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Holiday Inn Solihull

4.0 of 5 61 Homer Road, Solihull B91 3QD, England
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Certificate of Excellence 2014
Holiday Inn Solihull
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Holiday Inn Solihull
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320 reviews from our community

Traveler rating
    96
    135
    60
    20
    9
See reviews for
60
91
12
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (320)
  • Mar-May only
    (79)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (79)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed there overnight for a gig at the NEC. It was in a great location, very close to the NEC but just outside of the city in an attractive neighbourhood. There was a shopping centre just across the road, packed with restaurants and shops. We were able to use the inn's pool and sauna, the rooms were clean and... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear vixsam, Thank you for your amazing five star review, we're really pleased that you enjoyed your stay with us. We hope to welcome you back soon, then may be you will get an opportunity to use all the leisure facilities. Tim Sparrow, Resident Manager. More 

Cambridge
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

In short: Good location, decent leisure centre and friendly staff. Rooms seem to be a bit of pot luck, pretty standard, nothing imaginative. The essay: I've stayed at the Holiday Inn in Solihull twice now. The location is great - across the road from the shopping centre with some nice chain restaurant choices if you don't fancy the usual room... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear Nicnacnicole, Thank you for your comprehensive review, all your comments are appreciated. I apologise for any shortfalls in service or standards during your stay. I appreciate that after a wait for food, one can often no longer feel hungry. I'm pleased that you did experience our usual room service standards but if you would like to contact me directly... More 

Dartmouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed in July 2014 with my daughter after a visit to the Nec Great location and friendly staff so booked again with my son. Everything was as before except we were having a quiet drink in the bar when it was overrun with screaming kids from a wedding reception we had to retreat to our room to hear ourselves think.... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear Chris R, Thank you for your review, I'm sorry to read that you were disturbed by children from a wedding party. As it's been some time since your stay, a more detailed response is difficult but I hope that had a member of our team been advised at the time, we would have resolved the situation. I hope you... More 

UK
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently held our wedding here and couldn't have wished for a better day. From the moment we checked in one of the wedding coordinators Dan came to greet me and was on hand for ever little thing we needed from glass cleaner to carryiingpushchairs nothing was too much trouble. On the morning of the wedding Terresa and Dan made... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear tired-travellerUk, Thank you for your wonderful review, we're thrilled that you chose us for your wedding and that everything went well. I've already shared your comments with the team including Teresa and Dan, who also commented on the day being so lovely. We're pleased that we were able to make the day special for you, and look forward to... More 

Derby
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spent two nights in this hotel in January the room had moldy shower curtain, dirty sink, loose electrical sockets and tired old furniture not what I expected when paying full price, also there is no soundproofing between rooms as I could hear every little noise from the next room. The heating made a loud hissing all night. The restaurant... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear Christopher R, Thank you for your review, I'm sorry to read that all was not up to standard. I have tried to contact you directly but could only leave a message. Unfortunately we were not aware of any issues until your departure, otherwise we would have made amends immediatley. I can assure you that the socket that you refer... More 

Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent two nights visiting my friends in Solihull. Thoroughly disappointed with the room and service. The room was large but lacked character , whatever basic furniture it had were dated. the room doesn't have a safe or wardrobe , clothes need to be hanged in the open . Only good thing about the room was that it is quite spacious.... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear bibiNfifi, Thank you for your review, I'm sorry to read about the shortfalls in standards during your stay. I'm not able to establish when and which room you stayed in from this review but if you would like to contact me directly at the hotel, I'd be happy to take further information, investigate and get back to you. Tim... More 

London
Top Contributor
51 reviews 51 reviews
48 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location just SE side of the Touchwood Centre Large late 80's/90's building Very dated, wall to wall carpet, carpet on the walls in the lifts! Pictures on website next to a lake don't really match the reality, you don't really know the lake is there unless you look for it, it's not a integral to the site. Bathroom size could... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear Toolbag, Thank you for your review. I can see that you've had a mixed experience after staying with us and so for the areas that weren't up to standard I apologise. I'm pleased to say we have a £1million refurbishment commencing this month, the result of which will 'open out' the lobby area onto the lake as we agree... More 

Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've just returned from a 2 night stay at the Holiday Inn - which we used as a base whilst we visited family in the area. This is a typical Holiday Inn - reasonably modern with fairly bland rooms. We had booked one standard double and a twin bedded room. The double had a large bed - super king I... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear mrsd33, Thank you for your great review about our hotel, in particular the bed comfort, leisure facilities and breakfast but especially the fantastic comments about our team. I've already shared your review, we're all thrilled that you enjoyed your stay. I'm sorry to read that we initially allocated your sons an unsuitable room, I spoke to them myself to... More 

Fareham, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Bedroom clean and comfortable (bed excellent!!). Unfortunately in room 315 with tiny window. The staff were friendly and very helpful. The pool and facilities were excellent. Unfortunately we were with an organised holiday which dictated the times of meals and there were long waits (especially on one occasion when I did not have a starter and waited well over an... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear Sue W, Thank you for your review and great score, we appreciate it. We'll be having a post-Christmas debrief early in the new year where we'll discuss your comments inlcuding those about the style of service and food. It was great accommodating you and all your group over the festive period and I hope that you will consider staying... More 

Cannock, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 20, 2014 via mobile

I choose this hotel as myself and some colleagues were attending a meeting at the council, so it's location was spot on. Why average.... Well.... Problems 1 It looks as though the hotel hasn't been updated since it was built 2 The beds are not comfortable 3 The air con didn't really work 4 Hardly any water pressure in the... More 

Was this review helpful? Yes
Tim S, Manager at Holiday Inn Solihull, responded to this review

Dear Andrew W, Thank you for your review, I'm sorry to see that you experienced problems but also grateful for the kind words about the cleanliness of the hotel, it's location and breakfast. I'm pleased to say that we have a £1million refurbishment starting in weeks and I hope that had you reported the other negative points in your review,... More 

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Additional Information about Holiday Inn Solihull

Address: 61 Homer Road, Solihull B91 3QD, England
Phone Number:
Location: United Kingdom > England > West Midlands > Solihull
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Solihull 4*
Number of rooms: 120
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#4 Luxury Hotel in Solihull

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