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All 21 Solihull hotels

Village Urban Resort Solihull

4.0 of 5 Hotel   |   The Green Business Park, Solihull B90 4GW, England (Formerly De Vere Village Solihull)
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Village Urban Resort Solihull
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Ranked #11 of 21 Hotels in Solihull
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484 reviews from our community

Traveler rating
    176
    183
    69
    42
    14
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95
152
13
128
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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England
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We are current gym members of The Village Solihull. Great deal on membership...much better value than other gyms locally. Fab classes esp Becky's Body Combat. No experience of having stayed in hotel but my husband says that he's enjoyed great breakfasts and Costas there as part of his work. Great things about The Village: Sunday carvery is awesome Weekend memberships... More

Was this review helpful? Yes 1
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Charlotte 27 Thank-you for giving us feedback with regards to your recent experiences at Village Urban Resort Solihull. As leisure members your feedback is vital for us to know what we are achieving or failing to deliver our member expectations. Overall we are pleased that you are happy with a number of the products and services that we provide.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for my boyfriends 50th birthday 20/09/2014 .The staff were very friendly and helpful. The hotel was lovely and clean.The room was amazing could not fault it. Had a lovely meal .Food was lovely good selection .The service was great. The breakfast in the morning was plenty nice and hot and fresh .There is a nice bar area with... More

Was this review helpful? Yes
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Patricia W Thank you for taking the time to post a review following your recent stay with us. We are delighted to read how much you enjoyed your stay with us. Our staff were thrilled to see your comments. We hope to welcome you again soon in the near future. Kind Regards Giles Hammond General Manager More

Brighton and Hove, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

do not stay here with a family! firstly got to say that staff and facilities great, food not so good, nothing fresh - upmarket school dinner quality what ruins the place is the hords of lads in and around the place, like were were staying in a sports bar! smokers lined up outside the hotel, pizza delivery companies back and... More

Was this review helpful? Yes 2
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Thank-you for your insight into your recent stay with us. We appreciate that all of our guests have their own opinion and view on their stay, however I firmly believe that the picture that you have painted of the experience is not a true reflection of a stay with us here at the Village Urban Resort Solihull. We... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My Friend and I regular use this chain for relaxing weekends away . We arrived Friday. We liked this village it's smaller and quieter and friendly than others we have visited minor niggles about how dark room are. Not suitable for people with visual impairments. But very comfortable lovely modern bathroom reasonable breakfast This evening my. Friend I went to... More

Was this review helpful? Yes
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Thank you for your feedback following your less than satisfactory experience with us that left you disappointed with our Leisure experience. Receiving guest feedback is critical for us to ensure we know from our guests point of view when we are not delivering and on this occasion it is clear that we have failed to deliver our usual... More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I stayed at the hotel for one night this week, arrived tired & hungry having been stuck in traffic for 2 hours after leaving the NEC and really needed a relaxing evening and a good meal. Reception check in was swift and the room was fine but the restaurant was a disaster. I dined with my work colleague and we... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Angela G I am personally very sorry you did not experience our usual great levels of food, customer service and attention to detail whilst dining in our Verve Grill. I have discussed your comments with our newly appointed Restaurant manager who was highly embarrassed to hear such feedback, this of course will be communicated to our Head Chef as... More

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

These hotels are exactly what they set out to be. Great places to stay at very good prices, so long as you book in plenty of time. The facilities are very impressive, fantastic gym and pool and some great entertainment during the week in the bar area. The only downside is the quality of the breakfast which is quite limited... More

Was this review helpful? Yes 1
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Robin M Many thanks for taking the time to post a review following your recent stay with us. We are delighted to read that you enjoyed your recent stay with us and that your business needs were met witht he facilities that we have to offer here at Village Urban Resort Solihull. Although it was disappointing to read that... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A decent business hotel, well located. Modern facilities. Slow reception service. Avoid rooms for disabled (quite annoying). Weird bathroom, weird bed. Difficult to park a car. Poor breakfast. In principle one expects more and ends up disappointed.

Was this review helpful? Yes
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Hazmed We are so very disappointed to read your feedback following your recent stay with us. I can only apologise that on this occasion we were unable to deliver our usual high stand of services and products. I would be grateful of further feedback should you wish to get in contact me as we also would want to ensure... More

Birmingham, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

second visit,few niggles....the girl on the spa reception was incredibly rude(4.30 pm friday 29th aug) ...just stood and stared at us as we waited for towels,no " hello,can i help you",nothing....made us feel really stupid!!.the pool area was nice altho my son wasnt allowed in anything ,which ment i couldnt use them either....very silly rules ,especially as its a family... More

Was this review helpful? Yes 1
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Lizzy1969 Many thanks for taking the time to give us some honest feedback following your stay with us. Although overall you have been impressed and would return it is concerning to read feedback with regards to the staff and certain areas that we failed to deliver your expecte dlevel of service. I will be sure to pass on your... More

Isle of Man, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic Customer service saved the day after having to move to a third room by mid evening The professional service offered by Conner on reception and his clear intent in resolving our issues are commendable Although the restaurant was closed, we chose to eat at the Victory Pub. Great food and very friendly service The room was clean and functional... More

Was this review helpful? Yes
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Enigma781 Thank-you for taking the time to post a review following your recent stay with us. We are thrilled to hear that Connor was able to turn your stay around following issues with your bedroom and that the rest of the team impressed you with their freindliness. I will of course share with him and the rest of the... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few months back as came to the area for work related stuff. Overall I was pleased with the hotel, was a clean room, breakfast was good, friendly staff. Only reason I rated it 4 and not 5 was because the shower wasn't draining properly at all, but otherwise happy with everything else!

Was this review helpful? Yes 1
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Tanrav2014 Thank-you for taking the time to post a review following your recent stay. We are delighted to read that overall you enjoyed your stay and the facilities of the hotel and can only apologise about the issue with the shower not draining properly. We will of course look into this and ensure that it is rectified. We hope... More

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Additional Information about Village Urban Resort Solihull

Address: The Green Business Park, Solihull B90 4GW, England (Formerly De Vere Village Solihull)
Location: United Kingdom > England > West Midlands > Solihull
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Village Urban Resort Solihull 4*
Number of rooms: 128
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Also Known As:
Village Prem Solihull Hotel Solihull

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