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Marriott Manchester Victoria & Albert Hotel

Certificate of Excellence
4.0 of 5
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Water Street, Manchester M3 4JQ, England
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Marriott Manchester Victoria & Albert Hotel
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Ranked #39 of 119 Hotels in Manchester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Melb1995
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947 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Stayed here overnight with my husband this last weekend. The hotel was full and it felt like it. The staff were smiley and seemed friendly enough but service was not up to usual Marriott standard. Checking in was a slow laborious process. The junior suite we had reserved was smaller than we anticipated, bearing in mind we stayed in this... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Me and my boyfriend stayed here as we were seeing Laura Marling in Albert hall nearby. Check in was very quick and easy, we were in our room within two minutes. The room was nice and clean and the bed was very comfy! Loved the style of the hotel would definitely recommend it!

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George_Topouzoglou, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Melb1995, Thank you for choosing The V&A Marriott for your recent stay in the city. I was delighted to read that you had a great stay and you had the chance to experience our facilities. I do hope we will welcome you soon again and do not forget to check our website for the latest promotions and packages. Kind... More 

UK
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

30/1/15 – 1/2/15 Converted warehouse type building beside canal/river. Conversion well done. Clean, well kept, helpful staff. Reasonable in-house dining and numerous excellent places nearby. Convenient for central Manchester - shopping and other attractions.

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George_Topouzoglou, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear JoannaandMatthew, Thank you for choosing The V&A Marriott for your recent stay in Manchester. I was delighted to read that you did enjoy your overall stay. Our hotel has been recently refurbished by keeping the historical features of this great building. Our location is perfect for anyone wishing to visit the city for either business or leisure. We do... More 

Out there
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night 16th April as we were visiting Coronation Street. Location is very good for this. All the staff we encountered were friendly and helpful letting us have our room an hour early as it was ready. Room very comfortable, breakfast pricey but nice.

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George_Topouzoglou, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Cowgirluk1, Thank you for sharing your recent experience here with us at The V&A Marriott. I was delighted that you had a great stay, indeed our location is excellent for anyone wishing to visit the Coronation Street set, and within few minutes from the city center. Please do come to visit us again soon, Kind Regards Federico Ciampi General... More 

Solihull, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is beautiful but its a shame that the service by staff does not reflect this. The reception staff don't really have any conversation with you while you are checking in (which took ages) and if you don't have a credit card to hand you have to have £50 debited from you account and wait 5 days for it... More 

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George_Topouzoglou, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear bex_j90, Thank you for choosing The V&A Marriott for your recent stay in Manchester. Please accept my sincere apologies if we did not meet your expectations on this occasion. We are currently recruiting new talents and looking to improve the high standards that we strive to achieve at all time. I do hope we will have a chance to... More 

Frederick, Maryland
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on this hotel on our way back to America. It was great to have a Marriott bed after a week of timeshare beds. We took the upgrades and got a junior suite and an upgraded double. To us it was worth the price. The restaurant and bar are okay. The bartenders were very efficent. The restaurants in the... More 

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George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear gfosonj, I am delighted to hear that your experience with us met your expecations. I can assure you that I have shared your comments with our team. I hope that we will have the opportunity to welcome you back in the near future Kind Regards, George Topouzoglou Operations Manager More 

Scunthorpe, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a few hotels in Manchester-1st time here as was visiting the nearby Coronation St tour-perfect for that-Issues ?? Check in-Not enough staff on the desk at bust times-confusing policies badly explained by equally confused EE staff who struggled to understand my points of view or my clear northern accent,had the same language problems at breakfast the following day.Bar... More 

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George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear TOOTINGPOPFRONT, Thank you for taking the time to review our property. I am most concerned to hear that your stay with us was not up to our usual high standards. As I would like to personally investigate the issues and take the appropriate action can you please contact me on george.topouzoglou@thevandamanchester.co.uk. I look forward to hearing from you Kind... More 

Coventry
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not used to staying in Marriott Hotels so this review is my impression on 1st visit with my wife and I. Anniversary present from kids (2 night stay via Super breaks.) This hotel in charging for parking and Wi-Fi is preobably out of step with its rivals. We were treated fine and generally do not have any major complaints. Food... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited hotel as we were seeing Mrs Browns boys with my wife. On arrival met by very pleasant smiling staff. We had asked for early check in but were told no rooms at our rate available. We were immediatley offered a choice of enjoying the facilities until a room was available or an upgrade which would be encorperated in the... More 

Was this review helpful? Yes
George_Topouzoglou, Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Don H, Thank you for this positive review. I hope that we will have the opportunity to welcome you back in the near future. Kind Regards, George Topouzoglou Operations Manager More 

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