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Noel Arms Hotel

High Street, Chipping Campden GL55 6AT, England
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Noel Arms Hotel
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Noel Arms Hotel
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681 reviews from our community

Traveler rating
    270
    287
    79
    31
    14
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73
409
12
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my husband have just returned from a lovely 2 night stay in this lovely hotel in chipping campden . We had a really enjoyable stay , it was our wedding anniversary and 3 different staff wished us a happy anniversary and we were also given a glass of champagne with our evening meal which was a lovely touch... More 

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Blenheim, New Zealand
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Chipping Campden is a wonderful village and the hotel was in a great location. Our room was clean and very quiet with character, but fairly small and dark (which I guess is typical in any old town). The breakfast and dinner at the hotel was great and we would certainly stay here again.

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Chipping Campden, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Just called in with my daughter for a drink before going home. Stood at the coffee counter waiting for service which was covered with washing up waiting to be done..... when someone appeared ordered 2 strawberry milkshakes. It appeared in a take out cardboard coffee cup with a plastic lid on it!!! So we sat there drinking this new idea... More 

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Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This is a nice looking hotel and staff are friendly, however I wouldn't recommend room no. 1. It is above the bar, so very noisy from downstairs and facing the street, so very noisy from outside. You can hear every car or even person walking by. The hotel and my room look quite tired - nothing like the rooms advertised... More 

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Aylesbury, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We popped in here for drinks on the Saturday night before going for dinner at another hotel in the village. I stood at the bar for a significant period (7 mins) while four staff came and went putting together drink orders for people eating in the restaurant. No one acknowledge I was waiting, no one spoke to me, very poor... More 

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Norwich, England
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night in April on a business trip and was the third time I have stayed at the Noel Arms. Yes, it is a little faded but personally I find that part of it's charm and so typical of the Cotswolds. The staff that I dealt with were all pleasant and helpful. There was a good choice of... More 

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London, England, United Kingdom
Contributor
17 reviews 17 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed Friday to Sunday - a lovely old building with quirky twisty corridors, creaky floorboards and sloping walls. Despite the age of the place, the room was very comfortable and the bathroom facilities were modern. The breakfast was tasty and served hot and fresh, with friendly staff making sure we had all we needed. We ate here on the... More 

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Stratford-upon-Avon, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I originally intended to stay at the Cotswold House Hotel, however the response I received from their reception was the rudest and most disagreeable I have ever encountered. I instead booked the Noel Arms and the response from their reception was the complete opposite friendly helpful and informative, very strange as both hotels are part of the same group. The... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2015

We purchased 3 nights recently through an Amazon Deal which gave us half price, but to be honest even that seemed too expensive. Breakfast was very good, but let down by some members of staff who didn't take time to acknowledge us. Rooms were rather dated, and very poor wifi throughout the complex. Evening meal was good, but rather expensive,... More 

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Ricardo O, Manager at Noel Arms Hotel, responded to this review

Hi Paul H, Thank you for your review. We do realise the needs to improve rooms and public areas and it's an ongoing process. Wi-Fi at this point is only available in public areas where the signal is fairly good regarding the structure of the property. In terms of service we are training and increasing the standards in order to... More 

Kidderminster, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2015

Lovely looking Hotel from the outside. Decor fading a bit. Absolutely beautiful food but let down by poor service- too few staff around: eyes looking away all the time. Offered to reserve us a specific table in the restaurant for our second evening meal, when we arrived they had put us in the bar! Waited 20mins for the bill at... More 

Was this review helpful? Yes 3
Ricardo O, Manager at Noel Arms Hotel, responded to this review

Hi Colin B, Thank you for your review, Let me apologize in name of my staff, it was a situation of miscommunication regarding your reservation for the second night. Once again I apologize and would like to have you back again with us, where this time you will have the experience that you should have in the first place. Hope... More 

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