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Hilton Manchester Airport

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Outwood Lane | Manchester Airport, Manchester M90 4WP, England
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Hilton Manchester Airport
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1,898 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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    (1898)
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    (481)
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Leeds, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

On arrival met with a very tired looking exterior to the hotel. Once inside the reception area was pleasant and the staff very quick and efficient on completing our check in process. However, the family room was very disappointing and not what you expect from the 'Hilton' brand. The carpet was at best filthy and stained and the decor was... More 

Was this review helpful? Yes 1
Newcastle, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Booked a park and stay option.The good points were the staff were all friendly and helpful ( even at 4am when the hotel mini bus took us to the airport ) The room was ok size bedding and towels clean.The not so good points were that the room we booked was a smoking room .We found the room was very... More 

Was this review helpful? Yes
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear Stephanie B Thank you very much for taking the time to submit a review and I am glad that the staff were all "friendly and helpful". I was, however, very sorry to read that you were disappointed with your smoking room and have requested that our head housekeeper looks into your comments to ensure freshness of air and quality... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed over after flying in from Kos in the early hours, staff efficient & friendly, room great, beds the most comfortable I've ever slept in & breakfast was fantastic with a fabulous chef who would cook whatever you wanted & was lovely. Would certainly recommend

Was this review helpful? Yes
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear Chocofan29 Thank you very much for your lovely review of us here and to be described as "Perfect" is praise indeed! I am glad that all aspects of your stay were just right, including that bed! I shall certainly pass on your kind comments to our breakfast chef whom I know will be absolutely delighted. We all look forward... More 

Bromborough
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent a night here before our morning flight and booked our car to be parked for three weeks at the hotel.The room was excellent very comfortable and of a high standard.The transport to the terminal and collection on return was brilliant.

Was this review helpful? Yes
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear Michael R Thank you for your short but sweet review and it is so good to read that it was "Just what we needed". It sounds as though we ticked all the boxes for you to make your stay and car parking easy, smooth and hassle free. I do hope that you are back with us again Michael and... More 

Salisbury, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here as the location for visiting a relative was perfect, as with Hilton hotels the room was very nice and comfortable. Now had 2 disappointing evening meals from the restaurants and will order room service or eat out in future.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear David B Thank you for your review and I am glad that we were the "perfect" location for you with great facilities. However, I was disappointed to read about your evening meals and would ask that the next time you are staying that you let us know when that is so that our Head Chef can meet with you... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a delux family room - looked lovely on the website; when we arrived we were allocated room 354, not what we booked - 1 double bed with a duvet and sheets that didnt fit, a sofa chair for my son to sleep on and a z-bed type sofa bed, again with ill fitting sheets for my daughter - £184... More 

Was this review helpful? Yes 1
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear brigitjones99 Thank you very much for your email and I am sorry that you were allocated the wrong room and then encountered an issue with the second room. I have passed these complaints to our front office manager and head housekeeper to rectify and, once again, would apologise wholeheartedly for this drop in brand standard. I am glad that... More 

Scarborough, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Super valve for money for hotel room and 8 days parking, took the hassle of of parking further away from the airport. Helpful having the mini-bus service from door to door which was a big help and made the holiday better!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear Laura B Thank you for your short but very positive review of us here and I am so glad that we were there to make your "holiday better!". It sounds as though you found our service and value very good and we all look forward to the next time you are with us. Until then, my very best wishes... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice spacious room with toiletries, fluffy bath towels and very quiet with no noise from airplanes. Pleasant & professional reception staff. Shuttle bus efficient going out although had to wait nearly half an hour on return in pouring rain after travelling all night. Restaurant good, pricey but no more than similar hotels. Very useful to have fridge in room although... More 

Was this review helpful? Yes 1
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear Hilary W Thank you very much for your review and for calling us a "Lovely hotel" It certainly sounds as though you enjoyed your room and service but I am sorry that there was a delay in picking you up from the terminal which is unusual but in times of high volume the wait can be slightly longer. Don't... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Stopped over before an early rise to fly to Menorca. Check in/instructions re parking and what to do all seamless, family room very nice and good size for 2 adults/2 kids. Bonus was the restaurant/bar (Masons) are part of the Tastecard scheme therefore saving me over £30! On return called from terminal and was picked up very quickly and given... More 

Was this review helpful? Yes
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear Ally S Thank you very much for your really good review of us here and for letting us know that you received " Great Service!". It sounds as though from check-in to driving home you had a great experience and I am glad that we were able to make that happen for you and your family. I do hope... More 

preston
Level Contributor
146 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed again at this hotel on our return from holiday and once again it was a brilliant stay. The reception staff are friendly, helpful and efficient. The restaurant/bar staff were wonderful and the service was superb. We had a young gentleman called Kyle waiting on our table and he was lovely: very polite, very professional but also very pleasant in... More 

Was this review helpful? Yes 2
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

Dear welltravelled800 Thank you so much for your review and for calling us a "Lovely Airport Hotel". You certainly give us wonderful praise and I shall pass on to the team your kind words, especially Kyle. It is lovely to read that you are a returning guest and I am glad that you brought the strange odour to our attention... More 

Hotel Review Summarization

What travelers say

  • Very good(14)
  • Shuttle buses(12)
  • Train station(4)
  • Car parking(3)
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