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All 7 Lancaster hotels

Holiday Inn Lancaster

3.0 of 5 Hotel   |   Caton Road, Lancaster LA1 3RA, England
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63%
Ranked #4 of 7 hotels in Lancaster
A recent review
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521 people have reviewed this hotel

Traveler rating
    102
    214
    121
    45
    39
See reviews for
157
166
26
100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is immediately off the M6 which is great for a stop off. There is plenty of free parking and reception was fast and convenient. The room was clean and well equipped with air con which helped a goods night sleep. Breakfast was very busy as this is a big hotel but food was good quality.

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night with my husband on trip to Lakes. Convenient for the motorway. Furniture in room had seen better days,however the beds were comfortable. Toiletries in bathroom had already been opened and partially used, main toilet roll almost empty, no milk for tea or coffee and Holiday Inn guidebook had middle missing, when we gave this back to hotel... More

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed @ The Hotel with my two children on Saturday the 19th of July for one night and I would like to stay that I was very impressed. The hotel check reception staff were really nice and they gave us a large family room with a fridge and two double beds. We used the swimming pool, then went to... More

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Angelsey
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights with 3 of our Grandkids. We had an excellent family room on the 3rd floor overlooking the play area. A nice clean light spacious room for the five of us, could have squeezed another in really. A good pool area for the kids though the costume drying machine did eat my wifes but fair play the staff... More

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear robahardman Thank you for sharing your review and I am delighted you have had another good stay at our hotel. I hope it won't be too long before we're welcoming you back again. Sincerely Francis Hindle General Manager More

Wrexham
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hotel for 3 nights as we where on our way to the Yorkshire Dales. Perfectly placed to visit Lancaster and Kendal. We were given a very nice executive room on the 3rd floor spotlessly clean with two lovely large beds, the bathroom was very modern. Buffet style Breakfast which was very nice, quick service and pleasant... More

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Charl50Jon Thank you for taking the time to post a review and I am delighted you enjoyed your stay. Thank you also for recommending the hotel to others - that means a lot to me and the team. Sincerely Francis Hindle General Manager More

Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on a busy Friday morning after having been on the road for three hours after a very early start. We wanted tea and biscuits. Despite the place being quite busy, we were warmly welcomed by the receptionist. We were served swiftly and efficiently by two young gentlemen at the bar, who were cheerful and attentive. We have... More

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Sweetcharity19 I am delighted you had a pleasant stop at our hotel. Thank you for highlighting the friendly, efficient service you received from our staff, particularly the receptionist and the barmen - I shall make sure they are made aware of your comments. Sincerely Francis Hindle General Manager More

perth (the original Scottish one!)
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent two nights here, as a very handy central point between the Lakes (for good weather) and Manchester (for shopping in bad weather - and we used both scenarios). I am a regular HI user and Rewards Club member, and after an unfortunate booking mix up (with Central Reservations, not the Hotel) the lovely lady on reception, Levi, was charming... More

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear faircityrover I am sorry that we didn't quite meet all your expectations on this visit. However, your thoughtful remarks are very helpful in allowing us to continually make improvements to deliver the most excellent experience. So thank you for taking the time to feed back - I will make sure that your review is shared with the rest of... More

Leicester, United Kingdom
Top Contributor
102 reviews 102 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here again on a second visit to friends up north, our first stay had been fantatsic and it seemed a perfect place to stop, we had room service dinner and it was great, absolutley no complaints, the pool was great and we would deffinaley stay again!

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear youdontknowmeright I am delighted you have enjoyed your second stay with us as much as you did the first. Thank you for taking the time to share your feedback; it is very much appreciated. Sincerely Francis Hindle General Manager More

Boston, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A late decision to go & watch stage 1 on the Tour De France, lead to us stay in Lancaster. Never the most beautiful hotel nor is it in the best location, on the far side of Lancaster near Junction 34 of the M6. It is however functional & the staff are excellent, Clean neat rooms , the breakfast is... More

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Alfred63 Thank you for sharing your review of our hotel and I am pleased you appreciated the service you received from the team. It was fantastic to see the Tour de France cycle through nearby Hawes and the Yorkshire Dales and I'm sure you enjoyed it as much as I did! Sincerely Francis Hindle General Manager More

Virginia Beach, Virginia
Top Contributor
123 reviews 123 reviews
63 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at the Holiday Inn with reservation in hand and a promise of a room upgrade by the reservationist. Initially we were sent to a ground-floor room. Upon protest, and providing documentation for the upgrade, we were moved to a very nice executive room on the third floor. The room was spotlessly clean, the bathroom very modern, and we... More

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AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Lynn1950 Thank you for posting a review and I am sorry to hear you had an uncomfortable night's sleep when you stayed at our hotel. We do offer a choice of pillows, from soft to firm as well as feather pillows. Should you choose to stay with us again, please speak to Reception or your Housekeeper who will be... More

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Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Phone Number:
Location: United Kingdom > England > Lancashire > Lancaster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Lancaster 3*
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Lancaster enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offer s a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 
Number of rooms
156

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