I stayed here with colleagues for a meeting. It's in dire need of it's current refurbishment. My room wasn't particularly clean - I'm not sure when it was hoovered last. I had no kettle or remote control but the guy on reception was exceptionally helpful. I then went to close the window before going to dinner (which was adequate -... more

I stayed at this hotel in the middle of July as I was in the area attending a couple of meetings and the price seemed reasonable for a hotel that from the outside looks grand. They say never judge a book by its cover and this hotel is no exception to that rule. On entering the hotel you can see... more

Stayed here for two nights whilst attending conference. The hotel was fine. I had a twin bedded room on the third floor with a view towards the Britannia Hotel and Piccadilly. The room was a huge, as was the bathroom. There was some street noise but it wasn't unbearable, although if you had the window open it might be too... more

Booked for its location near Oxford Road and Piccadilly stations and its prices and that I was recommended the Best Western chain. However I had a room on the 1st floor on a busy crossroads. I couldn't sleep well the first night as lorries and buses have noisy hydraulic brakes. The room was just so needing redecorating and the bathroom... more

This sad hotel was obviously last updated in the 1980s and it shows - from the tired decor in the rooms to the bathroom facilities, this hotel is in dire need of some loving attention. Worse still was the appalling night's sleep due to the constant noise from the busy road junction beneath my (4th floor) window. Other newer hotels... more

Good location and nice main bar with friendly staff but the room was very poor. Smelt of smoke, linen was dirty as was the carpet and couldn't get a decent signal on the TV. Best Western's tend to be hit or miss these days and this was definitely a miss, good for stags or a weekend with mates, bad for... more

Bit of a mixed bag really, stayed here for one night for work, and was working out of the hotel for two days... On the plus side, the staff were lovely, helpful, friendly, obliging and accommodating, and the conference rooms and staff were great, and great value. Also the bar staff and bar food were pretty decent too... My room... more

The website looked good and there were comments about the hotel being "refurbished". On arrival you'd believe that, it is nice. However that changes as s you enter the lift to go to the rooms. Is anyone doing carpetted lift walls these days?! Tired decor and in need of a refurb throughout. The room was clean but just needing brought... more

I stayed here as a lone female traveller on business. When I arrived I was disappointed to find that I had to park a good ten minutes walk away in their nearest 'recommended' car park. Not a nice prospect when you are ladened down with a laptop luggage and the prospect of being mugged! There was one helpful member of... more