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All 7 Lancaster hotels

Lancaster House

4.0 of 5 Hotel   |   Green Lane | Ellel, Lancaster LA1 4GJ, England
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Lancaster House
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85%
Ranked #1 of 7 hotels in Lancaster
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Andy W Staffordshire
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599 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Staffordshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited this hotel 12 months ago and decided to stay for 2 night this time round. Hotel is clean, and well maintained. Service is fantastic throughout the hotel. Pool, gym etc well looked after and very clean. Food was very good in the Bar area although the service was quite slow to get our order taken. Look carefully into... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks for your great review following your recent stay with us. I'm delighted the whole family had a great time. We do keep lots of information regarding things to see and do in the area at reception, so please do ask when next visiting and I'm sure we'll be able to suggest lots of exciting options for the whole... More

herts
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located on the edge of the Lancaster University Campus a few miles south of the city very handy for the M6. Other than a shop on the University campus there is nothing in a short walking distance so is a little remote but if you have a car it is a good location. The Hotel itself has... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks for taking the time to post a review following your recent stay. I was glad to learn that, overall you enjoyed your visit. I note your helpful comments about the service in the bar which I can assure you is not our usual standard, and I will of course address this with the team. On another note, as... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are currently staying at the hotel on our 3rd visit this time and the staff are the most polite young people we have ever come across rooms fantastic we are in a suite which is well worth it. spa treatments are superb outside hot tub and pool excellent cannot fault the place always looking forward to returning. Recommended to... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks for taking the time to post a great review following your recent return stay with us. It was wonderful to learn that you still enjoy your trips to "The House" and you've been recommending us to family and friends. I do hope we will continue to have the pleasure fo welcoming you back again in the future. Kind... More

Lancaster, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently booked accommodation for two elderly relatives, one of whom is disabled. They were in a suite with excellent facilities since grab rails and a toilet frame were added at our request when booking. Since the room was a fair walk from the restaurant, they were offered breakfast in their room at no extra cost and staff were readily... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks for posting a review on behalf of your relatives following their recent stay with us. I was glad we were able to make thier stay enjoyable and met their individual needs and expectations. As with all guests, the more we know in advance about our customers, the better chance we have of ensuring we can make their stay... More

Eccles, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Overall the hotel is excellent .The hotel is has a lovely mezzanine balcony overlooking the magnificent fireplace. The leisure facilities are very good .The staff are very friendly and helpful We stayed on kgb deal in a family room.The only downside the hotel appears to be primarily for businesses and conferences and over hearing clients talk business became a little... More

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TimBell, General Manager at Lancaster House, responded to this review

Thank you for taking the time to post a review following your recent stay with us. I was glad to learn that, overall you enjoyed your visit. I do hope we will have the pleasure of welcoming you back again soon. Kind regards Tim Bell, General Manager More

Chester, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival we found that we had to plough, loaded with cases, through attendees at a wedding in order to get to the reception desk. Not good. But apart from that our two night stay was very good. The room was quiet, not too hot and the bed was extremely comfortable (generally unusual in our experience!). Breakfast was a buffet... More

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TimBell, General Manager at Lancaster House, responded to this review

Thank you for the review following your recent 2-night stay. I was glad to read that, overall you enjoyed your visit, and particularly appreciated a good night's sleep. We have, and will continue to invest in an area that most hotels seems to neglect - that being the importance of a truly great sleep and it's always nice to hear... More

Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I could hear the couple in the next room breath, they had obviously been having a good time in the bar, as the toilet was flushed every 40 minutes!!. This sounded as if the walls were caving in..!! I paid 14 quid for pie and chips in the bar, it took over an hour to arrive and when it did,... More

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TimBell, General Manager at Lancaster House, responded to this review

Many thanks for taking the time to post a review following your recent stay wuth us. I'm sorry that your stay was disturbed by some noisy neighbours. We don't usually have problems with noise carrying to other rooms so I will of course look into the soundproofing of the room you stayed in. I'm also sorry that the bar meal... More

Bradford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a relaxing weekend away for my wife's birthday at this lovely looking hotel. I booked this hotel on a groupon deal, £109 for 2 nights b/b with free use of the pool and spar facilities, good value i thought for this standard of hotel. As it was my wife's birthday i upgraded to a suite for an extra £20... More

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Derby, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here twice recently for a one night business stop over. First time was a standard twin room, which are a little dated for the price, almost scruffy, apparently there is a update programme for these rooms... this needs to happen. Second time I had a suite which was a very good price at £109 and was completely brilliant.... More

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lancs
Top Contributor
70 reviews 70 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I Booked this Hotel for a two day break for my Partners Birthday. We had a great time, the food, the staff, the facilities were all Excellent. The only negative we can comment on was that we payed extra and booked a Studio room and would have expected a Bidet and more importantly a Safe of which there was neither.... More

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Additional Information about Lancaster House

Also Known As:
Lancaster House Hotel Lancaster
Lancaster House Hotel
Lancaster Hotel
Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Phone Number:
Location: United Kingdom > England > Lancashire > Lancaster
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lancaster House 4*
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