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Lancaster House Hotel


Green Lane | Ellel, Lancaster LA1 4GJ, England
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Best fare found from Detroit to Manchester: CAD693

Reviews you can trust: Business

64% Recommend
3.5 of 5 stars 17 reviews
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By trip type
Business (17)
[ Date ] [ Rating ]
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4 of 5 stars
Uglybecks   7 contributions
London
Nov 15, 2009 | Trip type: Business, Solo travel

I came to this hotel for one night on business. Disappointingly I could not get into the restaurant, and had to eat in a very crowded bar, but the staff in the bar were truly excellent, making sure that there was a place for me to eat and making sure that in spite of it being very busy, that the... more

Management response from
TimBell, General Manager

Thank you so much for the wonderful review! I was delighted to learn that you enjoyed your recent stay on business in Lancaster. Your comments will, of course, be passed on to all the team here at Lancaster House who always welcome the feedback we receive. I'm sorry that you unfortunately stayed on one of the rare nights that our...

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3 of 5 stars
jjtiferlily   18 contributions
Manchester, england
Oct 8, 2009 | Trip type: Business, Couples

I stayed here because i am undertaking a course at the University which is kind of on the same huge complex so i will be returning several times. The hotel has some good and not so good features. Right the good: The spa which has a great indoor pool, an indoor jacuzzi and outdoor hot tub, a steam and a... more

Management response from
TimBell, General Manager

Thank you so much for your review I was please to learn that overall, you enjoyed your recent stay with us. As with all the feedback we receive, your comments will, of course, be shared with everyone here at Lancaster House. If I may, I would just like to respond to the point you raised in your review about your...

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5 of 5 stars
coral333   1 contribution
United States
Sep 19, 2009 | Trip type: Business, Solo travel

I stayed in Lancaster House Hotel for five nights attending a conference in the University. It's the best hotels I have ever stayed both overseas and in North America. The setting is idyllic, the food excellent, the staff most helpful and professional. It's everything you would need away from home. I couldn't have made a better choice. Just one thing... more

Management response from
TimBell, General Manager

Thank you so much for the wonderful review! I was delighted to learn that you enjoyed your recent stay with us whilst you were attending a conference. There are obviously many fine hotels in North America and Eurpoe so I take your compliment with the highest regard. Thank you very much indeed. Your comments will, of course, be passed on...

luxury
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5 of 5 stars
liverbird269   1 contribution
rainhill
Aug 3, 2009 | Trip type: Business

stayed with a small group that I was entertaining. excellent staff, great food and nice little bar. thanks to all the staff. see the foodworks. more

Management response from
TimBell, General Manager

Thank you so much for the fantastic review I was delighted to learn that you enjoyed your recent stay with us. Your comments will, of course, be passed on to all the team here at Lancaster House who always welcome the feedback we receive. Thank you once again and please don't hesitate to contact me if you are ever planning...

good place
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3 of 5 stars
FranBoyle   10 contributions
Lanarkshire
Jul 27, 2009 | Trip type: Business

On a business trip in the area, we stopped for two nights at the hotel. Our room on the ground floor was really nice, as you would expect from a 4* hotel. The bathroom, on the other hand, was fairly standard, and oldish -- could have done with some TLC. The bar served good food at more than reasonable prices.... more

Management response from
TimBell, General Manager

Thank you so much for your positive review I was delighted to learn that overall, you enjoyed your recent stay with us. As with all the feedback we receive, your comments will, of course, be passed on to all the team here at Lancaster House. I would just like to respond to a couple of points you raised in your...

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1 of 5 stars
MCHLondon   15 contributions
London UK
Jul 7, 2009 | Trip type: Business, Solo travel
0/2 found this review helpful

Having read the various reviews and responses I can only say that 'only stay if you have to' sums it up for me. I should have known what it would be like when it took me three days to make a reservation! My initial attempt through the hotel's own website was not acknowledged. I rang the reservation centre (reception not... more

Management response from
TimBell, General Manager

Thank you for taking the time to review Lancaster House. I would firstly like to apologise that we did not meet your expectations. I will of course try and investigate the first matter to ascertain how your reservation did not go smoothly. We have over 2800 guests stay with us every month, over 60% book online and this is the...

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3 of 5 stars
Paul&Kirby   15 contributions
Derby, United Kingdom
Apr 21, 2009 | Trip type: Business, Solo travel
0/2 found this review helpful

Stayed for 3 night while on business, Room was ok over looked the fire escape and the back door to the bar. had a connecting door so was noisy from the next room public areas very nice bar very good drinks expensive. Bar food is good but again over priced plus if you are trying to eat healthy for get... more

Management response from
TimBell, General Manager

Thank you for your feedback after you 3 night stay with us. Your constructive comments will be passed on to all the team here at Lancaster House. With regards to the points you raised about the bar menu, we will always endeavor to cater for all our guests individual requirements and the team will gladly welcome the opportunity to create...

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4 of 5 stars
ahmurray   14 contributions
shoreham-by-sea
Mar 9, 2009 | Trip type: Business, Solo travel

Stayed at this hotel last week just for one night, really impressed by the service and friendliness of staff. Facilities (pool and gym) also good, and food in the restaurant was excellent. Room was nothing special but reasonably spacious and comfortable. Free Internet is a bonus and a problem with the cable in my room was sorted promptly. more

Management response from
TimBell, General Manager

Thank you so much for your positive review and I'm delighted that you enjoyed your overnight stay with us. Your comments will, of course, be passed on to all the team here at Lancaster House. You may also be pleased to know that this year we are continuing to upgrade our "Classic" bedroom offering this year as part of our...

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5 of 5 stars
paulio   11 contributions
Halifax, UK
Feb 10, 2009 | Trip type: Business, Couples
1/1 found this review helpful

The hotel is situated next to the University, Our first visit to this hotel and not the last! The Suites are spacious and luxurious, definatily worth the extra money. House keeping was daily, complimentary tea/coffee & water, replenished daily. we did not eat in the hotel apart from at breakfast, a good selection of the usual fruit, cereals was always... more

Management response from
TimBell, General Manager

Thank you so much for the fantastic review and I'm delighted that, on the whole you enjoyed your first stay with us. Your comments will, of course, be passed on to all the team here at Lancaster House, I was concerned though that your sleep was interrupted; we will of course take further steps to ensure our future guests are...

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4 of 5 stars
SarahHutchinson   12 contributions
Lancaster
Aug 27, 2008 | Trip type: Business, Friends getaway
1/1 found this review helpful

I had a great stay at Lancaster House Hotel. I went for one night on a hen night and the hotel were really accommodating to a large group of us. The rooms were lovely and really comfortable. We had a delicious meal in the restaurant, most of us had fish and chips and they were lovely. We were all able... more

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Lancaster House Hotel Also Known As

  • Lancaster Hotel
Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Lancaster Hotels Lancaster House Hotel
4.0/5.0
17