We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Manchester hotels

The Palace Hotel

4.0 of 5 Hotel   |   Oxford Street, Manchester M6O 7HA, England
Hotel amenities
The Palace Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Palace Hotel to your Saves list
Ranked #66 of 116 Hotels in Manchester
A recent review
5 of 5 stars reviewed 3 days ago
mattwheeler2014 Blackpool, United Kingdom
Write a Review

1,858 reviews from our community

Traveler rating
    358
    560
    368
    305
    267
See reviews for
120
608
104
505
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1858)
  • Mar-May only
    (457)
  • Jun-Aug only
    (490)
  • Sep-Nov only
    (523)
  • Dec-Feb only
    (388)
All months
Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Just got back from a one night stay at the Palace Hotel, Manchester. What a building! Walking into the lobby for the first time was breathtaking. staff were helpful and friendly. Room was excellent and very comfortable. Usual buffet breakfast in the morning but excellent quality.

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest Thank you for a great review and so pleased you had a great stay at the Palace Hotel Manchester. Regards Richard Morrell General Manager More

Burnley, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband booked this hotel as a surprise weekend for my birthday. He booked a standard room as you could only get an upgrade at check-in, unfortunately we couldn't get to the hotel until 6ish and by this time no upgrades left. Staff friendly and helpful, said he would find us one of their better standard rooms, if this was... More

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your constructive review for your surprise birthday weekend. Please accept my sincere apologies for not exceeding your expectations with the quality of accommodation. I will contact you direct to restore your faith in hour hotel. Finally I am pleased you highlighted our friendly staff and great breakfast offering. Kind Regards Richard Morrell General Manager –... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight with a friend and had a fantastic nap. The room was great (good value for money) and most importantly the bed. However, I woke up in the morning and went down for a quick breakfast before rushing off to work. As I went up to the buffet area to serve myself, the young lady called shansha (not to... More

Was this review helpful? Yes 3
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for highlighting what the team try and achieve every day of the year. Manchester’s Warmest Welcome! I will pass on the great feedback to the team and hope to welcome you back soon. Kind Regards Richard Morrell General Manager – The Palace Hotel More

Prague
Top Contributor
76 reviews 76 reviews
56 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The Palace Hotel is truly imposing from the outside, the entrance hall and the restaurant are also impressive but like in many older English hotels, the room standards vary more than one would expect. I stayed there a few times before and decided not to write a review earlier because I was not impressed - one room was too noisy... More

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for constructive review and delighted you were satisfied with your stay. We do have different sizes and styles of rooms but one thing is for certain we do offer at booking stage great choice to exceed every guest expectation. I hope to welcome you back soon. Kind Regards Richard Morrell General Manager More

Wimborne
Top Contributor
56 reviews 56 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Palace on business, and on entering was immediately annoyed by one of the people behind the desk who said hello and proceeded to ignore me- so I had to go to another one. The room numbering was a bit confusing as well. Rooms in the 5000's were on the third floor, down a long corridor lined... More

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your very constructive review and pleased over all you would return to our hotel. Firstly I am so sorry about our first impressions i.e. the welcome was not great and will raise this with the Front Office Team who endeavour to ensure all guests receive Manchester’s Warmest Welcome. Although a Grade 2 listed building a... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I too stayed in room 261, had a very spooky night, bathroom window opened on it's own and the bedroom went icy cold. Woke up to feel someone behind me but when I turned around my fella was on the other side of the bed omg. Strange noises that could not be explain .

Was this review helpful? Yes 3
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your review and so pleased we scored 4 out of 5 and you had a good stay. I have stayed in the room a few times but without the super natural experience, However we will of course monitor the situation very closely. Hope to welcome you back soon. Kind Regards Richard Morrell General Manager More

Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night for a conference at the hotel. I found the whole experience good from location, quality of room (even though it was the older style room on level 1), breakfast, cleanliness and comfy furniture, Bed was incredibly comfortable, linen crisp clean and pillows wonderful. The building is incredibly big and got lost twice. However I was meet... More

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest Thank you for a great review and endorsing our great traditional accommodation and mentioning our high level of cleanliness and customer service. I will pass on your kind comments to the team of the Palace Hotel Manchester. Kind Regards Richard Morrell General Manager More

Hebden Bridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

i was lucky enough to stay here at someone else's expense following a corporate dinner. The public rooms on the lower ground and ground floors are architecturally magnificent. Somewhat of a mini St Pancras! The Hotel is tin the former Refuge Assurance offices, built in 1893 and featuring in several Adolphe Valette paintings in Manchester City Art Gallery. I was... More

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for a great review and endorsing our great traditional Breakfast offering in our great Grade 2 listed Hotel. Kind Regards Richard Morrell General Manager – The Palace Hotel More

Jeddah, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good location, near the train station. No nearby car park. Good staff attitude, but could not check in till 3pm! While checking out was 11am! Really lousy. The building is grandeur, but quite old and needs a lot of facelift.

Was this review helpful? Yes
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest Thank you for highlighting good customer care but sorry about the delay in check in. I will ensure on your next visit we exceed your expectations. I hope to welcome you back soon. Kind Regards Richard Morrell General Manager More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I love the palace hotel. It's a truely unique building and a total experience to stay in. I love the architecture, the bespoke ommlette cooled for guests at breakfast the cocktail lounge and the sheer sense of space yet privacy. Every room is different and I have stayed here a lot. Last night though I had a really spooky experience... More

Was this review helpful? Yes 2
Richard M, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for highlighting how much you love the Palace but many apologies about the super natural experience. Lets try another room on your next visit and I will 100% guarantee a peaceful night sleep. Kind Regards Richard Morrell Genearl Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Palace Hotel

Address: Oxford Street, Manchester M6O 7HA, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palace Hotel 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Hotel.de, Agoda, Despegar.com, Otel, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your The Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel Manchester

561 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (540)
Viewed
Room/suite (170)
Viewed
Bathroom (75)
Viewed
2:53
Videos (1)
Viewed
Hotel & grounds (77)
Viewed
Dining (7)
Viewed
View from room (8)
Viewed
Other (202)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Dining (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay