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Crowne Plaza Manchester City Centre

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70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Crowne Plaza Manchester City Centre
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1,742 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Banbridge
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel is situated in a great spot.. When we arrived the guy on reception was very friendly and welcoming Our room was decorated very modern..we had 2 double beds.. It was lovely Breakfast was lovely and had plenty of choice.. We would definitely come back

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Lancashire
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay in Manchester a lot but somehow seemed to have missed this little gem. Spotlessly clean throughout, decent value, good breakfast and lovely warm, attentive and helpful staff. Rooms are stylish, spacious and very well sound insulated with great views over the city. The complimentary toiletries (hand soap) are very nice. (I usually don't touch them) and the only... More 

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north west
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Welcome was excellent as was the room, very clean etc. As you would expect. Only average issue was the breakfast, not worth the extra, there are at least 3 good places to eat within 10 mins walk, one right outside the hotel. Will definitely use again but not pay for breakfast.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear babygotoo Thank you for your review. It was great to read you had an excellent stay and that you will return to stay will us again soon. Kind Regards Bob Fairweather General Manager More 

London, United Kingdom
Level Contributor
124 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don't think I have ever stayed at a Manchester hotel before but we booked to stay at the Crowne Plaza, after reading some good reviews on here. We are also IHG Gold Members, upon check-in we were greeted by friendly staff. We had booked a suite and we weren't disappointed, it had a separate lounge area, with desk, sofa... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear sa1gon What a very lovely and comprehensive review. It is really helpful for us to receive detailed feedback as it allows us to see what we are doing right and what we are doing wrong. You comments about the staff are most kind, and I will be sure to pass these onto the relevant managers. It was great to... More 

Bolton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My partner and I stayed here for his 40th birthday. On arrival he was wished a happy birthday. Then when we went to our room we had a complementary bottle of red wine and birthday well wishes :-) Room was a good size, bed lovely and comfortable, with all light switches, plugs, air conditioning within arms reach of the bed.... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear TrishGeorgeHirst Thank you for choosing to stay with us for a 40th Birthday Celebration it was great to read you had a wonderful time. Thank you for your comments about the room, location and quiet night's sleep. I will look into the breakfast issue for you to look at areas we can improve on here. We look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely one night stay for my birthday with my husband to see Franki Valli in concert at the Manchester Arena. Hotel was in an ideal location a short walk into the town centre and also to the Arena. The staff were very welcoming and friendly the rooms were clean and provided all the amenities dressing gowns, slippers etc that make... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Jackie W Thank you for leaving such a kind review of your recent stay. It was nice to read you made use of our central location and close proximity to the concert Arena. Thank you also for the very kind comments about the welcoming friendly staff. We are always happy when guests leaves wanting to return and recommend to... More 

Lancashire
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It really was 'the little things that made the difference'. From walking in to the water cooler in reception, bottles of water in the room, dressing gowns, slippers, quality shower gel, shampoo & conditioner, shoe shine, ironing board, hairdryer..... And the bed was amazingly comfortable! Very good value quality hotel, will return.

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear shanners100 What a lovely review to read - thank you. I am pleased you enjoyed all the little touches during your stay and you found the beds to be extremely comfortable, we do get a lot of guests commenting on how well they slept in the beds. We look forward to welcoming you back very soon. Kind Regards Bob... More 

Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 1 night after seeing Fleetwood Mac at the Manchester Arena which is only a short walk away a nice lobby area with friendly helpful staff we had room 407 which was quite close to the lift not much of a view from the window but you don't come to Manchester for the scenery. We had a quick meal... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Volpetervo Thank you for leaving an excellent review following your recent stay with us. Your comments were a pleasure to read and I am glad you had a great time at the concert. We hope to welcome you back very soon Kind Regards Bob Fairweather General Manager More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very friendly welcome when I arrived. The reception staff were very helpful. The bedroom was nice, clean and big with all the amenities needed. We were attending a conference the next day which I had booked and received a complimentary bottle of wine in the room which was a nice touch. We had dinner in the restaurant which was very... More 

Was this review helpful? Yes 1
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Jenny B Thank you for taking the time out of your busy day to leave such a detailed and positive review. We appreciate all our guests feedback as it helps us to maintain our consistency. It was great to read you found all areas of your stay pleasing including the conference rooms and facilities. We look forward to welcoming... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 nights, and I don't got any complains. Good beds, free wifi, great breakfast, central location and nice restaurant on the hotel. This was a good hotel, and I'm coming back to this one.

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Syver H Thank you for leaving such a positive 5* review. It was great to read you found the beds, free wi fi and breakfast all to a good standard. Thank you for your kind comment about the restaurant and also our central location. We will be waiting to welcome you with a smile next time you return. Kind... More 

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