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Etrop Grange

Thorley Lane, Manchester M90 4EG, England
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Etrop Grange
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Ranked #63 of 116 Hotels in Manchester
A recent review
3 of 5 stars reviewed 2 days ago
Mick R Douglas, United Kingdom
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788 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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  • All months
    (788)
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    (209)
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Douglas, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Location is great. It's close enough to the airport to cost a fiver in a taxi, so no complaints there. I hate staying at the large characterless airport hotels and this was a lovely change. It has a quirky English feel - by that I mean it's gardens are nice and the outside of the hotel is also very pleasant,... More 

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Chorley, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked in here for a business meeting. Meeting Room was ok, refreshments were poor and lunch was very unsatisfactory. Wouldn't recommend for meetings but probably ok for an overnight stay. Shuttle to Airport is an excellent service.

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Preston, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked a package, 1 night dinner, bed, breakfast and 15 nights parking. It was so nice to spend time in a warm hotel, rather than the large, cold corporate ones. The olde worlde character was charming, and we found the staff very helpful. It is in need of a lick of paint, but I'm sure this is an ongoing... More 

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preston
Level Contributor
146 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here several times before taking a flight and it used to be really good. Brilliant location. Shuttle bus to the airport. Very reasonable price for an airport hotel so close to the airport. Lovely helpful staff. Unfortunately something has changed and it isn't like it used to be. If you want a drink from the bar, you probably... More 

Was this review helpful? Yes 2
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear welltravelled800 Thank you for taking the time to review your recent stay with us. We are pleased to hear that you have had fond past memories of staying at the hotel. I would be grateful if you could contact me directly so I can understand what you feel has changed with the hotel apart from what you have mentioned.... More 

Madison, Wisconsin
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was the perfect old world charm we had hoped for. The bathroom was modern and luxurious. Internet worked well. We had a great internet price so were excited to try it out. We have stayed at 3-4 other Manchester airport hotels in the past. Lovely old hotel with helpful front desk staff. The MAJOR downside was the food service.... More 

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ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear trips_db Thank you so much for your kind words. I am pleased you have chosen to share your experience with all our Tripadvisor friends; thank you for taking the time to do so. I believe you have covered every aspect of a guest’s stay that the team work so hard to ensure is an enjoyable and comfortable time whilst... More 

Castlewellan, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do I even begin?? We stayed here the 11th - 13th July, we arrived at the hotel at 10, 4 hours before checkin and to be fair the receptionist was lovely we only had to wait 1 hour before a room became available. However it all went downhill from there. Staff at the bar area are incredibly difficult to... More 

Was this review helpful? Yes 3
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear michaela8686, Thank you for taking the time to review your recent stay. I am so sorry that you did not enjoy your stay, it is never our intention to disappoint any of our guests. I am very disappointed about the standard of service you received from the team and would like to pass my sincere apologies. Both the bar... More 

North Caroline
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

If I had to do it over again I would probably stay there again but I ma not sure that the value is there for the money. Granted we were only there for one night so it's hard to make too many judgements. It almost seemed like a large home then a hotel but ok a bit different. I liked... More 

Was this review helpful? Yes 1
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Frequent_Traveler111, Thank you for providing a review of your recent stay. I do appreciate your constructive criticism on the cost of our products and services. Our prices are set accordingly for the quality of product and service offered and we constantly review them as we try to provide real value for money for our guests and ensure our standards... More 

Yorkshire Dales National Park, United Kingdom
Level Contributor
161 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Swift check in and we were given a nice quiet room as requested due to very early morning flight and we knew hotel had weddings on Saturdays The room we had was very clean and had all we needed . However we have never seen a bed that was so high ..it was quite difficult to get in and out... More 

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ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Kingfisher100 Thank you for all your kind words. The team wok so hard to create a welcoming and comfortable environment for all our guests, and I know they will be as pleased as I to discover you have appreciated and shared this with all our Tripadvisor friends. I have shared your feedback with our Car Parking company we work... More 

Nottingham, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

very convenient, very efficient and friendly shuttle service to airport and comfortable room. However, our room no 46 smelled of damp and the contents of our cases smelled of damp throughout our holiday which really wasn't good enough

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ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear KerryNotts, Thank you for reviewing your recent stay with us. I am pleased that you found the courtesy transfer service efficient and friendly. I am also delighted that you found the hotel convenient with comfortable rooms. I am very sorry to learn of the problems that you encountered with your bedroom and if we had known of this during... More 

Merseyside
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked two rooms (one family room) to stay overnight before an early flight from Manchester Airport. I had contacted the hotel direct and found their response to be immediate and very helpful. The car park was busy on arrival but we found spaces to park and check in was quick, efficient and friendly. We were given two well appointed... More 

Was this review helpful? Yes
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear PGHappyHols, Thank you for taking the time to write a review on Trip Advisor following your recent stay at Etrop Grange Hotel. It was a pleasure to welcome you to our hotel and we are very pleased to learn that you had an enjoyable stay. The whole team at the hotel always make an effort to look after all... More 

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