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Village Urban Resort Birmingham Walsall

3.5 of 5 Tempus Drive | Tempus Ten, Walsall WS2 8TJ, England (Formerly De Vere Village Birmingham Walsall)
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Certificate of Excellence 2014
Village Urban Resort Birmingham Walsall
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Village Urban Resort Birmingham Walsall
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413 reviews from our community

Traveler rating
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    150
    78
    45
    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (413)
  • Mar-May only
    (100)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (91)
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2 reviews
2 of 5 stars Reviewed 1 week ago

Booked a king size bed for extra money. Got two singles pushed together. The TV was terrible quality. Missing most freeview channels and also pixelated. The pool is not the pool pictured on the website, a big misrepresentation. Breakfast was very good. The urban village in Nottingham is a good hotel but this one I would not visit again.

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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

As every man will know we get three chances a year to really spoil our partners, Valentine's being one. I booked the Valentines special and upgraded. Good point some of the staff deserve medals they worked non stop in restaurant and bar, that's it! The rest was sub standard, it was clear that there was no special Valentines, except for... More 

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I personally have not had a great experience. The stuff I encountered were too tacky and unfriendly. The place isn't immaculately clean but it is kept up to standard. They have added Starbucks there recently. In the end I cancelled my gym membership.

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with you last night with by partner in the executive room. But didn't know what was executive about it. The bed was 2 singles pushed together so slept in a ditch most the night, the quilt didn't fit the bed and I was kept up all night by banging and ppl talking in other rooms. Sound insulation is... More 

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Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear Natty2502, Thank you for reviewing your stay. We do have king beds that are 'links' i am sorry if they ddi not meet your needs. We do not however have any in UpperDeck rooms. If you get a minute it would be greatly appreciated if you could email me your room number to investigate as I cannot locate it... More 

Worcester, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked room at 10.30pm 13th Feb after being called out to a family emergency. Was given a quote on the phone £69.00 if having breakfast £79.00 for double room, £69.00 was charged to my card. Got there at 11.30 was given room 252 overlooking the carpark. Room was good, TV worked fine bed a little too high for someone has... More 

Was this review helpful? Yes 1
Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear LORRAINE063, Thank you for the review. I hope the family emergency worked out ok in the end. Best Regards, Heather Hoskins, General Manager More 

Liverpool, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Whilst working in Wolverhampton through December I decided to visit this Village hotel NOT a Resort . While here after working 12 hours then attending gym I fancied a bite to eat in the pub restaurant . Decided on having a mixed grill £17.80 WOW I was asked if I wanted fries and jokingly I commented I shouldn't need to... More 

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Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear Charlie J, Thank you for sharing your review from your stay last year. I offer my apologies that the meal offering was below that we would both exepct. I will ensure that we use your visual and oratory feedback when reviewing our dishes. Again, thank you for your time. Best Regards, Heather Hoskins, General Manager. More 

St. Ives, United Kingdom
Top Contributor
68 reviews 68 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 days for business in Jan. The staff are friendly and approachable, the gym and pool are good and there is always a multitude of people milling around, good access to both town and the M6. Sadly that's were the positives end, I was unfortunate enough to be in room 101, on the first floor next to... More 

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Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear Giovanii, Thank you for your review. Our staff will be pleased that you found them friendly. I am sorry that there were other areas that fell short of your expectations. Please drop us a short note if you are in the area again. Best Regards, Heather Hoskins, General Manager More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an ok hotel, the staff are nice and friendly and having a Starbucks ion site is a definite benefit, I went upper tier with this one, rooms were a bit shabby and could do with a refurb but the bed was the comfiest hotel bed I have been in in years. Food was great and the gym amenities... More 

Was this review helpful? Yes
Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear Mr EEater, Thank you for reviewing your recent stay. I am glad you found our staff and other provisions to be great. Our Upper Deck rooms have been recently refurbished - if you get a minute could you please email me the room you stayed in to have a more detailed inspection carried out? I am unable to find... More 

Birmingham, United Kingdom
Top Contributor
66 reviews 66 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 1 night in a 2nd floor room on a Saturday night. The room was easily big enough, was clean and had a good bathroom. The mattress was a little firm for me, but my wife found it fine. We tried the fitness facilities out. The pool was very good with laned swimming and a free area for... More 

Was this review helpful? Yes
Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear Richard D, Thank you very much for takignt he time to review your stay. I am pleased your wife and yourself enjoyed it. I will pass on your comments to our best asset (the staff!) they will be pleased to hear from you. Best Regards, Heather Hoskins, General Manager. More 

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hi booked to stay in the upper deck suite with a package I booked direct from the urban resort hotel with inclusive dinner. When I tried to book the dates no one in the team seemed to know about the package and thought I had booked it of a groupon deal. I finally managed to book the hotel from 1st... More 

Was this review helpful? Yes 2
Heather H, General Manager at Village Urban Resort Birmingham Walsall, responded to this review

Dear Posh1969, Thank you for your reiew. It is disheartening that you did not find it satisfactory. I can confirm that all staff have indeed participated in training for the new allergy regulations and all signage therein in is on display in the hotel and has been since it came to the fore in December 2014. Likewise we have a... More 

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Additional Information about Village Urban Resort Birmingham Walsall

Address: Tempus Drive | Tempus Ten, Walsall WS2 8TJ, England (Formerly De Vere Village Birmingham Walsall)
Location: United Kingdom > England > West Midlands > Walsall
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Birmingham Walsall 3.5*
Number of rooms: 125
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Also Known As:
Village Hotel And Leisure Club Walsall
Village Hotel Leisure Walsall
Village Hotel Walsall
Village Urban Resort Birmingham Walsall West Midlands

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