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All 13 Watford hotels

Mercure London Watford Hotel

4.0 of 5 Hotel   |   A41 Watford Bypass, Watford WD25 8JH, England
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Mercure London Watford Hotel
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Ranked #9 of 13 Hotels in Watford
A recent review
3 of 5 stars reviewed yesterday
popeshill Chester, United Kingdom
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359 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Chester, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
566 helpful votes 566 helpful votes
3 of 5 stars Reviewed yesterday NEW

Easy to find, it turned out to a standard 1970/80s built hotel. The room was of good sized but dominated by a very big bed and a very small bathroom, now bath was very high at least 6 inches above the knee and again no handrail. The food in the evening is very good with a limited menu. the staff... More

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Nottingham, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Felt this particular Mercure was a little lack lustre with some areas being skimped on. puzzled re furniture in our room in respect of bedside ''items", on one side of the bed there was nothing!!! tho could see from imprint on the carpet that there had been something there in the past. On the other side of the bed there... More

Review collected in partnership with Accorhotels.com

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Heather H Thank you for posting your review on Trip Advisor. I am very sorry to hear that the standard of the accomodation did not meet your expectations. I will pass on your comments to the Senior Management team and request measures are implemented where possible to ensure these issues are addressed to prevent future occurance. I will also... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had booked a spa weekend for 10 via Wahanda on a good value deal which included double room dinner and breakfast for £55 a head. This is an older but modern style hotel easily accessible off the M1. The rooms were fine, bathrooms becoming a little tired but basically clean. Gym had a good selection of functioning but aging... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Pillarbox Thank you for posting your review on Trip Advisor. It is always a pleasure to receive such positive feedback. I will pass on your comments to the team, especially Emily, as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back in November for... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My animals have stayed in better kennels than this for a fraction of the price. The first room we were put in was ok. The decor definatly needs some work,but the nail on the head was when we couldn't get out. We had to ring down to the front desk & ask them to let us out. They changed our... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Laura P Thank you for taking the time to post your review on Trip Advisor. I am very sorry to hear that we did not meet your expectations.. I will also pass on your comments to the other members of the Senior Management team and request measures are implemented to ensure these issues are addressed to prevent future occurance.... More

Pontypridd, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been here before? Yes, a couple of years ago, the hotel is the same, though different room this time! Last time we were here we brought our dog......yes a 4* hotel that takes dogs.....don't know if it still does? This time we were dogless, but the hotel room was spotless and we had a great deal.....a 4* room for... More

Was this review helpful? Yes 1
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Vroom Thank you for posting your review on Trip Advisor. It is always a pleasure to receive ositive feedback. I will pass on your comments to the team as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back in the future for another hassle... More

Dallas, Texas
Top Contributor
67 reviews 67 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay was very ordinary. We requested a room with little to no stairs,if possible, but were given a room which required steps (no lift to the rooms "below" entry/lobby area). Long dark hallways adorned with uninspired art. Really, there was no design elements or art or even paint colors to enjoy. Rooms were clean but crowded (door for coffee/tea... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear AprilAllYear Thank you for posting your review on Trip Advisor. I am sorry your otherwise enjoyable stay was marred by a series of irritating events. I have asked the Head Housekeeper to review the procedure for lost property and ensure that all of her team have access to items left behind by guests. Just to make you aware for... More

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service.We stayed at this hotel for 2 nights. Overall the experience is good. It is pretty quiet at night, so we can have a good rest. It is only 10 minutes away from train station Watford Junction. Very easy to go to different places. The breakfast is okay. Will stay there again if visit London in the future. One... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Jaks186273 Thank you for posting your review on Trip Advisor. It is always a pleasure to receive ositive feedback. I will pass on your comments to the team as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back in November for another hassle free... More

Bath
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I will never again stay at this filthy hotel after recently being checked into a room that they expected me to share with a previous guests used condom. The management do not even have the courtesy to respond to my contact via their webform.

Was this review helpful? Yes 5
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Alan774469 Thank you for taking the time to post your review on Trip Advisor. I am very sorry to hear that we did not meet your expectations. I am aware of your complaint and believe this was responded to previously by the Operations Manager. I will also pass on your comments to the other members of the Senior Management... More

Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am becoming a semi regular at this hotel and, you know what...I like it. It does what it says on the tin and little bit more. The staff are great and always willing and able. The food is actually really good and the bar is welcoming and efficient. I like it. I generally ask for one of the studio... More

Was this review helpful? Yes
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear MattSlep Thank you for posting your review on Trip Advisor. It is always a pleasure to receive such positive feedback. I will pass on your comments to the team as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back in November for another hassle... More

Manchester, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Quite simply, the worst hotel I've ever experienced. I cannot believe that people pay to stay in this kind of establishment. The whole thing looks like a dilapidated 1950's high school. It took me 25 minutes to get my keys as the understaffed reception was too busy taking calls to check me in. Next the smell hit me. A mix... More

Was this review helpful? Yes 3
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Tom C Thank you for posting your review on Trip Advisor. I am very sorry to hear that the standard of the accomodation did not meet your expectations. I will pass on your comments to the Senior Management team and request measures are implemented where required to ensure these issues are addressed to prevent future occurance. Mercure is committed... More

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Additional Information about Mercure London Watford Hotel

Address: A41 Watford Bypass, Watford WD25 8JH, England
Location: United Kingdom > England > Hertfordshire > Watford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
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Also Known As:
Ramada Watford
Watford Ramada

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