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Crowne Plaza Manchester City Centre

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70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Crowne Plaza Manchester City Centre
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1,769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night, fantastic hotel in centre of Manchester. Room had everything required, good internet as I had work todo. Car park was a local car park and about a 2 minute walk, that was the only down side. Will certainly stay again.

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Bridgnorth, United Kingdom
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Modern, clean, contemporary hotel and all the services you will need. Spent a Thursday and Friday night with a friend in a 2 double bedded room. Beds very comfortable and had a good nights sleep the first night however the second night was disturbed by a constant bleeping outside the room, we complained on checking out and was refunded 50%... More 

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Barnsley, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited for 1night, fab hotel. I made a member of the IHG club before booking as this gives you little extras for free. We booked a club room which had 2 very comfortable double beds. Very nicely decorated and amenities supplied. Also a club room gives you access to club lounge which is a great added extra. As I was... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear frankie2405 Thank you for writing a review following your recent stay with us. It is always nice to hear back from our guests after they check out. I am please to read you have joined the excellent IHG rewards program as it really does reward our guests with all the additional benefits offered without any cost to you. Thank... More 

Andalucía
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was my first time in Manchester. This hotel is great both for its location and rooms. The staff at the front desk were really welcoming and helpful. Rooms are new. Great bathroom and AC. I would come back to this hotel without hesitation. I ate at the Restaurant. The Portuguese waiter is great. She works hard to make you... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Mespanish Thank you for reviewing our hotel following your first time visiting Manchester. It was lovely to read you were greeted by our welcoming and friendly reception staff. It is great to know you would return to us without hesitation on your next trip here. Thank you also for the kind comments about one of our waitresses but I... More 

Hong Kong
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed there one night prior to our departure from UK for one night. Difficult to netvigate to the hotel with our rental car despite the help of GPS as there is lots of construction work going on in the city centre and thus lots o road blockage and traffic diversions. The supposedly 15 minutes ride turned out to be more... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear FC207 Thank you for writing a Trip Advisor review following your recent stay with us. All the feedback received is read and reviewed and really helps us to maintain our standards and also improve in areas where required. It was really nice to read you had a great stay and you had an excellent view of the city. I... More 

Matlock
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My friend and I had a very comfortable two night stay here. The location is unbeatable for accessing the Manchester Arena which is just a five minute walk away and which was our reason for being in the city. Our room (220) was really quite stylish and had two double beds which, we both agreed, were very comfortable, ensuring that... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Susan A Thank you for such a lovely and comprehensive review of your stay with us last week. We really do appreciate all the comments guests leave following their experience at the hotel. It was great to read you had a very comfortable stay whilst here for an Arena show and both you and your friend sleep very well... More 

Southport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here after a concert at the Manchester arena. Lovely comfy room, clean & spacious. Fab breakfast and very friendly staff . Saved the hassle of driving and very close to shops . Really pleased with the choice and good value

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Many thanks for taking the time to write this great review - I am delighted that you enjoyed your experience whilst staying to attend a concert. We are indeed very lucky to be in such close proximity to Manchester Arena. Your kind comments about our hotel and in particular our staff are very much appreciated. I hope you can visit... More 

lancashire
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked 1 night in a club room, arrived 3 hours early and the staff on the desk were amazing, nothing too much trouble had a room ready, very pleasant and efficient. The room was lovely, huge bed, very clean and just fab, the only place to stay in the centre of Manchester. Access to the Club Room included free... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear mrspickylancashire Thank you for taking the time to provide feedback following your recent stay here at the Crowne Plaza Manchester City Centre. We are delighted to hear that you had a memorable visit and found the service of our staff to be excellent. Our staff pride themselves on ensuring that guests have an enjoyable time whilst staying with us.... More 

Liverpool, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a regular Crowne Plaza customer staying at their hotels across London, Times Square NYC, Orlando Universal etc. As ever their hotel staff are very friendly and professional. In this instance I was let down by very slow wifi and a very weak shower. Travelling on business constantly I depend on speedy reliable wifi to get my work done and... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear herbkim, Thank you very much for taking the time to provide feedback on your recent stay at the hotel. I am pleased you like staying at the hotel. However we very much regret your disappointment in regards to the shower and WiFi. As a frequent traveller we understand the importance of receiving a good WIFI connection. In knowledge of... More 

Warsaw, Poland
Level Contributor
64 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in the city center. Nice and spacious rooms, decent wi-fi, outstanding service. It lacks its own parking, but there is a paid public parking on the other side of the street. Highly recommended.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to post your comments onto the website following your recent stay at the Crowne Plaza Manchester. It is lovely to read that you enjoyed your first stay at the hotel. I am very happy you were well looked after by the service of our staff. Thanks for recommending us. I hope we can welcome... More 

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