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All 117 Manchester hotels

The Palace Hotel

4.0 of 5 Hotel   |   Oxford Street, Manchester M6O 7HA, England
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The Palace Hotel
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Ranked #65 of 117 hotels in Manchester
A recent review
4 of 5 stars reviewed yesterday
Jenika I London, United Kingdom
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1,671 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
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English first
London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room was good, spacious with a high ceiling and so comfortable beds; the staff friendly and helpful; the hotel was palatial and elegantly furnished and right in the centre of Manchester. Toilet and room were clean, with a powerful shower and working drain. There was only one bad point: my room was on the same level of the train... More

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Lancashire
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Nice early check in..but then found out we were on the mezzanine floor, sounds posh (not) took lift down to the mezzanine floor only to find we still had to flights of stairs to go down.. not easy with 2 large heavy bags....into the room we go. Nice room..clean, deco nice,tv,tea and coffee as you would expect.. Its a corner... More

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Newcastle upon Tyne, England
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here for work to attend an awards evening. Hotel room was huge - classed as an exec double - in the Excalibur annex which sounded off putting like it could re across a toad but no problem, all part of the same hotel block. On first floor with ceiling about 20 foot above floor level. Lovely big bed, sitting area... More

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Shrewsbury UK
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Second stay at The Palace Hotel Manchester for my son's graduation and again a great stay even better than our first visit. I must admit I did find their online booking system a bit confusing but it only took an email to Yasmin at the hotel and she sorted out two great rooms for us, very pleased with the service... More

Was this review helpful? Yes 1
aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for our 100% satisfaction score, I am so pleased to see you enjoyed your stay at the Palace Hotel Manchester I will contact you direct for feedback on our online booking system noting it is usually a very smooth process. I do hope the graduation was a wonderful day and I do hope to welcome you... More

Manchester, United Kingdom
Top Contributor
60 reviews 60 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked this place at the last minute and received a great price. Check-in was quick, staff were friendly, and I was up in the room in no time. Now there were a few issues with my first room, but I called down and was quickly moved to a stunning room with no questions asked. Sign of great service. Room... More

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aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your review and highlighting our great service. When you do visit it again please try our Tempus Restaurant. I am sure you will enjoy the experience and particularly our great daily freshly prepared specials using local and seasonal produce. Kind Regards Richard Morrell General Manager More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Palace Hotel and had a great stay. The hotel is right on Oxford Rd near to loads of bars and restaurants and as we were staying on a Saturday night we were expecting it to be busy both at the hotel and outside. The reception staff were really helpful and friendly and considering that there... More

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aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for highlighting a great stay at the Palace Hotel Manchester. We have a lot of celebrities that choose to stay at our hotel but who ever the guest the team go out of their way to ensure that everyone receives a high level of quality and service. The team and I look forward to welcoming you... More

North Wales
Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was a great hotel for the one night stay we had arranged. Booked a twin and paid £15 to upgrade to a larger room which was fab. No view from the window but we weren't there to sight see (catching up with friends) and as it was an internal view it meant it was quiet. The room wasn't ready... More

Was this review helpful? Yes
aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for highlighting a great value stay at the Palace Hotel Manchester. The team and I look forward to welcoming you back soon. Kind Regards Richard Morrell General Manager More

Basingstoke, United Kingdom
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this Hotel for 2 nights, was allocated a room on 1st floor, overlooking a pub and Oxford Road Railway Station, very noisy at night hardly got any sleep as the trains did not stop running till 1 a.m. then started up around 6 a.m. Room was nice very big, and was always kept clean. Breakfast was O.K. but... More

Was this review helpful? Yes 3
aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your review and highlighting our clean and spacious accommodation. Our location is in the heart of the city but noise levels do quieten down normally after 11.00pm but my sincere apologies noting you were disturbed. I hope to welcome you back soon. Kind Regards Richard Morrell General Manager More

1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Me and my partner had decided to stay a night in the palace with it looking grand from the outside, the building is almost iconic with its large clock and vibrant lights in the centre of Manchester, an offer come up on group and we thought why not and booked a night to stay. Upon arriving at the hotel an... More

Was this review helpful? Yes 14
aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your review and so sorry for the delay with your early check in and the oversight with the communication from the reception team. I have passed on your kind comments to the receptionist Yasmin who checked you in after apologising. I am sorry about the housekeeping shortfall and the traditional style accommodation did not meet... More

Portsmouth, United Kingdom
Top Contributor
99 reviews 99 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 2 nights in a suite that I had booked. Firstly the on site car parking is not operated by the hotel and is some way from the hotel and via a number of very dubious roads, not one for a late night arrival. Room was a long way from the reception with no hint of a porter and... More

Was this review helpful? Yes 1
aliwack1, General Manager at The Palace Hotel, responded to this review

Dear Guest, Thank you for your review and please accept my sincere apologies for an unacceptable stay. I will contact you direct to restore your faith and ensure you return to see our normally high level of quality and service. Once again many apologies, Richard Morrell General Manager More

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Additional Information about The Palace Hotel

Address: Oxford Street, Manchester M6O 7HA, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palace Hotel 4*
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Also Known As:
Palace Hotel Manchester

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#29 Luxury Hotel in Manchester
Hotel Class
Number of rooms
275

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