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Crowne Plaza Manchester City Centre

4.0 of 5 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Certificate of Excellence 2014
Crowne Plaza Manchester City Centre
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Crowne Plaza Manchester City Centre
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1,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Preston, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a night whilst visiting Manchester. The hotel is a relatively new one within the city centre but perhaps not in the most attractive of locations. Dropped off our case early and did some "shopping" and when we returned to the hotel check in was quick and simple. I had asked for a complimentary upgrade if available, but... More

Was this review helpful? Yes
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Would 100% recommend this hotel, had a few problems at the start of the stay as the company I work for booked us into the airport hotel, the staff were amazing (sarah and nick especially) even though it wasn't their fault they spent lots of time sorting our problems and got it sorted as soon as possible. For the rest... More

Was this review helpful? Yes 1
uk
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel up for a Saturday night stopover for my birhtday. Booked a club double room direct to the hotel at £214 . Had all the benefits of club but when we went to use the lounge for the drinks and canapes at 6.45 the place was completely full. We complained at the desk so they gave us tokens... More

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for your detailed review of our hotel. We value all guests’ comments and feedback as they help us to constantly improve our service. Please accept our apologies for the experience of the club lounge. Please be assured this is below our usual standards at Crowne Plaza Manchester City Centre and we regret that we couldn’t have done more... More

Crickhowell, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I stayed here over the weekend as we were seeing Lee Evans in the arena on Sunday night so though we would make a long weekend of it. This is our third stay at Crowne Plaza and every time gets better! We were greeted by a very professional member of staff called Nick, he was so friendly... More

Was this review helpful? Yes 1
Warrington, England, United Kingdom
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We went to see Lee Evans at the Phones 4U arena and rather than rush to catch the last train home we booked the Plaza a few weeks earlier. What a lovely place, parked at the Printworks across the road, loads of spaces on a Friday afternoon. We received a warm welcome from the staff at reception and quickly given... More

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Many thanks for taking the time to write this great review - I am delighted that you had a great time at Crowne Plaza Manchester City Centre. Your comments about the hotel and staff are most kind, and I'll be sure to pass them on to the team. I hope we'll have the opportunity to welcome you all back soon.... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here on business very close to train link, From the moment I arrived at the hotel felt very welcome checked in my young gentleman who was very professional and polite. Found the room spotlessly clean loved the red and white theme in room.Big TV in room checked out the gym very very impressed with the look. Had a drink... More

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to share your kind comments following your most recent visit to the Crowne Plaza Manchester City Centre. We are delighted to hear that you enjoyed your experience especially the warm welcome you received on arrival, as well as enjoying a drink in our bar . It is with immense pleasure to hear such kind... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

we needed to stay in Manchester for my daughters 21st Birthday. I actually used my IHG points to book this stay. Parking was a breeze and being located literally at the back of the Arndale Centre and city shopping we actually just wandered out of the hotel for our shopping and eveings out, no need for taxis.and the car stayed... More

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Many thanks for taking the time to write this great review - I am delighted that you and your daughter had a great time at Crowne Plaza Manchester City Centre for her birthday. I am also pleased you received an upgrade on arrival and you were able to take advantage of our good location. Your comments about the hotel are... More

Vacoas
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for two nights, reception was very efficient and friendly. Room and bathroom were modern, clean and spacious. The complimentary aromatherapy kit given on arrival is such a nice idea. Only one complaint: I wished the breakfast buffet and in-room dining options were more varied

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to communicate your concerns and compliments regarding our hotel. It is our aim to continue to improve upon the service we provide. Therefore your comments are extremely important to us. The feedback we receive from valued guests like yourself be they good or bad, enables us to target problem areas and take the necessary... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Chose this hotel for it's location, not far from the Phones4U arena. There is no onsite parking - but there is a large NCP about a five minute walk away, I believe that the valet parking uses the same car park. Check-in was smooth and hassle-free. Room was clean - not sure about the décor as it's a bit different... More

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to provide feedback following your recent visit to Crowne Plaza Manchester City Centre. I certainly appreciate you taking the time to share your feedback. We work diligently to ensure our facilities are well maintained and apologize for the unusual conditions of the room you received. Furthermore with regards to breakfast service I was very... More

Island of Anglesey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just returned from a fantastic weekend at this hotel. We arrived early and were told the room allocated wasn't ready yet but could have a different one. We agreed that would be fine, but after seeing the room decided we would leave our bags and come back later when our allocated room was ready. However, the wonderful Nick at... More

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for choosing the Crowne Plaza for your recent visit to Manchester. I was delighted to read your review especially regarding the service you received on arrival from our staff. We very much appreciate you taking the time to share your comments. I was so pleased that you enjoyed your experience with us. Your kind comments about the hotel... More

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Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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