kind Regards, George Topouzoglou More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was fortunate enough to stay here on my works Christmas Party last year. The setting of the function room was magical, the in house DJ was one of the best and our Christmas meal was delicious. They got everything spot on. The bedroom was lovely and over looked the canal, the restaurant for breakfast was also overlooking the canal.... More

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Jules E, Thank you for your kind comments. I hope that you will visit the hotel this Christmas were we have a series of events that will take place. For a booking please contact my colleague Lauren Thompson at : lauren.thompson@thevandamanchester.co.uk Kind Regards, George Topouzoglou More

Manchester, England
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel, but not the best marriott. You can use bannatynes pool and gym which is not advertised before arrival which was a shame as I would have used it. Small buffet breakfast which was missing most items and a charge of 3.95 for a cappuccino, I have never previously been charged for coffee at breakfast in... More

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear RTW_tripper, Thank you for reviewing our hotel. Please accept my apologies that our popular breakfast buffet was not topped up as per our standards. Rest assured that I have addressed the issue and additonal checks are now in place. May I take a moment to explain that our superior rooms have different layouts which do not always reflect to... More

2 reviews
1 of 5 stars Reviewed 1 week ago

I never write reviews although I do find them v useful, so I thought I should warn people of the terrible stay we had here last night. Below is the complaint email my husband wrote. Dear Marriot Manchester I'd like to highlight the deplorable stay we have just had in the Central Marriot hotel Manchester. On arriving at the hotel... More

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Hannah W, Please accept my apologies about the issue you encountered whilst staying with us. I understand that compensation was offered and reflects the poor experience you had. For clarification, we are not able to control our guests behaviour, however if a guest is found out to use illegal substances in the hotel and report the issue to the... More

Cambridge, England, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is in a great location and has nice communal areas but had issues when I stayed, the biggest of which is the dodgy plumbing. Every time someone has a shower the pipes going pass my room would make a hell of a racket! I was woken up 6 times in one night and I wasn't the only one... More

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Wing W, Thank you for the time you took to review our property. I am most concerned to read your comments about the poor experience you had at our hotel. The bedrooms have gone through a £2 million refurbishment and issues like the one you described are extremely rare. From our log I understand that the issues you encountered... More

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Additional Information about Marriott Manchester Victoria & Albert Hotel

Address: Water Street, Manchester M3 4JQ, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Manchester Victoria & Albert Hotel 4*
Number of rooms: 158
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Also Known As:
Marriott Manchester Victoria And Albert Hotel
Marriott Manchester Victoria Albert Hotel
Manchester Marriott

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