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The Palace Hotel

4.0 of 5
Hotel website
Oxford Street, Manchester M6O 7HA, England
The Palace Hotel
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1 room 1 guest
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Ranked #70 of 116 Hotels in Manchester
A recent review
4 of 5 stars reviewed yesterday
Stephen W Bridlington, United Kingdom
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2,297 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
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    (603)
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Regina, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed today NEW

This hotel was a tremendous disappointment. A regal exterior and entrance way belies the poor customer service and terrible rooms within. Check in was an arduous process that involved changes in cuing based on what convenienced the clerk. The carpet in the hallways and, more importantly, in the room was startlingly filthy. The room decor was in disrepair. The toilet... More 

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Bridlington, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This city centre hotel offers great value for such a central location. Thankfully, the hotel's history as head office of the Refuge Assurance Company has been preserved in so far as it could be - in particular, the tiling in the public rooms and areas is spectacular. Very convenient for Manchester's Gay Village.

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Crewe, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent staff. Warm welcoming from Adrian, very lovely! Very helpful. Room very comfortable. Lovely drinks and staff at the bar. Nothing seemed to be too much trouble. With the Palace Hotel being central, everything was a short distance walk. Really good atmosphere. Outstanding building. Will definitely come back with whole family during Christmas time! Thanks to the friendly staff whilst... More 

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London, United Kingdom
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Myself and my husband went back here after about 10 years from our first visit. Check in was great. We actually got the same suite that we did ten years ago which was lovely. The thing we noticed was that the room hadn't been vacuumed and the floors in the living area & bathroom were dirty. We made reception aware... More 

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Chester, United Kingdom
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

Booked as two parties of two and had asked if we could be close together, this didn't happen. In fact we were three floors apart. One party had a very nice room, lot's of natural light and roomy. The second party was on the "Mezzanine Floor". Now what this translates to is "Basement Floor" which is hot, the rooms are... More 

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Travelers are raving about these Manchester hotels

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed with a family of five.Grand old hotel breakfast excellent.excellent location for our needs visited town centre ,university , Manchester Museum and People's Museum all easy walks from the hotel.Only negative was the reception staff instead of being helpful all tried to look busy as we approached leaving our questions to the most junior member of staff.

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Liverpool, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed overnight with my girlfriend, very nice staff and the room was a good size. The building is stunning, the huge entrance and lobby on its own is worth a visit. Then stairs leading away from the reception and made from marble and oak wood. Truly a great design and would recommend a stay.

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London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Thoroughly enjoyed our stay in this landmark hotel. We enjoyed our late night walks around the hotel and passing through the many endless corridors. We especially loved the Vault Room that is open to visitors, that is only if you can find it. Another highlight was the haunted staircase and also the grand ballroom in the basement. Think Stanley Kubrick.... More 

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Hilton Head, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night for my graduation with family. Couldn't have picked a better hotel. The reception is very impressive. Highlights: early check in, very helpful staff, huge lovely rooms with very comfy beds, excellent breakfast, affordable car valet service, fab location and worth every penny. Negatives: none!

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UK
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Booked a deluxe room for our wedding anniversary. We were so disappointed, I had to actually check the booking email before raising a complaint, as I wondered if I had booked the wrong room type. The minibar was completely empty except for the instruction manual. There was a desk, but no chair. The description promises "stunning views" but the room... More 

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Hotel Review Summarization

What travelers say

  • Very good(13)
  • High ceilings(11)
  • Reception area(7)
  • Oxford road(7)
  • Double beds(6)
  • Train station(3)
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