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Hilton Watford

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Elton Way, Watford WD25 8HA, England
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1 room 1 adult
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Hilton Watford
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1,054 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Upon arrival exterior was NOT AT ALL what was pictured. I was hanging off 'Hilton' and the building generally looked dirty and outdated. Actually made jokes when parking up about hoping the inside was better... Let me tell you now... it is not! Requested a high level floor, although we know this is a request not a guarantee surely they... More 

Helpful?
Thank asco1478
Stroud, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Overnight stay for a friends Birthday party nearby. Found a promo on Hilton and stayed for £50 in a 4*, amazing deal. The rooms are very comfy, nice big beds and good bathrooms. The hotel itself is looking a little in need of an update but would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank saunds7
Newport, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

Terrible night due to other noisy guests. Spoke to staff several times finally at 02:00am and going to reception they offered another room after doing nothing else. Told at check out could not reimburse me as booked through third party. Room 330 Friday 29/01/2016.

Helpful?
Thank Karen F
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Karen F, I am sorry to read that your visit to the Hilton Watford was marred by the noise of other guests and that we were unable to make this right for you at the time. Please contact me directly at Stacey.boast@hilton.com so that I can look at this for you. Kind Regards, Stacey Boast, General Manager More 

Liverpool, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel room was lovely,spacious and clean and the bed was comfy. The kettle and tea created a strange residue that looked undrinkable so that needed replacing. The view we had was of a brick wall. And a party was going on in the building right next to our room till 1am which was hugely dissapointing. But the breakfast...that was amazing... More 

Helpful?
Thank Samantha M
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Samantha M, Thank you for sharing your review of your stay with us. Sorry to read of the disturbance from the function room, I hope that it did not spoil your overall view of the hotel and hope that we will have the opportunity to welcome you back again soon. Kind Regards, Stacey Boast, General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

clean , tidy cheerful a pleasure to stay there , convenient location , clean and spacious , helpful and cheerful staff , comfortable bed and accomodation in general will definately come again , i thouroughly enjoyed my stay and worth every penny . i recommend this place highly .

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank nureddin s
Angela H H, General Manager at Hilton Watford, responded to this review

Dear nureddin s, It is great to read that you enjoyed your visit to the Hilton Watford and the service provided by the team. I hope that you will be back to visit us soon. Kind Regards, Stacey Boast, General Manager More 

London, United Kingdom
Level Contributor
81 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We arrived at this hotel to be checked in by a slighty surly woman who appeared not to enjoy her job very much. The reason why she may not have enjoyed her job, became clearer with every hour that we stayed there. About thirty minutes after I got to my room, I was getting changed and a woman burst in... More 

Helpful?
Thank Julian S
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Julian S, Thank you sharing your feedback. I am disappointed to hear of the issues you encountered at the hotel at the weekend and am truly sorry to hear how your stay and view of the brand was marred. I would like to assure you that we take all guest feedback extremely seriously to work towards making improvements. It... More 

Leeds, United Kingdom
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The most basic Hilton I have ever stayed. Firstly, it did not even have an electric shaver power point in the bathroom, nowhere to charge up my shaver, the receptionist was less than helpful and I end up having to buy an adapter from the hotel shop at £5 to charge up my shaver. The 2nd negative point was the... More 

Helpful?
Thank Leeds_Visitor
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Leeds_Visitor, I am sorry to read that several of the design aspects of the room marred your overall enjoyment of your stay with us at the Hilton Watford. Thank you for recognizing the areas where your experience was a positive one and I will sure to share your comments regarding the service received with the relevant departments. I hope... More 

Watford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Nice, cozy, great staff, breakfast excellent and room was great. Reception is great to greet friends and downstairs is also very good for entertaining friends. Its a great place to stay - parking is sufficient if you don't want to park right outside the door we loved it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mohamed M
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Mohamed M, Thank you for sharing your feedback of your stay at the Hilton Watford. The team and I are pleased to read you enjoyed your stay and hope we are able to welcome you back again soon. Kind Regards, Stacey Boast, General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading recent reviews I was concerned about this hotel but from my arrival I can honestly say that the service was excellent. Staff were polite and helpful on reception.i did have a small issue in the room but it was dealt with quickly and efficiently.Room was tidy and comfortable. I am a Hilton gold card holder and stay in... More 

Helpful?
Thank Tonib2302
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Tonib2302, Thank you for taking the time to share your review of the Hilton Watford. The team will be very proud to hear that you enjoyed the service they provided throughout the hotel. We will continue our bedroom refurbishments this year to address some of the fabric issues you mention, I am pleased that these did not mar your... More 

Ogwell
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

How can this be a Hilton? Room large and clean however the beds uncomfortable, TV picture is poor and choice of channels is like stepping back to the 80s! Ordered room service to find the food arrive cold and the wine half spilt. Walls are paper thin so you can hear everything from both sides and above. Not anywhere near... More 

Helpful?
Thank Dbh39
Angela H H, General Manager at Hilton Watford, responded to this review

Dear Dbh39, I am sorry to read that there were issues with your stay which impacted your overall enjoyment. I will share your specific points to ensure that the areas that we can impact are addressed. I understand the Hilton Watford may not be your hotel of choice in the future but hope we are able to welcome you back... More 

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