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Holiday Inn Express Walsall

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Tempus Drive | M6-Jct 10, Walsall WS2 8TJ , England
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Holiday Inn Express Walsall
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Holiday Inn Express Walsall
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243 reviews from our community

Traveler rating
    71
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    47
    14
    11
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56
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63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tywyn, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here a few times now visiting family near by and have really enjoyed my stay ,staff have always been very helpful and I have enjoyed the breakfast .The rooms have always been very clean and comfortable .I am due there again tomorrow too visiting my son who is in Coventry and I know my stay will be... More 

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Wilts
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great choice for a cheap and clean hotel with a good cooked breakfast! The room was nice and spacious and very clean, the bathroom was very small but adequate. There was only a shower and no bath. Would recommend for a short trip!

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Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your five star review and your comments to go with it. I am happy to read your comments and also that you would recommend us for a short trip. We do look forward to seeing you again in the near future. Kind Regards, Ben Madeley, Guest Service Manager. More 

Salida
Top Contributor
108 reviews 108 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night on our trip. The hotel was clean with modern touches. The rooms and bathrooms were of good size. We appreciated the bathroom lighting that created a nice blue light which was perfect to be used as a nightlight. Great modern lighting design. The breakfast in the morning was great with protein options. Great stay!

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your four star review and you feedback regarding your stay. I am pleased to read such lovely comments. We do look forward to seeing you again in the near future. Kind Regards, Ben Madeley, Guest Service Manager. More 

Wigan
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent value for money. Stayed overnight 6/4/15. Easy to find just off junction 10 M6, Rooms very clean & functional. Loved toilet door bathroom set up-so practical. Good no frills breakfast . Staff great & very friendly & helpful. Special mention for James on reception & Josh at breakfast!

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Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your five star review and your lovely comments. I am pleased to read that your found our staff to be both friendly and helpful. I will pass your comments on to James, Josh and the rest of our team, as I’m sure they would be pleased to read them. We look forward to seeing you again... More 

Manchester, United Kingdom
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed do overnight while attending a charity event. Very convenit being very access off the motorway. Lovely clean hotel although the mattress rolled together in our room ( rm 19) which we forgot to mention on checkout. Breakfast was ok but no bacon & only scrambled egg for the hot choices. KFC across the road which was handy for the... More 

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Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. I am sorry to read that your mattress in your room was not up to standard, I will pass these comments on to our housekeeping team to get this issue resolved. As for the breakfast, bacon is not part of our brand standard. We do however serve scrambled egg, sausages and... More 

Halifax, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay here frequently, and never regret it. Its a great location for access to the Midlands area, close to J10 M6. It offers great sensibly priced accommodation, it is always clean, has safe car parking, fee breakfast and awesome staff. The facilities are typical of what you would find in a Holiday Inn Express but to a high quality.... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for the five star review and your lovely comments. I am pleased to read that you never regret staying at our hotel and that you always find our team to be ‘awesome’. I will make sure I pass on your lovely comments to the team and we look forward to seeing you again. Kind Regards, Ben Madeley,... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got a rate of £50 a night booked direct, website a bit confusing. Rooms were very spacious, laid out well clean. Bathroom was clean also and must admit a very good shower too. Car parking to the side of the building was well lit and plenty of spaces to choose from. The only bad side I can mention is the... More 

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Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. The hot options for our breakfast are Brand Standard, however I will pass your comments regarding the issues you experienced on to our breakfast team to get these reviewed and resolved. We do hope this does not stop you from choosing to stay with us again in the future. Kind Regards,... More 

East London
Top Contributor
117 reviews 117 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got a good rate of £40 a night from Booking.com for two nights. Rooms were spacious and well-designed and clean. Powerful shower. Breakfast was ok - only three hot options: beans, sausage and catering scrambled egg. Toasters had a mind of their own and toast was either burnt or underdone. Staff were nice ane friendly and helpful.

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for you four star review and you feedback regarding your stay. I am pleased to read that you found our rooms to be well-designed. I am sorry to read that you had an issue with your toaster during your stay, I will pass these comments on to our kitchen team to be resolved. We do look forward... More 

Tarporley, United Kingdom
Top Contributor
91 reviews 91 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel quite modern and for once had an aircon system that would blow hot air, unlike some of the newer holiday inn express I have stopped in. Staff were not very helpful though. I got the feeling they were understaffed. In the morning we had a few problems with check- out and the only lady on reception was getting very... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your feedback regarding your stay. I am disappointed to read the comments regarding staff and would like to discuss this further with you. If you can contact us on 01922 705250 I would be happy to go through with you. Kind Regards, Ben Madeley, Guest Service Manager. More 

Sheffield, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on business with a colleague - Prompt front desk staff, good clean rooms, and good facilities, all to hand. Bar with evening meals, all that you would tend to expect these days.. The free WIFI was a pain to log in to - I am sure HI group can improve on this - though I did get it... More 

Was this review helpful? Yes
Ben M, Manager at Holiday Inn Express Walsall, responded to this review

Hi, Thank you for your four star review and feedback regarding your stay. Firstly I am sorry to read that you had an issue with your Wi-Fi during your stay but I’m glad that this did eventually get sorted. I am pleased to read that your night’s sleep was good and left you feeling refreshed for the morning. I am... More 

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