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Village Urban Resort Solihull

The Green Business Park, Dog Kennel Lane | Shirley, Solihull B90 4GW, England (Formerly De Vere Village Solihull)
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1 room 1 guest
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Village Urban Resort Solihull
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642 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (642)
  • Mar-May only
    (180)
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    (188)
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    (150)
  • Dec-Feb only
    (124)
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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I will get straight to the point. The only downside was I rang down to reception to ask for some extra pillows as we only had one each. No call back after an hour so I called again and got through, the receptionist was very polite and said the pillows would be brought up to our room. Anyway, this never... More 

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

The hotel is in Shirley, not Solihull. It is dirty and stained. My armchair had a stain that looked suspiciously like semen, and there were two earrings that remained on the carpet during my stay, untroubled by a vacuum cleaner. Air conditioning unit extremely loud and the air in the room too dry. Internet access was so terrible that, despite... More 

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Cleethorpes, United Kingdom
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Situated just off Stratford Road, a short distance from Junction 4 on the M42.... Quiet location with all of the usual "Village" facillities, Large Pool and leisure club and Pub style bar. Restaurant can get a little busy but the food is kept topped up throughout service. I would have no reservations about staying here again when in the area.

Was this review helpful? Yes
Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear SG2705, Excllent to have your review. Glad you had a good stay. Regards, Heather Hoskins, General Manager. More 

Birmingham, United Kingdom
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i like the Village Hotel,all the staff i came into contact with were friendly and polite. the rooms are very nice except for the beds coming away from the walls...weve stopped there 3 times,the first one being 2 years ago...and they have been the same everytime,you would think that they would have done something by now!.also bad design off the... More 

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Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear lizzyt, Thnak you for your review - glad you found us very good. I will ensure your feedback is reviewed and where possible action taken. We hope to se you again soon. Regards, Heather Hoskins, General Manager. More 

1 review
2 of 5 stars Reviewed 1 week ago NEW

We arrived at 2 30 to be told that our room was not ready and that we would have to wait 40 mins to check in. Not a problem so we sat in the lobby and had a drink. There are not enough seats in the lobby and the tables are all cushioned so the drinks don't balance very well.... More 

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Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear James H, Thank you for taking the time to review your stay last week end. I am as dissapointed as you that it did not live up to the expectations that we would both reasonably expect. I will follow up your comments with our housekeeping team - who are normaly very highly commended. For your future general information persons... More 

Ebbw Vale, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, Our 3rd village hotel and a very good one at that. Reception staff were very helpful at all times, room was very clean Would definately recommend to anyone who's looking for a nice hotel

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Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Miss Jones, Thanks for the review - that will be thrid Village- so only 25 to go! And we have them in even more locations now with our 3 Scottish properties fully open in Glasgow, Edinburgh and Aberdeen. Glad that you had a lovely time at ours. Best Regards, Heather Hoskins, General Manager. More 

Coventry, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We are members of Coventry Village and had a deal to stay one night. We stayed in an upper deck room which was very modern. We prefer the bar area and pool facilities in Coventry. The evening meal was average but breakfast was excellent. The hotel is 10mins drive from Solihull town centre.

Was this review helpful? Yes
Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear mikesue, Thank you for your review. I am pleased to hear you are a regular village person! I will also ensure our Coventry Cousins get your feed back. Best Regards, Heather Hoskins, General Manager. More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a nice hotel and gym leisure hotel. I do have a membership but have also stopped here on a couple of occasions and have found the rooms comfortable and nicely deciorated. Also breakfast is lovely and service is good. They also have a Starbucks and a pub/grill. It's a nice place to stay if wanted to stay near... More 

Was this review helpful? Yes 1
Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Rhianon, Thank you for your review, pleased to read you have been able to experience our all round facilities. I hope you managed to get to our Members night last Friday? - If not look out for the next one, which will be a Christmas affair - the sun might be shining outside but the snow is just around... More 

Leeds, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We received a warm welcome on arrival from a very lovely lady. The room and bathroom were very clean. We had two children with us so the two additional beds made the room a little tight for space but we had expected this so it wasn't a problem. It is a shame that no alternative rooms are available to upgrade... More 

Was this review helpful? Yes 1
Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear aitcht74, Thank you for reviewing your recent family stay. I am happy to read in the main it was good. I thought I would leave you a little note (as it may be of interest) about a few different options at a number of our hotels regarding family rooms: Most of our recently built properties have what is refered... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a weekend and loved it.The staff are friendly and polite and were willing to assist if you have a queries.The bedroom was clean and spacious our bed was made everyday along with fresh towels left in the bathroom.Breakfast was self service and good value as it was included in our tariff .Only downside but not the... More 

Was this review helpful? Yes 1
Heather H, General Manager at Village Urban Resort Solihull, responded to this review

Dear di s, Thank you for your review - fab to read you had such a good stay! Please be assured that we do have staff on duty 24hrs - so if you are ever disturbed by those less thoughtful than you in the future do call down to our reception and we will be able to assist. Best Regards,... More 

Hotel Review Summarization

What travelers say

  • Leisure facilities(11)
  • Very good(4)
  • Very modern(3)
  • Flat screen TV(3)
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Other (10)
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