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All 118 Manchester hotels

The Palace Hotel

4.0 of 5 Hotel   |   Oxford Street, Manchester M6O 7HA, England
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The Palace Hotel
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Ranked #66 of 118 Hotels in Manchester
A recent review
4 of 5 stars reviewed yesterday
joanna r chorley
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1,776 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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chorley
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here recently for one night and was very impressed ,staff were very friendly and helpful, My room was very clean, and inviting with subtle lighting, Was quite a bit of noise from the road ,but my earplugs sorted that out. We decided to eat in the hotel restaurant ,which is very impressive, what can i say the food was... More

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Lancashire
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

We use this for meetings and training events and while as a venue it is ok, the food is like school dinners as you queue to get your food. Handy as a venue and a good place to meet for business. Nice bar area.

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Aysgarth, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel itself is very grand with some lovely features but in need of some updating. Rooms modern enough but not great considering the price. We had a deluxe room and there was nothing deluxe about it. The room was no better than a standard premier inn room and the bathrooms at premier inn probably larger and better. Our room... More

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Cheshire U.K.
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here while in Manchester for a special occasion. Paid £10 extra for a room upgrade. Staff were very friendly, room was clean but quite warm, even with the outdated aircon system which didn't make any difference to the room temperature, even on its lowest setting. Despite that it is an impressive building, high ceilings in the room, although only... More

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Richard M, General Manager at The Palace Hotel, responded to this review

Thank you for a great review score and so pleased you had a good stay. Richard Morrell General Manager – The Palace Hotel More

Chester, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed at the Palace as we were going to a show at the Palace Theatre (it is just across the road). The hotel has some beautiful features/architecture. Staff were very friendly, on the reception desk, in the bar and in the restaurant. We had a beautiful room, really big with a lovely bathroom and an excellent shower!! It was... More

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Richard M, General Manager at The Palace Hotel, responded to this review

Thank you for a great review of the Palace Hotel Manchester. The team always try and go one step further with our customer service for our guests. I am so pleased you had a great stay and will pass on your king comments to Rachel and the team. Kind Regards Richard Morrell General Manager – The Palace Hotel More

Neath, Wales, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I really wish I had read reviews on this hotel before booking it. You would naturally assume being a Principal Hayley hotel it would be of an equal status to St David's Cardiff. IT IS NOT !! It is without doubt the noisiest hotel I have ever stayed in. We stayed for 2 nights and you could hear every single... More

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Richard M, General Manager at The Palace Hotel, responded to this review

Thank you for your review and so sorry to hear you were disturbed by noise until midnight from a late night disco in a pub near by the Hotel. Although no comfort to yourself my team are monitoring the situation and so far there has been no further occurrences. Once again many apologies Richard Morrell General Manager More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The room was very tired, dark and poorly decorated (room 12) therefore I went to reception to complain and ask for another room. We were told on check in that there were no upgrades available that day however when I complained there seemed to be some available! The second room was to a lot higher standard; the room was a... More

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I had to move rooms 4 times!!! The first two rooms were AWFUL! As I was by myself they actually seamed SCARY!! The 3rd room was alright but I got no sleep! I asked for a quieter room & finally got one in the middle with no street noise. Apparently they had upgraded me to one of the dulux rooms....it... More

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Weston super Mare, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Visited this hotel on a business trip in August. It's a central hotel very close to the train station and near to the stop for the free buses around the city. The rooms were large and spacious and mostly importantly spotlessly clean. Dinner was very nice with generous portions. Breakfast was the only slight let down. Although freshly prepared the... More

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london
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Big, gloomy, dingy, grubby hotel. My bedroom carpet was stained, the windows were dirty and the armchair was unbelievable - greasy, stained, worn upholstery. Part of the bedroom wall was tiling - with cracks and holes. The other walls were dirty. The breakfast buffet was poor. The only good things were clean bed linen and towels, which is the least... More

Was this review helpful? Yes 2
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Additional Information about The Palace Hotel

Address: Oxford Street, Manchester M6O 7HA, England
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palace Hotel 4*
Number of rooms: 275
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Also Known As:
Palace Hotel Manchester

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