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Ramada Birmingham, Solihull

4.0 of 5
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The Square, Solihull Hall, Solihull B91 3RF, England
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Ramada Birmingham, Solihull
Best prices for: 1 room 1 guest
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Ranked #11 of 24 Hotels in Solihull
A recent review
5 of 5 stars reviewed 3 days ago
Aaron T Haverhill, United Kingdom
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Haverhill, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in May 2015 on a work trip and was very pleased with the service of the staff very very friendly and helpful straight away telling me of local restaurants and bars and directions and distances to places I was heading and providing local maps. For the small price we payed the room was of a great standard with... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for the great review! We hope to welcome you back to Ramada Solihull very soon. Kind Regards More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stopped in one of the larger rooms. Clean, tidy but with an ageing 90's décor. This size of the TV didn't mimic the size of the room. You could hardly see it from the bed. Even Holiday Inn Express have 32" TV's. The TV had a complicated freeview box added. Breakfast was average, not as good as the splendid... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your comments which will be forwarded to the relevant departments for improvement where possible! Kind Regards More 

Kingston-upon-Hull, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here at the weekend and the location is good and room is good the only issue me and my friend had is customer service in the restaurant areas. Most of the staff are good but one or two talk down to you like they are not interested. Also breakfast was a good set out but low quality of... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

All of our staff are trained on delivering excellent customer service and this will be forwarded to all departments to ensure these standards are maintained. Thank you for your valuable feedback allowing us to make improvement where possible. Kind Regards More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic deal £99 got 2 people a room parking and 3 course meal and breackfast. Fantastic food! Polite staff, hotel old and a bit tierd but very clean and comfy. Right in the town centre George's resterant was amazing.

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your great review which will be forwarded to the chef! We look forward to welcoming you back to Ramada Solihull very soon. Kind Regards More 

Boston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a nice hotel in a nice, convenient location. I did notice as other reviews said that the TV is very complicated to work, the room was dusty, and there wasn't much left over at breakfast when we went at 9am and it wasn't refilled. But the room was very nice and the bathroom was nice with only a... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your review, your comments have been noted and any possible improvements will be made. Kind Regards More 

Knaresborough, United Kingdom
Top Contributor
130 reviews 130 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I hadn't stayed at this hotel for quite some time. It's pretty handy at the end of the shopping precinct and walkable from the station. I usually stay at the St Johns because of the pool and gym and its location, but as this came up cheaper I thought I'd give it a whirl again. Nice enough. i was allocated... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Many of our guests find the location (right next to Touchwood shopping centre and Solihull main shops) a big bonus when staying at the hotel. Thank you for your review we hope to welcome you back very soon. Kind Regards More 

Ireland
Top Contributor
52 reviews 52 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

room was ok, a bit basic. hotel in a nice place. only complaint was that room was a sauna! rates pretty good too. would stay here again, and location is close to everything! bar ok, prices better in town but nice for one.

Was this review helpful? Yes
Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your review, please ask at reception if your allocated room is not to your liking and we will do our utmost to arrange a room move. We look forward to welcoming you back to Ramada Solihull very soon. Kind Regards More 

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