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Hilton Watford

Hotel website
Elton Way, Watford WD25 8HA, England
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Hilton Watford
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Hilton Watford
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769 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I booked this hotel for two nights, prepaid, thru a third party eight weeks in advance. I immediately realized I had booked the wrong two nights and wanted the reservation moved two days forward, if possible. I have made similar mistakes in the past and hotels have always accommodated the change with no, or a small, penalty. Not so here,... More 

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PLYMOUTH DEVON
Top Contributor
53 reviews 53 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was one of the Hotels I aimed for if visiting Watford but in future I will look elsewhere. The place needs a total refurbishment and now the Pool has been closed its like staying in the Desert. The bar had no Bitter and the only good thing about the place was the Staff if you could find one. Breakfast... More 

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Bristol, United Kingdom
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for 5 days in April with work. I found the car park ample and check in procedure very quick and easy. The layout of the hotel is odd and can mean a very long walk to your room, although straight corridors meant that it would be hard to get lost. Some of the corridors had a few... More 

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London
Top Contributor
106 reviews 106 reviews
84 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

You choose Hilton because you know what you're getting don't you? Well, I do. But sadly this fell short. The check-in was smooth enough and as I'd paid in advance the receptionist said there was no need to swipe my card and the card details were saved anyway. Pity I didn't insist as when I went to the bar after... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here briefly one night while visiting family in bushey, the room was comfortable and the staff were friendly. For the price we were not disappointed, everything was modern and and clean and the free amenities were fantastic. Would definitely stay again

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Sheffield, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed our stay here although I felt that the receptionist was very poor. First rule of customer service always offer a service even if its your telephone number. The receptionist didn't welcome us, didn't inform us the lift was broken, the pool was out of use, times of breakfast, dinner or check out, didn't offer a morning call or... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Me and my girlfriend recently stayed due to its locality to Harry potter studios tour. The hotel was nice and was perfectly located with ample parking spaces, but sadly the hotel is nowhere near to the standard of the price paid to stay. The room had everything needed and was clean, but it lacked the stand out features which I'd... More 

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Colwyn Bay, United Kingdom
Top Contributor
269 reviews 269 reviews
86 hotel reviews
326 helpful votes 326 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was fast with very friendly staff. I expressly asked for a quiet room and as if to spite me, I was given a ground floor room adjacent to a side car park where guests were still banging car doors at midnight and again at 6am. Breakfast was £15 or £4 if you walk 50 yards to next door... More 

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Angela H H, General Manager at Hilton Watford, responded to this review

Dear liamshelley, thank you for taking the time to share your comments following your recent stay with us. I am sorry to hear that you felt your request for a quiet room was ignored, we make every effort to deliver our guest requests and it is certainly never our intention to ignore them. Our unlimited breakfast buffet can be purchased... More 

Warrington Cheshire
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We choose to stay at this hotel as we work for the government and get a discount and also because it was close enough to Watford junction and Harry potter world which is the main reason for our visit to London. ( We have stayed at the double tree hilton in Edinburgh and loved it.) When we got to the... More 

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Angela H H, General Manager at Hilton Watford, responded to this review

Dear JaiSean7487, Thank you for choosing the Hilton Watford for your family visit to Harry Potter World. I am pleased that you had chance to enjoy our extensive breakfast buffet and that the team were on hand to provide great service. Our reception team always aim to anticipate our guests needs and exceed them so it is great to hear... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice stay, tho the facility was a bit old. the room was warm and cosy; clean and tidy as well. Helpful staff and quiet environment. Good for solo. didn't try the breakfast. overall I will say it is a nice stay for families or solo. Good location, only thing is that it is a bit far from the tube.

Review collected in partnership with Hilton Hotels & Resorts

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Angela H H, General Manager at Hilton Watford, responded to this review

Dear 22gila2015, Thank you for your recent review. The team and I are pleased to read that you had a nice stay and that your room was cosy, clean and tidy. I hope that on your next stay you have the opportunity to join us for breakfast. Kind Regards, Stacey Boast, General Manager More 

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