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Crowne Plaza Manchester City Centre

Certificate of Excellence
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70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Crowne Plaza Manchester City Centre
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Crowne Plaza Manchester City Centre
Crowne Plaza Manchester City Centre
Crowne Plaza Manchester City Centre
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1,665 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Never stayed in this hotel but have to say I was impressed rooms were very good very spacious for a city centre hotel. Close to all what my wife and I wanted. Close to phones for u arena. There is a ncp car park opposite that you must pay for before you check out .

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Egremont, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our 5th time staying at this hotel we always book the executive rooms as you always get 2 hours free bat what more can i say the reception is very clean and staff polite and very helpfull our room is an exec king size which is very posh and clean i would highly recommend anyone to stay here... More 

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Alesund, Norway
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lived at this hotel during our stay to watch Manchester United vs Arsenal in May 2015. Great location. Excellent rooms, up to date and nicely decorated. Helpful and friendly staff. Nice prices. OK+ breakfast. Can't go wrong on this one!

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Wakefield, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was booked in to this hotel through my Company attending a conference. As soon as you walked through the doors you were made to feel special. The reception was light and airy and had a very stylish feel to it. the rooms a nice and big with kingsize double bed which when lying down felt like youe were being... More 

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Bourne, United Kingdom
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Crown Plaza Manchester For the purpose of my review bias, for the last 12 years I have stayed approximately 60-70 nights a year in the Intercontinental / Holiday Inn Group chain. Date of stay 15th Feb 2015, My ongoing experience of the hotel is as follows: 1) Arrival was straight forward using the Sat Nav (TOM TOM) instructions. 2) On... More 

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India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent place to stay for short trips in Manchester. The hotel staff is very courteous and extremely helpful. The rooms are cozy and quite comfortable, with even the smallest details having been paid proper attention and thought, indicating their inclination towards proper customer care. The hotel location is also excellent, with the Arndale city centre, bus, metro... More 

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Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice stay here for the Christmas markets, not too far from where you need to be in Manchester. Bar can be a bit pricey depending on your tipple. Staff were friendly and helpful. There is no on site parking here, you have to park over the road and pay for your own parking in the hotel when you leave.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

We very much appreciate you taking the time to complete your comments on www.tripadvisor.com. I am pleased that you had a great stay with us whilst visiting the Christmas Markets which are a great attraction for Manchester during the festive time. I am pleased you enjoyed the hotel and I am delighted our staff were there to help you to... More 

Aberdeen, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I looked for a central quality hotel and this hotel was great.excellent facilities for business stay,the staff were terrific very helpful,good humoured and looked after my needs.enjoyed a nice meal in restaurant and breakfast fast and high standard.if you can try a club room with access to club lounge .

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to post your comments onto the website following your recent stay at the Crowne Plaza Manchester. It is lovely to read that you enjoyed your first stay at the hotel. I was delighted to read of your positive comments about your stay especially around the excellent service that you received at the hotel and... More 

Newport
Top Contributor
85 reviews 85 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently on a Friday night. Excellent city centre location, close to major shops, bars and restaurants. Discounted parking is available in the NCP a few minutes walk away although there is a drop off point outside if you have heavy luggage. Check in was quick and professional and the room with its floor-to-ceiling windows was clean and modern.... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear 1977ryan, Thank you for taking the time to write a review following your recent stay with us. We appreciate all our guests who leave detailed feedback as we can see straightaway the areas we are doing well in, really well in and not so well in. It was great to hear that overall you had a very pleasant stay,... More 

Durham,England
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night in a corner room that slept four, enough room for 4 ladies! Lovely comfortable beds, quiet and peaceful. We had a club room and used the club lounge between 6-8pm. The two girls serving drinks were very efficient and friendly, it was busy. Continental breakfast was served there the next morning too. Breakfast was just ok,... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear goldengirl_10, What a lovely review to read thank you for reviewing us so highly this is great to hear. Reviews such as yours really help us to know we are maintaining our high standards from when you check in throughout our guest's whole stay to check out. I will ensure all your comments are passed on to the relevant... More 

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