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The Quality Hotel Dudley

Birmingham Road, Dudley DY1 4RN, England
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The Quality Hotel Dudley
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The Quality Hotel Dudley
The Quality Hotel Dudley
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271 Reviews from our TripAdvisor Community

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Traveler rating
    70
    49
    51
    40
    61
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37
68
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82
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (68)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (49)
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A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

So many things wrong with this place. The reception staff were not friendly. There was a wedding reception at the time of our visit and we were told dinner would be served at 19:00, not 18:00 as they normally do. Reception staff failed to mention this before we went to the reastaurant. The chef however said he would cook us... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Affordable Price, Excellent service, Function hall is Compact and yet still practical. Staff were amazing! Bedroom was average but c'mon you get what you pay for! My only major fault was the food for our wedding banquet, we ordered a Caribbean buffet but it was anything but as it was horrid & sub-standard! Nonetheless everything else was great!

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Berkshire, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Booked this hotel for 2 nights but only stayed the 1.....just about!!! Felt awkward, room felt un safe, old windows, old door locks!! Smell in the room as if people smoke in the rooms smell. Head boards dusty, dressing tables not clean, sticky! Rooms very old, carpets worn out! Bathroom was gross! Little bugs crawling around on the floor! Will... More 

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Wincanton, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived at hotel checking ok.we did ask about breakfast but nothing was said to us and when booking asked for a quite room so noisey though the night got into bed to watch telly and saw a flea on the sheet the room not good bed full of springs need new mattress need new duvets as our was lumpy awful... More 

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Gravesend, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Staff are friendly and breakfast was ok. The restaurant was empty but nice dinner at a reasonable price. I can't grumble too much... It was fine. Just a very strange place!! The rooms were dated and the walls were dusty but it has a weird charm. I think it would be less strange if they decided what they want to... More 

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Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

The rooms were very clean and an ok size however the room we were given was nothing like the pictures that advertised the hotel. We thought we would be getting a better quality room, therefore it was a bit disappointing.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Spent a lovely day, visted the local zoo. Turn up to check in only to find out that our rooms were no where near each other. We booked two for my fiancé to share with his son and myself to share with our baby. Being deaf oh was going to have the baby monitor in his room as I wouldn't... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A lovely clean hotel with friendly staff. I have stayed here twice with friends and family. My elderly parents were given rooms on the ground floor as requested. Breakfast was quite hearty and of good quality. Parking available. Would stay here again.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 28, 2015

What a lovely warm welcome we got at the quality hotel!! Vicki the receptionist was very welcoming and extremely friendly. The room was very clean and the bed very comfy. I would really recommend this hotel..... they should change their name to excellent quality hotel.

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SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. We are very happy to hear that you had a great stay with us and have given us the maximum score; thank you very much! We do understand how important it is to ensure that you are looked after from the moment you enter our... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 23, 2015 via mobile

Very basic hotel. Arrived tired at 22:15 to a grumpy receptionist. Room was clean although the bathroom smelt of dirty cloths! Poor quality breakfast with another disinterested member of staff on duty. Would not stay here again.

Was this review helpful? Yes 1
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking time to leave us a review on TripAdvisor. We welcome all reviews from guests, whether they be positive or offering constructive criticism. Your opening statement is indeed correct; we are a basic hotel and do not claim to be anything other than that. We are a good solid 3 star hotel where we understand... More 

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