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The Quality Hotel Dudley

Birmingham Road, Dudley DY1 4RN, England
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Best prices for: 1 room 1 guest
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The Quality Hotel Dudley
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The Quality Hotel Dudley
The Quality Hotel Dudley
The Quality Hotel Dudley
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254 reviews from our community

Traveler rating
    68
    45
    48
    36
    57
See reviews for
35
63
17
78
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (68)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (49)
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great stay at the hotel. We arrived and was checked in by Julie . We were delighted with the service we got and a very warm welcome by Julie. We were shown around the hotel and the rooms. Enjoyed our stay! Thank you all!!

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you very much for taking the time to leave us a review on TripAdvisor. I'm really pleased to hear that you had such a great stay. All of our staff do their best to go above and beyond the guest's expectations and it's clear that Julie was one such person to do this. We do appreciate you... More 

Dudley, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel because it was local to us and our guests. In the run up to the wedding, I couldn't fault Vicky and her staff, nothing was too much trouble and she never showed any irritation when I rang to query things which was nearly every day in the last two weeks!! The day of the wedding went... More 

Was this review helpful? Yes 1
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us this fantastic review on TripAdvisor. Congratulations again from all of us at the hotel on your new marriage; we hope that you will be very happy together :-) We understand that weddings can be a very stressful time, especially for the organisers, so I'm glad that you found Vickie... More 

Colmar, France
1 review
4 of 5 stars Reviewed 3 weeks ago

I would definitely recommend this hotel to someone that has to stay in Dudley area. We stayed for almost a week. The staff is friendly, always here to help. There is nothing to say about the room except that it was well furnished. The only small problem is that the road in front of our room is one of the... More 

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm very pleased to hear that you had a great stay and clearly enjoyed the service you received from everyone at the hotel. We do try to ensure that they are always friendly and approachable. Obviously our location does mean that some of our rooms... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Old furnishing but very comfy stay. Good pillows ...not those flat thin ones. Staff were friendly too. Bathroom working well with reliable warm water tap. But! Wished the walls are a bit thicker though cause I can hear people, not next door but on the corridor talking as they passed by.

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm glad that you had a comfortable stay with us and that your found our staff friendly in their approach. With regards to hearing other guests in the corridor, unfortunately not all guests are as courteous/respectful as they could be to their fellow guests and... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Me and my wife had our wedding reception here and have nothing but good things to say. hotel Clean, food was amazing! dj was great! bar staff and receptionist are miserble. but would recommend highly!

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm so glad that you decided to include our hotel as part of your magical day and that your experience was a pleasurable one. I will be sure to pass on your compliments to our chef regarding the food as they do work exceptionally hard... More 

Market Harborough, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 22, 2015

Stayed here overnight as on training for a couple of days. The reception staff were ultra friendly. Room was clean and functional. Little on the noises side for me as facing the main road. Slight issue with the shower being low and having to bend and wash hair. If, like me you don't like washing with soap, remember to pack... More 

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. It's excellent to hear that you found our reception staff ultra friendly; we know how much this can impact on your guest experience and I'm pleased that this complimented your stay. The nature of the postion of our hotel means that inevitably some of our... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2015

I last stayed in a quality inn in 2007 and when visiting Dudley today I was hoping to see that the standards had improved, they haven't. This hotel is the worst place I have had the misfortune to stay in within my whole life. Trust me I stay in hotels at lest 3 times a months and know what good... More 

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1 review
1 of 5 stars Reviewed April 12, 2015 via mobile

We have just come home from staying at this hotel after having a weekend in birmingham for my husbands birthday never again the staff are rude grumpy and dont even smile so un welcoming then we get told we will have to order drinks to are room because there was a wedding on and they eill be useing the bar... More 

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed April 3, 2015

Fantastic service and an excellent roast dinner, thank you. I loved the free primrose -special touch. We drove up from London to meet family, I am surprised how much we enjoyed meeting here! I would definitely come again.

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you very much for taking the time to leave us a review on TripAdvisor, we really do appreciate it. Thats excellent to hear that you enjoyed the food you experienced and of course the service you received. I will be sure to pass on your compliments to our restaurant staff. You are always welcome back at the... More 

Manchester
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 1, 2015 via mobile

Stayed for one night with a colleague, have stayed before. Reasonable price for a reasonable commercial type hotel. Staff very friendly and the service was good. The food in the evening offered a good selection and was good for a evening meal when working away from home. Breakfast was also very acceptable. Would we stay again, yes no problem.

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you very much for taking the time to leave us a review on TripAdvisor. I'm glad that you always find our staff to very friendly and helpful. We place a focus on the customer service which we provide to our guests and I'm pleased that it is being recognised. It's also great to hear that you are... More 

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Prices are for 1 room, 2 adults
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