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Renaissance Manchester City Centre Hotel

Certificate of Excellence
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Blackfriars Street, Manchester M3 2EQ, England
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Renaissance Manchester City Centre Hotel
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Ranked #27 of 119 Hotels in Manchester
Certificate of Excellence 2014
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956 reviews from our community

Traveler rating
    348
    388
    150
    51
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Top Contributor
61 reviews 61 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed yesterday NEW

Dated 70's concrete tower block that they have done their best with. Rooms large, but poor maintenance. Mould on bathroom tiles, TV cupboard door falling off, and aircon/heating sounding like you were stood next to an aircraft. Bed comfortable, but the quilt was ridiculously thin and ought to have been thrown away years ago. Breakfast was good after they cooked... More 

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Cheshire, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here mid week last week. Lovely welcome on reception and staff were very helpful .The room was lovely and very clean, excellent standards. The bed was extremely comfy and i actually had a choice of 2 double beds in my room. Plenty of room, however , may be a bit cramped if there was actually 4 in the room.Very... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear kirsty r, Thank you for reviewing the Renaissance Manchester City Centre Hotel following your recent stay and I do hope that your business trip was successful. It is great to read that you enjoyed your time here and I will of course share your feedback with the rest of the team. Warm regards Maria Joergensen Executive Assistant More 

Kuala Lumpur, Malaysia
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here last week , attended a few meeting in Manchester. We arrived around 5pm on Monday, the parking area was a bit weird as it was quite hidden.We were given 2 rooms on the first floor. The room was very spacious and quite nice. Bed was super comfy. The next day my business partner wanted to go to the... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear Shah B, Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent trip to Manchester and glad that you enjoyed your stay and our comfy beds. I do apologise that you were not informed about the locker deposit for the gym and will ensure that your feedback regarding this is shared with our Front Office Manager.... More 

Whitchurch, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

No complaints at all - comfy beds and plenty of space for 4 of us staying in a room with 2 double beds. Lovely clean rooms, great updated decor and the view isn't bad either. Can't comment on breakfast as we nipped across the road to Greggs! Must comment on the softness of the water in the bathroom too. Overall,... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear BrattyNat, Thank you for choosing the Renaissance Manchester City Centre Hotel and I am pleased to read that you enjoyed your stay and we look forward to welcoming you back. Warm regards Maria Joergensen Executive Assistant More 

Norwich
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel in a great location, very central and only 10 mins walk to the phones for you arena and 10 mins from picadilly station. Also great for shopping and eating out. Staff very friendly and helpful Large rooms, very comfy huge beds . If any negative its that the bathroom needs a bit of updating, however would def return... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear check1, Thank you for choosing the Renaissance Manchester City Centre Hotel and I am really pleased that you enjoyed your stay and I hope you enjoyed exploring our great city. Thank you again for your feedback and we look forward to welcoming you back when you are next in Manchester. Warm Regards Maria Joergensen Executive Assistant More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Great location. Me and 3 others were in a 2 double bed room; little cramped and not enough facilities for four people - ie glasses. Unhappy about the lack of customer service skills from the staff. Cutting a story short the direct debit we were using was refused when we booked (months ago) so then was told that we had... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear CH25CH, Thank you for choosing the Renaissance Manchester City Centre Hotel and I am sorry to learn of the challenges you experienced during your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for... More 

Copenhagen, Denmark
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel with customers. The location is perfect for shopping, restaurants and nightlife. The check in could be better, check out was without no problems. Breakfast is good, but nothing fantastic. The room is very big, which was nice. My room had two big beds and area with couch. Batchroom could need a upgrade, buts its okay and... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear mesl27, Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent trip and please accept my sincere apologies for the lack of heating in your bedroom and your check in. I will certainly share your feedback with our management team so that they can investigate the points raised. Thank you again for staying with us and... More 

London, United Kingdom
Top Contributor
77 reviews 77 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a member of Marriott Hotels. This one in Manchester very good if a little tired and dated on the outside BUT the bonus is its very Central so walking distance to all the landmarks restaurants and the huge array of shops. Inside Staff are very friendly and professional the décor is up to date warm and welcoming. They... More 

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RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear missdcrippin, Thank you for choosing the Renaissance Manchester City Centre Hotel and for the lovely comments. I am really pleased that you enjoyed your stay and will certainly share your feedback with the entire team. Warm regards Maria Joergensen Executive Assistant More 

Atlanta, Georgia
Top Contributor
78 reviews 78 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel and location. Close to shopping and transport. Friendly staff. No gym or spa on property but have passes to a gym close by. I didn't like that the wifi was not free. On same trip stayed at much nicer hotels and the wifi was free. Bathroom could use an update, however, the room itself was nice.

Was this review helpful? Yes
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear ATLTRVLGUY, Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent trip and I am pleased that overall you enjoyed your stay. I do hope that we may have the opportunity to welcome you back to the hotel when you next have an opportunity to visit our great city. Kind Regards Maria Joergensen Executive Assistant More 

Oxford, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the Pankhurst Suite on the 11th Floor. The room had bedroom, lounge, a full bathroom and an additional separate toilet. The room was well equiped with furniture, there were two TVs and a good desk for working at. A basic Internet access is available but for any sort of serious usage you will need to pay for... More 

Was this review helpful? Yes
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this review

Dear RichardPOx, Thank you for discovering the Renaissance Manchester City Centre Hotel and great to hear that you enjoyed your stay and I do hope you got a chance to explore our graet city. We look forward to welcoming you back Warm regards Maria Joergensen Executive Assistant More 

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