I stayed at the hotel from the 23/01/12 to the 27/01/12. The bathroom in the first room I stayed in had not been cleaned and I was moved. The heating in the second room was not working and i was offered yet another room. I asked them to repair the heating & was given a small electric heater. The cleanliness... More

Stayed two nights for business purpose and the promise on the website (pics, 4 stars etc.) was never delivered. The walls are paper thin, every sound from the outside corridor and other rooms could be heard, the room was tidy, but furniture worn out. The breakfast charge was disgusting: £14.95 per person, compared to what was actually a very basic... More

I would just like to say how impressed I was with the staff at the St John's Hotel. They were all so helpful, polite, going the extra mile to ensure that our stay was as pleasant as possible. The food was superb and very fairly priced. We had a party of 100 staying for dinner and the service was impeccable,... More

We booked this hotel as it seemed to be one of the better packages around, it was awful!! The food was terrible and the length of time waiting was unacceptable, sit down at 19:30 starters came at 20:20 which consisted of half a bowl of tomato soup or a very poor portion of pate, then they cleared starters, main course... More

Really disappointed with overall experience, room was not well cleaned which for me is a real turn-off and only discovered this fully when we returned from dining out about 9.30pm with children desperate to go to bed. Items found on the carpet within easy reach, someone's pink medication tablet (and with a toddler in the room!!!), both pairs of someones... More

We stayed on a Saturday night in December. Good access to the disabled room we had on the ground floor - facilities in the room and bathroom were good but the bathroom is very cold - non-slip floor but freezing and the only heating available is from the towell rail. The fire door close to our room did not close... More

Stayed in the hotel on 7th November for one night for a large conference the next morning. Easy to find even without sat-nav. On pulling in to the car park wasn’t overly impressed with the front but inside everything is of a good standard. Check in was quick with the option of a morning paper and a wakeup call. My... More

This hotel is quite a nice place to stay, all the staff are friendly and the hotel is in reasonable condition. I had a standard room on the third floor, which was nice, although the clock on the tv was 20 minutes fast and hadn't noticed until the alarm went off expecting Chris Evans to be on the radio. :).... More

Stayed in this hotel on 6th November for one night.. Was very impressed with staff at this hotel, as I phoned in the morning to ask what time check-in can or would be and the lovely lady on reception said come whenever suits you as we have rooms ready, when I arrived and said my name the receptionist remembered my... More