We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 118 Manchester hotels

Gardens Hotel

3.0 of 5 Hotel   |   55 Piccadilly, Manchester M1 2AP, England
Hotel amenities
Save Saved
You added Gardens Hotel to your Saves list
Gardens Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
60%
Ranked #57 of 118 Hotels in Manchester
A recent review
4 of 5 stars reviewed 1 week ago
m m County Durham, United Kingdom
Write a Review

528 reviews from our community

Traveler rating
    94
    204
    135
    54
    41
See reviews for
40
113
120
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
County Durham, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Easy to reach train station, canal street and China town. Staff helpful and friendly. Beds very comfortable. Loads of hot water - great shower. Great that discount for nearby multi storey car park is available via hotel too. One minor problem - the room got really hot at times and it was not possible to open a window.

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Thanks for taking the time to post a review following your recent stay with us. we have to agree the location is great, our staff do work hard and so for this to be recognised is appreciated. I am sorry you had problems with the window not opening. For health and safety purposes the opening is restricted, however they should... More

1 review
3 of 5 stars Reviewed 1 week ago

Staff were friendly although the hotel needs decorated the bedding and towels were clean the breakfast was lovely and was good value for money.This was my fourth stay at this hotel and it was fit for purpose and would definatly stay there again.

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Good Morning and thanks for the review, it is nice to know that we have return guests and that the services we provide are satisfactory. I will pass on your comments to the staff as they do work hard to keep the hotel running efficiently. More

frankfurt am main
Top Contributor
55 reviews 55 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

a 5-10 minute walk from the piccadilly station, centrally located, close to restaurants, groceries, shops,...i booked the hotel online and the price included english breakfast and wifi which was great. i was told by the unfriendly receptionist that breakfast was not included until i showed him the printed version of my booking confirmation. the room was very dark, not well... More

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

I am sorry to read that you were dissatisfied with your stay at the hotel. It is unusual for us to receive negative feedback regarding the reception staff as they are normally very friendly and attentive to guests needs. It is hard to decipher what room you stayed in to check out the comments made, all rooms are checked by... More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a really good option if you want to stay in Manchester's downtown, basically you're in the Center, like 5 min. walking from Piccadilly Train Station and, 2 min. walking from Piccadilly Gardens. Lots of things to see and to do within a walking distance. Restaurants, banks, shoppings malls, and other atractions are really close to the hotel.... More

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Hello and thanks for the review, we have to agree that our location is great and we do try to ensure that our prices are competitive. You obviously understand the perils of a city centre in the early hours and thank you for not letting this reflect on the hotel, where some guests might see this as a negative. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Oh how i laugh at the people who book this hotel expecting 5 star facilities paying budget prices. I've stayed in many hotels in Manchester city centre (including the big hotel chains) and i can assure you this is one of the better ones. Clean comfortable beds, clean bathroom with decent shower, towels changed daily, rooms cleaned daily, friendly reception... More

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Good Morning and what can I say except thank you for taking the time to post your comments, we really appreciate it, we know that guests will read reviews on trip advisor and understand that we cannot please everyone, You have genuinely determined your own opinion of the hotel and what we have to offer. Sorry the wifi was not... More

St. Neots, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel to contain costs as I was going to be living out of suitcases for a while and have had some pleasant surprises with cheaper hotels in the past. This was NOT a pleasant surprise. From the surly woman on the desk who did not seem to want to serve me at all to the dirty room... More

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Good afternoon and thank you for taking the time to post your comments, I am sorry that you were not happy during your stay and only felt that we were worth one star. Without knowing your exact details it is hard to determine your arrival date and room number in order to check the room. I am sorry that your... More

london
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff are really helpful. The rooms are a bit chilly but really large. The hotel is outdated but could be worse. I paid quite a lot for this room as it was last minute, I wouldn't say it was worth it but location is great.

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Hello and thanks for the review, I will pass on your comments to the staff who do work hard to assist guests where they can. I am sorry you were cold in the room, our heating is off at the moment due to the summer time, we do however have portable heaters on site which could have been provided had... More

Ashbourne, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

As a few others have said you get what you pay for! Staff were lovely, helpful and efficient. The room was extremely clean with comfey beds. However the decor is seriously dated especially in the bathroom which needed ripping out in all honesty would not want to stay here more than a couple of nights. Very handy for a short... More

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Good Afternoon, thanks for taking the time to post your comments. The staff work very hard and so for this to be recognised is appreciated. We do have major refurbishment plans in the pipeline to include additional bedrooms and conference facilities. More

Chesterfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean, tidy and in a pretty decent location, what more can I say. The service was good, the room was perfect for what I needed. You can also see that they are refurbishing as some areas are nicer then the others. If I had to pick a bad point the room was very dark as only one lamp worked.

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

Hello and thanks for your comments following your recent stay with us. As you mention we are working through a redecoration programme so some areas are better than others, we are working as quickly as we can and we do have some major refurbishment plans for the future including the addition of new rooms and conference facilities. With reference to... More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly efficient staff, clean, comfortable rooms and a good English breakfast. Handily placed in the centre of Manchester and only a short walk to Picadilly railway station. Stayed here many times and keep going back . Prices are reasonable if you book in advance

Was this review helpful? Yes
Katy A, General Manager at Gardens Hotel, responded to this review

What a good start to a Friday a five star review. Its always nice to receive good feedback, the staff do work very hard and it is nice for this to be recognised. You cannot beat a good full English breakfast to start the day, we try to have a good variety to suit everyone's taste. As you mention if... More

Owners: What's your side of the story?
If you own or manage Gardens Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Gardens Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gardens Hotel

Address: 55 Piccadilly, Manchester M1 2AP, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gardens Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Tingo, Orbitz, Otel, Odigeo, TripOnline SA, Agoda and Venere so you can book your Gardens Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gardens Hotel Manchester

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Room/suite (25)
Viewed
Bathroom (9)
Viewed
View from room (5)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
1:26
Videos (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Manchester with
any amenities