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Lancaster House

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Green Lane | Ellel, Lancaster LA1 4GJ, England
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1 room 1 adult
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995 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not bad. Helpful staff and the rooms are pretty good - being right next to a university it is good that the internet works, and there are desks. There are a lot of guests that are academics or parents of university students. Did not try the spa. Food was affordable and the breakfast was good apparently (you can order stuff... More 

Helpful?
Thank harrowagenda21
AndyLemm, General Manager at Lancaster House, responded to this review

Dear harrowagenda21, Thank you for taking the time to review your visit to the hotel. A good hearty breakfast is a great start to the day so I am pleased to read that you enjoyed yours. For reference for your next visit the reception team do have a variety of maps available for guests. You could also maybe find the... More 

Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed here on my 50th Birthday as my daughter is at Lancaster University and I wanted my family to celebrate together. We were met the next morning by the manager who told us that our car, which had been parked on the car park, had been vandalized during the night by 3 young men, caught on cctv, who had... More 

Helpful?
2 Thank susanwA5834PL
Manchester
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Lancaster Hotel is located on the edge of the City and within the grounds of Lancaster University. Easily accessed and in a well landscaped quiet location. The room had everything we required and more. Comfortable, warm (it was February), immaculately clean, and the service was excellent. We only stayed one night. The menu for the evening meal was so... More 

Helpful?
Thank colectivspirit
AndyLemm, General Manager at Lancaster House, responded to this review

Dear colectivspirit, Thank you for writing such a lovely review. There’s nothing quite like an open fire is there? On your next visit you'll have to stay longer so that you can try more of the dishes on offer? It may interest you to know that chef is working on our new menu as I type. The team and I... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I couldn't fault this hotel at all. Staff were lovely and helpful. The room was huge and absolutely perfect. I honestly couldn't find anything bad to say about this hotel. Breakfast was delicious. There was a lot of choice. I'm vegetarian and there were lots for me to choose from.

Helpful?
Thank xAngel1508xx
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Angel1712, With a review title like this one what can I say? Thank you, from myself and the team. I am glad to read that you enjoyed your visit and we look forward to welcoming you back soon. Kind Wishes Andy Lemm General Manager More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Booked a family room for myself my adult daughter and 2 teenagers. The room was fantastic and roomy even with us all in it. Huge double bed and 2 proper single beds. I have never slept in such a comfy bed, the pillows and duvet were superb I wish I had looked to see what kind they were! The inroom... More 

Helpful?
Thank Justine M
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Justine M, Thank you for taking the time to write such a great review. I must agree the new beds that we are investing in are just a little too comfy, we would be more than happy to supply you with the details of what kind of bed and where we source them from, please drop us an email... More 

Chorley, United Kingdom
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed here many times and we have held a private function here too. The reception area is lovely with a huge open fireplace and attractive staircase. It's particularly warm and cosy at Christmas. The rooms are really comfortable with quality complimentary toiletries. There's a lovely soft toy, old English sheepdog welcoming you on arrival. After lots of visits... More 

Helpful?
Thank tab_toby
AndyLemm, General Manager at Lancaster House, responded to this review

Dear tab_toby, Wow, I think you've covered everything! Thank you very much for such a great review. Sam the Dog is very popular with our guests, he does raise a lot of money for charity too. The team and I are looking forward to your next visit - where hopefully you will find some time to visit the leisure club... More 

Bishop Auckland, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in a suite which was very nice and I understand that a refurb project has started in other rooms. We have stayed many times and they have maintained their standards. The spa facilities are great (love the outdoor hot tub) and the food is very good. The hotel is always well staffed and they are friendly and efficient.

Helpful?
Thank badger1448
AndyLemm, General Manager at Lancaster House, responded to this review

Dear badger1448, Thank you for your lovely review. It is great to read that you keep coming back to Lanaster House. We look forward to welcoming you back on your next visit. Best Regards Andy Lemm General Manager More 

Derby
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed overnight at this hotel costing only £84 for a twin bed room including breakfast. Lovely venue, reception, room etc. Room service were great (got order wrong and without hesitation changed it immediately). Only thing was the walls are a little thin, so giggling of people next door could be heard loudly while we were trying to sleep (until... More 

Helpful?
Thank Rakesh M
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Rakesh M, Thank you for your lovely review. I am pleased to read that although we did make a mistake, as humans are prone to from time to time, that we were able to quickly and satisfactorily remedy the error. We look forward to welcoming you back to the hotel and if we can be of any assistance in... More 

Norwich, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

On arriving at the hotel I thought it looked like a large boring conference centre, and was pleased to find that whilst it was large and obviously did catering for corporate events it also had a friendly personal touch. The initial welcome very friendly and the executive room tucked away in a quiet corner very well laid out. It was... More 

Helpful?
Thank patricia_fuller
AndyLemm, General Manager at Lancaster House, responded to this review

Dear patricia_fuller, Thank you for taking the time to post your review following your recent visit. I am pleased to read that first impressions were not as they seemed and that you found the team to be welcoming. We do cater for a lot of different events, conferences, weddings, birthdays etc. however it is always our goal to still keep... More 

Bolton le Sands, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Dinner, bed and breakfast at reasonable all-in rate. Staff outstandingly helpful and friendly. Enjoyed an excellent meal from a menu that features local produce and therefore out of the ordinary. Room satisfactory and bar had everything we needed. We did not use the activity facilities but can recommend this hotel for a 'normal' stay - relaxing and comfortable.

Helpful?
Thank swanringer
AndyLemm, General Manager at Lancaster House, responded to this review

Dear swanringer, Thank you for your 5 star review following your visit to the hotel. I am pleased to read that you thoroughly enjoyed your stay. I do hope that we can look forward to welcoming you back to the hotel in the near future and that you will have the opportunity to try the Leisure Club next time. Best... More 

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