We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Dudley hotels

Station Hotel

2.0 of 5 Hotel   |   Castle Hill, Dudley DY1 4RA, England
Hotel amenities
Save Saved
You added Station Hotel to your Saves list
Station Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
46%
Ranked #5 of 6 hotels in Dudley
A recent review
4 of 5 stars reviewed 2 weeks ago
andi32 Dudley, United Kingdom
  • Reviews (89)
  • Photos (40)
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
Write a Review

89 people have reviewed this hotel

Traveler rating
    19
    21
    20
    12
    17
See reviews for
11
33
3
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Manchester
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Easily pleased me but was shocking. Ripped me off as event on so charged me £75 ! £15 would have been fair. Boiling hot, on noisy road so window open not an option. Very dated. Never had breakfast. Went early as had shocking kip.

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you firstly for your review. It is important to stress that guest feedback is majorly important in this business and we take things seriously. If I'm being totally honest, we do not charge £75 for a room, so I suspect that may not be correct for one nights stay, unless you booked a large family room for... More

Dudley, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I pass the Station Hotel maybe 3 times a week, but cant remember the last time I went in for a meal. It could be that as its so close to home I dont think to go in. Any way, as we were going to Evesham today we thought we would try the breakfast. The Station is one of the... More

Was this review helpful? Yes 1
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you for your review. I am delighted your breakfast was delightful. We have only recently started with our unlimited buffet breakfast for £3.95 per person. This makes us the most competitive in the area. We are proud to offer, not just the usual bacon, sausage, eggs, beans, mushrooms, black pudding and fried bread. We also offer an... More

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights whilst at a conference, choosing it simply because with an advance deal via a price comparison website it was less than half the price of the designated conference hotels and just as close to the venue. To be honest, if you are looking for a glamourous hotel experience or oodles of fancy toiletries, the... More

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you kindly for taking time to review and rate our hotel. I am delighted that you've enjoyed your stay over all. We pride ourselves on putting our customer's needs first, paying extra care and attention to those little things like soap, and shower gels in the bedrooms. We are proud to offer value for money hospitality to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Comfortable room, loads of amenities, good food and friendly staff! Would definitely recommend! Very good rates for what you get. Nice bar open in the evenings. Exactly what I needed for a quick stop over in dudley.

Was this review helpful? Yes 1
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you kindly for taking the time to rate and review our hotel. We are delighted you enjoyed your stay and we are looking forward to welcoming you back in the future. Thank you again for the review. More

Birmingham
1 review
1 of 5 stars Reviewed May 25, 2014 via mobile

On arrival the receptionist had no idea we had booked through booking.com! after a few minutes of her not knowing what to do I suggested maybe she called booking.com although she called another member of staff who instructed her to book us in, meanwhile a few other guests also wanted to check in, she stated they didn't think they had... More

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you firstly for taking the time to air your frustration via this medium of Trip Advisor. We must apologise for the mix up when you checked in. Obviously anyone reading this review would be able to tell that the receptionist that checked you in was clearly training in her new role. I am not justifying this error,... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 12, 2014

I stayed for one night with 13 other girls for the haunted experience, bedrooms are dated but that's what I loved about the hotel, we stayed in room 217 and the bed was very comfortable and room very clean. The next morning we all paid 7 pound each for breakfast as we up for breakfast everything was cold and not... More

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Firstly, thank you for taking the time to provide your feedback though Trip Advisor. As a small business we are grateful. Without such feedback we cannot know where we are going wrong. I am mortified that you had a terrible experience with our breakfast. Your feedback has been passed onto our chef who was on duty. You have... More

Stoke-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2014

The Station Hotel, Dudley is well placed for the zoo, castle and town amenities. Our room was very spacious and overlooked the zoo and the castle. Only down side was the noise in the morning from outside.

Was this review helpful? Yes 1
Stationhotel, Manager at Station Hotel, responded to this review

Thank you for taking the time to review your experience at our hotel. We are delighted that your stay met your expectations. We are very proud of our location; right in the heart of the local attractions, such as Dudley Zoo, Black Country Living Museum and the fabulous Merry Hill Shopping Centre. Our handy location and friendly service makes us... More

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed February 27, 2014

We attended the Station Hotel for refreshments after my fathers funeral on 25/02/14 and I cannot fault the service provided by Jason and the staff at the hotel. The afternoon was everything we could have asked for, Jason was kind and considerate to our needs at all times and readily fitted in with our last minute queries and changes. I... More

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Thank you for your recent heartfelt review. We only hope that we made a very difficult day a little easier. It was a pleasure to serve you, and your family. Hopefully we will see you again at the Station Hotel for an happier occasion. I know that the Station is full of some wonderful and fond memories of your Dad.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2014 via mobile

Average and dated hotel , (to be fair this is reflected in the cost ) Breakfast staff refused to serve breakfast cause they had made an error and not put my name down , showed them my receipt proving it and they still wouldn't have it ! Had to abort breakfast as I had been waiting 15 mins and finally... More

Was this review helpful? Yes 1
Stationhotel, Front Office Manager at Station Hotel, responded to this review

Thank you for taking the time to review your experience at the Station Hotel. I have taken the liberty to look into your complaint. I am terribly sorry that you felt let down over breakfast. I can only say that this was simply a human error which resulted in your room being missed off our breakfast list. Please accept our... More

2 reviews
3 of 5 stars Reviewed January 12, 2014

The hotel is famous for its haunted rooms. We stayed here for 1 night to save on the taxi fares home. The rooms were old fashioned and decorated like something from the 70s. Quiet pricey for what you get.

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Thank you for your review. I am sorry that we fell short of your expectations. We are not a modern hotel. We pride ourselves on preserving the nostalgia that's relevant to our heritage. We have many original features that simply do not exist in modern hotels. Many of our guests enjoy our traditional values and ambiance. Hopefully one day you... More

Owners: What's your side of the story?
If you own or manage Station Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Station Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Station Hotel

Address: Castle Hill, Dudley DY1 4RA, England
Location: United Kingdom > England > West Midlands > Dudley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Station Hotel 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Tingo, Agoda, HotelsClick, BookingOdigeoWL, HostelWorld and Venere so you can book your Station Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Station Hotel Dudley, United Kingdom

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Bathroom (9)
Viewed
Room/suite (8)
Viewed
Dining (11)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)

Amenities

Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Opposite Dudley Castle, in the heart of the Midlands, the hotel is just 5 minutes' drive from junction 2 of the M5 motorway and offers good-value rooms, free parking and a bar and restaurant.With a warm, friendly atmosphere and a convenient location, the Station Hotel is a good base from which to explore the historic Black Country. The Black Country Living Museum is 0.6 miles (1 km) away.3 miles (5 km) away, the Westfield Merry Hill shopping centre has some of the best shopping facilities in Europe.Originally built in the 1800s, the hotel was modernised and extended in 1936. All en suite room feature plasma TVs with Freeview, telephones and free tea and coffee making facilities.Friendly and relaxed, the restaurant offers great-value food and drink in traditional surroundings with daily homemade specials.The Lounge Bar leads to a conservatory is where you can enjoy the selection of fine beers, wines and spirits available. ... more   less 
Number of rooms
38

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer