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The St. John's Hotel

651 Warwick Road | near Birmingham, Solihull B91 1AT, England
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The St. John's Hotel
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Best prices for: 1 room 1 guest
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Ranked #19 of 24 Hotels in Solihull
A recent review
4 of 5 stars reviewed 3 days ago
Frank B FEATHERSTONE ENGLAND
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639 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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FEATHERSTONE ENGLAND
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for one night as part of a large group and while initially we had a few problems checking in as soon as the duty manager arrived (I should have got his the name but the rather thin lad) he pulled out all the stops and went the extra mile to help us he was one you want working... More 

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5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel a few weeks ago for my niece wedding and the staff was great and whenever I had a problem they would try there best to help out me And my family enjoyed their self . Thank you all we didn't get to do half of the thing in the hotel. The food was great the... More 

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Baz S Thank you for taking the time to write a review after your recent stay for your nieces wedding. It is with great pleasure that I read your kind comments and all employees involved will be made aware that their hard work has not gone unnoticed. I am glad you enjoyed the wedding and I hope to welcome... More 

Bristol, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We took advantage of the airport parking and night stay. The part of the hotel we stayed in over the conference centre was a lovely old building with lots of character. The room was nice and clean and we got a good nights sleep. We didn't experience the breakfast as we headed off to get an early night. My only... More 

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Louise F Thank you for staying at the St Johns Hotel and for providing a review. I am glad you enjoyed your stay and your constructive feedback is most appreciated. As a hotel group we are always interested in the views of our customers and your feedback will be passed on to our team who are always looking to... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

When you've been busy working all day you really do not want to stand on hot day in a queue for 40 minutes to check in and spend your hard earned cash on a nights sleep. Room average with broken appliances, lumpy bed, extortionate bar prices. I won't be returning in a hurry. Staff - no idea they managed little... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear MikeALake It is with great regret that I read your review; I would like to extend my sincere apologies for the delay in check in and the maintenance issues experienced during your stay. Our customer service is extremely important to us as a hotel and your feedback will not be taken lightly. I would like to thank you for... More 

Travelers are raving about these Solihull hotels

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Went out with my wife to the Chateau Impney hill climb race and decided to stay over at St John's based on best value. Very easy check-in and check-out, quiet and serene location with nice garden, gym and spa. The spa has very affordable massages for £30 (didn't try them though, maybe next time) and the hotel had free parking... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear 564georgen It gives me great pleasure to read your review and that you have enjoyed your stay with us. Your kind feedback is most appreciated and will be passed on to all involved. Thank you for taking the time to write a review and I hope we can welcome you back in the near future. Kind Regards, Chris Steadman... More 

Bourne, Lincs
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel as part of an Airport parking package as its only about a 15 minute drive from airport. For the price we paid we can't complain too much but I would say the rooms are very dated and our bed sheets smelt of cigarette smoke which is of course very unpleasant. We checked in at 4am and left... More 

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Philippa20 Thank you for choosing to stay at the St Johns Hotel and for the feedback you have kindly provided. I would like to apologise for the smell of smoke in the room and that this was not detected prior to check in. I will discuss this with my housekeeping manger with the aim to introduce more stringent checks... More 

Binfield, United Kingdom
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a one night stay in the area where we were visiting relatives and attending a concert at the nearby NEC - This is a big hotel but room very comfy if slightly old fashioned and reception welcoming - used the gym and pool both which we enjoyed and the breakfast was good and good value at £10 (take care... More 

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Paul S Thank you for your review regarding your recent stay at the St Johns Hotel. I am delighted your stay has been an enjoyable experience and I sincerely hope to welcome you back in the not to distant future. Kind Regards, Chris Steadman General Manager More 

Bovey Tracey, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed with my wife overnight whilst going to see Fleetwood Mac. Well where do I start.the twin room was far too cluttered with ancient furniture, dirty carpets and a cracked wash basin. At 2-30 in the morning the people above were checking out. There was noise galore. What hotel puts a client on the top floor when they know they... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Richard T Thank you for taking the time to highlight the various issues you encountered during your recent stay at the St Johns. I would like to start by apologising on behalf of myself and colleagues for the service you experienced in the restaurant and the noise and maintenance issues in your room. Firstly the room noise from above... More 

Bangor, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in the Hotel for three nights on a DBB basis as part of a trip to the British GP. The Hotel was well located, about 15 minutes from Birmingham Airport and an hour and 15 minutes from Silverstone. Bedroom was fairly basic, ok bathroom and very dodgy TN reception. Food in the Restaurant for both breakfast and dinner... More 

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear WendyR390 Thank you for staying at the St Johns Hotel and for the feedback you have kindly provided. I am glad that certain aspects of your stay did meet with your requirements; however I do regret the service experienced in the Restaurant. Your feedback has been passed on to the Restaurant Manager to investigate and action accordingly. I do... More 

Douglas Isle of Man
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here as part of a package weekend organised be Omega Holidays. While the room was clean and comfortable the restaurant let it down. The hotel was made aware that my wife was gluten free, however when ordering our starters my wife requested a GF bread roll and was told no problem they would bring one to her. After making... More 

Was this review helpful? Yes
St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Malcolm O Thank you for staying at the St Johns Hotel and for taking the time to write a review. I would like to apologise that your stay was less than satisfactory and the issues you have raised are certainly not the usual high standard of service we aim to provide here at the hotel. Your feedback will be... More 

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