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Holiday Inn Preston

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The Ringway, Preston PR1 3AU, England
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Llandudno, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had an unbelievable experience with the central reservations office inc a manager, so bad that I phoned the hotel directly only to find that my booking was not only the wrong price for the three nights and that it did not have B&B which was agreed with central reservations and that it was also on their website. Thank god... More 

Was this review helpful? Yes
michelle_lonsdale, General Manager at Holiday Inn Preston, responded to this review

Thank you for taking the time to review your stay with us. I am delighted we were able to turn your initial experience around and am proud that Donna was able to ensure that everything was ready and correct for your arrival. All the team including Mark & Josie take pride in welcoming all our guests and I know they... More 

Watford
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago

I had the misfortune to have an overnight stay on a coach holiday to Scotland recently. My room was baking, and the air conditioning just didn't seem to work, although I tried. We were herded into the restaurant for our evening meal, like a pack of children, and all had to sit in a group. And the food was abysmal,... More 

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

I am very sorry to hear that you didn't enjoy your stay here at the hotel. We have been welcoming coach parties to the hotel for many years and on most weekends during the summer. Our menus choices are based on feedback from previous coach parties and the booking agents so I apologise if this was not as you expected.... More 

Travelers are raving about these Preston hotels

Hereford
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on two separate at beginning and end of coach trip to Scotland. Nice clean and comfortable room, friendly staff and good food. Why not five stars from me? Haphazard service at dinner - but the hotel was heaving , so perhaps understandable.

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

hank you very much for your 4 star review of our hotel I am pleased to hear you enjoyed your stay with us and hope you had a great onward trip I apologise that dinner was so busy. I have passed these comments on to Paul our restaurant manager We hope you will visit us again. Kind Regards Michelle Lonsdale... More 

York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We use holiday inn loads of times and in lots of places but this was one of the best. The staff were very, very friendly and helpful and more efficient than most of the chain hotels we use. The room was lovely and exceptionally clean. The wooden screens on the Windows are a revelation. Breakfast was one of the nicest... More 

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you so much for your 5 star review of our hotel I am really pleased to hear you enjoyed your stay with us and think we are "the best"  We really do value your feedback and I will ensure all the team see your lovely comments We hope you will visit us again. Kind Regards Michelle Lonsdale General Manager More 

Chatham, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First impression of room...... Great! Three quarter size twin beds, choice of pillows, thick mattress on a sprung base. Just what tired visitors need. Meals excellent and staff very helpful. We both slept very well, rested and ready for the days travels. Disappointed we did not come back to this one after our break.

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you so much for your lovely review of our hotel , I hope you both had a good time in Scotland.  I am really pleased to hear you enjoyed your stay with us and found the team helpful.  It is a shame you didn't get to come back on the return however we do hope you will visit us... More 

Preston, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mark checked my friend in at reception and she mentioned how friendly he was. Room was lovely choice of pillows a great extra, nice bathroom. Lovely buffet breakfast love the lady that works there always so friendly. Great bar and perfect location.

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you for the great feedback on the team and especially for Mark & our breakfast team. They all take pride in ensuring our guests feel welcome and I will pass your comments back We hope you and your friend visit us again soon Kind Regards Michelle Lonsdale General Manager More 

Tilbury, Essex
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Proficient staff. Very comfy bed. Clean room. Good food. What more could you ask for? The service I received, especially from the young lady from Glasgow (in the restaurant last night and this morning) was commendable. I left happy, which made my onward jouney to Scotland on the coach even more enjoyable. Thank you. :-)

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

It was a pleasure to read your review about the hotel and team and thank you for sharing your thoughts I am delighted you enjoyed your stay with us. We hope the rest of your trip was as good Kind Regards Michelle Lonsdale General Manager More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was big and airy, with a really comfortable bed. The staff on reception (both times was a man with a Liverpool accent) was really friendly and helpful. We would definitely stay again, we both slept like logs and we were able to park outside.

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank You for taking the time to feedback on your stay with us. I have passed your lovely comments on to Mark on reception and he is very happy you slept well and that you mentioned him in your review We hope to see you again soon Kind Regards Michelle Lonsdale General Manager More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here a couple of weeks ago with a friend for a Uni reunion. We rang ahead letting them know we wanted to check in early as we were arriving at 12pm, they advised they would try their best as the hotel wasn't too busy. We arrived and we were checked in without any bother or hassle, the scouse gentleman... More 

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you for recognising our team as a friendly bunch, they do take pride in being welcoming and appreciate the lovely comments. I am delighted you enjoyed your stay and thank you for taking the time to feedback on your visit We hope to see you again soon Kind Regards Michelle Lonsdale More 

Chesterfield, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here as a large group for one night as were in Preston to watch our football team in a match at Deepdale. The hotel is located very close to the city centre, just a five minute walk to the main bars and pubs. The room was on the fifth floor with a good city view. The room was... More 

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank You so much for your lovely review I am really pleased you and your group enjoyed your stay with us and I will pass your positive comments back to Mark (Front Desk) Now Preston North End are in the championship (yeah!) we may see a few more football supporters especially as we are so close to Deepdale Thanks again... More 

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