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Hilton Puckrup Hall, Tewkesbury

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Puckrup, Tewkesbury GL20 6EL, England
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Hilton Puckrup Hall, Tewkesbury
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1,196 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Beautiful hotel first class service and good value Afternoon Tea . Free Health club access Ideal location for a relaxing break away . 1st class customer service staff in reception, bars and restaurant .

Helpful?
Thank Sueg1903
Surrey
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Had booked the hotel for an overnight stay after visiting my son but when we got to the hotel and saw the room we decided to drive the 100 miles home instead. We were offered a better room but as a diamond member it just felt like they should have offered that from the start. Luckily I can afford to... More 

Helpful?
Thank SimonCalder
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Last weekend we booked 7 rooms for our family to celebrate my wife's big birthday. Our 2 day stay was brilliant and exceptional value. We enjoyed most of the indoor facilities including Gym and Pool, and a really good family dinner in the restaurant. All of the staff were very welcoming and professional. Many thanks to all. Bryan Mellor

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matt E
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Matt E Thank you very much for writing a review on Trip Advisor and awarding us a 5* review which I was delighted to receive. I am pleased that your wife enjoyed her birthday here and all aspects of your stay met everybody's expectations. I will ensure your comments are passed onto the staff who will be very pleased... More 

Burnley, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Very pleasant room - standard hotel type but well done. Plenty of space, comfortable bed, good breakfast. Nice to have pool and spa facilities on hand. Shower was a bit feeble and noise from delivery lorries took the edge off our stay but then our room was over looking kitchens and car park.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joanna9102014
Tim B, Public Relations Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Joanna9102014 Thank you for posting a review of your recent stay here at Hilton Puckrp Hall. I am pleased that you enjoyed your standard room and the facilities therein. I was also pleased to read that you enjoyed the pool and spa facilities. We do have different room types, with double deluxe rooms overlooking the golf course and deluxe... More 

Liverpool, United Kingdom
Level Contributor
106 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went down to the Hilton in Tewkesbury for a weekend break. The hotel is set in the countryside in a lovely location,with golf course views . The hotel is grand and the whole hotel is spotlessly clean from entering reception to the grounds. The hotel is spacey and large with plenty of seating leading onto the bar and dining... More 

Helpful?
Thank suefaye
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear suefaye Thank you very much for awarding us a grand 5* review of your recent stay here at Hilton Puckrup Hall. I was very pleased to read that the Hotel met your expectations and I will pass on your comments to the staff who will be delighted to receive them. Thank you also for recommending our Hilton Hhonors loyality... More 

Tewkesbury, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Unfortunately, this property missed the mark across the board. I arrived expecting more of a business traveler and conference style resort hotel, based on the Website information and photos. It was quite to the contrary. There's a collective lack of attention to detail that spans from the housekeeping staff to the restaurant staff. The "upgrade" was to the old manor... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert M
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Robert M Thank you for posting a review of your recent stay here at Hilton Puckrup Hall. The room in the Manor House which you stayed in was a double deluxe plus room and can either be a twin or double room. We cater for business and leisure guests here at Hilton Puckrup Hall and feel that we do... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I visited the hotel for business purposes.. the hotel was very nice and clean inside and outside the hotel. Staff are very helpful and friendly. I will be returning and recommending to others. The gym was very nice too. I loved the views when having breakfast looking onto the golf course.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Laura G
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Laura G Thank you very much for awarding us a 5* review of your recent overnight business trip here at Hilton Puckrup Hall. I was very pleased to read that all aspects of your stay met your expectations and that you will be recommending us to future guests. I do hope we have the opportunity of welcoming you back... More 

Coelbren, Neath, United Kingdom
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice and popular hotel with a golf course attached. The hotel has a reasonable gym and swimming pool also. The rooms were good and the food in the restaurant - very good. Excellent service throughout but particularly in the restaurant. The service there was quick and efficient. The only problem I could see was if you... More 

Helpful?
Thank Eric B
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Eric B Thank you very much for posting a review on this website of your recent New year visit. I am pleased to read that you enjoyed the quality of food and service we provide here at Hilton Puckrup Hall and had a relaxing stay I have noted your comments with regards our Spa. If a guest books a... More 

Herefordshire
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent another lovely weekend at this friendly and comfortable hotel . My daughter and I shared a very nice room which had two double beds and bath as well as shower. We had relaxing treatments in the spa (thank you Elizabeth) and enjoyed the wonderfully warm swimming pool, steam room, sauna and jacuzzi. Breakfast is always a delight, lots... More 

Helpful?
Thank Caroline1948
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Caroline1948 Thank you so much for your very kind 5* review of your recent weekend stay here at Hilton Puckrup Hall. I was delighted to read that all aspects of your stay met your expectations and I will relay your feedback to Nora and Elizabeth who will be glad to know that their efforts contributed to your enjoyable stay.... More 

Piacenza, Italy
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent in this Hotel only one night. I had the opportunity to enjoy the SPA,(absolutely fantastic) and the Restaurant(that was good). Gluten Free friendly Breakfast, very friendly staff.. I can only suggest to visit this place!

Helpful?
Thank Fabrizio S
Tim B, General Manager at Hilton Puckrup Hall, Tewkesbury, responded to this review

Dear Fabrizio S Thank you for positing a review of our Hotel on this website when you recently stayed here for one night. I am pleased that you enjoyed the facilities here and in particular the Spa, restaurant and our friendly staff. I do hope we have the opportunity of welcoming you back when perhaps you may be able to... More 

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