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All 7 Lancaster hotels

Royal Kings Arms Hotel

3.0 of 5 Hotel   |   75 Market Street, Lancaster LA1 1HP, England
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Royal Kings Arms Hotel
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Ranked #5 of 7 Hotels in Lancaster
A recent review
3 of 5 stars reviewed 5 days ago
alcaldeb Blackpool
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47 reviews from our community

Traveler rating
    3
    17
    13
    8
    6
See reviews for
9
20
7
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Room was noisy and music from nearby pub audible because of lack of double glazing. Dated and tired have been listed comments but that description is overly kind . Web site photos show curtains in dining room , but there were not any today....The smell of cigarette smoke pervades and the lift was not a pleasant prospect .Its quirkiness is... More

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for leaving your feedback following your recent stay. I would like to apologise for the disappointment you felt during your stay with us. I was on duty all weekend and would very much have liked the opportunity to talk through these points with you. As a city centre property we do suffer from the noises associated with being... More

Haifa, Israel
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Pros: The hotel is located 5 minutes from train station and city center, in front of the castle. So the location is perfect. The staff is very friendly and helpful Cons: The hotel needs a serious renovation The breakfast (10 GBP per person) doesn't worth a penny. The bed is extremely soft, so you can't really sleep on it.

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for your feedback. I am deeply sorry to hear that he charm of our hotel did not shine through for you but I am very glad to hear that the staff were professional and helpful at all times throughout your stay. More

Blackpool
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Centrally located,clean and good breakfast. Needs some TLC.quirky old lift. stayed a few times. The traffic is always gridlocked in town. Plenty of shops and a nice park on the hill .The lune aqueduct is a must to see.

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Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Many thanks for leaving a review following your latest visit to our property. I am delighted to hear that you are a returning guest and that you enjoy your time with us. I will be sure to share your comments with the team and I am positive they will join me in welcoming you back again the next time you... More

East Kilbride, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a midweek break. It was great value and the breakfast was hot and tasty. The hotel itself is dated inside although clean. The staff were friendly and helpful. The rooms could do with an update and double glazing fitted. The hotel is very central for the town centre and an easy walk to the water. There were... More

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for your feedback and suggestions. We are delighted as a team to hear that you enjoyed your time with us. Like yourself we believe the owners of the property have seen the potential of the building and we would love to welcome you back in the future where you can see the changes that have been made. More

Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here due to work. The hotel is located perfectly between the town and the train station and walkable from both. On arrival the staff were friendly and helpful but my initial room (a single) was so small the pillow from the bed rested on the window sill and you couldn't actually turn around with the door open...! Cruddy... More

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for taking the time to leave feedback following your stay with us. I am sorry to hear that you were left feeling a little disappointed. All comments received from guests are fed back tot he team and I will be discussing your comments at length to ensure the quality at breakfast is improved upon. I am pleased to... More

Suva, Fiji
Top Contributor
54 reviews 54 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight because we came into Lancaster at 10.30pm from the train station. As one of us grew up in Lancaster we knew we could just walk over the hill from the train station to the hotel and directly to the hotel on one road (it's on the junction of Station Road and Market Street, duh!). Check in was... More

Was this review helpful? Yes 2
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for leaving your feedback following your recent stay. I am pleased to hear that our breakfast filled you up for the day and that you love our dining room as much as we do. It is great for the staff to hear that that age of the property still holds appeal for some people and we are delighted... More

Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stopped here as a last minute thing , the location is fantastic and has it's own parking which is a bonus so close to town The hotel reception and areas are nicely decorTed and staff are fantastic The room was tired but can't complain for the price ! At such a cheap price in centre of town you can't moan... More

Was this review helpful? Yes 1
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for posting your comments. I am very happy to hear that despite the age of the property you would stay again. I am sure all of the team will be pleased with the feedback as they do work very hard to ensure the Hotel remains a great place to stay. More

Monterey, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed one night when visiting the Uni. The staff were very friendly and helpful. The room was clean and comfortable for a very reasonable price. Great central location and good breakfast. Stayed one night when visiting the Uni. The staff were very friendly and helpful. The room was clean and comfortable for a very reasonable price. Great central location and... More

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for taking the time to post a review following your recent stay. I am sure all the team here at the Hotel will be thrilled by your positive feedback. They all work incredibly hard to ensure all guests can enjoy their time with us and receive a great level of service. More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location - close to Lancaster train station, castle and easy access to M6. There are a few restaurants around. The rooms are very comfortable, but the furniture etc is worn out. And the lift is probably 50+ years old !

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for noting your comments following your recent stay. I am delighted to hear that you found our location in the centre of the city to be a bonus and that despite the age of the rooms you found our Hotel comfortable. More

Suva
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only stayed one night but were made very welcome by friendly staff at reception, even though we checked in quite late at night. The budget rooms are small (It's an old hotel) but adequate with a good bathroom. Inclusive cooked breakfast was very traditional - if you don't like black pudding, opt for bacon and eggs! Overall good value... More

Was this review helpful? Yes
Beverley S, Manager at Royal Kings Arms Hotel, responded to this review

Thank you for taking the time to post your comments. I am glad to hear that despite the age of the property you still found the hotel to be value for money. More

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Additional Information about Royal Kings Arms Hotel

Address: 75 Market Street, Lancaster LA1 1HP, England
Location: United Kingdom > England > Lancashire > Lancaster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Kings Arms Hotel 3*
Number of rooms: 55
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Also Known As:
Best Western Lancaster

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