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All 21 Solihull hotels

Village Urban Resort Solihull

3.0 of 5 Hotel   |   The Green Business Park, Solihull B90 4GW, England (Formerly De Vere Village Solihull)
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Village Urban Resort Solihull
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Ranked #11 of 21 hotels in Solihull
A recent review
4 of 5 stars reviewed 5 days ago
Charlotte M
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473 people have reviewed this hotel

Traveler rating
    173
    180
    66
    41
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (473)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Went here at the beginning of the year with a friend and was absolutely wonderful. The room were lovely. The bathroom was amazing and cleaning and it's great there's a Starbucks in the building which is our favourite. The only downside was the evening meal which I found way over pressed for what you get but the food was nice.

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Dorchester, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Good clean hotel at an amazing price - the current 2 night pre pay offer. TV not working on arrival so called reception and Ian arrived within 5 mins. Whilst trying to fix the TV we got chatting about what to see in Birmingham. Ian could not fix the TV without taking the surround off and as we were off... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Suzanne Your positive comments relating to your recent stay have been well received by the whole team. It really is a boost and great for team morale. We really do try very hard to exceed our customers expectations and your positive re-enforcement has a placebo effect! Likewise we must learn from our critics and focus on improvement through analysis... More

Southern Wales, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Village hotels are a great choice for a relaxing break, we've stayed at them for several years all over the country, usually with children. Have also used them for business trips. This time we stayed as a couple and tried the restaurant for a treat. Don't bother, we left there very disappointed. Wrong, then incomplete starters, 45 minutes wait between... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Cariadmam Many thanks for taking the time to post a review following your recent visit. I can only apologise for your disappointing restaurant experience. Both the Restaurant Manager and his team will be highly embarrassed to hear such feedback as this is definitely not the type of service that they pride themselves on. I can assure you that this... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean hotel, good gym but staff weren't very helpful, didn't seem to know basic information, & the drinks prices in the victory bar were extortionate, £4.50 for a small malibu & coke.....way over priced

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay with us. I am sorry to hear that you felt that the knowledge level of some of our team members was not up to your expectations. I can assure you that all of the team members are fully trained and signed off after the... More

Carlisle, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

All appeared to be fine on arrival- First Impressions were V Good, however when we got to our room we discovered that we had been allocated a disabled room with toilet and wet room shower only. This immediately alarmed us because we had not requested disabled room. Our eldest daughter is disabled and our own bathroom is a wet room... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Many thanks for giving us feedback during your check out today following your stay with us at the Village Urban Resort Solihull. We are always keen to receive any type of guest feedback, although it is never encouraging to receive negative comments this information is vital to monitoring our guests experiences and understanding when we have fallen short... More

Norfolk
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a 3 night stay for DBB (including a glass of vino each) at Village Urban. Lovely modern hotel- has the "virgin" feel to it ! Lovely 3 course meal each nite including a glass of wine, all for £246 for 2 thro expedia. Highly recommended. Lovely room. Lovely bathroom and shower. Close to Warwick castle ( 8... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Many thanks for your feedback following your recent stay. Our team were delighted to read that you and your partner had such an enjoyable stay with us and were able to take advantage of our great value Dinner, bed and breakfast package. It is always nice as well to hear when a staff member has made a marked... More

Biggleswade
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at this hotel but there was a problem with the booking. Nothing to do with the hotel. The problem was a 3rd party however the way the Reception looked after us was superb. Very professional and happy staff at Reception and in the Bar. Complimentary drinks whilst a solution was made. This was sorted very quick. Transport provided... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dera Guest Thank-you for your kind comments following your recent experience here at Village Solihull. We are sorry that you weren't actually able to stay with us, although it is great to here that the reception team were able to deal with you issue effeciently and effectively, will be sure to bass on your kind comments. We hope that you... More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Village a couple of weeks ago and I was really impressed! As a group of friends playing golf for the weekend and having a catch up, we found the hotel in a good location and with fantastic facilities! There's plenty of great golf courses locally; the spa and gym really were exceptional; the food was that good... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Many thanks for you recent review following your stay with us. We are delighted to here that you had such an enjoyable stay with us and that you were able to make the most of the hotel facilties. We are glad that we able to accommodate you despite the issue with Air conditoning that was only a temporary... More

harrogate
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here on a business stay whilst exhibiting at the NEC.The hotel has a warm welcome with friendly staff behind reception to greet you on arrival. On entering my room I was pleasantly surprised with the size, décor, bed and bathroom as it was much better than anticipated - perhaps I was put in a superior room. Immediately after... More

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Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest Many thanks for your recent review following your stay with us We welcome all comments both positive and negative as this gives us a true reflection of how the guests have or haven’t enjoyed their stay with us. I am delighted to read that you enjoyed both he bedroom and leisure facilities within the hotel, however disappointed to... More

uk
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So much went wrong with this stay I don't know where to start but here is a run down. Being misinformed at the time of the booking The Victory bar being like a club 18 to 30 with drunk young men making lewd comments Dirty hotel from the buttons in the lift to the stench of urine in the swimming... More

Was this review helpful? Yes
Giles H, General Manager at Village Urban Resort Solihull, responded to this review

Dear Guest We are always am keen to receive any type of guest feedback, although it is never encouraging to receive negative comments this information is vital to monitoring our guests experiences and understanding when we have fallen short of meeting our guest expectations. Having read through your detailed feedback, I can only apologise for all of the issues that... More

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Additional Information about Village Urban Resort Solihull

Address: The Green Business Park, Solihull B90 4GW, England (Formerly De Vere Village Solihull)
Location: United Kingdom > England > West Midlands > Solihull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Village Urban Resort Solihull 3*
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Also Known As:
Village Prem Solihull Hotel Solihull

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Solihull #7 Business Hotel in Solihull
Hotel Class
Official Description (provided by the hotel)
Village Urban Resort Solihull is conveniently located close to the major motorway and rail networks, making it the perfect base to explore the new Birmingham revival in all its glory. The latest hotspot for big shops, big label and big nights ou!. It's ideal for quick access to the NEC, LG Arena and Birmingham International Airport. Nearby attractions include chocoholics favourite Cadbury World, the Sealife Centre, Touchwood shopping Centre and Warwick Castle. Village Urban Resort Solihull has 128 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
Number of rooms
128

Questions & Answers

Questions? Get answers from Village Urban Resort Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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