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Holiday Inn Solihull

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61 Homer Road, Solihull B91 3QD, England
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Holiday Inn Solihull
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Holiday Inn Solihull
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358 reviews from our community

Traveler rating
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    67
    23
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have been for fish and chips tonight, very very nice meal, beautifully presented, staff very pleasant and helpful, will certainly go again. The newly refurbishment of the dining room is lovely and the staff are so friendly, it was a pleasure to eat there.

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Leeds, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

a fantastic refreshed lobby, restaurant & bar area makes for a fantastic entrance to this excellent hotel . Location is perfect for those who don't want city centre traffic issues. With the Touchwood centre opposite there are various options for dinner, thats if you don't fancy a meal in. All in all a truly excellent hotel

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Hi phil S Thank you for your feedback and five star review. I am pleased to hear that you enjoyed the new ground floor of the hotel, we are also very excited about it. I look forward to see you again soon. Thanks Diana Bull Revenue Manager More 

Greater Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

First impression was very good. It looked like it had been renovated. If only things were explained at check-in e.g. parking charges, opening times of restaurants and bar etc. The room looked old and out of date with old curtains and uncleaned windows. Cobwebs were also visible and mattress was very hard. We booked holiday inn for 2 nights. On... More 

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Dear Raskazone Thank you for feedback, I’m sorry to read that you encountered problems during your stay. We should have made you aware at check in of the facilities and opening times. We endeavour to clean all rooms as soon as possible, I am sorry that there was a delay in servicing your room during your stay. If you would... More 

Bedfordshire
Top Contributor
71 reviews 71 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is well situated, across the road from the main shopping centre. The public areas are very stylish and the food in the restaurant was good. My room was spacious and comfortable, but a bit shabby and tired. The pool area was similarly shabby and the pool surrounds needed a good clean. This is a nice hotel which, with... More 

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Hi ChrisBedordshire Thank you for taking the time to leave your feedback. Last month we completed a £1 million refurbishment of the ground floor of the hotel, the refurbishment programme will continue as the year goes on. We look forward to welcoming you back soon. Thanks Diana Bull Revenue Manager More 

Neath Port Talbot, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel early May 2015. We arrived a few hours early. On checking with reception the room was ready. Check in swift and easy.The hotel reception was very impressive and all staff we met were professional but with a smilrle also. The room was large and comfortable . The bed was comfortable and a good nights sleep was... More 

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Hi Phil H Thank you for your lovely feedback and four star review. I am pleased to hear that you enjoyed the newly refurbished Terrace and the team looked after you so well. I look forward to seeing you again soon. Thanks Diana Bull Revenue Manager More 

Top Contributor
87 reviews 87 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel just because a colleague booked it for me as it was close to his house and we had to leave early the next day. 1. Hotel From outside pretty ugly but inside you could see it was newly renovated. So, no worn out areas. Bar/dinner area nice. 4/5 2. Check-in Friendly receptionist and quick check-in.... More 

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Dear Patick F Thank you for taking the time to leave your feedback, I am sorry to hear that you did not feel the hotel is not worth it. I am disappointed to read about that your bedroom was not up to our usual standard. However I am glad to hear that you were able to enjoy the newly refurbished... More 

Stoke-on-Trent, United Kingdom
Top Contributor
65 reviews 65 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A cut above your standard Holiday Inn. Rooms were as functional as usual however a recent refurb in the bar and restaurant is excellent. Breakfast lay out and food really set me up for the day. Great IT docking bays in the bar area - relax, surf and have a drink Good parking and easy walk into the town

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Hi wooleynuts969 Thank you for your five star rating, I am glad to hear that you enjoyed your stay and that you made full use of the newly refurbished lobby. We look forward to welcoming you back again soon. Many Thanks Diana Bull Revenue Manager More 

Southport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is lovely. Staff were very friendly and we were left a bottle of red wine in room for my husband, s birthday, as was my brother and his wife for her birthday. We really enjoyed our stay. The location is excellent and, when in Solihull, we will definitely stay here.

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Diana B, Manager at Holiday Inn Solihull, responded to this review

Dear Sandra D Thank you for your five star rating. I am pleased to hear that the team looked after you well. I trust you enjoyed your celebrations. I would like to wish your family a belated Happy Birthday. Many Thanks Diana Bull Revenue Manager More 

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised at the quality of this hotel. Staff on checking in late on Thursday 23rd were very welcoming and efficient. Receptionist on check out in the morning was extremely friendly and both members of staff are a credit to the hotel. I would definitely recommend this hotel and would absolutely stay here again.

Was this review helpful? Yes
Diana B, Manager at Holiday Inn Solihull, responded to this review

Dear hiya_love Thank you for your review and five star rating. I am pleased to hear that the team looked after you well. We look forward to welcoming you back again soon. Many Thanks Diana Bull Revenue Manager More 

London
Top Contributor
342 reviews 342 reviews
82 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked here because of its accessibility to the Arts Theatre across the road in the new Centre. Reception and check in was speedy and the room was perfectly good for an overnight stay. A comfortable king sized bed with a choice of pillows. Minimal bathroom shampoos etc but the towels were large and fluffy. We booked dinner bed and... More 

Was this review helpful? Yes
Diana B, Manager at Holiday Inn Solihull, responded to this review

Dear brian_uk12000 Thank you for your feedback, I am sorry to read that you did not enjoy your dinner, if you would like to discuss your stay any further please do not hesitate to contact me directly at the hotel. Many Thanks Diana Bull Revenue Manager More 

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