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All 21 Solihull hotels

Ramada Birmingham, Solihull

4.0 of 5 Hotel   |   The Square, Solihull Hall, Solihull B91 3RF, England
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Ramada Birmingham, Solihull
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Ranked #13 of 21 Hotels in Solihull
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601 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We booked about 2 months in advance, however when we arrived later than planned we were told that there were no more double rooms left only single rooms. Obviously not happy we asked for this to be sorted out. In fairness to the hotel and as a credit to its staff I will say that they were VERY helpful, went... More 

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Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was my Mothers Birthday and could find no place to stay , how ever Anita Tarry came to my rescue with her team on the main Booking in Desk and found me a fantastic room for myself and my wife.We had a supper Evening Meal in the Main Restaurant, and the breakfast was just as good . Karl one... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

We love it when our guests enjoy their stay! We are pleased we could accommodate you during such a busy time (advance bookings are always recommended). We very much look forward to you next with us. Kind Regards More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Would like to say a massive thank you to the Ramada hotel. The service was fantastic. I would like to give a big personal thank you to the barman Jack Clement for his outstanding customer service and character behind the bar. His service in the bar throughout our stay was superb and I look we look forward to stopping in... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Our staff are trained to offer excellent customer service and it is always rewarding when an individual is recognised by our guests! We hope you will visit us again very soon. Kind Regards More 

Bradford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights on the 15/16 feb.The staff were very cheerful and enthusiastic.I forgot my i-phone charger and enquired to see if the hotel had a spare one I could borrow,after various internal calls by reception,there wasnt one in the hotel.Coincidently there was a shift change at reception and the receptionist had heard I was looking for a charger.She... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Its always rewarding to go that extra mile, and even more so when it is so nicely acknowledged by our guests. We look forward to welcoming you back to Ramada Solihull soon. Kind Regards More 

Birmingham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great time staying at the Hotel. we had stayed there as a family the year before so we were very familiar with the premises. We found the staff to be very helpful and polite. The rooms were clean The restaurant service and food was excellent as always. Very friendly restaurant manager. We would certainty stay there again.... More 

Was this review helpful? Yes 2
Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Valentines is a special occasion and we are pleased we made it a memorable one for you both! Many thanks for the great review we hope to welcome you back very soon. Kind Regards More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

second time in 6 months staying at this hotel only experienced 2 members of staff throughout both stays, both check ins the same miserable non helping girl at the front desk who puts across the attitude that shes there because theres a gun to her head!!! does not lift her head when guests walk in the hotel or acknowledge guests... More 

Was this review helpful? Yes 1
Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your review regarding your recent stay. All of our staff are trained and monitored in customer service, this will be looked into and immediate action will be taken. The heating is being monitored by our maintenance staff on a regular baisis. Thank you for your valuable feedback Kind Regards More 

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Returned to the ramada yet again for probably about the 15th year still great service and value. The staff are consistently helpful and polite it's really good to see the same faces year after year hotel is getting a face lift but on the whole is great wonderfull staff like Anita tarry liz the restaraunt manager and Lesley and sue... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

It is always rewarding to receive such great comments, especially from our regular guests! We look forward to welcoming you back really soon, and hope you bring many new clients with you! Kind Regards from all your 'friends at Ramada Solihull. More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checked in with no problem at all, we were staying for two nights to go to the NEC for a trade show. We arrived Sunday evening , the room was very tired and was no way worth £160 room per night. Had a luke warm shower but didn't think anything of it as my Husband had a shower after me... More 

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Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your review regarding your recent stay. The issues we experienced with the hot water affected a small part of the hotel due to the exceptionally high usage and everyone departing the hotel at the same time, this has now been rectified and relevant compensation extended! Your comments regarding the breakfast have been forwarded to our suppliers for... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I came all the way from Kent to stay at this hotel for the weekend to attend my closest friends wedding of which I was Maid of Honour. I have allergies against both sea food and fish. I ordered the afternoon tea, with a substitution for the prawn sandwiches, however the food still arrived with them. After telephoning reception and... More 

Was this review helpful? Yes 1
Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

The initial request for afternoon tea did not refer to any fish allergy this was only commented after it was delivered, our apologies for the replacement tuna (it was understood that shellfish was the issue and not fish) an apology was given by our staff and a full refund of the afternoon tea was given. We regret if the e-mail... More 

Lincolnshire, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed for one night at the beginning of February. After a good check in we went to our room and to be honest was disappointed, the room seemed small but as we where there for one night only it didn't really matter. We went down to the bar and sat and had a couple of drinks whilst looking at... More 

Was this review helpful? Yes 5
Customer Servic... S, Guest Relations Manager at Ramada Birmingham, Solihull, responded to this review

Thank you for your review. Please accept my sincere apologies if you were disappointed with the reduced choice of menu, this was an extremely busy period for the hotel resulting in much larger than expected numbers in the restaurant, we will ensure we are better prepared in future. Your comments have been noted and any possible improvements will be made.... More 

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Additional Information about Ramada Birmingham, Solihull

Address: The Square, Solihull Hall, Solihull B91 3RF, England
Phone Number:
Location: United Kingdom > England > West Midlands > Solihull
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Birmingham, Solihull 4*
Number of rooms: 145
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Also Known As:
Ramada Birmingham, Solihull Hotel Solihull
Ramada Solihull Birmingham
Solihull Ramada
Hotel Style:
#6 Luxury Hotel in Solihull

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