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BEST WESTERN Willowbank Hotel

340 Wilmslow Road, Manchester M14 6AF, England
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BEST WESTERN Willowbank Hotel
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567 Reviews from our TripAdvisor Community

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Chippenham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel is really handy if you're visiting student kids in Fallowfield (and don't want to or can't stay with them). It's easy to get to and is only a couple of miles from the M56, which pretty much runs into central Manchester. The hotel was very clean and tidy and the staff were all friendly and helpful. The breakfast... More 

Helpful?
Thank Michael H
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The public areas of this hotel are lovely, well decorated and modern. We had a warm welcome. The breakfast was really good, good choice of food freshly cooked and good tasting produce. Location is ok, about 20 mins from canal st on the bus which was good.

Helpful?
Thank Dallas B
Potton
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 night (sat) for a local family party.Room was average size but very comfortable. All freeview channels on TV if req, free wifi throughout. Hotel seemed full but wasn't noisy at night. Excellent breakfast, with huge choice of cooked or continental , yoghurt's, cereals, fruit and juices. Had read some negative reviews of the hotel but we couldn't... More 

Helpful?
Thank MHGPotton
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Guest Thank you for your comments regarding your family trip to Manchester. It’s great to see you enjoyed your stay especially or Excellent Breakfast! We hope to see you back at the hotel soon. Kind regards Damon Yoxall General Manager More 

Warrington, United Kingdom
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed with some friends as part of a deal as we were dining nearby. Arrived late afternoon and checkin was efficient, friendly and speedy. The chocolate brownies on the desk were a lovely welcome touch. Finding reception was ok once we realised it was upstairs, and never did get to understand the car-parking. We parked at the front, but it... More 

Helpful?
Thank cygnetpilot
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Guest Thank you for your comments following on from your stay at the hotel. It’s nice to see you enjoyed your stay with us especially the Chocolate Brownies on reception, we look to surprise and delight! Look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

When there for a meal with my friends,very nice and cosy atmosphere. The chef recommend us to try the Sea Bass, I not a lover of fish, but decided to give it a try, it was so tasty. Service was excellent thanks to Josh

Helpful?
Thank Lisa C
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Guest Thank you for your recent review of the Hotel Restaurant. It’s great to see you enjoyed your experience. I will pass on your thanks to the kitchen team and Josh. Kind regards Damon Yoxall General Manager More 

Romiley, UK
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for the New Years Party night, great food, however a little let down by the quality of the entertainment, had been better in previous years. Rooms were as you would expect, comfy and well equipped.

Helpful?
Thank davidtgordon
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear David Thank you for your comments following on from the New Years Eve party you attended. Your points have been noted and we will be looking at alternative entertainment next year as we have had a few comments regarding the standard of entertainment. Look forward in seeing you next New Year. Kind regards Damon Yoxall General Manager More 

Longford, Ireland
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for three nights and enjoyed the hotel.The staff were great and went out of their way to help.The room was great and very comfortable.The only downside of the visit i found were the breakfast which was disappointing.I thought that the sausage and bacon were not so great as well as the eggs i found some to be under... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Tracey G
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Guest Thank you for taking the time to review the hotel. It’s nice to see you enjoyed the service from the staff in the hotel, I will pass on your comments we really do have a great team here. Regarding the breakfast we are changing our sausage suppliers as we have had a few comments regarding the standard. It’s... More 

Keelby, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel in a excellent place. The staff are friendly, the double room was lovely, with a lovely London touch. The power shower was ace. The rooms were spotless. The hotel as loads of bus stops outside which take you to the Arndale Centre (142/143). Tons of fast food take aways and pubs a few yards away. The car park... More 

Helpful?
Thank 841brenda
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Guest Wow, what a great review! It’s always nice to receive such great comments especially about the great team we have in the hotel. I will ensure your thoughts are passed onto the staff. Kind regards Damon Yoxall General Manager More 

Northampton, United Kingdom
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Set in the University area of Manchester, I was not sure what to expect at this hotel but was pleasantly surprised. Great service, smashing food in reasonable size portions (not too large!), very friendly staff. The rooms are well appointed with reasonably sized bathrooms. Be warned however that to access the hotel you need to climb up some stairs, although... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Mark L
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Guest Thank you for your comments following on from your trip to Manchester. Its great to see you enjoyed your stay and that you were pleasantly surprised, I will pass on your thanks to the kitchen team who will be delighted you thought the food to be "smashing". Kind regards Damon Yoxall General Manager More 

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