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All 19 Doncaster hotels

Holiday Inn Express Doncaster

3.0 of 5 Hotel   |   First Point Business Park | Bullrush Grove, Balby, Doncaster DN4 8SJ, England
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77%
Ranked #9 of 19 Hotels in Doncaster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
PeterWilliams Bristol, United Kingdom
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212 reviews from our community

Traveler rating
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    82
    42
    7
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bristol, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again recently as we enjoyed our last stay so we thought we would visit again (for the races) All the usual expectations from the Express By Holiday Inn branding but what made it for us was the welcome from the staff (including the manager). Faultless check-in as I'm Gold priority member so only had to sign the form... More

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Peter, Thank you kindly for your great review! It's great to hear that you found our staff friendly, even our managers. Please do recommend our hotel to all your friends and we hope to see you again soon! More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My partner and I stayed in this Holiday Inn Express recently, we found the staff to be friendly and welcoming upon arrival. The rooms were functional and comfortable, and nice and clean so no complaints there. We found breakfast was plentiful, a good choice and well cooked. Would return to this hotel without question.

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Poppy, Thank you so much for a great review, it's great to hear that you found our staff friendly and the breakfast good. We hope to see you again soon then next time you visit Doncaster More

Newcastle, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I booked over night at this hotel to attend a race meeting at doncaster. Good hotel very clean and tidy. Nice pub next door which serves nice meals. The hotel breakfast was ok sausage beans and scrambled egg. Would stay here again.

Was this review helpful? Yes 1
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Thank you so much for your great review! I glad you and your son had a lovely time at the races and please do return for your next race day. More

Taunton, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very handy to get to from the motorway system, plenty of parking and a choice of food outlets in the evening, including a reasonable pub restaurant opposite. This sums up my visit. The hotel was up to the standard I have come to expect from the brand, clean, well laid out and the controlled chaos that we the customers cause... More

Was this review helpful? Yes 1
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Chris, Many thanks for your review. In regards to your bed feedback, we have taken yours and other guests feedback on board and have since then received 30 new beds and the rest will follow, so please do bare in mind how much we appreciate our guests feedback and that we do everything possible to make our experience even... More

Novate Milanese, Italy
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

nice hotel, clean and well kept. Good quality price ratio, nice personnel, very friendly and helpful. A bit isolated if you do not have a car, but by car it is easy to reach the hotel from the motorway and the city centre from the hotel

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Many thanks for your positive feedback, we are based within a newly regenerated area of Doncaster only a short distance from the city centre, we do have information at the reception desk for anyone who does not have a car, to inform them of the bus routes. Many thanks and I hope to see you again soon More

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel and excellent staff, made our stay very enjoyable. Location is excellent. Wifi access in all parts of hotel is great. It was race day when we visited and the hotel was extremely busy and the staff where always there to help. We will definitely visit again.

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Mr Whitworth, Thank you kindly for your great review and we hope to see you again soon! More

Berkeley, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 12, 2014

Stayed here because have used holiday inn before, this was disappointing right from check in. We were ignored even though we could see a young man in the back office. We waited and then asked him to help us. He groaned and grumbled but started the check in process, he didn't know what he was doing and told us in... More

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Thank you for your feedback on our hotel, especially on the staff members you encountered. This excuse given not to assist you is unacceptable and even if this member of staff was not trained in this area, their response should have been more helpful. This is an area that we will definitely look into and aim to improve.... More

Worcester, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 5, 2014

A couple of miles from the centre of Doncaster. Very nice bedrooms and comfortable bed. Good wifi all over the hotel. Evening meal menu limited and expensive but don't worry there is a great pub across the car park that is brilliant. This hotel does the job with good bedrooms and within easy reach to the town centre and a... More

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Thank you for your review, it's great to hear that you fond our staff welcoming! With regards to the meals we offer, we are currently offering a additional specials menu to our dining offering and at a cheaper rate than our standard menu so it please do take a look the next time you stay with us! More

Leeds, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed here overnight with our two young Grandchildren. The place was spotlessly clean and the 'sofa bed' ready made up for the kids. The staff were very friendly & helpful. On reflection should have asked for a bath/shower as I did struggle to keep the bathroom dry with the said 4 year old in the shower! The breakfast was OK... More

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear guest, Many thanks for your great review! I will ensure that we speak to our breakfast supervisor to ensure that we are filling up the filter coffee machine on a more regular basis More

Derby, United Kingdom
2 reviews
4 of 5 stars Reviewed July 31, 2014

New and clean. Very attentive staff. Was recognised as a IHG Gold Elite member. Good size rooms. Breakfast the usual Express breakfast and good for the price you pay. I stupidly forgot to take toothpaste and was given complimentary small toothpaste and toothbrush. i was very impressed as I once forgot my toothbrush at another brand hotel and had to... More

Was this review helpful? Yes
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Many thanks for your great review, its great to hear that you appreciate the Gold elite member recognition! All Express hotels as standard should offer you the complimentary toothpaste as part of our 'Forget Something Promise', we find it a great convenience for our guests! Thanks again for a great review and we hope to see you again... More

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Additional Information about Holiday Inn Express Doncaster

Address: First Point Business Park | Bullrush Grove, Balby, Doncaster DN4 8SJ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Doncaster 3*
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Also Known As:
Holiday Inn Express Doncaster Hotel Doncaster
Holiday Inn Doncaster

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