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Ramada Birmingham, Solihull

4.0 of 5
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The Square, Solihull Hall, Solihull B91 3RF, England
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Ramada Birmingham, Solihull
Best prices for: 1 room 1 guest
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Ranked #12 of 24 Hotels in Solihull
A recent review
5 of 5 stars reviewed yesterday
Thetwosues Newport, United Kingdom
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678 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newport, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I would like to thank all the staff who kindly helped my sister today, unfortunately she was taken ill, the staff promptly assisted us and called the paramedic. Liz was particularly helpful, several gentlemen also assisted, unfortunately I did not take their names, but they were all extremely caring and helpful. We were able to continue with our afternoon tea,... More 

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Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We have just returned from a wedding in Solihull on 27th June 2015. We lived for 15 years in Solihull, and the George (as it was then) was one of the top hotels in Solihull; always full, and expensive. So, we decided - my wife and son - to stay there for this occasion; a bit of luxury & pampering....but... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Whilst we are undergoing a refurbishment programme our rooms do differ and we will always (subject to availability) offer alternative rooms , hence 2 other rooms were shown and an alternative room selected of your choice. As with every hotel events do take place in hotels, especially over the weekend, although we do have a zero tolerance when guests are... More 

Travelers are raving about these Solihull hotels

2 reviews
1 of 5 stars Reviewed 1 week ago

Visited here recently for works get together,had selected the buffet option for £16 a head. Service was very good and staff were very attentive and a real credit, amenities very clean and lovely surroundings. Initially parking was confusing, buffet food was very very disappointing,insipid and not very good value and tasteless(even Iceland would have been tastier!!) There was not even... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Your comments have been forwarded to our chef for investigation, however the request was made for no deserts to be offered as cakes were being brought in! We will ensure any possible improvements will be made. Kind Regards More 

York, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night after a party in the area. It served it's purpose. Good quality, quiet, well located. The parking charge confused us initially but we could claim it back as resident. The bar areas is in a medieval building - very nice. The room info was good apart from what and when was breakfast - or did I... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Our apologies if you found the parking charges confusing, for reference guests staying in the hotel receive complimentary parking which is stated on the car park charges at the entrance of the hotel. We hope to welcome you back to Ramada Solihull very soon. Kind Regards More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here just for the night to visit a friend, location is perfect, less than a minute to the local town, full of bars and restaurants! Staff were so helpful when asking advice on where to go (I think her name was Anita??) room was very clean, comfy bed, we also had the afternoon tea before we left the day... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

We think Solihull is an amazing place and it's great when our guests have the opportunity to visit the fabulous shops and attractions all within walking distance of the hotel. Thanks for the great comments I'm pleased you found the advice useful! Kind Regards More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for just 1 night, yes the TVs need updating (separate freeview box) but ask any of the staff and and they'll happily help! Cleanest room I've stayed (dust particles happen be realistic!). Best location in Solihull!

Was this review helpful? Yes
Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

We love it when we exceed our guests expectations! Thank you for your comments we hope to welcome you back to Ramada very soon. Kind Regards More 

Bellevue, Washington
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed in this hotel 4 times over the past two years, booked by our company, due to its central location. The hotel is in desperate need of an extensive deep clean and modernization. Tired carpets, heavy & dated curtains, mouldy bathtubs, and damaged furnishings. On this visit I stayed in a room that is more modern than on... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

We are undergoing a refurbishment programme which will see an improvement extending into the bedrooms throughout the summer period. Thank you for your continued support during this period of improvement. Kind regards from all of our staff! More 

Hessle, United Kingdom
Top Contributor
148 reviews 148 reviews
130 hotel reviews
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel to Solihull quite a lot on business and my usual hotel was full so I decided to give this a go when my corporate travel agent recommended it. Upon arrival at 8pm I knew something was immediately wrong when the receptionist asked "are you ok with a twin" (I always book a double - well why not?) -... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

We are pleased you enjoyed your stay and will always do our utmost to ensure a preferred room is allocated to our guests. Please accept our apologies for any inconvenience caused. We hope to welcome you back to Ramada Solihull very soon. Kind Regards More 

Solihull UK
Top Contributor
68 reviews 68 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stopped at (what we call The George) in Solihull for 2 nights. We booked room only and as we were leaving after the first night before the restaurant opened we did not have breakfast. But we were charged for breakfast and refused a refund. On our first night we were in one of the rather quirky "Garden Rooms" which... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your review regarding your recent stay. Some of our packages are breakfast included so cannot be refunded, for future reference our staff can always provide a continental breakfast outside our restaurant opening times. Our apologies if you felt offended by our staff asking why the room move was requested, this would only be done to ensure if... More 

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