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Premier Inn Solihull South (M42) Hotel

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Stratford Road, Solihull B90 4EP, England (Formerly Premier Inn Solihull - Shirley)
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1 room 1 adult
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Premier Inn Solihull South (M42) Hotel
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202 Reviews from our TripAdvisor Community

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Carlisle, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Have been staying here regularly over the last few months & had a slight problem with my room this time - however the service I received from both Debbie & Brooke was fantastic - both a credit to the company,

Helpful?
Thank Sarah H
Gillingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at this hotel regularly and I have yet to have something bad to say. Clean comfortablerooms, excellent reception staff, really good retaurant. Reception staff frendly and welcoming and are there to help with anything you need.

Review collected in partnership with premierinn.com

Helpful?
Thank jillhh213
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

What a fantastic stay! The front desk staff were super friendly with great customer service. Brooke and Jordon are a credit to the company, with their smiles and helpful attitude. They moved heaven and earth to accommodate us. Highly recommended

Helpful?
Thank Alexandria B
Birkenhead, United Kingdom
Level Contributor
169 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

It is a pity that Premier Inns don't always provide breakfast themselves. Some do, and their breakfasts are usually better, but it is not advertised whether they do. This was the normal excellent for the hotel, good+ for the breakfast. The staff were dozy though helpful enough. Plenty of parking, baths in the rooms. Despite everyone saying they are all... More 

Helpful?
Thank David S
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed January 4, 2016

The usual clean comfortable and friendly experience. Although we were checking in on xmas day, receptionist looked happy - and without it seeming an effort. Comfortable bed is the clincher here, large TV a bonus.

Review collected in partnership with premierinn.com

Helpful?
Thank zarquonwhereareyou
Bovey Tracey, United Kingdom
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 15, 2015

My wife and I stayed on Sunday night whilst visiting the LG Arena to see the evergreen Simply Red. The receptionist politely and efficiently greeted us. Our quiet top floor room at the back was clean and warm with a large wall mounted TV. The only small problem was the low water pressure. Our dinner at the adjacent Beefeater was... More 

Helpful?
Thank Richard T
Norwich, United Kingdom
1 review
4 of 5 stars Reviewed December 14, 2015

Wanted a convenient and handy place to stay for a gig at the NEC. Comfortable room, good breakfast and evening meal and helpful staff. No problem sorting an extra bed at short notice. Would definitely recommend.

Review collected in partnership with premierinn.com

Helpful?
Thank alexmole99
London, United Kingdom
1 review
5 of 5 stars Reviewed December 10, 2015

This hotel was a great choice. We were doing a exhibition at the NEC and everything was so expensive. I then fount this jewel. Such a great price and only a 20 min drive from the NEC. We stayed for 6 nights and never had a single problem. There is a Harvester, Tesco and Mc Donald's close by. Staff were... More 

Review collected in partnership with premierinn.com

Helpful?
Thank serlineb
Yiewsley
Level Contributor
99 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed November 29, 2015

Would seem this Premier Inn has had a make-over as everything is spotless, fresh and higher quality than most Premier Inns. Bathroom was clean with no dirty grouting which is a hate of mine. Receptionists were friendly, professional and fast at checking in. Although it's near a main road I didn't hear noise during the night. Very close to the... More 

Helpful?
Thank FrequentTraveller967
Glasgow, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 26, 2015 via mobile

I find Premier Inns great value, we'll run, comfortable and most of all consistent! This is my first negative review of a Premier Inn. All aspects of my stay were to the usual high standard but the food at dinner and breakfast was poor. For dinner the salad looked thrown together and was missing a key ingredient, avocado. This was... More 

Helpful?
Thank nprudhoe
WhitbreadHotels, Online Customer Service at Premier Inn Solihull South (M42) Hotel, responded to this review

Hi nprudhoe Thank you for taking the time to share your review with us. I'm very sorry to hear of your disappointment during your dining experience. It's very important to us that our guests enjoy all aspects of their stay and I am sorry that we have let you down on this occasion. The Beefeater Grill Restaurant is a separate... More 

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