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Crowne Plaza Manchester Airport

Certificate of Excellence
4.0 of 5
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Ringway Road, Manchester M90 3NS, England
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Crowne Plaza Manchester Airport
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Ranked #35 of 117 Hotels in Manchester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ladyarkles Northern Territory, Australia
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1,944 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northern Territory, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything you would expect from this hotel chain. Good customer service, friendly reception staff - made us feel at home. We had checked out of another hotel due to it being awful and were quite stressed when we arrived at the Crowne Plaza. The staff really made us welcome and gave us a couple of drink vouchers to help us... More 

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Leicestershire
Contributor
13 reviews 13 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We ended up staying at this hotel for one night as our flight was suddenly switched from Birmingham to Manchester airport due to a power cut in Amsterdam on 27th March 2015. However, we had a very pleasant stopover at the hotel and all the staff (reception, bar, catering, cleaning) were outstandingly pleasant and accommodating. We were amazed at how... More 

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Senior Contributor
29 reviews 29 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely fantastic hotel service second to none lovely staff in restaurants and on reception will stay again stayed on the way to our holiday in Tunisia stayed overnight before flying out from Manchester the staff are so pleasant and courteous it was a pleasure to stay here

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Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

our short stay here was excellent, Steph the check in assistant was absolutely brilliant, although she was in pain her attitude was first class. The room was clean and well maintained. We choose the crowne plaza because it's within walking distance of the terminal, there was no noise in the room from any aircraft and we both woke up having... More 

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Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night before a holiday flight. Good service from reception and bar staff. Comfortable room & liked the complementary sleep aid (little box of spray & roll on). We also used the long stay parking facility which was excellent. Shuttle service to & from airport terminal were both efficient and helpful.

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Todmorden
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Plane was cancelled so airline put us up in the Crowne Plaza. The porter who picked us up from the airport was very helpful. We had 4 large cases and 2 small ones, he loaded and unloaded all the cases and took them up to our room, he didn't even hang about for a tip he was very pleasant and... More 

Was this review helpful? Yes 1
Anglesey, North Wales
Top Contributor
85 reviews 85 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Currently here for one night before we fly off tomorrow morning. This is the third time we have stayed here the night before catching a flight and it has always been excellent. Nice comfy beds, friendly front desk staff and the transfers to the terminal have always been good. We've never eaten here so I can't comment on the eateries... More 

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Malaga, Spain
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed last night on our early hour return from Egypt , quick shuttle pick up and check in , lovely modern room with great toiletries , comfortable bed with choice of three pillow types. Breakfast fantastic choice of breads , fruits cereals etc and great full English and lovely staff. We have stayed here before and wouldn't hesitate doing... More 

Was this review helpful? Yes 1
cumbria
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed last year night before flight!. Fantastic service!. Rooms are excellent! And the restaurant and bar staff very attentive and helpful!!. In fact booked again for this Sunday night!. We have stayed at all the other hotels and this is the best!!. See you Sunday!!

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CPManAirport, Manager at Crowne Plaza Manchester Airport, responded to this review

WOW !! Thank You for taking the time to review our hotel and services. Its a pleasure to read and share with teams feedback like this one. We are looking forward to welcoming you back on Sunday ! Happy Travelling !! Regards MANAGER CM More 

Sydney, Australia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel close to the Airport. Staff at check-in were unattentive and unhelpful but once through the process and in my room everything else was okay. The Club Lounge was very quiet in the evening, but very busy in the morning. A great hotel either for business or pleasure. I would recommend, but would expect the check-in process to... More 

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CPManAirport, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank You for taking the time to review our hotel and services. Feedback like this really inspires us to go that extra mile for all of our guests. We hope to welcome you back again soon. Many Thanks manager CM More 

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