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The St. John's Hotel

651 Warwick Road | near Birmingham, Solihull B91 1AT, England
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The St. John's Hotel
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Ranked #20 of 24 Hotels in Solihull
A recent review
4 of 5 stars reviewed yesterday
Salli198103 Kidderminster, UK
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597 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kidderminster, UK
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have just returned from three nights at this hotel. We were staying as part of a conference for children and adults with Smith Magenis syndrome. We used the conference rooms, the pool, the restaurant, The bar and we stayed in room 340. The hotel itself is a traditional building so a tiny bit rough around the edges but generally... More 

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yorkshire
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business, the conference rooms were great and ticked all the boxes and staff were good on the night. Breakfast was lovely. Hotel was clean and public areas fresh however the bedrooms need a refurb. Bedrooms not up to 4 star standard however the rest of the hotel is. Didn't use the leisure centre so I cant comment... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear lush4eva, Thank you for taking the time to give your feedback regarding your recent stay at the St Johns Hotel. I am sorry your room did not meet with your expectations on this occasion, and the taps being difficult to turn in your room. I am however delighted to hear your experience of the hotel facilities, the breakfast service... More 

cardiff
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We left our passport in the room and missed our flight to turkey .alhough they had 2 functions on that night, the staff still had time to help us book another flight from stansted airport, arrange coach to get there early hours of the morning and managed to find us a room to relax in. Special thank you to Sam

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear tarionboffy Thank you for staying at the St Johns Hotel and for your kind comments. It gave me great privilege to read your response, after your recent stay. I was delighted to hear we were able to arrange for another flight, transport and arrange for an extra night here at the hotel. I will ensure Sam is made aware... More 

Durham, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stay on a D,B&B deal in a double room for one night stay while we visited the Birmingham NEC to attend the Gadget Show Live in April 2015. The public spaces in the hotel are nicely finished and the leisure facilities were clean and well kept too. The room was basically what you'd expect from a... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear paulawaula, Thank you for your feedback as it greatly aids in the development of our business. I’m glad that you were able to enjoy your stay with us and that it was convenient for your travels to the NEC. I am glad you were able to receive extra supplies on request and will look at setting up our coffee... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I have coeliac disease and so require gluten Free food. I was happy to find that the buffets at the conference I was attending had food allergens clearly labelled and gluten free bread was available upon request. Overall food was excellent however many desserts can be naturally gluten free such as meringue, ice cream etc rather than having just fruit.... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear AmyB199308, Thank you for your feedback following your stay with us. I am glad we were able to cater to all your dietary needs, and your comments regarding more varied options for coeliac guests will certainly be looked at with our Executive Head Chef. I will also make sure to share your comments with Thomas who I’m sure will... More 

Elsenham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel, friendly staff, nice food, very good gym, pool, sauna and jacuzzi, very comfortable beds, good location in Solihull for shops restaurants, even though there were functions going on we were not kept awake

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Jan0702, Thank you very much for your feedback following your stay at The St Johns Hotel, Solihull. I am certainly delighted you were able to enjoy our guest amenities and had a restful nights stay in our hotel. I do hope we are able to welcome you back in the very near future for another enjoyable stay with us.... More 

Guildford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a family wedding at St John's so booked in to stay the night as well. We had 4 rooms (3 doubles and 1 family) and all were beautifully decorated and very clean. The hotel itself is well decorated and modern with a lovely pool, jacuzzi and sauna, there is also a lovely sunny garden. Staff were friendly and... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear nicole3chris, Thank you for your feedback following your stay with us at The St Johns Hotel, Solihull. I am glad that your family enjoyed your time with us and were able to take advantage of our close proximity to Solihull. I do hope we are able to welcome you back in the very near future for another enjoyable stay... More 

Wrexham, United Kingdom
Top Contributor
64 reviews 64 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at this hotel three times for work. Each time the service is worse. Either the wait for room service is extortionately long-or they cannot fit you in the restaurant. The communal areas and reception are decorated very nicely, however the rooms are tired and need updating

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Mr Hollie L Thank you for staying at the St Johns Hotel. You are perfectly correct to expect a high standard of service and product when staying at our Hotel, and I am truly sorry that on the three occasions you have stayed we did not meet with your expectations. I can assure you this is not a true... More 

Warrington, United Kingdom
Top Contributor
54 reviews 54 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed with colleagues and found the hotel to be very appealing in the reception and bar area, yet my room was tired and dark. The bathroom felt as though it was in need of a refurb as it had holes in the wall which had been filled in, slightly grubby sealant and a generally very tired looking shower. The... More 

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St Johns H, General Manager at The St. John's Hotel, responded to this review

Dear Chris L Thank you for staying at the St Johns Hotel and for writing a review. I do regret you found your room was not to your liking and the light was not sufficient for the room. I do apologise to you especially concerning the few maintenance issues raised, these issues have been acknowledged and rectified by the maintenance... More 

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