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Crowne Plaza Manchester City Centre

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70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Crowne Plaza Manchester City Centre
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Crowne Plaza Manchester City Centre
Crowne Plaza Manchester City Centre
Crowne Plaza Manchester City Centre
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1,603 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pontefract, United Kingdom
Top Contributor
137 reviews 137 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice city centre hotel, extremely clean and modern rooms, excellent bathrooms and comfy beds. Nice hotel bar and the breakfast was pretty good for a continental breakfast - lots of choice. Couple of minutes walk to the Arndale shopping centre.

Was this review helpful? Yes 1
Belfast, United Kingdom
Top Contributor
52 reviews 52 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night. Room was great - clean and very comfortable beds. Good location in the city centre close to anything you need or want to go. Staff were friendly and were helpful in keeping our luggage and arranging a taxi to take us to the airport.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love this hotel. Rooms are huge with everything you could possibly want/need/ask for. Bar area is nice, staff extremely attentive and professional. Very comfortable stay. Well placed by Victoria train station and lots of parking options.

Was this review helpful? Yes 2
Leeds, United Kingdom
Top Contributor
102 reviews 102 reviews
87 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have used the training rooms a number of times over the last few months and on each occasion the events staff have been responsive to our requirements. Hannah has been excellent in organising the final arrangements ensuring everything runs smoothly on each visit.

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Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Crowne Plaza for 1 Friday night whilst in Manchester for a gig. On arrival the service was excellent, reception staff very efficient and extremely helpful. We had booked a club room on the 8th floor, and we were certainly not disappointed, it had everything we needed and was spotlessly clean. The location of the hotel was perfect... More 

Was this review helpful? Yes 1
Colne, United Kingdom
Top Contributor
96 reviews 96 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel does not look much from the outside, and is situated in a part of Manchester which is being developed, but on entering the foyer you be glad you chose this Stylish hotel, and the staff will bend over backwards to make your stay Perfect. We stopped on the Club Level, and I was amazed on how luxurious the... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for one night for a trip to Manchester and we were very impressed by the hotel if we could have done we would have stayed for a second night. The hotel room was one of the cleanest we have ever stayed in generally when staying in hotels you kind of expect little things to be wrong with them and... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Justin, Thank you for sharing your very kind feedback and completing this review. I was delighted to read of your positive comments about your stay especially how you liked the room so much. I am very grateful for the time you have taken to share your experience of the hotel and it a pleasure to have you stay with... More 

Lancashire
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for just one night here having not been for a few years. It was raining hard at check in and for the first time we were greeted by a super efficient concierge who came out in the rain to take the luggage from our car and take it up into the lift for us. Check in was quick, efficient... More 

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for your review. I was delighted to firstly learn you have returned to the hotel from a previous visit and also to read your positive comments about your experiences at the hotel especially around the excellent service that you encountered. I am very pleased you had an enjoyable stay and was able to use the facilities in the... More 

Hamilton Parish, Bermuda
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in Manchester for the United game and spent the weekend here. Really nice hotel. Very modern nice location with easy access to everything. I ate here twice and the food and service were very good. Only reason I can't give 5 stars is the sign in the bathroom that says it's the small things that matter. It is so... More 

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear slybda We very much appreciate you taking the time to complete your comments on www.tripadvisor.com following your recent football visit. I am thrilled that you had a great stay with us and that you found the food and service to be very good. It is great to hear you praise the Front Desk and Concierge Team highly I will... More 

Sevenoaks, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed overnight at the Crowne Plaza on 15th March and then led a training course on 16th March in the Beehive room on the ground floor. My welcome at reception was friendly and efficient, and my bedroom was quiet, with a very comfortable double bed, good desk for working, bath and shower and an easy chair for sitting. My... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Rick W Thank you for choosing the Crowne Plaza for your first visit to Manchester. I was delighted to read your review. We very much appreciate you taking the time to complete such detailed feedback on www.tripadvisor.com and I was so pleased that overall you enjoyed your experience with us. We will look into the issues you have outlined... More 

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