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Macdonald Townhouse Hotel

101 Portland Street, Manchester M1 6DF, England
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Macdonald Townhouse Hotel
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1,063 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
11 reviews
5 of 5 stars Reviewed yesterday NEW

Visited this hotel for the first time, and it's been well worth it, staff very friendly with the option of room service which great, location ideal, close to northern quarter, canal street and deansgate and around the corner from both alchemist, which you cannot complain about, but the main talking point is the BED, THE BED IS AMAZING, SO GOOD... More 

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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have to say this is the best hotel I have stayed at in a long time .From the very friendly welcome we received on checking in to the fantastic standards in the room and through out the whole of the hotel.The room we had (Room 411) was very spacious and very cosy ....the noise level was very low which... More 

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London, Canada
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This used to be a Best Western hotel, but suffered from bad management. The current owners have renovated and turned this into a gem of a hotel. As an old resident of Manchester I have had frequent reasons to return, and stayed in this hotel on many occasions under both regimes. On my last two visits in 2012 and 2015... More 

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Warrington, Cheshire
Level Contributor
183 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My friend and I booked the champagne afternoon tea experience at this hotel and had an excellent time. On arrival we were shown promptly to a table which was already setup for afternoon tea and handed the menu's. When I'd booked I'd advised that no fish was to be included and I didn't need to remind them as the gentleman... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Used this and other Macdonald hotels before. Love this hotel, great location, great building. Have used the excellent meeting facilities downstairs, great for small conferences. Food is excellent, very high quality ingredients, expertly presented and well cooked. Not had a fault to complain about during any of my visits, would recommend to anyone

Review collected in partnership with this hotel

Was this review helpful? Yes
Nottinghamshire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Modern hotel stayed in Manchester for my daughters graduation. I booked 2x suites to enjoy the extras, wine, fruit and choc etc and 1x upgraded Kingsize room. All very nice. Bed large and comfy, lounge big enough and comfy, bathroom large and classy. The strange thing was both suites had no window in the bedroom and this made it a... More 

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear ELIZABETH T Thank you for taking the time to review your recent stay with us and i'm glad you enjoyed all the benefits associated to our suites (including the internal bedrooms which offer possibly the best sleep in the entire hotel). I'll look into the issues surrounding the package query in order to determine where the issues arose as... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here on a busy wknd last month, completely overpriced. Tiny room with old shower in a tiny bathroom. There is a nightclub across the road which is SO loud we had no sleep! We were offered earplugs with no apology. Far nicer hotels in Central manc at the same price, this ones to be avoided.

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear sara w Thank you for the review, it is unfortunate you were unable to enjoy your stay to the same level as the vast majority of our other guests. We would also always recommend letting us know of any dissatisfaction with your room and/or facilities at the time of your stay as there is usually a simple solution to... More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked in this hotel for my husbands birthday. I had been looking around for a while and decided on this one due to the great price, location and reviews. The check in was relatively quick and the staff welcoming and pleasant. We were on the fourth floor so the noise wasn't an issue. The room was a lot bigger than... More 

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear Travellingfree1day As ever i would like to thank you for both the excellent review as well as the associated photos. Its pleasing that for the majority of your stay you encountered nothing less than positives, at the same time we are nothing without constructive feedback and as such your review is an excellent contribution. Ryan Crout Operations Manager More 

Doha
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was in a great location in Manchester for shopping, nightlife or simply exploring! The staff were very friendly and helpful and the room was excellent, large and clean! The only downside was the breakfast, not great for the price.

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear AngelaM22200 Thank you for choosing to stay with us while in Manchester, as ever i'm glad you have been able to highlight the location, the product and more importantly the staff as three of the strongest elements of your stay. Ryan Crout Operations Manager More 

Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

I recently stayed here with my partner on a romantic weekend away for his birthday (even though we live 15 minutes down the road!) We wanted a city break so chose to stay at this hotel from the Friday - Sunday. When we arrived check in was speedy and polite and we was in our room within minutes. The room... More 

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear ktb_99 Thank you for what is in the main a great review of our hotel, rest assured that I will look into the standards of the bathrooms in order to ensure they match up to the rest of the product we offer. Ryan Crout Operations Manager More 

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