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Holiday Inn Express Walsall

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Tempus Drive | M6-Jct 10, Walsall WS2 8TJ , England
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Holiday Inn Express Walsall
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Holiday Inn Express Walsall
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261 reviews from our community

Traveler rating
    75
    108
    52
    15
    11
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57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
  • All months
    (261)
  • Mar-May only
    (95)
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    (55)
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    (48)
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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here last week whilst on business in the area, was a bit wary about the location as was very near the M6 motorway at Junction 10 but once in my very comfortable room you could hardly hear the M6 noise. Very friendly hotel staff and plenty of parking space to park my car. The meals in the hotel were... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

HI, Thank you for your four star review and your feedback regarding your stay. I am pleased to read that you had a comfortable stay and that you enjoyed the variety food we had on offer on both nights. I will pass these lovely comments on to our kitchen team. We do look forward to welcoming you back again in... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

We stayed here overnight on the way up north and chose it for its great location and low price. The check in was quick, staff friendly and the room clean. The bathroom was quite large in proportion and the shower great. This is where the positives end I am afraid. The walls were extremely thin, so that our neighbours every... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. I am pleased to read that your check in was quick and you were greeted by our friendly team. I am sorry to read that you had an unpleasant night’s sleep. Our breakfast is brand standard across Holiday Inn Express hotels, this only includes sausages, scrambled eggs and beans as hot... More 

Cardiff, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was booked as an overnight stay because I was attending an event near Birmingham International. At £40, it was extremely good value for money. The hotel is located just off junction 10 of the M6 and made it a good choice, particularly considering the expensive nature of hotels around Birmingham International. It is a few miles to the city... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your five star review and your feedback regarding your stay. I am pleased to read such lovely comments about our bedrooms, breakfast and our hotel in general. For future reference, we do offer vegetarian sausages during our breakfast time, if you ask a member of the breakfast team, they would be more than happy to prepare... More 

Spalding, United Kingdom
Top Contributor
171 reviews 171 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights and was not disappointed. Room was clean and a good size with a sofa bed as well as the double. Good size Tv but not many stations. Shower tray in the bathroom, no bath, with shampoo and soap dispensers. Close to the M6 motorway but could hardly hear the traffic. Breakfast was a average buffet but... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your four star review and your lovely comments to go with it. I am pleased to read that you would choose to stay with us again due to a number of reasons. We do look forward to welcoming you back again in the near future. Kind Regards, Ben Madeley, Guest Service Manager. More 

Contributor
12 reviews 12 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unfortunately a large group of dancers were staying at the hotel & the noise was awful. The staff however James & Nicki on reception were excellent. They tried on several occasions to quieten them down & in the morning without being prompted refunded my night & could not apologise more, they went the extra mile & Holiday Inn should be... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for taking the time to leave us feedback regarding your stay. I am sorry to read that a large group of people who were staying in the hotel, disturbed your first night. I am very pleased to read that James and Nicki attended to the issue you experienced and went the extra mile to make your stay... More 

Nottingham, United Kingdom
Top Contributor
54 reviews 54 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

No surprises at this hotel. Very friendly check in and swift allocation even when I arrived quite early. Its a pity that there isn't somewhere to get a proper meal at the weekends. Perhaps there could be a little more genoristy with the beverages in the room! How great access for the motorway and close enough to Walsall to enjoy... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. I am pleased to read that you had an easy check in when arriving at the hotel. We do have a variety of fantastic restaurants in the local area. Next time you visit please feel free to ask at reception and they would be more than happy give you directions. We... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night only, Typical Holiday Inn Express, no frills accommodation, however very clean and spacious room. Good night sleep, breakfast is average. Friendly staff on reception. Plenty of Free parking available.

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your five star review regarding your stay. I am pleased to read that you had a good night’s sleep and that you found our team to be friendly. We do hope to see you again in the near future. Kind Regards, Ben Madeley, Guest Service Manager. More 

UK
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have just returned from a nights stay at this hotel. Hotel was fine, no issues with the room, comfortable beds & fabulous pillows! The food was abit of a let down to be honest, very limited and was quite expensive. I wasn't that bothered as I was claiming everything back on expenses. Breakfast again was limited, but I suppose... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. I am pleased to read that you found our pillows to be fabulous! I am sorry to read that you were disappointed with our food, I will pass your comments on to our Food and Beverage team for review. We do hope these minor issues do not affect your decision to... More 

Alresford, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

James, on Reception, was lovely. Welcoming, charming and helpful. My room was comfy and typical Express By... Bar Service and wine selection good. The waste ground around the site wouldn't look pleasant for most people but was handy to exercise my dogs. Beware litter / glass especially.

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. I am pleased to read that James was welcoming and helpful throughout your stay. I will make sure I pass these comments on to James, as I’m sure he would love to hear such lovely words. We look forward to seeing you again in the near future. Kind Regards, Ben Madeley,... More 

Royal Tunbridge Wells, United Kingdom
Top Contributor
81 reviews 81 reviews
70 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient for the M6 and easy to find. I was met by efficient and good natured reception staff. Customer service was good throughout. It feels to be a fairly new property, which is borne out by the high quality of the spacious room, the design of which Is typical of the brand. There is nowhere to eat nearby, other... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your four star review and your feedback regarding your stay. I am pleased to read that you received good customer service throughout your stay. I will pass your comments to the Food and Beverage team regarding your evening meal. We hope to see you again in the near future. Kind Regards, Ben Madeley, Guest Service Manager. More 

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