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Marriott Manchester Victoria & Albert Hotel

Certificate of Excellence
4.0 of 5
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Water Street, Manchester M3 4JQ, England
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Marriott Manchester Victoria & Albert Hotel
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Ranked #39 of 116 Hotels in Manchester
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
VegasVacation United Kingdom
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976 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just home from 2 nights staying over the BH weekend. Until this morning it was 5* all the way. I will talk about that later. Location - not bad. It's a nice quiet area and walkable to everywhere (but Manchester isn't that big). Room - we had a standard room. It was nice, clean and what I expected from a... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Trying so hard to be a cool, funky converted warehouse/hipster/boutique hotel but the low quality furnishings, badly trained staff and disgusting food reveal this hotel's true colours pretty quickly. Pretty usual Marriott experience

Was this review helpful? Yes 1
Greater Manchester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a conference in Manchester and the hotel could not do enough to accommodate our requirements. The service was excellent and food was superb, especially the roast chicken and stuffing sandwich. The team went that extra mile to make us all feel welcome, even opening the bar specifically for our conference party, booking taxi's for 50+ guests, carrying... More 

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Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Boatsnhos, I am glad you enjoyed your recent stay with us whilst attending a conference. Our team is working very hard, following a £3m refurbishment, to ensure we strive to achieve high standards at all time. I am looking forward to welcome you back again soon, maybe for a weekend away… Kind Regards Federico Ciampi General Manager More 

Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel many times on business but it has only just occurred to me to write a review, as that is something I usually do only for leisure trips! The location of this hotel is very central but also quiet, as it backs on to the river. The restaurant/breakfast room looks out over the river too.... More 

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Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Fiona O, Thank you for choosing The V&A Marriott for stays in Manchester and for the loyalty showed over the last few years. I am glad you took the time to share your experiences and glad that we can make your stay here comfortable and relaxing. Indeed our Marriott Rewards Member can get complimentary internet whilst staying with us,... More 

2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Wonderful place to stay. The room was very spacious and calm. Manchester is a beautiful city to visit. I recommend you to walk through the DeansGate Street, Market Street till Piccadilly gardens. The personnel at the reception was very kind. They even attended me in Spanish. Thanks to Maryen Perez.

Was this review helpful? Yes 1
Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Enrique B, Thank you for choosing The V&A Marriott for your recent stay in Manchester. I was delighted to read your comments as indeed our location is ideally situated for anyone wishing to visit the city for business or leisure. I am glad that we could communicate in Spanish as Maryen is just an example of the great variety... More 

Worcestershire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed in several hotels in Manchester and this is now our favourite. The building is full of character, with exposed brickwork and beams throughout the hotel. Standard rooms are spacious and on the last occasion our standard room had a superking bed which was really comfortable. The hotel does 24 hour room service which was pretty good. The... More 

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Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Hmmchillichocolate, Thank you for your choosing The V&A Manchester for your recent stay with us. I was delighted to read your comments and indeed our location is ideal for anyone wishing to visit the city for business of leisure. Looking forward to welcome you back and don’t forget that you can earn and redeem Marriott Rewards whilst staying with... More 

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This quirky hotel has so much to offer. Close to bars and restaurants yet comfortable and enjoyable so much so that we didn't bother going out. We had a brilliant stay! It was immaculately clean and the food was great. The staff couldn't have been more polite and helpful. Highly recommend!

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Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Kyliet769, Thank you for taking the time to share your recent experience here with us. I was delighted to read that you had a great stay with us, indeed our location is excellent for anyone wishing to visit the city for business or leisure. I do hope we will have a chance to welcome you again soon. Kind Regards... More 

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Of the two Marriot hotels in central Manchester, The Victoria and Albert is by a mile the best. Customer service was fantastic, staff were really helpful and room was spacious and comfortable. Decor was great, bare brick and wood beams throughout gave the room and hotel character. Great stay, thanks Marriot. To future residents, the 16 pounds parking may seem... More 

Was this review helpful? Yes 2
Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Stanners 1978, Thank you for choosing The V&A Manchester for our recent stay in the city. I was delighted to read that you did have an enjoyable stay and you were able to use our full facilities. I do hope we will have the chance to welcome you soon again and do not forget that you can earn and... More 

Lincoln, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We upgraded to a junior suite for extra comfort or so we thought. The room had a metal fire escape on one side and a communicating door on the other. We assumed as the room has soundproofing it won't matter. Night 1 echoing feet on the metal staircase and banging doors during the early hours. Night 2 the communicating door... More 

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Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Timothy S, Thank you for taking time to share your recent experience here with us. I was sorry to hear that you did not enjoy your stay with us and apologies for the inconvenience caused. I understand that indeed a room move was offered but it was declined and the £100 compensation was accepted as a satisfactory compensation. I... More 

Wrexham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We came just before Christmas to the Christmas markets which were as fantastic as the previous 3 years. on arrival our car was taken away and we were upgraded at no extra cost to not just evening meal but breakfast as well. Room was a delight, food was wonderfully prepared and staff are an absolute credit to the management team.... More 

Was this review helpful? Yes
Federico C, General Manager at Marriott Manchester Victoria & Albert Hotel, responded to this review

Dear Hughes6778, Thank you for taking the time to share your recent experience here with us. I was delighted to read your comments and glad to see that you are already planning your next stay with us. Don't forget that you can earn and redeem Marriott Rewards points whilst staying with us. Kind Regards Federico Ciampi General Manager More 

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