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Ramada Encore Doncaster

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First Avenue, Doncaster DN9 3GP, England
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Ramada Encore Doncaster
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Ranked #14 of 19 Hotels in Doncaster
A recent review
3 of 5 stars reviewed 6 days ago
Graham H Clitheroe, United Kingdom
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251 reviews from our community

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    64
    17
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clitheroe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great for the airport and friendly staff, however pillows really uncomfortable that made for very poor sleep. Food poor quality, on the forth night decided to eat out. Cleanliness of crockery and cutlery very poor

Was this review helpful? Yes
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear Graham H, Thank you for reviewing your recent stay with us. I thank your for your kind words regarding the location to the airport and the staff being friendly. I do hope we can wlecome you to the hotel again in the near future More 

Durham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed one night before air travel next day. On arrival at airport site the hotel is not well signposted to find. The hotel itself seems spacious and the staff were very friendly. The room is basic but has the necessary for a nights stay. We ate in the hotels restaurant and found the food to be very fresh and appetising.... More 

Was this review helpful? Yes
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear Jo S, Many Thanks for taking the time to review your recent stay with us. I sincerely apologise you did not find your stay 100% satisfactory and really hope we can welcome to you to the hotel again later in the year. I do however thank you for your comments regarding the food being appetising and fresh and the... More 

High Wycombe, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Room 219. Greeted by a smell emanating from the bathroom. Shower drain was blocked and hairdryer only put out cold air. Futhermore, toilet seat was wonky! Generally the room, especially the bathroom, does not bear looking at too closely as it is in serious need of refurbishment. The staff, when available, were pleasant enough, it was just difficult finding them... More 

Was this review helpful? Yes 1
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear Tony P. Many Thanks for taking the time to review your recent stay. I sincerely apologise for the issues you have highlighted with regards to your room and can assure you we are rectifying them. I am happy you enjoyed your dinner and thank you for your comments regarding the parking and location to Doncaster aiport. More 

Corwen, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stopped in room 223 and found the walls to be extremely thin with very little sound proof. Could hear everything going on in the next room. Ate in the lounge and ordered fish and chips. The fish was grey looking with very little taste and the batter inside was very soggy. Apart from that, everything was good.

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ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear Rhonda G, Many Thanks for taking the time to place your recent review. I apologise your stay was not 100% satisfactorty. Please be re-assured if you had notified a member of the team that you were not happy with your fish the chef would have been more then happy to replace it for you. I do hope we can... More 

Sheffield, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very well located if you're flying from Doncaster Sheffield Airport - you can see the terminal from the hotel. The staff were very friendly and helpful, the room was basic, but modern and functional. The only thing that was amiss was any form of heating, not so bad with three of us in the room but no... More 

Was this review helpful? Yes 1
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear kdhurst380, Many Thanks for taking the time to review your stay with us. I am glad you enjoyed your visit and found the hotel to be modern and functional. I would also like to thank you for your comments regarding the staff being very friendly and helpful and the food being good and of generous portions. We look forward... More 

Barnsley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent only one night , due to having an early flight , found the Staff extremely helpful , the hotel in my opinion is built for purpose ,it was good value , only downside , it did not do an early continental breakfast from say 04.00 .

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ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear 9monroe68, Many thanks for taking the time to review your recent stay with us. I am glad you enjoyed your stay and thank you for your comments regarding the staff being extremely helpful and the hotel being good value. I hope to welcome you to the hotel again soon More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We visited as part of the Vulcan Valentine Day event. The Valentine dinner and breakfast were both excellent, and the staff had obviously gone to a lot of trouble to ensure that we had a good time. The receptionist was very helpful in finding batteries for the TV remote. BUT despite the room thermostat being set on 29 the room... More 

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ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear Cleopatra80, Many Thanks for taking the time to review your recent stay with us, I thank you for your comments regarding the food being excellent and the staff being helpful. I apologise you found the rooms to be cold, please be reassured we will take these comments on board. I do hope we can welcome you again to the... More 

Yeovil, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Stayed two nights with friends. Staff couldn't have been more helpful. Advised us of a nearby pub to eat in as we didn't want to eat in hotel. Gave us taxi details. Were able to tell us way to Doncaster Football Club. Room was lovely for price we paid. Chilly to start with but I bumped the heating up and... More 

Was this review helpful? Yes
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear Ruth T, Thank you for taking to the time to review your recent stay. I am happy you enjoyed your stay with us and glad you found the team to be helpful and the rooms to be lovely. I hope your team won and we can welcome you to the hotel again in the near future More 

Surrey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 16, 2015

A modern convenience hotel, obviously built with airport travellers as the principal target guest; Doubt many people spend more than one night. Rooms are basic ('Travelodge' standard), but it is not easy to control the temperature, (we had the thermo set on 29degs just to get some warmth!). Beds also not very comfortable, and the duvet was fairly thin; my... More 

Was this review helpful? Yes
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear PeterandCaroleS, Thank you for taking the time to write your recent review. I would like to thank you for your comments regarding the hotel being, convenient and modern. I have also passed on your kind comments to the Food and Beverage team regarding the food being, good and the service being, efficient. I look forward to welcoming you to... More 

Lincolnshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 13, 2015

I stayed here on business for one night. It's a very basic hotel and fairly clean but the rooms are freezing and the bed sheets/pillow cases make you itch!! The walls of the rooms are very thin and during my stay there were many people chatting in the corridors! At one point I couldn't even hear the TV!!!!!!!!! I tried... More 

Was this review helpful? Yes 1
ClareTids, General Manager at Ramada Encore Doncaster, responded to this review

Dear SunshineGlow, Many thanks for taking the time to review your recent stay with us. I would like to apologise for your stay not being completely satisfactory. I would also like to assure you we will take all your comments on board and hope you will stay with us again in he future. More 

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