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Preston Marriott Hotel

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Garstang Road | Broughton, Preston PR3 5JB, England
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Free WiFi + Late Checkout
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1 room 1 adult
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681 Reviews from our TripAdvisor Community

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Welshpool, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

An attractively fronted hotel within pretty grounds. The room was clean. Not enough cups and milk for four people sharing the family room, but they were provided upon request. Breakfast was a buffet. Pool and steam room clean and pleasant.

Helpful?
Thank barabrith2015
Portsmouth, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

An old country house with oodles of charm and draughty windows; Not your usual Marriott! Big car park. Great staff. Excellent breakfast. Good bar with happening vibe. Tasty condiments in your room. Good, fast internet. My morning paper was not delivered - Manager was devastated at oversight and wiped off my telephone bill - thank-you very much.

Helpful?
Thank HotTubBoy
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback from your stay with us and we're delighted to see you enjoyed your time with us. Your comments will be passed on to our management team. We hope to welcome you back in the future! Warm regards, More 

preston
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I arranged an afternoon tea for my friends at The Marriott as a nice treat for us all however it turned out to be more hassle than it was worth. The time was changed twice by the hotel so I had to keep letting everyone know which isn't easy in itself. Then I was told I had to pay upfront... More 

Helpful?
Thank Jen904
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear Guest, Thank you for your review. We are very sorry to hear of your recent experience at the Hotel. This is not the standard of service we aim to provide to our guests and your comments have been duly noted and provided to the Food & Beverage management team for assessment. Should you wish to discuss your experience with... More 

London, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 1 night and paid for the late check out option. The hotel is quite dated but that isn't really a critism. The room was a suite and a generous size. Unfortunately that was all we found to distinguish it from a below average experience and the attitude in offering inadequate provisions was quite miserly. There was 1... More 

Helpful?
Thank Lozpaul
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear Guest, Thank you for your feedback, your comments are very important to us. We are disappointed to hear of you issues during your stay, however please be assured these comments have been duly noted and passed to the relevant departmental leaders for immediate assessment. Should you wish to discuss your stay in more detail please feel free to contact... More 

Rugby, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Marriott Hotel in a nice location and appears to be popular with traveling football teams, we have encountered two on our last two visits. The reception and dining areas are nice and the service friendly. The breakfast is a good experience and you get a wide choice of foods to choose from. Service in the bar can... More 

Helpful?
Thank Darren W
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

in a family room, we return time and time again, very popular hotel but quiet, best breakfasts ever(say the kids), great amenities. The ONLY time we have had cause to complain was due to noisy guests from a wedding, usually VERY quiet. Love this hotel, great for meeting family or just as a retreat for the four of us.

Helpful?
Thank Jonesfamily3
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear Guest, Thank you for your kind words in relation to your recent stay at the Preston Marriott. We are delighted you enjoy each stay with us at the hotel and your comments are valued greatly by our team. We look forward to welcoming you back in the near future. Kind Regards, More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Do you remember what fantastic, memorable service is like? If not, you must visit this lovely hotel, from the moment we walked in, to our departure we were made to feel very special. Aaron, you must have a mention here because you saw that our requirements were not only met, but exceeded all expectations! The evening menu was varied and... More 

Helpful?
Thank alilowe1
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Thank you for your review of your recent stay with us and we're delighted to see you thoroughly enjoyed your time here! Your comments will be passed on to the relevant departments. We hope to see you again in the future! Kind regards, More 

UK
Level Contributor
247 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms in the main house are spacious and comfortable, though it was difficult to get the heating to work properly. Good leisure facilities though we had to walk outside to get to the leisure club from our room Buffet breakfast was pretty standard major hotel fare but well presented with plenty of choice Broughton Inn just up the road is... More 

Helpful?
1 Thank PJT99
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Thank you for your response after your recent stay with us and we are grateful for your feedback. We are sorry to hear that you had trouble with the heating in your room, this will be passed on to the relevant heads of department for review. We hope to welcome you back in the near future! Kind regards, More 

Clitheroe, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stopped here over new year for a break,,,, discounted price off trivago has a decent pool / spa facility food was ok ,,,, rooms reasonable quite a large hotel,,, + wedding venue i would recommend other eating establishments close by eg Italian orchard :)

Helpful?
Thank miichael
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Thank you for your feedback from your stay with us and we're glad to see you enjoyed bringing in the New Year with us. We hope to welcome you back again in the near future! Kind regards, More 

Preston, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We absolutely loved our night in this hotel. The room was stunning, the pool was beautiful as it was all lit up at night and it's fantastic, it's open from 6.30am until 11pm for adults and 9am until 9pm for kids. The drinks and food are expensive but we knew they would be and they were worth it. The breakfast... More 

Helpful?
Thank cwbecca1
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Thank you for taking the time to provide us with some feedback for your stay and we're delighted to see you enjoyed your time here! Your comments will be pass on to the relevant departments. We hope to welcome you back again in the future! Warm regards, More 

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