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Station Hotel

2.0 of 5 Castle Hill, Dudley DY1 4RA, England
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Station Hotel
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Station Hotel
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98 reviews from our community

Traveler rating
    21
    23
    24
    13
    17
See reviews for
14
35
5
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wolverhampton, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is a saying you cant please everyone.. and judging by this forum what cant speak cant lie, all to often people are quick enough to pick out the faults and bad points of a venue without much thought .... so to all of you who have picked the station apart, our visit was nothing short of excellent . from... More

Was this review helpful? Yes 3
Stationhotel, Manager at Station Hotel, responded to this review

I've never been called "professional, but sarcastic" before - I love a good compliment, I have been called worse in my time. I was delighted that you recognised me when you checked in. It's always good to meet my fans ;-) I am delighted that you thoroughly enjoyed your stay with us. I'm very proud of our hotel, and even... More

Kingswinford, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed here for two weeks due to our house had sold and the new occupiers needed to move in. Our new home was not ready for two weeks. I have to say the staff were great so friendly and helpful (thanks Donna the cleaner) who waited for us to go out in the mornings to clean our room. One... More

Was this review helpful? Yes 2
Stationhotel, Manager at Station Hotel, responded to this review

Dear Lynn, Lee and Jack, It was a pleasure to meet you. Thank you for choosing us to stay whilst you was waiting to complete your house sale. On behalf of myself and all our staff, we wish you all the best and much happiness in your new home. Please send our very special regards to Jack! Good luck for... More

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

Good service when checking in/out - very professional and friendly. Very dated hotel, but clean and comfortable. Hot water was a good pressure for showers and the bed comfortable. Rooms a bit warm, and can be a bit noisy with the windows open. Great location for the motorway, Dudley Zoo, Black Country Museum etc

Was this review helpful? Yes 2
Stationhotel, Manager at Station Hotel, responded to this review

Dear Gareth H, Many thanks for your recent review on Trip Advisor. We are delighted you enjoyed your stay with us, and found our staff professional and friendly. We wish you well for your onward journey, and hopefully we will have the pleasure to welcoming you again in the future. Best regards, Jason Lewis-Young Deputy Manager More

Lincoln, United Kingdom
Top Contributor
86 reviews 86 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 9, 2014

This place is so wrong yet it was one of the best nights stay I have had at a hotel. Very basic, clean, tidy and cheap. So much could be so better yet it is this charm and the wonderful staff that make your stay. Especially loved the very old lift, not everyone will but worth having a go on... More

Was this review helpful? Yes 2
Basingstoke, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

Pros 1) clean rooms and comfy beds 2) good location for Dudley Castle and Black Country Museum 3) beautiful architecture of building 4) Friendly staff Cons 1) breakfast is not included as standard 2) rooms too hot, and no mattress protectors on beds 3) showers in both rooms not powerful at all 4) only lift in hotel is VERY small,... More

Was this review helpful? Yes 1
Walsall, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 25, 2014

Recently visited the Station Hotel for a function there, didn't stay overnight as i live local, staff friendly enough, bar prices were a bit on the high side. The layout of the hotel is a bit of a maze to find your way around at first and is showing its age now both inside in places and outside. Decent sized... More

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you for your lovely review from the function you attended last week. Our Function room is extremely popular for weddings, birthday parties, christenings and other family events. The hotel is very large on the ground floor, however all the rooms are sign posted for our guests' convenience. We look forward to welcoming you again to the hotel... More

Cumbria UK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 11, 2014

Stayed there for what should have been 2 nights but after first night had to check out couldn't possibly have spent another night there. On a positive note the hotel has lots of character and original features and the staff were all ok!! Room 104, single room very hot and with bus stop directly below window and drunkards congregating there... More

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Firstly thank you for your feedback regarding your stay with us. It is disappointing that we wasn't able to meet your expectations. Admittedly, the hotel is located on a main road, that we can do very little about. Our location is a blessing to some and a curse for others. It is handy for local attractions and amenities,... More

Ireneslass
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 29, 2014

We didn't stay in the Station Hotel but in the Premier Inn just along the road. We saw the advert for the £3.95 eat all you can breakfasts so decided to give it a go as the Premier deal was £8.75 for the same thing. We were more then happy with what we got at the Station Inn - cereals,... More

Was this review helpful? Yes 2
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Many thanks for the excellent review you gave for our all you can eat breakfast for £3.95. This is something we are particularly proud of at the Station Hotel. Bacon, sausage, eggs, fried bread, mushrooms, tomatoes, black pudding, white and brown toast, 4 different cereals, fresh fruit, and yoghurts. In addition we also offer tea, coffee, hot chocolate,... More

Worcester, United Kingdom
Top Contributor
238 reviews 238 reviews
24 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed July 19, 2014 via mobile

Stayed here for two nights when I was doing some research at Dudley Archives. My single room was quite small but had every thing I needed. The furniture was showing its age and the shower cabinet was very dated but it was comfy enough the staff were very friendly and efficient.

Was this review helpful? Yes
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are delighted that you found everything in your room that you needed. Our staff do pride themselves on going the extra mile for our customers. We wish you a pleasant onward journey and best wishes from all of us here. Best regards Jason Lewis-Young Deputy Manager 01384... More

Manchester
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 3, 2014

Easily pleased me but was shocking. Ripped me off as event on so charged me £75 ! £15 would have been fair. Boiling hot, on noisy road so window open not an option. Very dated. Never had breakfast. Went early as had shocking kip.

Was this review helpful? Yes 2
Stationhotel, Manager at Station Hotel, responded to this review

Dear Guest, Thank you firstly for your review. It is important to stress that guest feedback is majorly important in this business and we take things seriously. If I'm being totally honest, we do not charge £75 for a room, so I suspect that may not be correct for one nights stay, unless you booked a large family room for... More

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Additional Information about Station Hotel

Address: Castle Hill, Dudley DY1 4RA, England
Location: United Kingdom > England > West Midlands > Dudley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Station Hotel 2*
Number of rooms: 38
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Also Known As:
Station Hotel Dudley, United Kingdom

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