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All 26 Preston hotels

Holiday Inn Preston

3.0 of 5 Hotel   |   The Ringway, Preston PR1 3AU, England
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64%
Ranked #18 of 26 hotels in Preston
A recent review
4 of 5 stars reviewed 3 days ago
Lenny_G833 Chorley, United Kingdom
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309 people have reviewed this hotel

Traveler rating
    60
    135
    83
    21
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chorley, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stopped here at least 3 times now and always found the staff friendly and helpful. Parking is limited but you can pay £4 rather than £6 in the bus station car park next door if you speak to reception. Even the rooms facing the main road are quiet and, typically from Holiday Inn, a good size with comfy bed... More

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you for your positive comments on the hotel. I am pleased you found us to be good value and well located for your visit. We hope to welcome you back again soon Michelle Lonsdale More

Moira, United Kingdom
Top Contributor
68 reviews 68 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a stopover on a long drive. We arrived very late (1am) but were given a great welcome by the reception staff who were very helpful. We advised them that we had a really early departure and guided me to a parking space that would enable me to get on the road quickly. The hotel was handily... More

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you so much for taking the time to feedback on our hotel. I am really pleased that you had a great stay and that you found the team friendly. A highlight of our rooms is certainly providing a good night’s sleep and the pillow options help with this. I hope that you come to visit us again soon and... More

Sunderland, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have just returned from a one night stay at this hotel with a national holidays trip, rooms were clean enough the 3 course evening meal was terrible, we were told to be down for 19.30 for the meal to be served. The choices left a lot to be desired and when asked if there was a child's option was... More

Was this review helpful? Yes 1
HIPreston, General Manager at Holiday Inn Preston, responded to this review

I was disappointed to read the 1 star review of your time here at the hotel. I sincerely apologise for the situation at dinner. We have received more feedback about staggering the tables and also having an additional children’s option. This has been taken on board and already put into place I am sorry to hear that this experience means... More

sunderland
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned home from a 1night stay here. Booked with National Holidays. Reception staff pleasant,room adequate and bed comfortable. Evening meal in dining room was like a free for all when people going for main course even after staff asked for guests to go table by table.1member of staff named Tess was very rude when a guest asked her a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Preston, responded to this review

Dear happytrip0949 Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room and bed. However, we’re sorry we fell below your expectation regarding the restaurant staff service which was unacceptable. We will address this concern. I assure you the feedback of... More

Kingston-upon-Hull, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nice clean rooms, comfortable beds and great view of the city, the Ribble estuary and the Forest of Bowland from the seventh floor. It's the friendly staff that really make this hotel tho, with a special mention and extra thank you to Julie on reception who went that extra mile, much appreciated.

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

I was delighted to read your 5 star review and especially the glowing comments on our team. I have passed on your feedback to Julie and the rest of the team. It is very much appreciated and I hope we welcome you back again on your next visit. Michelle Lonsdale More

Highbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

one night stop on shearing coach trip. Bags unloaded from coach at 6pm but when we went to dinner at seven still not arrived. no staff to bring them in, they were on the pavement outside the hotel for nearly an hour, luckly not raining

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

I am sorry to hear that you experienced problems with our porterage. I believe we had 3 coaches arrive at the same time so there was a slight delay. I can assure you this is not normal practice. I hope you enjoyed the rest of your time here at the hotel and thank you for taking time to feedback. Michelle... More

Milton Keynes, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

At breakfast time in the restaurant this morning, from our initial greeting to our departure it was diabolical. When My husband asked for hot chocolate for our daughter he was told " You'll have to wait" then after some wait another lady said if we have already asked for a hot chocolate she would not be making us one. The... More

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

I was disappointed to read your 2 star review of the hotel. I sincerely apologise and can assure you I will personally be addressing this poor standard of service with the breakfast team directly. We have had some very recent changes to the management team at the hotel including myself as General Manager and we are currently in the process... More

UK Southampton
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel as I had a business meeting the next day. Location wise it's close to the station and costs £5.00 to get to in a taxi. Hotel it's self looks ugly as its a 1950's concert horse shoe, check in was quick and the staff friendly, the room I had over looked the road junction, was... More

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you for taking the time to feedback on your stay at the hotel. I am delighted you found the staff to be friendly and the food exceeded your expectations. I am sorry that the mattress in your room sagged, we do turn the mattress regularly and when in need we do replace. I would be grateful if you could... More

Dundee
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Travelling South this was ideal location 4 hours into a Friday night journey. Just off the M6. Lovely welcome and nice staff. Rooms ideal and very good value. Clean accessible and very reasonably priced. Comfy beds big bar area with PGA golf on. Perfect stop over

Was this review helpful? Yes
HIPreston, General Manager at Holiday Inn Preston, responded to this review

Thank you very much for your 4 star review I am very pleased that you found the hotel and rooms to be good value I will ensure that your lovely comments about the team are passed on as well We hope to see you again soon Michelle Lonsdale More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed overnight, the room was clean and serviceable - although was a twin when I'd booked a double. Food was good although a number of the menu items were unavailable. Service was good and staff were friendly. Hotel has no ambience and the internet connectivity was problematic.

Was this review helpful? Yes
michelle_lonsdale, General Manager at Holiday Inn Preston, responded to this review

Thank you for taking the time to complete a review on your stay with us. I was pleased to read that you found the majority of your experiences here were positive ones especially the room cleanliness and friendly team. I apologise you didn't receive the room type you requested; we do tend to find a lot of the 3rd party... More

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Additional Information about Holiday Inn Preston

Address: The Ringway, Preston PR1 3AU, England
Phone Number:
Location: United Kingdom > England > Lancashire > Preston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Preston 3*
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Also Known As:
Holiday Inn Preston Hotel Preston
Preston Holiday Inn

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Preston, a modern and stylish hotel providing a great place to stay & value for money in the City Centre, close to University Central Lancashire; an ideal location for both business and for leisure. Holiday Inn Preston hotel is fully air-conditioned with all bedrooms offering high speed internet access & Wi-Fi is available in our bar lounge. With a full service Restaurant, Bar, Lounge and 24-hr room service, we can cater for all of your requirements. The Ringway Bar & Grill provides a perfect place to dine, experiencing fantastic food & excellent customer service. For leisure and family breaks the Hotel is a short distance from the Guild Hall & Charter Theatre, Preston North End F.C, and Preston Golf Club. The Holiday Inn Preston hotel is an ideal base to enjoy the Lancashire Countryside. Our strong rail and motorway links provide short journeys to Blackpool, the Ribble Valley, Lake District and Yorkshire Dales.The Holiday Inn Preston hotel offers facilities for disabled guests along with accessible bedroom.The new Meetings & Training Centre provides the ideal venue for all business needs; with wi-fi access, unlimited refreshments, natural daylight and desired privacy. ... more   less 
Number of rooms
133

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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