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BEST WESTERN Falstaff Hotel

3.0 of 5 16 - 20 Warwick New Road, Leamington Spa CV32 5JQ, England
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BEST WESTERN Falstaff Hotel
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259 reviews from our community

Traveler rating
    34
    59
    51
    69
    46
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24
70
16
85
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed 4 days ago NEW

We usually stay at The Connaught Hotel in Bournemouth (Best Western), with no problems or cause to complain. Please do not think this hotel has the standards you would expect from most Best Westerns, we were sorely disappointed and the real sting was we used 20,000 of our Best Western points to stay here! We checked in early evening, we... More

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Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Recently stayed here for two nights as I had my 40th party in the function suite, very disappointed in various ways, staff unhelpful, rooms dirty, very under staffed, breakfast a shambles, they were busy and couldn't cope, ended up cleaning ahead of my own function, after contacting them to complain it turns out they don't actually care about guests or... More

Was this review helpful? Yes 6
Cuba
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here a couple of weekends ago as was attending a wedding at the Pump Rooms. I thought the hotel and the bedroom was generally very tired and the view from the bedroom window was overlooking a walkway which was not great. The bathroom was very small and claustophobic. After we checked in we went to the bar for a... More

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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm amazed having read some of the reviews on here as those people clearly didn't stay in the room that I was given. It could be best described as a cell. The window was tiny at the top of the ceiling and looked out onto what appeared to be a walkway; it gave the impression of being in a basement.... More

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Essex, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed 4 days and were blessed with the 'Bridal Suite'. This room was large and quiet with a 'spa' bath to add to the luxury. We had breakfast every morning and were very well looked after especially Susan who was more than helpful to help us out with our own pot of 'hot' tea. Tea out of the thermos... More

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middlesbrough, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 12, 2014

My husband and myself stayed here 28/08/14 .very welcoming . The room was spotless we didnt eat at the hotel as we had booked table at nearby restaurant . But we will be staying here again next year . All staff we met including cleaner were lovely. Thank you

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AM-Talash, General Manager at BEST WESTERN Falstaff Hotel, responded to this review

Thank you for taking the time to review the hotel following your recent stay. Your kind comments are really appreciated by the team here. We look forward to welcoming you back next year. Thank you once again. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 4, 2014 via mobile

We went here as part of a coach party and thoroughly enjoyed our stay, no complaints at all. The staff were lovely, bedrooms clean and bright. The food was very nice, restaurant ran very smoothly thanks to the new manager, will definitely return

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AM-Talash, General Manager at BEST WESTERN Falstaff Hotel, responded to this review

Thank you for your review following your stay last weekend. Your kind comments are appreciated and have been circulated around the team here at the hotel. It was a very busy weekend with numerous functions taking place. All of them were a great success. We are all very pleased that you enjoyed your time here at the Falstaff and we... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

When I read a couple of the reviews of this hotel I was worried that I had made the wrong choice. But I was pleasantly wrong. I stayed there between Aug 18 and Aug 20 2014. In my room (No 22) there were two large fans outside the window that stayed on all night and kept me awake. In the... More

Was this review helpful? Yes 1
AM-Talash, General Manager at BEST WESTERN Falstaff Hotel, responded to this review

Dear David. Thank you for your review of our property. Your constructive feedback is appreciated. I am sorry that you sleep was disturbed by the kitchen extraction system which is usually turned off after dinner service. A directive has been circulated to prevent future repetition. Your kind comments regarding the food and service has been circulated. We look forward to... More

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Additional Information about BEST WESTERN Falstaff Hotel

Address: 16 - 20 Warwick New Road, Leamington Spa CV32 5JQ, England
Phone Number:
Location: United Kingdom > England > Warwickshire > Leamington Spa
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Falstaff Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western Leamington Spa
Leamington Spa Best Western

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