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All 116 Manchester hotels

Malmaison Manchester

3.0 of 5 Hotel   |   Gore Street | Piccadilly, Manchester M1 3AQ, England
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Malmaison Manchester
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Ranked #46 of 116 Hotels in Manchester
A recent review
4 of 5 stars Reviewed May 25, 2012
HelenaWL London, United Kingdom
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Malmaison Manchester
See the most recent reviews
London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2012

My first taste of Malmaison, despite working with them for years, was great. I was lucky to be put in one of their newly refurbed rooms - a much brighter decor than the old rooms. The rooms aren't huge but the space is used well and amenities were good. Great hairdryer! Enjoyed dinner in the hotel - huge portions and... More

Was this review helpful? Yes
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Good Afternnon Helena Thanks for the lovely review, great to hear you enjoyed your stay. I look forqward to welcoming you back in the near fututre. Regards Craig More

Chichester, United Kingdom
Top Contributor
220 reviews 220 reviews
56 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed May 25, 2012

Our 2 night stay did not begin well - we arrived 40 minutes early and were told there were no twin rooms available because check-in wasn't until 3pm. At 3pm we returned to be told that our room still wasn't ready because of a maintenance issue - one of lights over the bed wasn't working. We took the room anyway,... More

Was this review helpful? Yes
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear Ricky Thank you for choosing to stay with us at Mal Manchester on your recent visit to the city, we appreciate you giving us your feedback as it is only through this that we can continually strive to improve the Mal experience. I am sorry to read of your dissatisfaction throughout your stay, please be assured that this is... More

stoke on trent
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 21, 2012

Stayed at the Manchester mal on the 20th may for my wife's 40th. Having stayed there many times before we found this experience sadly lacking. Our previous experiences of the brassiere have been most enjoyable & the variety & standard of food has always been excellent. This experience left us wanting & feeling disappointed, the menu seemed limited & basic... More

Was this review helpful? Yes 1
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear Johnny Rotten Thank you for choosing to stay with us at Mal Manchester on your recent visit to the city, we appreciate you giving us your feedback as it is only through this that we can continually strive to improve the Mal experience. I am sorry to read that you found Smoak sadly lacking, please be assured that this... More

White Plains, New York
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 20, 2012

My husband and I booked a 3 night break at the Malmaison Manchester in May 2012 as a special treat. We stayed in an executive double which was very spacious and clean, with a lovely sleek bathroom. The tea and coffee tray was very well appointed - great to have filter coffee bags rather than instant. We also pre-ordered a... More

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Craig R, Assitant Operations Manager at Malmaison Manchester, responded to this review

Dear LaineyLou Thanks for the review, glad to read that you enjoyed all aspects of Mal including our hidden gem Le Petit Spa, I must apolgise for the service in our bar and assure you that this is an icolated incident and not the usual Mal way. Once again thanks for the review and I look forward to welcoming you... More

Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 17, 2012

We had a double room on a Saturday night, the room was very clean and very well set up, had tea and coffee facilities but with the MOST complicated packaging to open to try to get to your teabag or coffee bag. Bathroom very well equipped with enough shampoo etc for 2 people which is a nice change. Staff very... More

Was this review helpful? Yes 1
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear Melb Thank you so much for your feedback it is only through this that we can continaully strive to be the best, its great to read that yopu enjoyed your stay even with the difficult coffee packaging. Once again thanks for the review and I look forward to welcoming you back to Mal. Thanks Craig More

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2012

I stayed at the Mal with with my bf a few months ago & I have to say, it's one of the best hotel's I have visited in Manchester. Although this is a chain of hotels, there's a boutique feel to the rooms and a quirky ambience. We also ate in Smoak - again lovely, but a bit overpriced. Little... More

Was this review helpful? Yes
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear Gemma Thank you so much for your feedback your headline is exactly what Mal is all about boutique on a large scale I'm glad that you felt this, its great to read that you also found the team so helpful and I look forqward to seeing you again. Thanks Craig More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 7, 2012

Stayed here with my friend for 1 night. We paid around £180 for our room and no breakfast (Saturday night) when we checked in we had requested a twin room and were told all the stanards were full so we had been upgraded to an executive room, nice suprise! They aso ask if you would like any papers delivered to... More

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Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear Dooley Thank you so much for leaving your feedback, its great to read that you enjoyed your stay with. Just wanted to let you know for your next stay our shower gel is a 2 in 1 that is also shampoo. Look forward to welcoming you back to Mal in the near future. Regards Craig More

Yorkshire Dales National Park, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed May 7, 2012

Went for a late drink after a night at the Academy last night. Everybody was seated so we found a seat, assuming it was waitress service - it wasn't. Went to the bar and was advised they'd "just be a minute". Three bar staff, between them, could have written 'war and peace' the number of times they tapped the screens... More

Was this review helpful? Yes 2
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear CheshireWoodies Thank you for choosing to stay with us at Mal Manchester on your recent visit to the city, we appreciate you giving us your feedback as it is only through this that we can continually strive to improve the Mal experience. I am sorry to read that you found our bar service so sadly lacking, and I would... More

London, United Kingdom
Top Contributor
98 reviews 98 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 6, 2012

I have stayed at Malmaison many times since it first opened and like it's location and the ethos of the brand - 'Dare to be different' had serves served it well over the years. When I checked in on Friday evening for the weekend, I was expecting a nice room, good amenities and great service. I stayed in the newer... More

Was this review helpful? Yes
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear World Traveller Thank you so much for leaving us your feedback and your continued support of the brand, I'm glad to read that you like our new dining concept Smoak Bar and Grill, I fully take on board your comments regarding the design element of our rooms and can assure you that this will be fed back to the... More

Cockermouth
Top Contributor
85 reviews 85 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 4, 2012

This is a quirky hotel, very well situated in Manchester City Centre, very close to Piccadilly station, and with NCP car parks very close by. It was our anniversary, and we received a quick and friendly reception, and free drinks at the bar. The bedroom was very nice and clean and comfortable and quiet. The bar is very vibrant and... More

Was this review helpful? Yes 1
Craig R, Assistant Operations Manager at Malmaison Manchester, responded to this review

Dear Brian Thank you so much for taking the time and leaving us your feedback its great to read enjoyed your stay however it saddens me to read that you found us so sadly lacking at breakfast, breakfast is the key meal of the day the one to get you set for the sights of Manchester I can only apologise... More

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Additional Information about Malmaison Manchester

Address: Gore Street | Piccadilly, Manchester M1 3AQ, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Malmaison Manchester 3*
Number of rooms: 167
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Also Known As:
Malmaison Manchester Hotel Manchester
Malmaison Hotel Manchester
Manchester Malmaison Hotel

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