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All 119 Manchester hotels

Marriott Manchester Victoria & Albert Hotel

4.0 of 5 Hotel   |   Water Street, Manchester M3 4JQ, England
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Ranked #32 of 119 Hotels in Manchester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Dan H Portishead, United Kingdom
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859 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portishead, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here recently for a two night stay in the city with my wife. The hotel looks stunning and from the moment we arrived the staff were very friendly and helpful. And a very relaxed but professional atmosphere was maintained throughout. We only ate at the hotel for breakfast which was very good quality, decent selection and plenty available. The... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a pleasant and characterful hotel, the clean room was of ample size, with a comfortable queen size bed and tastefully decorated. The bathroom was well fitted and clean. Staff were friendly and helpful. The only negative was that our sleep was disturbed a few times in the night between 2am and 4am by very rowdy and obviously very... More 

Was this review helpful? Yes 1
Birkenhead, United Kingdom
Top Contributor
81 reviews 81 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The staff are very friendly and they all seem to be trying their best. The rooms are very comfortable, and the heating/air-conditioning works very well. No central light in the bedroom, which is a common feeling amongst good hotels, I am afraid. However, while the staff do try very hard their efficiency is below par. The bar staff did not... More 

Was this review helpful? Yes 1
Walsall
Top Contributor
182 reviews 182 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed one night before flying out from Manchester Airport but found staff helpful and room was excellent. Used valet parking which was great and very efficient. Never had chance to sample food as left before breakfast. Will stay here again next time I am in Manchester.

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place to stay with a friendly reception. Hotel is an old warehouse with some pretty interesting details which give it a nice atmosphere. Room 342 was excellent with a nice kingsize bed. The serve and excellent breakfast in the morning. Staying over here on a regulars base and do look forward to come back again.

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Leigh, United Kingdom
Top Contributor
68 reviews 68 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Still love this building, and the staff were really friendly and helpful. Sadly the computers were all down making this a bit more awkward. I enjoyed the food in the restaurant (black pudding scotch egg for starter was fantastic, Duck main ok), some colleagues didn't. One white wine was warm. Gave us a replacement bottle with no problem though.

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Andrew-Leakey, Thank you for the feedback on our service and product. Unfortunately the issue with our property management system was out of our control and affected all Marriott hotels worldwide. I hope that the front office team assisted with any billing enquiries during your stay. Kind Regards, George Topouzoglou Operations Manager More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a very poor first impression, I found this an very good, centrally located hotel. The design provides much character when compared to many chain hotels, the room was very spacious, and the staff provided excellent service, particularly the reception who were very helpful to a number of requests whilst I was at a conference in the hotel. The bad... More 

Was this review helpful? Yes 1
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear GJC50, Thank you for your comments. I am pleased to hear that you enjoyed your stay with us. Please accept my apologies about the issue with your room service menu and the phone. From our Duty Manager's log I understand that both issues were resolved at the time. As from the 15th of January our hotel will be able... More 

yorkshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having read the last two reviews on the Gala Dinner on New Years Eve I feel compelled to share my experience of the evening. Booking in was first class with details of the evening provided without asking, the concierge was polite and helpful as usual and our room perfect. However after arriving for the champagne reception things took a downward... More 

Was this review helpful? Yes 4
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear bonzoYorkshire, Thank you for your positive comments about our front of house team and concierge. I can assure you that I have shared your comments with the team. I am really sorry to hear that your dinning experience does not reflect our usual high standards of service and food we offer. If this was brought to our attention at... More 

Stoke-on-Trent, United Kingdom
Top Contributor
66 reviews 66 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient, quietly located, lovely hotel with nice bedrooms and views over the river. All of this was spoiled by the poor, almost non existent service. Although we seemed to be the only diners in the restaurant we were obviously 2 too many for the 4 staff standing around talking to bother serving. We had to fetch our drinks from... More 

Was this review helpful? Yes 1
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear PaulD590, I am sorry to hear about your poor experience in our restaurant. Can you please contact me on george.topouzoglou@thevandamanchester.co.uk I look forward to hearing from you Kind Regards, George Topouzoglou More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We attended a black tie gala dinner on new years eve with an over night stay as part of the package. The room was spacious and lovely. However the event itself was a the worst we have attended by far. The booking was a farce to begin with. When I rang the hotel to querie check in times I asked... More 

Was this review helpful? Yes 1
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear mandincraigw, Thank you for your comments. I am really sorry to hear that your experience does not reflect our usual high standards of service and food we offer. If this was brought to our attention at the time of the function then we would have endeavoured to make it right for you. If you would like to discuss the... More 

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Additional Information about Marriott Manchester Victoria & Albert Hotel

Address: Water Street, Manchester M3 4JQ, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Manchester Victoria & Albert Hotel 4*
Number of rooms: 158
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Also Known As:
Marriott Manchester Victoria And Albert Hotel
Marriott Manchester Victoria Albert Hotel
Manchester Marriott
Hotel Style:
#18 Luxury Hotel in Manchester
#27 Romantic Hotel in Manchester
#27 Business Hotel in Manchester
#39 Family Hotel in Manchester

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