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Macdonald Townhouse Hotel

101 Portland Street, Manchester M1 6DF, England
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Macdonald Townhouse Hotel
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Macdonald Townhouse Hotel
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1,059 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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    (261)
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Used this and other Macdonald hotels before. Love this hotel, great location, great building. Have used the excellent meeting facilities downstairs, great for small conferences. Food is excellent, very high quality ingredients, expertly presented and well cooked. Not had a fault to complain about during any of my visits, would recommend to anyone

Review collected in partnership with this hotel

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Nottinghamshire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Modern hotel stayed in Manchester for my daughters graduation. I booked 2x suites to enjoy the extras, wine, fruit and choc etc and 1x upgraded Kingsize room. All very nice. Bed large and comfy, lounge big enough and comfy, bathroom large and classy. The strange thing was both suites had no window in the bedroom and this made it a... More 

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear ELIZABETH T Thank you for taking the time to review your recent stay with us and i'm glad you enjoyed all the benefits associated to our suites (including the internal bedrooms which offer possibly the best sleep in the entire hotel). I'll look into the issues surrounding the package query in order to determine where the issues arose as... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed here on a busy wknd last month, completely overpriced. Tiny room with old shower in a tiny bathroom. There is a nightclub across the road which is SO loud we had no sleep! We were offered earplugs with no apology. Far nicer hotels in Central manc at the same price, this ones to be avoided.

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear sara w Thank you for the review, it is unfortunate you were unable to enjoy your stay to the same level as the vast majority of our other guests. We would also always recommend letting us know of any dissatisfaction with your room and/or facilities at the time of your stay as there is usually a simple solution to... More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked in this hotel for my husbands birthday. I had been looking around for a while and decided on this one due to the great price, location and reviews. The check in was relatively quick and the staff welcoming and pleasant. We were on the fourth floor so the noise wasn't an issue. The room was a lot bigger than... More 

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear Travellingfree1day As ever i would like to thank you for both the excellent review as well as the associated photos. Its pleasing that for the majority of your stay you encountered nothing less than positives, at the same time we are nothing without constructive feedback and as such your review is an excellent contribution. Ryan Crout Operations Manager More 

Doha
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was in a great location in Manchester for shopping, nightlife or simply exploring! The staff were very friendly and helpful and the room was excellent, large and clean! The only downside was the breakfast, not great for the price.

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear AngelaM22200 Thank you for choosing to stay with us while in Manchester, as ever i'm glad you have been able to highlight the location, the product and more importantly the staff as three of the strongest elements of your stay. Ryan Crout Operations Manager More 

Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

I recently stayed here with my partner on a romantic weekend away for his birthday (even though we live 15 minutes down the road!) We wanted a city break so chose to stay at this hotel from the Friday - Sunday. When we arrived check in was speedy and polite and we was in our room within minutes. The room... More 

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear ktb_99 Thank you for what is in the main a great review of our hotel, rest assured that I will look into the standards of the bathrooms in order to ensure they match up to the rest of the product we offer. Ryan Crout Operations Manager More 

Preston, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful hotel set right in the middle of Manchester on Portland St. Fantastic stay, ideal location, reasonably priced, great breakfast, clean, welcoming and we got upgraded too. Hope to stay again very soon.

Review collected in partnership with this hotel

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear sooty159 Thank you for the brilliant review, i'm glad we were in a position whereby we were able to upgrade your room and that you enjoyed all the other facilities we have to offer within our hotel. Lastly and by no means least i hope the graduation ceremony was enjoyed by all! Ryan Crout Operations Manager More 

Birmingham
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here very recently and after a long time travelling we were happy to see our room was lovely and comfortable. I had arranged for a welcome plate as a surprise to my partner and it was all there ready. The staff are lovely here and will do anything to help. The location is great for anybody who needs to... More 

Review collected in partnership with this hotel

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear Rikki A Thank you for taking the time to review your recent stay with us. As ever we will use your feedback in order to improve in areas as well as reward those who have earn't praise. It's pleasing that the staff in general were able to make such a positive impression and that you benefited from or location.... More 

DF
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I loved the room and the view! Everything was very modern and just a short walk from the centre. Very helpful staff. Breakfast was okay but one of the waiters smelled really bad of B.O. and that put us off a bit. I would stay there again though, as apart from that, everything was excellent.

Review collected in partnership with this hotel

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MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear JackyMex Thank you for the the positive review, as always we appreciate any and all feedback and as such i assure you the issue raised will be dealt with in a suitable manner. I'm pleased you were able to enjoy the benefits of our rooms along with our excellent location within the city centre. Ryan Crout Operations Manager More 

Birmingham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Breakfast poached were late being made and hard boiled. Awful service. Staff seemed overwhelmed but polite. Poor show all round morning of 15th july. The breakfast were sent back and had then a very long wait again.

Review collected in partnership with this hotel

Was this review helpful? Yes
MacdonaldTownhouse, Manager at Macdonald Townhouse Hotel, responded to this review

Dear Mark1664 Thank you for the review - i believe i have been in touch with you separately in order to further address your feedback so at this point can only again assure you we will use your feedback in order to improve our offering. Ryan Crout Operations Manager More 

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