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Britannia Manchester Hotel

Portland Street, Manchester M1 3LA, England
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Britannia Manchester Hotel
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Britannia Manchester Hotel
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2,754 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (790)
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  • All months
    (2754)
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    (667)
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Sheffield, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed at this Hotel for my Son's graduation. Our rom (double) was OK. My daughter had a single room on the ground floor - on approaching the room all the carpet on the corridor was pulled up and folded back - my daughters room (45) was very tiny but seemed adequate. On our return to the hotel at 11pm... More 

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Manchester, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I booked this hotel before reading previous reviews. I wouldn't have booked here if I'd read the reviews before hand. However having stayed there last night I feel the dreadful reviews are unfair and I don't regret staying there. I had chosen a room with a window. The furniture was a bit worn but the bed really comfortable if a... More 

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customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

thanks you for your positive feedback, our housekeeping department work very hard to ensure all rooms are clean and tidy ready for our next customers, I have passed all your generous comments on them. we look forward to welcoming you in the near future, if you have any special requests please email customerservices704@britanniahotels.com More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Because I needed to book two rooms in central Manchester, I needed something affordable, clean and close to Bridgewater Hall. This hotel met all those needs. Hotel was basic but ok for the one night we were there. Staff were friendly, professional and dealt with my check in (and subsequent check in ) quickly. I wanted a room with a... More 

Was this review helpful? Yes 2
customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

Thank you for your feedback I have passed all your comments on to higher management, and also informed our head housekeeper of the issue with the wardrobe to ensure this is fixed straight away. I am happy to hear that the location of the hotel was ideal for your break away. If you have any future bookings with the Britannia... More 

Northamptonshire, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Had the misfortune to have to stay three nights at this hotel for work. They appear to have smoking rooms, with ashtrays; I was given one, even though I don't smoke and was not asked if I did or not. The room, and eventually me, smelt of smoke and the windows opened only an inch, so little chance of any... More 

Was this review helpful? Yes 1
Lancaster, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

I was very disappointed with the quality of the hotel. I was allocated a smoking room which was really unpleasant for a non-smoker. I had to change rooms 3 times on a 2 night stay! The rooms are very tired and outdated and the beds were hard. I was on a business trip but would have been really unhappy if... More 

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customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

Thank you for your feedback, I apologise that you had to change your room on 3 separate occasions this is not something in which you would expect from the Britannia hotel, we are currently going through a gradual refurbishment with new wallpaper, carpets, curtains and flat screen TV's I am sorry that the room in which you were allocated was... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a lovely 2 night stay here at the Britannia. The bed was comfortable and there was free wifi. The hotel itself was really pretty and the bar underneath had good deals on drinks. I got a really cheap price for this hotel too so I was pleasantly surprised by how nice it was. The staff were really friendly... More 

Was this review helpful? Yes
customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

We are happy you enjoyed your stay, thank you for your positive feedback of our hotel and we look forward to welcoming you in the near future, if you have any special requests please email customerservices704@britanniahotels.com. More 

Aberystwyth, Wales, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in this grade 2 listed hotel with my husband on a 3 night b & b basis. When we arrived, they had us down as single occupancy but very soon changed this to double occupancy as had been originally booked. The entrance foyer and main staircase are magnificent, the chandeliers very impressive! all this gave a feeling of... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The rooms are very tired looking but the reception area with the stairs is beautiful its just a shame about the rooms. The hotel is so big and there are so many rooms making it like a maize just to get to you room and the tv was so small you had too squint to watch it!!!. The bathroom was... More 

Was this review helpful? Yes
customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

Thank you for your feedback, The Britannia Manchester is undergoing a gradual refurbishment of rooms which due to the size and location of the Hotel can only be completed a few rooms at a time. I am sorry that the rooms you were allocated were not yet refurbished. We do have rooms without windows which are internal rooms and these... More 

blackpool uk
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

my wife and i stayed there for 1 night as we had to visit manchester, the room was on the 2nd floor a nice clean room lovely white towels spotless bathroom i could not fault it and would have been happy to have stayed longer, the staff are very polite and helpful,after reading some of the reviews i am convinced... More 

Was this review helpful? Yes 2
customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

We are happy you enjoyed your stay, thank you for your positive feedback of our hotel and we look forward to welcoming you in the near future, if you have any special requests please email customerservices704@britanniahotels.com. More 

Dukinfield, England, United Kingdom
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to The Britannia for a 50th birthday party and wasn’t planning to stop the night, but meeting up with old friends, before we knew it, the last train home had gone. Didn’t think we would be able to book a room with it being so late but the staff were friendly and extremely helpful and booked us a room... More 

Was this review helpful? Yes
customerservices704, Guest Relations Manager at Britannia Manchester Hotel, responded to this review

Thank you for your feedback, yes we are currently going through a gradual refurbishment, I am happy to hear that you were able to stay on one of these rooms, More 

Hotel Review Summarization

What travelers say

  • Executive room(13)
  • Very good(11)
  • Great location(10)
  • Air conditioning(7)
  • Reception area(5)
  • Double beds(5)
  • Poor quality(3)
  • Ground floor(3)
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