First impressions of the reception and staircases suggest this hotel is past its sell-by date, but don't be put off.The staff are cheerful and helpful, always greeting you when you pass. The room (no. 50) was a very pleasant surprise. It is obviously fairly recently renovated. Everything is of a high quality - furniture, bed, carpet, bathroom. the colour scheme... More

Stayed for two nights on a business trip. The hotel location is ideal on the edge of the town centre. Parking is a nightmare in the small hotel carpark. The staff were very helpfull and curteous throughout. There was three of us staying so had a good look at my colleagues rooms too. All were 20 years out of date... More

Having been recommended this venue for our rather unusual musical event we booked the Regent Lounge(s) for a whole day plus several hotel rooms of various types were taken up by some of our party. The manager, Stuart, was extremely helpful at all times before and during the event. The lounges were ideal for us and extra effort was made... More

regent is on the edge of the city centre, although next to a busy road our room (12) didn't suffer intrusive road noise. About a 10 - 15 minute walk from the station so near enough to the centre for nightlife but far enough away to get a quiet night. Room was a reasonable size with nice view over the... More

The Regent has several good deals which contribute to it providing very good value. We were upstairs in the annexe and although floorboards were very creaky the room was comfortable and the bathroom spacious. Bed linen could have been somewhat crisper and fresher though. Breakfast was well presented and tasty, all the staff were pleasant and although parking was a... More

I've been staying at the Regent for over five years and have, on the whole, really enjoyed it. sadly the standards are starting to slip and the current financial climate seems to be having a negative impact. this is most notable in terms of the bar/eating experience. there is a restaurant and a bar which serves bar meals. there had... More

I stayed at this hotel on 28/9/11 and as someone who works in leisure industry i beleive in first impressions count, this hotel certainly lived upto this and i will be staying there again, the staff were constantly smiling and welcoming. I arrived early to make sure the booking was done as was made online only to be told that... More

Stayed here on the night of the st Leger, excellent place and food was spot on. The owner and Manager were always about and the staff were great. The room was massive as was the bathroom. Such a busy day and night and not one problem. Well done all the staff and keep up the good work, we will be... More

At least 50% of the staff lacked any customer focus and couldn't even smile, very surly. Food was poor and over-cooked, steak was medium asked for rare and scrambled eggs were burnt. The reception area and bar were unkempt and dirty - lager bottles left over from the night before. The Lounge & Regent Bar were non-existent. On the plus... More