We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Puckrup Hall, Tewkesbury

Certificate of Excellence
Hotel website
Puckrup, Tewkesbury GL20 6EL, England
Special Offer
Book early, up to 20% off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Puckrup Hall, Tewkesbury
Professional photos View all
Browse nearby
Hilton Puckrup Hall, Tewkesbury
Hilton Puckrup Hall, Tewkesbury
Hilton Puckrup Hall, Tewkesbury
Write a Review

948 reviews from our community

Traveler rating
    296
    360
    186
    76
    30
See reviews for
169
437
22
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (948)
  • Mar-May only
    (225)
  • Jun-Aug only
    (273)
  • Sep-Nov only
    (243)
  • Dec-Feb only
    (207)
All months
Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The rooms here were furnished with a lot of quality. It may be fading a bit now but the quality is degrading gracefully. The furniture has draws and doors and there are proper thermostatically controlled radiators not back to front air con for heating. As with many hotels the restaurant tries to be both posh and profitable, which normally means... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely grounds surround this hotel, and I have never heard such beautiful birds singing. The staff are very cheerful, happy, cant do enough for you. Recommend Boathouse restaurant in Tewkesbury, lovely setting, interesting varied menu, pianist on Saturday nights. Fleet INN, just down country lane opposite Hotel Entrance, lovely pub alongside waters edge lawned terrace perfect for evening, lunchtime drink.... More 

Was this review helpful? Yes
Cheshire
Top Contributor
76 reviews 76 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed as a family - my husband and I and our daughter and her 2 sons. Accommodation was excellent for this family split. We were on a Dinner Bed and Breakfast basis for the whole family which was first class. There are plenty of public seating spaces both inside and outside for family gatherings! The location of the hotel... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear RODNEYANDPAT Thank you so much for awarding us a grand 5* review of our Hotel on this website. I was very pleased to read that yourself and your family enjoyed your dinner, bed and breakfast stay here and that all aspects of your stay met your expectations. I hope we shall have the opportunity of welcoming you all back... More 

Kidderminster, United Kingdom
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Hotel is beautiful and the leisure facilities were fantastic, but the service in the restaurant was awful. It wasn't overly busy but we still had to wait over half an hour for our starters. We had to ask for a wine list and then after 20 minutes had to ask for someone to take our order. Our main course of... More 

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear RuthieBabe24 Thank you for your your review of our Hotel on this website. I was obviously very concerned to read your comments about the service in the restaurant. I have spoken to our Food and Beverage Manager over this experience and he will be carrying out a full investigation as to the reasons why we have dropped below our... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed one night for business Room modern comfortable and spacious (upgraded to family room as part of hhonors profile) Breakfast to the higher standard frovided by Hilton franchises Would recommend and stay again

Was this review helpful? Yes 1
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Lambster69 Thank you very much for your kind review of our Hotel on this website. I am pleased that your room met your expectations and that we were able to upgrade you due to your Hilton Hhonors profile. I'm glad you also enjoyed the Hilton breakfast experience and we shall very much look forward to welcoming you back on... More 

Reading, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

A great location to have a little break. It is 40 minutes drive from the hotel to Bourton on waters. Staff are friendly and polite. Room is nice, clean and tidy. The view is scenic from our room. Great facilities. Good coverage of wifi. And am very impressed with the omelette I ordered for breakfast :) Nice presentation and it... More 

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear merrypippin1214 Thank you so much for awarding us a grand 5* review of your recent stay here at Hilton Puckrup Hall. I was delighted to read that your stay met your expectations and I will ensure Chef is made aware of your comments about the omelette which I am sure he will be delighted to receive. I do hope... More 

Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked here as had some work meetings in Somerset and the Midlands so an ideal mid-point stop. The hotel is very dated, with lots of wood paneling and a very corporate 'beige' feel to the place. There are long corridors and not much atmosphere. Reception was a bit lacking with the process followed, but no explanation of the facilities or... More 

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear benandglenn Many thanks for your reviewe of our Hotel on this website. I am sorry you felt the reception staff were not helpful, I have spoken to our Front of House Manager over this experience and she will of course be carrying out a full investigation as to the reasons why we did not meet our standards of customer... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Would have given a Good rating . . not quite Very Good. Generally really pleased with our 3 night stay. Can't complain at the price. Lovely location and would definitely return. Room was standard but could have been cleaner (toothpaste smear on back of bathroom door - there when we arrived and there when we left as were the crumbs... More 

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear S Y Thank you for posting a review of our Hotel on this website. I have copied in our Head Housekeeper in on your comments so that the appropriate action can be taken with regards the cleanliness and the issue with maids knocking your door. I will also be investigating why the coffee was not too your liking with... More 

Wales, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is set in large grounds with a golf course and is ideal for a laid-back stay. My wife and I stayed here for two nights over the Easter weekend. We had booked a suite overlooking the golf course and were really pleased to find that we had been given one of the larger suites with a spacious balcony... More 

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear MagicalMrETour Thank you for positing a grand 5* review of your recent stay here at Hilton Puckrup Hall. I am delighted to read that you and your wife enjoyed your two night stay here over the Easter weekend. It is always a pleasure to read such positive comments from our valued guests and I will ensure all the staff... More 

Chalfont St. Giles, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Good value for money, nice pool and good gym, good, plentiful breakfast, rooms clean and pleasant though will soon need revamp, mobile signal poor, wifi terrible. Staff were very nice. Good location, an easy drive to Tewkesbury and Cotswolds and Malverns.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Lynn B, Guest Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Donna W Thank you for positing a review of Hilton Puckrup Hall on Trip Advisor. I am pleased to read that you found the Hotel good value for money and that you enjoyed your Hilton Breakfast and room. I do apologise for the wi-fi signal being poor during your stay, I have reported this to our provider who will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

154 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (109)
Viewed
Hotel & grounds (21)
Viewed
View from room (9)
Viewed
Dining (3)
Viewed
Room/suite (30)
Viewed
Bathroom (11)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question