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Holiday Inn Express Walsall

3.0 of 5 Tempus Drive | M6-Jct 10, Walsall WS2 8TJ , England
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Holiday Inn Express Walsall
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Holiday Inn Express Walsall
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218 reviews from our community

Traveler rating
    63
    90
    42
    13
    10
See reviews for
53
63
16
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (63)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (37)
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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Reception, room, bar and restaurant was very smart, very modern and clean. As a business traveler it did the job. Only negative was the breakfast. Whilst providing the basics most HIE's I have stayed in offer more at breakfast. It did not bother me because I am not a big breakfast person, but the dried out beans, sausage and scrambled... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was chosen by the coach trip organisers for a trip to Ludlow. There was only a short wait to collect our keys. The room was very clean and comfortable but it was chliiy and if I had been staying for longer I would have asked for a blanket for the bed. Breakfast which is included was excellent offering... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your 5 star review. I hope you had an enjoyable time in Ludlow. I look forward to welcoming you back soon, if you stay with us Monday - Thursday we offer bar meals. Regards Claire Sales Manager More 

England, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Close to the M6 motorway, this hotel lives up to IHG standards and expectations. Room was spotless, as were the public areas and the staff were very friendly. It's a budget hotel (sensibly priced) so don't expect an À la carte dinner - after all there are a plethora of good restaurants in Birmingham city centre. Breakfast was quite adequate... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your 5 Star review. We look forward to welcoming you back soon. Regards Claire Sales Manager More 

Bradford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there with my wife for a night prior to a meeting. Can't fault the hotel at all. Staff were very friendly and helpful. As my meeting would overrun the hotel check out time I asked for a late check out till 1pm to enable my wife to stay in the room whilst I attended the meeting. I was expecting... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. We look forward to welcoming you back to our Hotel soon. Regards Claire Sales Manager More 

Basildon, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel was clean and basic. on a coach tour for dinner, bed and breakfast. Dinner was awful no flavour one person commented that they wouldn't feed it to their dog. It was also cold. Waiting staff where running between restaurant and bar. Breakfast was supposed to be a full english breakfast cold scrambled eggs, congealed baked beans and a weird... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I am sorry that you did not enjoy your Dinner at our Hotel. Our Breakfast offering is not a full English breakfast; we in line with IHG Hotel's brand standard offer a hot buffet breakfast . Our Breakfast is very popular and does get very busy at weekends, we do advise guests of this on... More 

Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was already booked for us by newmarket holidays between 21/22nd November were in the city to watch Andrea bocelli. On arrival greeted by a warm and friendly staff.Our room was spotless, we had an issue with the shower spoke to reception the matter dealt within minutes.The overall area of the hotel again spotless.went down for a drink at... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your 5 star review. We hope to see you again when you are next attending an event in the area. Regards Claire Sales Manager More 

Hadleigh, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Ok, it was cheap and that's why it got a 1 out of 5. If you stay in this hotel do not book a double room with a connecting door unless you like getting woken up at 2.00am and enjoy hearing everything that's going on in the room next to you. If that doesn't keep you awake then the constant... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I am very concerned about your comments and would like to learn more. Please if you have the time can you give me a call to discuss. Tel 01922 705 250 Regards Claire Sales Manager More 

Swansea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 13, 2014

I was disappointed mainly on two points - check in and cleanliness. On check in the male receptionist (duty manager) didn't even say hello. He waited for me to say "I have a reservation ....", we didn't even get a smile! (I didn't see him smile on the morning after either!). He also quite sneakily signed me up to IHG... More 

Was this review helpful? Yes
DGMExWalsall, Owner at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I am sorry that we appear to have let ourselves down during your stay. I have addressed the issues you raised with our Reception Team and our Housekeeping department. as your findings were not acceptable and not of the standard we should have offered you. Please do contact me if you wish to discuss this... More 

Liverpool, United Kingdom
Top Contributor
51 reviews 51 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 8, 2014

I have stayed in some awful places in Walsall so although this had some failings (including an antique TV that didn't work), it was reasonably clean and comfortable and I would stay here again when I work in the area. Don't agree with the reviewer who says that you can't hear the motorway - you can, but it's a background... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. We look forward to welcoming you back next time you are in the area. Regards Claire Sales Manager More 

Frome, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 8, 2014

Me and a friend stayed her for one night on Saturday 1st November. We paid £45 for the 2 of us for 1 night so a really good price. On arrival it was quite obvious the the staff couldn't really be bothered...me and my friend both work in customer service based jobs and both agreed service with a smile wouldn't... More 

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I have taken on board the customer service issues you highlighted and have addressed these with the individuals concerned as this is not the usual service levels you should expect to receive from us, I am sorry for your experience. I do hope that you will choose to stay with us again. Regards Claire Sales... More 

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Additional Information about Holiday Inn Express Walsall

Address: Tempus Drive | M6-Jct 10, Walsall WS2 8TJ , England
Phone Number:
Location: United Kingdom > England > West Midlands > Walsall
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Walsall 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Walsall Hotel Walsall
Holiday Inn Walsall
Walsall Holiday Inn
Holiday Inn Express Walsall West Midlands

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