We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Quality Hotel Dudley

Birmingham Road, Dudley DY1 4RN, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Quality Hotel Dudley
Professional photos View all
Browse nearby
The Quality Hotel Dudley
The Quality Hotel Dudley
The Quality Hotel Dudley
Add Photo

264 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    70
    49
    48
    40
    57
See reviews for
36
66
18
81
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (68)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (49)
All months
Sheffield, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

A lovely clean hotel with friendly staff. I have stayed here twice with friends and family. My elderly parents were given rooms on the ground floor as requested. Breakfast was quite hearty and of good quality. Parking available. Would stay here again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

What a lovely warm welcome we got at the quality hotel!! Vicki the receptionist was very welcoming and extremely friendly. The room was very clean and the bed very comfy. I would really recommend this hotel..... they should change their name to excellent quality hotel.

Was this review helpful? Yes
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Very basic hotel. Arrived tired at 22:15 to a grumpy receptionist. Room was clean although the bathroom smelt of dirty cloths! Poor quality breakfast with another disinterested member of staff on duty. Would not stay here again.

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

i was a guest at the wedding mentioned by the photographer i found the staff to be both helpful and friendly especially jackie they were very helpful on the reception desk we stayed overnight and found the room neat and tidy as for the above mentioned i found him arrogant ignorant and abrupt if you are thinking of booking a... More 

Was this review helpful? Yes
UK
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

The lovely couple I photographed for had a church wedding nearby. The Suite for the wedding was seperate from the hotel which was good and the wedding breakfast room room was excellent with a bar. The bar staff were excellent. The room had a very small dance floor. If getting married here the castle is only a short distance away... More 

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Wedding Photographer (I can't call you guest as you were not a guest with us and did not purchase any services from us) Thank you for your review. But yes we still have a number of issues with it. First of all, you describe your client as a 'lovely couple' If you thought that they were so lovely then... More 

Warminster, England, United Kingdom
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I feel bad writing this review, but against the competition, this was not up to scratch. Overall the hotel decor is outdated and dare I say grubby - not nice, and the price did not match the level expected. However, housekeeping was good, with towels and attention to detail excellent, and the staff friendly, breakfast and dinner good - just... More 

Was this review helpful? Yes
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Plenty of free parking. No smile or welcome on check in. No info given on breakfast times/location or info about the hotel. Room was pleasant with all i needed. Dinner was poor quality, lacked taste and the service was slow - not check back on my dinner. The breakfast room was freezing!!!! Dirty crockery, poor selection, warm orange juice. For... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A lovely and very homely hotel. Me and my boyfriend really enjoyed our time stayed here. Staff where very welcoming upon arrival. Well recommend place to stay. Was clean and comfortable. Had a little problem with parking at first as front car park was full but staff had no problems fixing this as they opened the back car park for... More 

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us such a lovely review on TripAdvisor. I'm really pleased to hear your comments. Our staff always do their level best to welcome all our guests in a friendly and helpful manner. We want you to feel like our hotel is a home from home for you, and I'm glad... More 

hull
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel far exceeded our expectations. We wanted somewhere close to the glass festival in Stourbridge which would take our two dogs as well as ourselves. In the event this hotel was a good place to stay - and the food was outstanding. The first night we ate in as a matter of convenience. The second night we ate in... More 

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm really pleased to hear that we as a hotel exceeded your expectations. It is obvious to me from reading the comments which you kindly left us, that you enjoyed your stay with us and found that everything was to your satisfaction, if not better.... More 

Letchworth, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I loved the stay at the hotel very comfortable great facilities & rooms . Close to places i had to go. From a warm welcome on arrival to when i left it made my stay worth it. Thanks to the staff who had time to chat 1 to 1 on any question asked at any time and have a little... More 

Was this review helpful? Yes
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor and for the warm and glowing praise that your review clearly gives out. We are thrilled to hear that you loved our hotel and found it to be very comfortable. We work hard to ensure that you, our guest, are given the best possible experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
Bathroom (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay