Awful, awful, awful - don't stay here! This hotel looks NOTHING like the brochure. Horrible location and decor. Not clean! We arrived BEFORE a coach party, but the receptionist insisted on checking them in before us - even though we told her we were in a hurry to get to a wedding. The room was OK size, but felt dirty.... more

I was put off by the other reviews, but the Menzies value 1/2 board, and the fact that almost everywhere else was booked up, convinced me. If the hotel could be moved1/4 mile in either direction, it would be a lot better. However, it was Bank Holiday weekend and the roads were very quiet. We had a quiet room, top... more

Just spent one night at this hotel . Thank god . It smelt of stale and fresh smoke !!!!! The entrance hall had been cheaply and tackily done up .Our bedroom looked like it hadnt been touched for 10 years or more ,chipboard wall paper and car boot paintings We did have clean sheets but blankets and cover on top... more

Ugly building in ugly location, parking concerned me as directly on a busy main road in industrial type area- no fenca to car park and seemed like no CCTV, very exposed. Reception and check in okay, but then horrid dirty little lift or tiny staircase. Corridors tiny, dirty and claustrophbic. Swimming pol tiny but clean. Inside room not bad, but... more

NOISY NOISY NOISY Floor boards creaked, Noise from the neighbouring rooms left, right, above, below & corridors, Had two false fire alarms including while we were asleep. We asked for a menu for the evening dinner, none available but a promise to deliver one to our room, didnt arrive. So we went the pub over the road. Traditional carvery &... more

The bathroom was cold no heating and there was mold on the ceiling. Food was average. more

Do not even think of going here if you are a none smoker, EVERY bedroom reaks of smoke, the food was awful, there was a wedding on so NOBODY slept, how this place is a 4 star beggars bellief. more

I was agreeably surprised by my experience, having read the reviews posted on this site. I was not looking forward to the trip but the hotel was fresh and the only part you could possibly complain about was the scuffed area where guests had bumped cases into the awkwardly placed lift. Our room was excellent and spacious. The double glazing... more

We stayed at this hotel following a family wedding, which I have to say was excellent. Granted the exterior of the hotel is unremarkable, and parts of the interior could do with a facelift, especially around the lift area, however the lobby was attractive and up to date, with lovely contemporary flower arrangements and a welcoming open fireplace (it was... more