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Holiday Inn Express Doncaster

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First Point Business Park | Bullrush Grove, Balby, Doncaster DN4 8SJ, England
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Holiday Inn Express Doncaster
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Holiday Inn Express Doncaster
Holiday Inn Express Doncaster
Holiday Inn Express Doncaster
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250 reviews from our community

Traveler rating
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    50
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woking, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Cheap and conveniently located, reasonable sized rooms with full size double beds (where requested). Comfortable rooms but lacking in some features. Basic facilities available in reception but lack of food choices and small bar area. If you need a cheap night's stay - this place is actually great. Slight noise from the dual carriage way (if you're facing that side)... More 

Was this review helpful? Yes
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Thank you for your useful feedback on our hotel. It's lovely to hear your positive comments on the hotel staff and comfortable rooms and you are right, we really are great value for money! I am not sure which night you stayed but I can assure you that during the week we offer a great range dinner options,... More 

Bolton
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here on a busy Saturday due to racing at Doncaster. The staff were very friendly and informative and check in was swift. The room was fine, the same as a Travel Lodge but more expensive. The breakfast was not so thrilling. Choice of cereals was good, fruit selection very limited. The cooked breakfast was not very good. The scrambled... More 

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Deli, Thank you for such lovely feedback on our staff, it's great to hear that they are appreciated by our guests. I am sorry that you were expecting a full English cooked breakfast, I am afraid that within our inclusive breakfast there was never an option for a full English breakfast so please do let me know where you... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight on a work trip. Greeted by very friendly staff. We arrived earlier than expected and was able to check in early. Nice clean room and bathroom, the breakfast was not great but overall a nice hotel.

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Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Thank you for you feedback on our friendly staff and flexibility of check in time, we always try to help our guests as much as possible. I am sorry that our inclusive breakfast was not the highlight of your stay, be sure to contact the hotel to offer us further information as to why the breakfast was not to your... More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived and was greeted by a VERY friendly male check in staff. Our status was wrong on the system, it had us as regular but I am gold status. The guy quickly re-entered my details and this was corrected and the free drinks voucher issued. The room was nice, roomy and air conditioned. Bathroom was decent size with nice... More 

Was this review helpful? Yes
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Thank you for your kind comments on the hotel and friendly staff. I am sorry that you felt that one of the staff was not very happy on this day, I cannot comment on her personal issues however I do know that any home issues should not affect what great customer service we provide! It's great to hear... More 

newcastle
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

good hotel ...stayed when going to doncaster races ..about 10 mins by car..typical holiday inn standard good wi fi ..good breakfast ...plenty parking..handy for lakeside shopping centre ..would use again if the price was right ,,,

Was this review helpful? Yes 1
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Judith, Thank you for your kind comments on the hotel breakfast, WIFI and accessibility! We hope that the next time you return to Doncaster for the races, that you will use us again More 

Lincolnshire, United Kingdom
Top Contributor
153 reviews 153 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed here when we came for the racing and found the hotel to be very nice and clean, we ate at the pub across the way (wood field farm - see my review) and had a thoroughly good meal! in close proximity to the outlet & a short taxi ride to town or the race course!

Was this review helpful? Yes 1
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Nikki Thank you for taking the time to review our hotel, we hope you had a great time at the Races and hope welcome you back again soon. More 

Trowbridge, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Staff are fantastic, rooms are basic, so is the breakfast, but you get what you pay for. Stay clear of the smoking rooms if you are a non smoker, the smell is dreadful, if you spent more than a night in there all you clothes would start to smell. I opened the window to let some fresh air in only... More 

Was this review helpful? Yes 2
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Thank you for taking the time to review the hotel, I was pleased to read you thought the staff were fantastic! We have a limited amount of smoking rooms in the hotel which will be turned to non-smoking during our refurbishment in August this year. I sincerely hope that if you come to Doncaster after this time you will give... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

My partner & I have stayed here several times , always good. Clean rooms near centre convenient for all . Has good restaurant and bar. Opposite brewers fayre type place, short drive 2 city. Staff pleasant. Reasonable . Some SMOKING rooms which is nice change . Would recommend

Was this review helpful? Yes
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Amanda Thank you for your great review! We look forward to welcoming you back in the near future. More 

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2015

Quite a standard holiday inn but keep coming back here because of the staff, exceptional and so attentive!! I stay in normal holiday inns and this 'budget' version a lot but hands down this hotel feels like a home from home due to its exceptional staff so I will be returning time and again, for the smoking rooms and especially... More 

Was this review helpful? Yes 1
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, Thank you for such a lovely review, it's such a privilege for you to say that we are better than the Holiday Inn Doncaster, which is a full service property! We appreciate your custom and your kind words and will see you on your next visit More 

Sutton Coldfield, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2015

I've stayed here twice in the last few weeks, arriving at different times of day, both times I was checked in by the same person, who was not at all welcoming. She didn't say hello, or even smile but was rather unfriendly. I made allowances the first time but when the same thing happened again I was rather surprised and... More 

Was this review helpful? Yes
Gemma T, Manager at Holiday Inn Express Doncaster, responded to this review

Dear Guest, I am sorry to hear that you were not greeted with a smile during your stay with. Our hotel does have a great team which are very helpful and friendly so this does shock me that you received such a cold welcome. We will en devour to look further into this issue and hope to resolve any costumer... More 

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