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Premier Inn Lancaster

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Lancaster Business Park | Caton Road, Lancaster LA1 3PE, England
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Premier Inn Lancaster
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Premier Inn Lancaster
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446 reviews from our community

Traveler rating
    209
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    55
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lanark
Top Contributor
64 reviews 64 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On the positive side, this premier inn is seconds from the m6, and the service is great. Sadly though, this premier inn is in need of a bit of a makeover to achieve the Lenny Henry promise. Definitely not a Hypnos bed! But it was cheap and you get what you pay for.....

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Senior Contributor
31 reviews 31 reviews
29 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A chatty and welcoming receptionist made sure our Saturday night stop over started well. A surprisingly spacious room was another big plus. Weekend teatimes are obviously the weeks biggest diner numbers at the adjacent Brewers Fayre so I did not get too uptight about the slow bar service. Range and quality of food were both good as was the value... More 

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Hampshire, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just one night spent here. The Brewers Fayre next door was fine, decent choice of evening meals and a good breakfast the following morning. The bedroom was very average and in dire need of a really good clean. Everything we touched felt sticky and the washbasin waste outlet was disgusting. Wouldn't even risk the shower! Bed/pillows were comfortable. Wifi absolutely... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 2nd May,the staff on first arriving we're fabulous,friendly,and smiling,hallways and stairs are very clean,few creeks on first floor hallway right outside our room,room was very clean,no scuff marks or fluff anywhere,sound proofing for the main road outside was perfect,bathroom was spotless,we called down for extra sheet,the young lady brought some up within 5 mins,very polite,only drawback was come... More 

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Berkhamsted, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Does what it says on the tin, basic hotel facilities, however it was useful having parking which it tricky to get in the town centre. Staff were very friendly and helpful. The breakfast in the restaurant next door had all the food you could wish for. Ideal for families like us with a teenage son who could eat for England.

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Isle of Man, United Kingdom
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always get a friendly welcome at this clean and comfortable Premier Inn, even when arriving after midnight. Perfect overnight stop off when travelling to or from the Isle of Man via Heysham. Easy to find, just off the M6 J34 at Lancaster. I forgot to request a quiet room on this occasion so we were on the road side... More 

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Portsmouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night to break up a long journey from Hampshire to Cumbria. The hotel was very clean and comfortable and staff couldn't be more helpful or friendly. The Brewers Fayre restaurant had a good range of meals and was very relaxed and welcoming. Breakfast was well laid out and plentiful. All in all, another really positive experience and... More 

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England
Top Contributor
62 reviews 62 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night in a family room, which was very clean and comfortable. There is a Brewers fayre pub next door which was very family friendly with a childrens soft play section inside. The hotel is situated only a couple of miles from Lancaster city centre and 5 miles from Morecambe.

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Poulton Le Fylde, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2015

despite only staying two nights while on a break to visit Morecambe, We found Premier Inn Lancaster as usual very good value for money, Room was quiet,clean as we have found with all of the Premier's we have stayed in

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2 reviews
2 of 5 stars Reviewed April 15, 2015

i have stayed at many premier inns and normally very good value. as part of my job I have to send emails ect. which most people know requires very little internet speed. I couldn't send any emails or access the internet. VERY POOR. I couldn't complain if I was trying to watch a film or something but not being able... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Lancaster, responded to this review

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Thank you for your feedback regarding Wi-Fi, please be assured your comments will be passed to our Marketing department. Once again thank... More 

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