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Crowne Plaza Manchester City Centre

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70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Crowne Plaza Manchester City Centre
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1,738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bolton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My partner and I stayed here for his 40th birthday. On arrival he was wished a happy birthday. Then when we went to our room we had a complementary bottle of red wine and birthday well wishes :-) Room was a good size, bed lovely and comfortable, with all light switches, plugs, air conditioning within arms reach of the bed.... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely one night stay for my birthday with my husband to see Franki Valli in concert at the Manchester Arena. Hotel was in an ideal location a short walk into the town centre and also to the Arena. The staff were very welcoming and friendly the rooms were clean and provided all the amenities dressing gowns, slippers etc that make... More 

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Lancashire
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It really was 'the little things that made the difference'. From walking in to the water cooler in reception, bottles of water in the room, dressing gowns, slippers, quality shower gel, shampoo & conditioner, shoe shine, ironing board, hairdryer..... And the bed was amazingly comfortable! Very good value quality hotel, will return.

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Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 1 night after seeing Fleetwood Mac at the Manchester Arena which is only a short walk away a nice lobby area with friendly helpful staff we had room 407 which was quite close to the lift not much of a view from the window but you don't come to Manchester for the scenery. We had a quick meal... More 

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very friendly welcome when I arrived. The reception staff were very helpful. The bedroom was nice, clean and big with all the amenities needed. We were attending a conference the next day which I had booked and received a complimentary bottle of wine in the room which was a nice touch. We had dinner in the restaurant which was very... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights, and I don't got any complains. Good beds, free wifi, great breakfast, central location and nice restaurant on the hotel. This was a good hotel, and I'm coming back to this one.

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LONDON
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not the most welcoming reception until they realised I was a top level "ambassador" club member. Then given great upgrade to a small suite and access to the club lounge. The waiter in charge there was excellent bringing me a most welcome large glass of good wine with a choice of freshly served nibbles. The bed was fantastic very comfortable.

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I love the Crowne Plaza's - no matter which city I go I always stay at the Plaza. Except one unfortunate incident last summer! Gorgeous rooms, incredibly clean and impeccable service. Kudos Crowne Plaza

Was this review helpful? Yes 1
Bracknell, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The room and service was excellent at this hotel, immediate to respond to any enquiry. Very friendly and helpful even with stuff not really in their mandate. Taxi readily available and very friendly, drove me to each place I wanted to go to and gave me his mobile so I could call him for a pick up and drop off... More 

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Sydney, Australia
1 review
2 of 5 stars Reviewed 5 days ago NEW

Horrible hotel staff and management. Don't waste your time. Hotel would not change my dates. Had to lose my money and rebook accommodation - even though i wanted to stay longer. Staff were rude, definitely would not recommend anyone to book if you want a pleasant experience.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Natalie, Thank you for your response and please be assured I have looked into this matter immediately for you as I was concerned to read your comments. On investigation I can see you have booked through a 3rd party company (Expedia) - any guests who use an agency to book have to direct all amendments through them we are... More 

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