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Penny Street Bridge

Certificate of Excellence
Penny Street, Lancaster LA1 1XT, England
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349 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
    (349)
  • Mar-May only
    (101)
  • Jun-Aug only
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    (75)
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    (73)
All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely room, very clean and comfortable. Bathroom was well equipped and very clean. Only downside was that walls were quite thin and when the family next door got up at 7am it woke us up to. However that didn't detract from a lovely stay and visit to Lancaster.

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Cambridge, United Kingdom
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night at the Penny Street Bridge in June, and had a pleasant stay overall. The staff in the hotel and the restaurant were all helpful and friendly. I would echo some of the other comments that the decor in places could do with refreshing, but this was mainly in the hallways - I didn't see any... More 

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Nottingham, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at the Penny Street Bridge on 30th May for 2 nights the approach to the room showed the stairs needed hoovering and laundry every where. When we were shown our room No 1 there was thick dust on the side cabinets and it just felt dirty we went down to reception and the young man went with my... More 

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Leamington Spa, United Kingdom
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on a Saturday night. Location is right in the centre of Lancaster, but the sound insulation is so good that we slept really well. Rooms are quite cosy, but enough space for 2 for a weekend. Food in the bar is generously sized and tasty. Breakfast buffet was limited, but the freshly cooked hot food was very... More 

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Sheffield, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I had Sunday lunch here a few weeks ago and it was delicious. We were originally going to go somewhere cheaper but the other place was too busy so we came to Penny Street Bridge instead. It was definitely worth paying a bit extra as the quality of the food was great. I would definitely eat here... More 

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Chonburi, Thailand
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed at the Penny Street Bridge on a Saturday night. After checking in we climbed the stairs to the second floor to find laundry all over the corridor and staff sat on the floor reading magazines, not a great welcome to start off with, our room was not very clean and was in need of some money spending on... More 

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Joe R, General Manager at Penny Street Bridge, responded to this review

Hi David, Thanks for the feedback, I'm sorry your stay wasn't up to your, or indeed our, expectations. Regarding the laundry I would guess you requested an early check-in as the laundry would only be present on the landings until housekeeping had finished? If you could email me the date of our stay on manager@pennystreetbrdige.co.uk I would be very interested... More 

Walsall, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 29, 2015

Yes, I agree that there are areas of the hotel that could do with redecoration but we had a lovely room and a discount because we were travelling on the steam train. I am awarding 4 stars because the staff were so friendly and helpful, even topping up our parking meter for us while we were on the train (we... More 

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cheshire
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 27, 2015

Visiting Lancaster with a friend and wanted a central location. Noticed the Hotel was featured in Alistair Sawday review so had high expectations. Beautiful building, fabulous bar and restaurant decor. Rooms were functional if a little tired, some bathroom fittings were broken. The stairs were shabby and again tired and in need of a freshen up. Had a prawn hanging... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015 via mobile

Penny Street is but a stones throw from pretty much everywhere. Room was great - bed very comfortable and the raindrop shower was amazing. Staff were very friendly & helpful. Food - yummy! Would stay there again.

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Folkestone, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

Spent a week at the Penny Street while in Lancaster for a class. The hotel has an excellent location adjacent to the shopping district and convenient to the canal system. The staff was excellent and very friendly. the restaurant is very good and reasonably priced. A main and drink will run around £15. I had the burger and it was... More 

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