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Crowne Plaza Manchester City Centre

4.0 of 5 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
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Certificate of Excellence 2014
Crowne Plaza Manchester City Centre
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Crowne Plaza Manchester City Centre
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1,480 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Llandrindod wells united kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our stay was combined with a live show at the 02 Arena. 3 course meal in the restaurant was excellent and so tasty. The room had large beds which are very comfortable. Got all the tea making facilities. Bathroom very clean. Staff are always professional and nothing is too much trouble. We have stayed here four times and it is... More 

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Janet Thank you kindly for your feedback and for choosing our property on 4 previous occasions. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. I hope to welcome you back for a 5th time! Warm Regards Bob Fairweather General Manager More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is probably the cleanest hotel I have ever stayed in from the rooms right down to the bar. Breakfast was great and all the staff are very friendly and helpful. I would definitely stay again and recommend .

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Joan Thank you very much for your recommendation. I am pleased to read that you enjoyed your stay and that you found the hotel spotlessly clean! I will ensure you kind comments are shared with everyone here in the hotel Warm Regards Bob Fairweather General Manager More 

Ontario
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were tired after the overnight flight across the Atlantic so we ready for a quick check in and a comfortable room. This hotel delivered. The hotel is generally well pointed and our room was very comfortable. It is central to just about everything, we didn't have much time and had a list of tourist things we wanted to do,... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff where excellent really friendly and knowledgeable yet not over bearing. The room was very large, lovely big comfortable bed, all nice and clean. Cant wait to stay there again ! Hôtel absolument superbe....

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Mark Thank you for your feedback and for choosing our property. Our efforts are always to ensure our guests are satisfied and our hotel is well maintained, clean and comfortable while you are with us. It is great to know you liked the breakfast and the service delivered by our staff. Looking forward to welcoming you back. Kind Regards... More 

Llangollen, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed in the city centre over the christmas fayre. U had been looking forward to relaxing after a full day off shopping. The room was stunning and clean. Veiw not so great of the hotel holiday inn next to us but never mind. The room was cold through the night. Breakfast in the morning was a let down the food... More 

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to provide feedback following your recent visit to Crowne Plaza Manchester City Centre. I was sorry to hear that on this occasion you were disappointed with some aspects of our stay due to the service in the bar and the breakfast was not to your liking. It is our aim to continue to improve... More 

Senior Contributor
37 reviews 37 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for one night following a very busy weekend in Manchester at three wine men wine tasting event. We had a club room on the 8th floor (I think) the room was fabulous lovely complimentary products in the bathroom. Fluffy gowns and nice slippers. The view was simply fabulous. And the nespresso coffees in the club lounge followed by very... More 

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear kelsbelles, Thank you very much for completing a review on your recent stay at the hotel, I am delighted that you were able to enjoy the facilities our exclusive club lounge has to offer as well as the views and in-rooms extras. Please be assured that your kind comments will be shared with the team and I hope to... More 

Hillsborough, United Kingdom
Top Contributor
193 reviews 193 reviews
56 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago

Having struggled to get a hotel at a sensible price near the office I was directed by the ICH booking staff towards the Crowne Plaza. Never stayed in this one before, but now that I have, I will again. The hotel is just off centre at Shude Hill, but near the tram stop, which is about 2-3 minutes walk away.... More 

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear W5WPH, My sincere thanks for taking the time to write such a detailed review of your stay at the Crowne Plaza Manchester City Centre. Needless to say, I was delighted to read your comments about the staff, the room, and the food, and I look forward to sharing this great feedback with all of the team. We really value... More 

Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After a busy week in Manchester delivering training and after checking out from the Midland Hotel due to the service and the room that smelt musty have to say the staff here are much better and more inviting how ever did get woken up by a group of drunk guys returning back from a night out knocking on door's have... More 

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CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Dave, Thank you for taking the time to leave your comments on Tripadvisor.com following your recent stay with us, we really appreciate all the feedback we receive from our guests. It is great to hear on the whole you enjoyed our hotel and it is your preference over others in Manchester. Please accept my apologies for several other guests... More 

stoke on trent
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Having tickets to see Little Shop of Horrors at the Royal Exchange we decided to stay overnight and sample the Greman market. Unsure of where to stay we googled city centre hotels and the Crown plaza was close enough and well with in our budget. It turned out to be an inspired choice. The staff were very friendly and approachable,... More 

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to post your comments onto the tripadvisor website following your recent stay at the Crowne Plaza Manchester. I am pleased to read that you found all aspects of your stay enjoyable and to be of a very high standard. I am also very happy that you will be recommending us as your choice hotel... More 

Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking for a nice hotel for a one night stay and came across the Crowne Plaza. Even though it was a special offer I still found it expensive (£89), however I decided to treat myself as I was attending a concert in Manchester. The hotel was easy to find and within walking distance from the coach station. I... More 

Was this review helpful? Yes
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear 9deedee I would like to thank you for choosing to stay with us on this occasion, I am sorry to hear that you thought £89 was over priced as I do appreciate that you have alternative preferences within the city. When there is a concert or big football match happening, as there was on your night, the prices across... More 

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Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
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TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Agoda, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Manchester City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza
Hotel Style:
#7 Family Hotel in Manchester
#8 Romantic Hotel in Manchester
#9 Luxury Hotel in Manchester
#14 Business Hotel in Manchester

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