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Hilton Manchester Airport

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Outwood Lane | Manchester Airport, Manchester M90 4WP, England
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Hilton Manchester Airport
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64%
Positive reviews?

WHAT TRAVELERS SAY

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Hilton Manchester Airport
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    1,905 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (259)
    Date | Rating
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    English first
    • All months
      (1905)
    • Mar-May only
      (481)
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    Switzerland
    Level Contributor
    31 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 24 helpful votes
    4 of 5 stars Reviewed yesterday NEW

    We stayed here 2 years ago and thought it was pretty good so we stayed again this year for 4 nights whilst visiting family. The room was fine, 2 double beds and 1 small sofa bed so it was enough for a family of 4. You just have to bear in mind that we just slept there and weren't in... More 

    Was this review helpful? Yes
    Gateshead, United Kingdom
    Level Contributor
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    We regularly stay at this hotel when we travel abroad but this time we were going to a family wedding in Macclesfield. Being part of Hilton Honors we upgraded are room to a junior suite which was very nice....it also allowed are 15 month little girl to run about in a much spacious room than normal. Cot on arrival as... More 

    Was this review helpful? Yes 1
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear delders Thank you very much for your review and I am glad that you had a good stay with us and enjoyed your room and meal. I was sorry to read about the car parking charges and have asked for this to be looked into. If you let me know the next time you are coming to stay, I... More 

    Billingham, United Kingdom
    Level Contributor
    62 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    Booked this as part of parking package and well worth the deal. From walking through the door assistance pleasantly given. I agree with others it is looking tired but it's on the go 24/7 so make allowances. The only thing that spoilt it and the hotel cannot be blamed, we had the fire alarm go off five times between 6.30pm... More 

    Was this review helpful? Yes
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear John L Thank you very much for your very positive and understanding review of us here and I am glad that your parking package was "well worth the deal". I am sorry about the fire alarm sounding which was an issue on the night which we had to respond to due to our stringent safety procedures but I am... More 

    York, United Kingdom
    Level Contributor
    75 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 40 helpful votes
    3 of 5 stars Reviewed 5 days ago NEW

    We stayed here prior to our flight and for this it was excellent and the lift to the airport was very smooth and easy. The check in staff were friendly and helpful and even changed the room for us when the air con was making a noise and as the bed had very little give in it. The new room... More 

    Was this review helpful? Yes
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear HistoryKJ Thank you for taking the time to submit a review of us here and I was pleased to read that there were aspects of your stay that were "excellent". I was pleased to read that we were able to reach out and make it right for you by changing rooms but sorry that there was an issue therein.... More 

    Sleaford, United Kingdom
    Level Contributor
    51 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 110 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    A typical Hilton hotel. Friendly, helpful and efficient It is easy to walk to from/to the airport. Just go to the train station and turn left at the bottom of the stairs. It is 5 minutes away (max) Only issue is the people smoking in front of the doors as you enter the building. They have a place arc the... More 

    Was this review helpful? Yes
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear 57andy Thank you very much for your review and I am glad that you found us "Friendly, helpful and efficient" and, yes, we are very close to the airport! I shall certainly investigate the smoke issue at the door as we do have a covered area around the side for our smoking guests which is really the only place... More 

    Edinburgh, United Kingdom
    Level Contributor
    37 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    1 of 5 stars Reviewed 6 days ago NEW

    Booked this for its convenience when returning in a late flight. Arrived at 1am swift check-in but the receptionist couldnt find the night porter so we could get snacks or a drink. The room was a disgrace for the money and name. There was a smell with the window closed, the carpet was dirty threadbare and didnt meet the wall,... More 

    Was this review helpful? Yes 2
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear Gordon31 Thank you very much for your review and I am so sorry to read about your disappointing stay. I would like to apologise to you wholeheartedly for any slip in our famous Hilton standard as this is not our usual level of service and will certainly be looked into and amended post haste. I can feel how annoyed,... More 

    Annan, United Kingdom
    Level Contributor
    51 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    My wife and I booked a one night's DBB deal, plus eight nights parking before flying off to Italy earlier this month (Very reasonable). On arrival we were greeted by Isabel at reception and she couldn't have been nicer. Our bedroom was very spacious and clean, dinner was included in the price and the food was first class. Later that... More 

    Was this review helpful? Yes 1
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear ALAN J Thank you so much for your great review of us here and for headlining with 'Fabulous Stay'. It certainly does sound as though you had a wonderful stay and meal in our Mason's Restaurant and I am so glad that Isabel was there for you to attend to your shirt! That is a reflection of the true... More 

    Leeds, United Kingdom
    2 reviews
    2 of 5 stars Reviewed 1 week ago

    On arrival met with a very tired looking exterior to the hotel. Once inside the reception area was pleasant and the staff very quick and efficient on completing our check in process. However, the family room was very disappointing and not what you expect from the 'Hilton' brand. The carpet was at best filthy and stained and the decor was... More 

    Was this review helpful? Yes 1
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Tired hotel paul_carsley , Leeds, United Kingdom (7/28/15) On arrival met with a very tired looking exterior to the hotel. Once inside the reception area was pleasant and the staff very quick and efficient on completing our check in process. However, the family room was very disappointing and not what you expect from the 'Hilton' brand. The carpet was at... More 

    Newcastle, United Kingdom
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Booked a park and stay option.The good points were the staff were all friendly and helpful ( even at 4am when the hotel mini bus took us to the airport ) The room was ok size bedding and towels clean.The not so good points were that the room we booked was a smoking room .We found the room was very... More 

    Was this review helpful? Yes
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear Stephanie B Thank you very much for taking the time to submit a review and I am glad that the staff were all "friendly and helpful". I was, however, very sorry to read that you were disappointed with your smoking room and have requested that our head housekeeper looks into your comments to ensure freshness of air and quality... More 

    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Stayed over after flying in from Kos in the early hours, staff efficient & friendly, room great, beds the most comfortable I've ever slept in & breakfast was fantastic with a fabulous chef who would cook whatever you wanted & was lovely. Would certainly recommend

    Was this review helpful? Yes
    GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review

    Dear Chocofan29 Thank you very much for your lovely review of us here and to be described as "Perfect" is praise indeed! I am glad that all aspects of your stay were just right, including that bed! I shall certainly pass on your kind comments to our breakfast chef whom I know will be absolutely delighted. We all look forward... More 

    Hotel Review Summarization

    What travelers say

    • Very good(14)
    • Shuttle buses(12)
    • Train station(4)
    • Car parking(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    197 photos of this hotel

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    Other (43)

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