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Palace Hotel


Palace Hotel
Hotel class 3 of 5
Oxford Street, Manchester M6O 7HA, England
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Traveler Reviews

56% Do not recommend
3.0 of 5 stars 304 reviews
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By trip type
All (304)
[ Date ] [ Rating ]
Faded glory
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3 of 5 stars
Chrismusic01 5 contributions
Ealing, London
Jul 15, 2009 | Trip type: Business, Solo travel New

It would be so nice to be able to recommend this hotel with no ifs or buts, but it's difficult. The building itself is extraordinary - enormously spacious and wonderful in its way. The public rooms are massive. The bedrooms I've been in are also huge, with very high ceilings and plenty of light from the windows. The heavy curtains... more

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4 of 5 stars
timothyNorfolk 1 contribution
norfolk
Jul 15, 2009 New

I, my disabled son and carer spent two nights at the hotel as we were going to see both the EAGLES concerts. The room we had was huge. we needed a fan as it was too hot for my son and me, also extra pillows.All the staff it has to be said, were kind , friendly, helpful and anything we... more

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4 of 5 stars
stealingthunder 4 contributions
london
Jul 10, 2009 | Trip type: Couples

Second time at the Palace - last was 15 years ago, and yes, it is showing its age - but what an age!. Nor for you if you want flat screen tv or the most modern of fittings, but an astonishing old building from the days when Refuge Assurance assured the whole world. Full of marble and stone and smack... more

Management response from
Richard morrell, General Manager

Hope to see you back soon and so pleased you enjoyed your stay Richard Morrell General Manager

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1 of 5 stars
Caporciano 8 contributions
Abruzzo
Jul 6, 2009 | Trip type: Couples

We survived! Being allocated Room 112 – I made my way there to unpack whilst my friend parked up the car. I endeavoured to unpack but was very uncomfortable because of the excessive heat within the room. I did try opening a window – which did appear secured by being secured by being screwed fast & the visible dangling severed... more

Management response from
richard morrell, General Manager

The Grade two listed hotel fully meets all HS requirements. The room had air cooling and large sash windows. This review was posted due to me not agreeing to a free stay from an agressive email to my PA . I am sorry the weather was very hot but your scam for a free stay will still not work. if...

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4 of 5 stars
mtsl2005 10 contributions
Cumbria
Jun 28, 2009 | Trip type: Couples

The hotel had been booked by the company who provided the package for the concert we were attending, and they picked a real good one here. Only small gripe was that it did not have it's own car park, but there was around 3 NCP's nearby. Even when approaching the Palace you are impressed by it's facade and clock tower,... more

Management response from
Richard morrell, General manager

Thanks for your kind review and have passed on my thanks to our great receptionist Constantina, who checked you into our hotel. She has now received a small gift of thanks from the team which is part of our values. I was so glad you enjoyed and noted the extra standards in customer care which we have introduced e.g later...

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5 of 5 stars
AmandaMGlasgow 1 contribution
Glasgow
Jun 9, 2009 | Trip type: Couples

My husband and I stayed at the Palace Hotel for Oasis concert for one night on Sunday 7th June. I must say I was a bit apprehensive given some of the negative comments I had read, however, found this hotel to be very good value for money, great room, friendly staff, central location and fab breakfast. I have absolutely no... more

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4 of 5 stars
PixieWales 2 contributions
Wales
Jun 6, 2009 | Trip type: Couples

Was very concerned at the poor reviews prior to booking, but the hotel is in a great location and very central so decided to go ahead regardless. We were not disappointed! The room was huge and very comfortable. The hotel lobby is quite stunning and the staff friendly. Would definitely go back again and would recommend to friends. Excellent value... more

Management response from
Richard morrell, General Manager

Thank you for your kind review which I have passed on to the team. I was so pleased you enjoyed your stay Many Thanks

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5 of 5 stars
LillyArwen 1 contribution
Hampshire
Jun 3, 2009 | Trip type: Business

We stayed in a twin room, on a recent business trip. I've stayed in a few hotels around the country (for around the same price) and this has been BY FAR the best! The room was immaculate and luxurious, and very comfortable. The only down side was the breakfast was not included in the price of the room (an additional... more

Management response from
Richard morrell, General Manager

Thank you for your kind review which I have passsed on to the team.

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5 of 5 stars
JonesyWY 1 contribution
West Yorkshire
May 24, 2009 | Trip type: Couples

On visiting Manchester to see the fantastic We Will Rock You show at the Palace Theatre I decided to choose a hotel nearby. Having managed to get a great deal at the Palace Hotel across the road I decided to book for the night despite reading some very unpleasant reviews. I have to say that this hotel was absolutely beautiful,... more

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4 of 5 stars
M666LEV 1 contribution
Northerner in East Anglia
May 23, 2009 | Trip type: Couples

Excellent room and hotel facilities. Reception staff extremely helpful. Top notch breakfast as well. I would recommend this hotel to anyone who is visiting the city of Manchester. more

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Palace Hotel Also Known As

Address: Oxford Street, Manchester M6O 7HA, England