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All 7 Lancaster hotels

Lancaster House

4.0 of 5 Hotel   |   Green Lane | Ellel, Lancaster LA1 4GJ, England
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Ranked #1 of 7 Hotels in Lancaster
Certificate of Excellence 2014
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A recent review
4 of 5 stars reviewed 2 days ago
XNisher Waterloo, Canada
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697 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Loved the setting…this may change as university students return. The buffet breakfast is standard and nothing fancy but it was kept well stocked as the dining room was quite busy. We had supper in the dining room our first nite and it was excellent! My one complaint would be that the cold water tap did not work and the hot... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks indeed for taking the time to post a review following your recent stay with us. I was glad to learn that, overall you enjoyed your visit. I'm sorry that there appeared to be a problem with the cold tap in your room. I have of course looked into this as a matter of urgency to ensure this is... More

Bergen, Norway
Contributor
17 reviews 17 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Generally a nice place to stay, quiet with a good gym and pool. Breakfast is OK - this is England after all - I don't expect too much. A point I did not quite enjoy in an otherwsie nice stay (I have been here many times before): What's the use of twin beds when you are alone? Give me one... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks for your comments following your recent stay with us. I was glad to learn that, overall you enjoyed your visit. I'm sorry though that the breakfast experience didn't meet your expectations. For your benefit and also that of the TA community, I'm sure you understand that we must offer to assist our guests at breakfast time, especially for... More

Scotland
Top Contributor
82 reviews 82 reviews
35 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights with my husband - 14th and 15th September 2014. We were going to a family wedding in the town (not in this hotel), and wanted somewhere nice to stay. The hotel is situated about 2 miles outside of the town, very close to the University campus. When you approach the hotel, you drive up to... More

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TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for your very kind review following your recent stay with us. I was delighted to hear that you had a great wedding weekend and that the Lancaster House provided the icing on the cake for a memorable couple of days away for you. Do try and pop back again if you can, there's so much to... More

wrea green
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we arrived for the wedding reception to the sumptuous breakfast before we left, the hotel excelled in every department. Management and staff should be very proud of the standards they are achieving in outstanding hospitality delivered in an efficient and happy manner. Service was consistently faultless with a friendly smile in all departments.

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TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for the wonderful review following your big day with us! I was delighted we made your special day one to remember. There are no margins for error when it comes to weddings, and our team are very conscious of this. That's why we put so much effort into the planning and preparation. On behalf of the... More

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights. The staff were very helpful in every way, booking taxis, wake-up calls all the normal things but it was efficiently done and with nice attitude. The food was fine, the gym, pool ans sauna/steam room lovely. It's so conveniently located if you have to be on campus. The room is fine, the Brits like... More

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TimBell, General Manager at Lancaster House, responded to this review

Thank you so much indeed for taking the time to review your 4-night stay with us at Lancaster House. I was glad that , overall you enjoyed your visit to our little corner of Lancashire. I do hope that if you're ever visiting the area again, we will once again have the pleasure of welcoming you back. And if it's... More

London UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and 2 friends stayed at this hotel 12 and 13 September , it was a girlie weekend and we particularly wanted a triple bed room for a giggle and chats. I was delighted to find this hotel offering a swimming pool and spa and the requisite 3 beds for an amazing price of £170 for 2 nights (all of... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks indeed for the glowing review following your girls weekend away with us last month. It sounds like you all had a great time, and I bet it brought back lots of warm memories of your time in our great city. The University campus is really beautiful isn't it, and I'm sure it's changed a little since you were... More

Keighley, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This a a lovely hotel set on the outskirts of the town. We stayed in a suite which was lovely. Super large bed, sitting area, enormous bathroom with separate bath and shower cubicle. The food was equally as good in the bar or restaurant. The staff were all very friendly. We needed a couple days rest after a very stressful... More

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TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for your very kind review following your recent stay with us. I'm delighted that you managed to wind down and re-charge the batteries. The Luxury Suites are designed to do just that I'm sure you will agree. I hope we can tempt you back again, and maybe you'll find time to try our leisure club. If... More

Stafford, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last time I stayed I gave this a very good rating rather than excellent and also let the manager know why. The manager contacted me directly to explain and apologise for the things which affected my stay and promised me a better stay if I visited again. His personal contact and the surprise upgrade to a beautiful suite to compensate... More

Was this review helpful? Yes
TimBell, General Manager at Lancaster House, responded to this review

Many thanks indeed for your review following your most recent stay with us. I was delighted to learn that we managed to meet all of your expectations on this visit. It is my personal wish that all guests leave Lancaster House with a positive and favourable impression of our hotel and I am grateful for the opportunity to restore your... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a 4 day conference. Food was lovely and staff were very attentive and helpful from the waiting staff, bar staff to reception and gym. Really nice hot tub and pool which is worth a visit. Room was very spacious and clean and the super king bed was very comfortable. Drinks were reasonable in the bar too

Was this review helpful? Yes
TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for the review. I was delighted to learn that you had an enjoyable conference week with us. I see you still managed to find a little time to relax in our leisure club which I'm sure helped the week go by even better. I hope we will have the pleasure of welcoming you back again soon.... More

somerset
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stopped off here a couple of times for breakfast, on the whole good service, friendly local staff and great buffet breakfast food. (Smoked salmon and scrambled eggs was a very small portion for a £3 excess) We tried an afternoon cuppa which was nothing like as good! ordered tea for two and toasted teacakes with jam. The tea... More

Was this review helpful? Yes 1
TimBell, General Manager at Lancaster House, responded to this review

Thank you for taking the time to post a review following your recent experience with us. I'm so sorry that we appeared to fall short on this occasion. Rest assured, this is not indicative of our usual high standard and I have already raised your comments with the team. I am sure you will find on a future visit that... More

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Additional Information about Lancaster House

Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Phone Number:
Location: United Kingdom > England > Lancashire > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
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Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel

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