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Park Inn by Radisson Birmingham Walsall

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Bescot Cresent, Walsall WS1 4SE, England
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Park Inn by Radisson Birmingham Walsall
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Park Inn by Radisson Birmingham Walsall
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279 reviews from our community

Traveler rating
    53
    83
    77
    34
    32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (90)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (40)
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Top Contributor
183 reviews 183 reviews
70 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in a family room. When we pulled up and saw the hotel I was a little concerned as the outside is not what you would call postcard pretty. Once inside it didn't matter. Staff: Very helpful throughout - taking the time to talk to the children on check-in - this does make a big difference. Food: Restaurant did not... More 

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Bangor, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a school party and the hotel and staff were excellent. The staff could not have done more from the reception staff to restaraunt to security. Very friendly people. Hotel was clean. We could not ask for more and they were very busy.

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear Mise 17 Thank you for your feedback following your school trip staying with us here at Park Inn Walsall. I am glad to read that my team were able to look after your group to the highest standard meeting your expectations. We know how important it is for groups and school trips to go well and I am pleased... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

All staff were very attentive. Booking.com didn't reserve a room even though I had a confirmation email - disappointing but sorted by the Hotel thank goodness. Good I. The restaurant and service excellent , only criticism was they were not wheat or gluten free friendly with the deserts.

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear deniseac55 Thank you for your review following your stay here at Park Inn Walsall. I am glad to read that my team were able to sort out your room for you. We do not normally encounter issues such as this and I will follow up on our side to make sure this was not our mistake. With regards to... More 

Newcastle, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for around 14 nights. The check in experience was good, with staff being friendly, informative and helpful. Room was spacious, air conditioned and comfy, bed was a bit unsupported for my liking, however I have underlying back problems! Good amount of space for working from, with an office chair and a sofa. I did ask for my phone... More 

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear sharprc Thank you for your feedback following your stay here at Park Inn Walsall. May I firstly apologise for the maintenance issues you encountered during your stay, it is disappointing to learn that during your 14 days with us we could not even get your phone repaired. I will certainly look into why this was the case! With regards... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff very helpfull and friendly , rooms great , wifi - air conditioned , shower great , tv etc great too , meals exceptional , impressed with facilities ,, will go back again ,, mark/ Leon/Vicky/ Amy and jane from safari/cadburys wkend , we all rated ten out of ten ,,

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear Mark/ Leon/Vicky/Amy and Jane Thank you for your review following your stay with us here at Park Inn Walsall and the ten out of ten rating. I am glad that my team and I were able to impress you during your stay, this is what we try to do with all of our customers and it is very gratifying... More 

Wallingford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location for the hotel, is not great - being sandwiched next to the M6 motorway - however the hotel itself was a good standard. The room was modern, a good size and was very quiet - I had a good night sleep.

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear Graemersmith Thank you for your review following your stay with us here at Park Inn Walsall. I am glad to read that we managed to meet your expectations. We are aware that our location is sometimes off putting to some customers but we do try to overcome this with good standards of service, food and staff. I do hope... More 

Wrexham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015

Stayed one night with my partner and children and stay was gr8 only bad point Was being the shower design gr8 size but with it being a walkin shower there is nothing to stop the water covering the rest of the bathroom floor Good points now Location few min off M6 Gr8 friendly staff Breakfast Clean Would defo stay again

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear piggy2014 Thank you for your review following your stay with us here at Park Inn Walsall. Regarding your comments about the walk in shower, we will certainly look at placing a shower strip across the flooded area to prevent this issue. We do encounter the same issue in some bathrooms which we attend to when they arise. Thank you... More 

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 7, 2015

I stayed at this hotel as part of a group which had booked the whole hotel for the weekend. The staff are excellent, decorating the hotel for us and joining in the fancy dress night. The rooms are a good size and kept clean, my only gripe is there is no plug sockets near to the mirror. Some of our... More 

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Rob N, General Manager at Park Inn by Radisson Birmingham Walsall, responded to this review

Dear 1958Leek Thank you for your comments following your stay with us here at Park Inn Walsall, especially regarding the team that do work hard to provide a good standard of service to our customers. I am aware that on occasions we do have comments about the location of the plug sockets and this is certainly something we shall look... More 

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