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3.5 of 5 Hotel   |   64 Upper Holly Walk, Leamington Spa CV32 4JL, England
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Episode Hotel
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Ranked #10 of 19 Hotels in Leamington Spa
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370 reviews from our community

Traveler rating
    97
    112
    67
    50
    44
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33
168
6
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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    (370)
  • Mar-May only
    (76)
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    (99)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (101)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We held a function in this hotel last week. It was superb and of a much higher standard than many of the 5 star hotels I have used both in the UK and Overseas. The staff were pleasant and extremely helpful, in fact, nothing was too much trouble for them. The food and beverages were served efficiently and replenished when... More 

Was this review helpful? Yes 1
marcus k, General Manager at Episode Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to review Episode Hotel. I am very pleased that you had an enjoyable event with us and look forward to welcoming you back again in the future. Kind Regards, Marcus kain More 

Cheshire UK
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here in Jan for business for 2 nights (have stayed previously a few times) Have to say I love this hotel and I would stay here no problem at my own cost which is far more than I can say for the majority of the ones I stay in for business. Rooms are lovely - this time I was... More 

Was this review helpful? Yes
marcus k, General Manager at Episode Hotel, responded to this review

Dear Guest, Thank you for taking the time to review Episode Hotel. I am very pleased that you had an enjoyable stay with us and I look forward to welcoming you again in the future. Kind Reards, Marcus Kain More 

Maidstone, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

made an on-line booking thru bookings.com months before we went. arrived to find a freshly checked-in guest complaining they didn't get the standard of room they thought they had booked. they were told photos don't necessarily reflect what they actually get as a certain standard room may very in facilities. Not sure it says that anywhere. We got checked into... More 

Was this review helpful? Yes
Marcus K, General Manager at Episode Hotel, responded to this review

Dear Guest, Thank you for taking the time to review Episode Hotel. Your comments about room 3 have been noted and the heating issue is being looked at by maintenance. I am pleased that your second night in the hotel was enjoyable for you. I hope I can welcome you to Episode Hotel again in the future. Kind Regards, Marcus... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at Episode Hotel on New Years Day for a bit of rehabilitation after New Years celebrations. The rooms were spacious and the beds extremely comfortable with a number of additional cushions, chairs and good storage provisions. However... Whilst I appreciate that the staff would have been a little tired themselves the service we received was pretty shocking. When... More 

Was this review helpful? Yes
marcus k, General Manager at Episode Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our property. I am very sorry that we were not able to meet your expectations and that the service you received was not of a professional standard. If you would like to contact me to further discuss the situation my email address is Marcus@episodehotels.co.uk Kind Regards, Marcus Kain More 

London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a weekend away at the Episode Hotel, the staff where very friendly and helpful and the room was decorated to a good standard. We ate in the restaurant on the first night and the food was lovely they also have a very nice bar area that provides a good range of beers and some fantastic... More 

Was this review helpful? Yes 1
marcus k, General Manager at Episode Hotel, responded to this review

Dear Martin A, Thank you for taking the time to write another review for Episode Hotel, I am very pleased that you had an enjoyable stay and look forward to welcoming you again in the future. Kind Regards, Marcus Kain More 

Preston
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here in December, the room was fine, the hotel was clean, the service was good and received a warm welcome. They moved us before we checked in to avoid the noise from a Christmas party, the music stopped at midnight as they said it would but it was very noisy! The bad was comfortable and the breakfast was... More 

Was this review helpful? Yes
Marcus K, General Manager at Episode Hotel, responded to this review

Dear Guest, Thank you for reviewing Episode Hotel. I am very sorry that the noise from a Christmas party resulted in a disturbed nights sleep for you but am pleased that you had an enjoyable stay overall. I hope I can welcome you to Episode Hotel again in the future. Kind Regards, Marcus Kain More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Booked one night at the episode for a trip to visit friends. Arrived at the hotel at 1.20 to check in and didnt even get a hello from reception just a dirty do not disturb me look and was told check in was 2pm. I know hotels usually do have a time but she wasnt even bothered to check and... More 

Was this review helpful? Yes
marcus k, General Manager at Episode Hotel, responded to this review

Dear TripAdvisor User, I am very sorry that Episode Hotel did not meet your expectations and that the member of staff on reception appeared unwelcoming towards you. If you would like to contact me to discuss this please do so by e-mail at Marcus@episodehotels.co.uk Kind Regards, Marcus Kain More 

Dubai
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have just returned from a trip to this hotel and wanted to share two things I think are quite important to know about this hotel. First is that I was staying here with friends and we all booked separately. Even though I was the first to book, I was charged at a higher rate than both my friends. I... More 

Was this review helpful? Yes 1
marcus k, General Manager at Episode Hotel, responded to this review

Dear TripAdvisor user, Thank you for taking the time to review Episode Hotel. As a small hotel our rates do change depending on availability, as you and your friends booked separately and through different booking channels the rates were different. This is similar to booking a flight where it is unlikely that different groups will have paid the same airfare.... More 

Oxford, United Kingdom
Top Contributor
74 reviews 74 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner and I stayed here for one night on the first Saturday of 2015 as we had a Red Letter Days dining for two voucher that was usable here. I phoned to book the meal and also booked the room for £60 including breakfast. I'll review the restaurant separately but I can say here that the food and service... More 

Was this review helpful? Yes
Marcus K, General Manager at Episode Hotel, responded to this review

Dear TripAdvisor user, Thank you for taking the time to review Episode Hotel and for all your kind comments. I look forward to welcoming you to Episode Hotel again in the future. Kind Regards, Marcus Kain More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in the episode hotel with my husband and have never had a worse night in a hotel. There was constant noise all night and when we raised out concerns with the receptionist the next day as I was unhappy to pay the full amount for my room, I was told that a manager was unavailable. This is ridiculous... More 

Was this review helpful? Yes
Marcus K, General Manager at Episode Hotel, responded to this review

Dear Guest, I am very sorry that your stay at Episode Hotel was not of the standard that you expected and that your complaints were not delt with in a professional manor. If you would like to discuss this matter further with myself and to arrange the meal you where promised please contact me by email at Marcus@episodehotels.co.uk. Kind Regards,... More 

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Additional Information about Episode Hotel

Address: 64 Upper Holly Walk, Leamington Spa CV32 4JL, England
Location: United Kingdom > England > Warwickshire > Leamington Spa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Episode Hotel 3.5*
Number of rooms: 32
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Also Known As:
Episode Hotel Leamington Spa

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