Spent two nights here on a bargain break and very impressed. Amazed to be given a choice of smoking or non smoking room in this day and age.A welcome bit of common sense for us smokers. Room smaller than expected for an 'executive suite' but had everything you could need and the bed was the most comfortable I have ever... more

My boyfriend and i booked this hotel based on the price and good location - very close to the city centre. However, it was one of the worst stays in a hotel we have ever had. There is a nightclub underneath the hotel which plays loud booming music up until 2am making it impossible to sleep. After 2am there is... more

The room had no window and an unexplainable very large stain on the carpet. It smelled unpleasantly and the bathroom was very dirty. The bed was good though and breakfast was OK. more

Very intersting building with loads of history, only drawbacks were lack of choice in the main restaurant in the evening, during the busy period for breakfast some foods ran out and weren't replaced quickly enough and noisy ventilation fan in the bedroom. Hotel was clean and tidy, staff were helpful and the location was ideal for the city centre more

We have just had a two nightValentine break which was excellent value for money. We booked a Super saver room (no window stated on their website) and after reading the reviews on Tripadviser was really worried about the quality of the room - well what a lovely surprise! We had a quick, friendly checkin, we went up to our room... more

I really don't understand the poor reviews this hotel has received. I stayed here from Jan 25th to Jan 28th in 2010 and it was excellent. We booked a twin room, which was clean and comfortable and had a decent bathroom. The staff were polite, we didn't need to ask them for much assistance while there, but certainly had no... more

Every where you look, this hotel is worn down. It's really horrible. Stained seats in the bars, bedrooms, old, tired carpets, wallpaper that dated in the 20s. You get the idea. On top of this we encountered some of the rudest staff I've ever encountered in a UK hotel. For instance,the Hotel put security on the door in an evening... more

Stayed in the Britannia for 2 nights, Staff very nice & friendly. Could`nt check in to 2 o clock, so left our bags with front desk, who put them away in a secure place. When we got to our room i found it to be very pleasant & comfortable with Great shower & comfortable Bed, tea & coffee and a... more

This hotel was booked on my behalf for a works Christmas party and looking back, I'd rather have slept rough. I arrived in the evening and at the check-in desk I asked for a quiet room and was assured that I was being given one. When I went to the room, which was on the first floor I couldn't have... more