We stayed here for 1 night on our way to Canada. We had stayed here about 10 years ago en route to Spain and at that time thought it v. good value. But, how things have changed. First impressions not too bad and we found the reception staff to be very helpful. However, when we got to the room we... more

After viewing this hotel, I wrote this email to the hotel. After looking through your website and the brochure, we were pretty sure that we wanted to hold our special day with yourselves so we booked to see you. Unfortunately, from our first impressions of going to reception and our meeting with yourself, we have changed our mind! Upon arrival,... more

Given the number of atrocious reviews (none of which seem to have been acted on by management) I wondered if this was a waste of time, but then I remembered just how bad the experience was. Stayed overnight with family to catch an early morning holiday flight. Check-in - shambolic, offered no help with heavy bags or information on the... more

This hotel had been recommended by First Choice for closeness to the airport and to park our car as we live in Surrey. On arrival at the hotel a couple shouted to us "turn around and go back, do not stay here"!! We though that they were joking. However when entering the reception, there were scallies drinking cans of beer... more

I stayed at this hotel over a weekend to attend a function. My reactions are mixed from the good right through the very ugly. However, the bad and the very ugly far outweigh the good, and that is too bad as the Britannia Country House has great potential to be a good hotel. Unfortunately, it is far from that. The... more

I stayed at the hotel recently along with other friends. With hordes of drunken guests running amok through the corridors at all hours and a staff doing little or nothing about it and two members of our party being subject to gross incompetence resulting in extreme distress and inconvenience, our stay was blighted, to say the least. The hotel management... more

We stayed at this hotel for 8 days. I also arranged for a large party of Adults to stay there some who stayed for4 nights as we had a function booked there. The Function side of things went well and the banqueting Staff more than did their job to make it a success. However as far as the hotel goes,... more

About 70 something people went on the school trip to Manchester for three nights and when i got to my room it was quite nice. The Restaurant was called the Overstuffed Pizza, which was a weird name........? the food was Rotten it tasted terrible. Bathroom was ok and the lobby was quite cossy. Over all, i would recomend it for... more

My wife and I stayed at this hotel (our first visit) looking for a nice 3 course carvery meal(£12.50pp) after our journey to Manchester. To say the meal was poor and looked unappetising would be an understatement! Cold starters of mostly salad stuffs. Supposed to be soup on, found out later you needed to ask for it as it wasn't... more