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Crowne Plaza Manchester City Centre

4.0 of 5 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Certificate of Excellence 2014
Crowne Plaza Manchester City Centre
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Crowne Plaza Manchester City Centre
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1,414 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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melbourne
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a great clean modern hotel in manchester. Rooms were decorated nicely and bathroom was clean. Shower was very small but they have a bath too. You can catch the train then tram from the airport. Staff were helpful good choice.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our standards. I am pleased to hear that you enjoyed your stay and look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the future. Kind Regards Bob Fairweather General... More

Dublin, Ireland
Top Contributor
55 reviews 55 reviews
51 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Really nice hotel, seriously comfortable beds. Clean, spacious rooms. Massive bathroom-shower&bath. Lovely food in the restaurant, nice bar in the hotel. Really close to the Arndale centre for shopping.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to share your kind comments following your most recent visit to the Crowne Plaza Manchester City Centre. We are delighted to hear that you enjoyed a relaxing sleep, as well as indulging in a meal in our restaurant. It is an immense pleasure to hear such kind words, please be assured that I have... More

Wrexham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband booked this hotel for a surprise for my 40th Birthday, we stayed Saturday 18th. Loved the hotel. Location was brilliant. The only thing that spoilt it was when I woke on Sunday to see that the sheets were badly stained looked like old stains. I just few dirty and couldn't wait to have a shower and leave.

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for your review of our hotel. We value all guests’ comments and feedback as they help us to constantly improve our service. Please accept my sincere apologies for the shortcomings in the housekeeping of your room. Please be assured this is below our usual standards at Crowne Plaza Manchester City Centre and we regret that we couldn’t have... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here on a Saturday night and had 2 rooms. Rooms very exceptionally clean and staff were very friendly. Hotel was nice and quiet even though it is in close proximity to the night clubs. Easy access to nightlife in the local area and plenty of eateries surrounding the hotel.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for choosing the Crowne Plaza for your recent visit to Manchester. I was delighted to read your review. We very much appreciate you taking the time to share your feedback on www.tripadvisor.com and I was so pleased that you enjoyed your experience with us. We very much hope to welcome you back next time. Kind Regards Bob Fairweather.... More

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel stay, could do with a few more free view channels, however you get sky sports which was a good touch. The bed was comfortable slept like a new born in it, and the shower and bath facilities were second to none. Had a lovely bath before hitting the town would defo stay at this location again.

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for sharing your very kind feedback and completing this review. We very much appreciate you taking the time to complete your comments on www.tripadvisor.com. We decided to include Sky Sports on all TVs in the hotel as Manchester is such a big sporting city, so I am pleased you found this a nice touch. We hope to welcome... More

Barnoldswick, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From checkin the staff were extremely helpful, this hotel is so perfect for the city as you are right in the centre, the rooms are very spacious and hi spec we had a queen bed and God it was a very comfortable bed. We had access to the club lounge on the 8th floor this is so worth having as... More

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you very much for another great review of our hotel. I'm so pleased that you've found our high standards have been maintained since your last visit and that you enjoyed our Club Lounge. It's great to hear you would recommend us to anyone wishing to visit the city and we hope to welcome you back once again very soon.... More

Wakefield, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is simply brilliant. The perfect location for shopping, eating out at The Printworks and a short stroll to the Phones 4 U arena. The rooms are very modern and contain everything you need. We upgraded to room with queen bed and were not disappointed - a fabulous night's sleep in extreme comfort. We were lucky enough to be... More

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for sharing your very kind feedback and completing this review. We very much appreciate you taking the time to complete your comments on www.tripadvisor.com. I am thrilled that you had a great stay with us and that you and your Grandchildren were able to make use of the facilities in the club lounge, I will pass your positive... More

stoke on trent
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for one night for a wedding. Sharing a twin room with a good mate. Beds are super comfy. Check in was seamless and made to feel very welcome. Nice smiley faces all round from bar staff to housekeeping. Breakfast was fantastic and a quality service to go with it. Well worth the dosh. Thanks Crowne Plaza.

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for the recent feedback you left on Trip Advisor. We really appreciate the time taken to write such a great response and we are glad you had an excellent stay with us. We pass all the comments we receive on to everyone within the hotel and great reviews such as yours are always very well received. Many thanks... More

Preston, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a night whilst visiting Manchester. The hotel is a relatively new one within the city centre but perhaps not in the most attractive of locations. Dropped off our case early and did some "shopping" and when we returned to the hotel check in was quick and simple. I had asked for a complimentary upgrade if available, but... More

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking time to write your comments on tripadvisor.com and for choosing the Crowne Plaza Manchester City Centre for your recent stay with us. I am delighted to hear your have enjoyed your stay with us! We are also pleased you enjoyed the location of the hotel, the room ad bed and the breakfast in our restaurant. Will... More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Would 100% recommend this hotel, had a few problems at the start of the stay as the company I work for booked us into the airport hotel, the staff were amazing (sarah and nick especially) even though it wasn't their fault they spent lots of time sorting our problems and got it sorted as soon as possible. For the rest... More

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for choosing the Crowne Plaza Manchester City Centre for your recent stay with us and for providing such kind and rich comment about the hotel on Tripadvisor.com. We immensely appreciate your comments as it helps us maintain our standards. I am delighted to know that you have enjoyed your stay with us and have enjoyed the room, breakfast... More

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Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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