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Holiday Inn Express Walsall

3.0 of 5 Tempus Drive | M6-Jct 10, Walsall WS2 8TJ , England
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Holiday Inn Express Walsall
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Holiday Inn Express Walsall
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212 reviews from our community

Traveler rating
    61
    89
    40
    13
    9
See reviews for
53
62
14
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • English first
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  • Any
English first
  • All months
    (212)
  • Mar-May only
    (63)
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    (55)
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    (35)
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Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel was already booked for us by newmarket holidays between 21/22nd November were in the city to watch Andrea bocelli. On arrival greeted by a warm and friendly staff.Our room was spotless, we had an issue with the shower spoke to reception the matter dealt within minutes.The overall area of the hotel again spotless.went down for a drink at... More

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Swansea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I was disappointed mainly on two points - check in and cleanliness. On check in the male receptionist (duty manager) didn't even say hello. He waited for me to say "I have a reservation ....", we didn't even get a smile! (I didn't see him smile on the morning after either!). He also quite sneakily signed me up to IHG... More

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DGMExWalsall, Owner at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I am sorry that we appear to have let ourselves down during your stay. I have addressed the issues you raised with our Reception Team and our Housekeeping department. as your findings were not acceptable and not of the standard we should have offered you. Please do contact me if you wish to discuss this... More

Liverpool, United Kingdom
Top Contributor
51 reviews 51 reviews
40 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in some awful places in Walsall so although this had some failings (including an antique TV that didn't work), it was reasonably clean and comfortable and I would stay here again when I work in the area. Don't agree with the reviewer who says that you can't hear the motorway - you can, but it's a background... More

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DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. We look forward to welcoming you back next time you are in the area. Regards Claire Sales Manager More

Frome, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and a friend stayed her for one night on Saturday 1st November. We paid £45 for the 2 of us for 1 night so a really good price. On arrival it was quite obvious the the staff couldn't really be bothered...me and my friend both work in customer service based jobs and both agreed service with a smile wouldn't... More

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DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I have taken on board the customer service issues you highlighted and have addressed these with the individuals concerned as this is not the usual service levels you should expect to receive from us, I am sorry for your experience. I do hope that you will choose to stay with us again. Regards Claire Sales... More

Swindon, England, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Booked a double room for wife and myself, upon arrival was told there were no double rooms left and had to settle for a twin or a disabled room. We took the disabled room, it was horrible, echoed and very minimal. We complained to the desk who then managed to magically make a double room appear for us!! After moving... More

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DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. I am concerned by your comments, please, if you have the time can you call me to discuss fully. Tel 01922 705 250 Regards Claire Sales Manager More

Milton Keynes
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay in Walsall regularly & this hotel is always our first choice as it's so much better than the others in the area. The rooms are clean & spacious, great showers, handy location wise & a plentiful buffet breakfast. Highly recommended.

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your 5 Star Review. We look forward to welcoming you back soon. Regards Claire Sales Manager More

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed with my sons. The rooms were very good, the shower was excellent. internet access was superb, the bar downstairs was excellent. Two tiny complaints but do not let you them put you off. One the restaurant is closed at the weekend ???? And secondly , they tried to charge us the hotel fare again when we checked... More

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. We are very pleased by 100% recommendations! Regards Claire Sales Manager More

Colchester, United Kingdom
Top Contributor
115 reviews 115 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Excellent location close to M6 J10. Ideal for a stop on a long journey. Breakfast included and serves from 6:30 AM. Free WiFi included. Even though our hotel is close to the motorway there was no road noise inside (unless the windows were opened). The room was clean and amenities modern (apart from the sad TV). At the budget price... More

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DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your 5 star review. We are all very pleased. Our TV's do let us down, but we are pleased to report we are replacing these very soon. Regards Claire Sales Manager More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 10, 2014

We stayed in this hotel for three nights. It was booked by my niece to facilitate us to attend wedding celebrations of her brother, my nephew. The location was very good as all the venues of celebrations were very near and it was very convenient for us to travel to and from hotel. Keeping in view my wife mobility difficulties,... More

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your four star review. We are pleased that you appear to have had an enjoyable stay and I am especially pleased by your comments regarding our staff. I am sorry that the breakfast was not what you expected after the Holiday Inn at Southend-on-Sea, which is a nice Hotel, (I have stayed there recently myself) but a... More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 27, 2014

Stayed here for one night with our son whilst travelling down south. Bright and clean reception staff wer ok but could have been more cheerful. This is a budget hotel used by what looked like business people and travellers like ourselves, no frills no luxuries. We did have a drink in the bar area where there was a TV, There... More

Was this review helpful? Yes
DGMExWalsall, Manager at Holiday Inn Express Walsall, responded to this review

Thank you for your review. In line with IHG Hotel brand standards our Hot Buffet Breakfast, which is included in all of our room rates does not contain Bacon. I have passed your comments regarding the other items to our food and beverage team to investigate. Our Family Rooms which offer a double bed and a double sofa bed are... More

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Additional Information about Holiday Inn Express Walsall

Address: Tempus Drive | M6-Jct 10, Walsall WS2 8TJ , England
Phone Number:
Location: United Kingdom > England > West Midlands > Walsall
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Walsall 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Walsall Hotel Walsall
Holiday Inn Walsall
Walsall Holiday Inn
Holiday Inn Express Walsall West Midlands

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