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Lancaster House

4.0 of 5 Green Lane | Ellel, Lancaster LA1 4GJ, England
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Lancaster House
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Lancaster House
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734 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castleford, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really lovely hotel and spa, couldn't fault the rooms at all (we had two rooms with an adjoining door as we were there as a family of 4) the bed in the double room was huge and very comfortable, the rooms were a very good size and everything was clean (the cleaning lady was lovely too). The spa and pool... More

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Edinburgh, United Kingdom
Top Contributor
66 reviews 66 reviews
38 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights in November for a business meeting that was being held in the hotel. Previously stayed here about 7 years ago and things do not seem to have changed all that much. Had a comfortable room - a double on first floor. Comfy bed, nice enough bathroom with bath and shower - although temperature of the... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Another visit on business to this excellent hotel this week and yet again, I can't fault it. Having stayed here numerous times through Company business, I have yet to be disappointed, always a nice welcome on reception, always good food and friendly service by both the bar staff and the waiters and waitresses. You really cannot fault the place and... More

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Lancaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this hotel! Perfect for our anniversary break! Welcoming desk service Food evening and night was excellent Lovely room Excellent pool and THE MOST relaxing outdoor hot tub Customer service to a very high standard Parking was easy with plenty available Central location to the Lake District and seaside resort like Blackpool We cant recommend this hotel enough!

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TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for the lovely review. Happy Anniversary by the way! I was delighted we made this special occasion memorable for you. It sounds like you found plenty of time to relax, and of course, found the outdoor hot tub! It's quite a feature isn't it? I hope the next special weekend you are planning we will once... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great look and feel on entering. Staff v helpful and accommodating. Room was excellent. Food fantastic. Event support and planning was excellent. Cannot fault anything. Everything and everyone was of the highest quality.

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TimBell, General Manager at Lancaster House, responded to this review

Thanks so much for the "fantastic" review! We really appreciate it, and as with all feedback, I will share your comments with the team. I hope we can welcome you back again soon. Kind regards Tim Bell, General Manager More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I liked the ambiance in Lancaster House: homey, elegant and very quite. The bed is very comfortable. The staff were friendly and kind, the response to my requests was immediate! I recommend the treatments in the Leisure Club, Ashley is excellent! I strongly recommend this hotel. The only thing is I would suggest is more variation on breakfast.

Was this review helpful? Yes 1
TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for the lovely review. I was delighted we made you feel at home. I will share you comments with the team here, especially Ashleigh who will be over the moon with your praise. I hope we can welcome you back again very soon. Kind regards Tim Bell, General Manager More

Gloucester, United Kingdom
Top Contributor
63 reviews 63 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

For me, the highlight of coming to this hotel is the food. The restaurant feels quite intimate in its layout and the fayre is always well prepared. The rooms are fairly standard for this type of hotel; but the beds are comfy and the rooms clean. The hotel is a great location for the motorway and is right by the... More

Was this review helpful? Yes 1
TimBell, General Manager at Lancaster House, responded to this review

Many thanks indeed for your positive review. I was delighted to learn that you always enjoy your stays, especially the food. As with any hospitality business, we know we can't please 100% of our guests 100% of the time due to the individual tastes and expectations of guests, but we're very proud that that the vast majority of our customers... More

Billericay, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank everyone at the Lancaster House Hotel Green Lane Lancaster LA1 4GJ for a wonderfull weekend every where was very clean food 10 /10 pool lovely and warm very cosy reception with a log fire all staff very friendly and was in esay reach to Blackpool saw the lights they were amazing

Was this review helpful? Yes 1
TimBell, General Manager at Lancaster House, responded to this review

"Thank You" very much for the lovely review. It was a pleasure to welcome you for the weekend. I'm glad you managed to see the Blackpool illuminations too! I think they were the best yet! I hope we can welcome you back again very soon. Kind regards Tim Bell, General Manager More

The Valley, Anguilla
Top Contributor
75 reviews 75 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on a Saturday night while visiting our son at the University, it's the perfect location as it's walking distant to the campus. The double room we had was, I would say, larger than average, clean and well equipped with a reasonably nice view. The bathroom was a bit dated but again clean with a good range of... More

Was this review helpful? Yes 1
TimBell, General Manager at Lancaster House, responded to this review

Thank you so much for taking the time to share your comments following your recent stay with us. I was glad to learn that, overall you enjoyed your experience. I'm sorry though that the breakfast wasn't as hot as it should have been. Admittedly, we did experience some problems during your stay with some servery equipment which has now been... More

Aberdeen, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Impressive looking hotel with nice, clean & good sized rooms. Quickly checked in by friendly staff & went straight to room to pick up some emails. WiFi is free, fast, but coverage very patchy. Ate in bar. Ordered an excellent garlic bread as starter followed by their "famous" fish & chips which was rank. Soggy batter, smelly fish & dripping... More

Was this review helpful? Yes 1
TimBell, General Manager at Lancaster House, responded to this review

Thank you for your review following your recent stay with us. Whilst it was pleasing to learn that you enjoyed certain aspects of your stay, I was sorry to learn that there were a couple of points in your experience where we appeared to fall short of your expectations. We're usually very proud of the Fish & Chips we serve,... More

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Additional Information about Lancaster House

Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Phone Number:
Location: United Kingdom > England > Lancashire > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
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Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel

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