Stayed at the copthorne merry hill for a weekend spa break. Hotel was lovely and we pre-booked and had time arranged for Nails and Massage. However on having our nails done the Manager doing the session was interrrupted 7 times due to other clients complaining about treatments they had booked but had not been scheduled in. She then squeezed them... more

We would like to say how much we enjoyed our stay at the Copthorne, Dudley. The staff were most helpfull when we enquired about local amenities. Both dinner and breakfast were first class and our bedroom was very comfortable. We shall return and take advantage of the gym and pool facilities. They both looked great. more

Stayed on Business with three others and really enjoyed the relaxed professional atmosphere. Found the rooms to be of a very good standard from comfort to cleanliness. We dined in the restaurant and had an excellent evening meal and a lovely breakfast. I even managed to make it to the Liesure Club, and would like to thank the staff for... more

In the morning i woke to start itching and my self and my partner discover we had red bite,s all over us and then on closer inspection of the room it was dusty dirty not hoovered well rubbish under bed no mattress topper just one thin sheet,bed bug egg,s in seams of mattress curtains had never been washed food on... more

No complaints about this hotel, quite enjoyed my stay here. Cost about £12 in a taxi from Sandwell & Dudley strain station. My room was very nice, clean and had everything I needed. If I had to complain about one thing, it was that it was above where the smokers outside tended to congregate, so I did have the smell... more

We stayed over night at the Copthorne, and found our deluxe room and bathroom very clean tidy and spacious and our bed was very comfortable. The only minus are that the walls are a bit thin and you can hear your neighbours, but that didn't stop us having a good night's sleep. The canal view that we had was really... more

Our previous trip here had not been a success but we had to come down to see family and having also had a bad stay at the nearby HIEx decided to give the Copthorne another go. We had an overnight stay here on a Friday night. When we arrived it was chaos but this was not the fault of the... more

Nice hotel, very clean. Very good sized room. Staff werevery polite and helpful. We were overlooking the river. There were a number of bars alongside the river. We went to look for somewhere to eat in the evening, after being out all day to west midlands safari park. The pubs down by the river were very busy and seemed to... more

After reading some reviews, I wasn't looking forward to this place one bit. But, let me give some facts about my recent stay.. Firstly, the good... 1) Rooms are big, seriously big 2) The room I had felt modern with all fixtures and fittings in place and carpet seemed as if it had been laid very recently. It was also... more