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All 15 Watford hotels

Mercure London Watford Hotel

4.0 of 5 Hotel   |   A41 Watford Bypass, Watford WD25 8JH, England
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Mercure London Watford Hotel
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Ranked #9 of 15 Hotels in Watford
A recent review
3 of 5 stars reviewed 1 week ago
LittleDollyUk Lichfield, United Kingdom
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345 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Oxfordshire, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Just returned from a weekend at this hotel and found it to be awful. We booked a classic twin and this was underground, dirty, scruffy and nothing like the photo's portrayed on the website. We had cockroaches in the bathroom, the shower curtain had a large orange fur collar on the bottom where it was so old and had not... More

Was this review helpful? Yes
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Paula T Thank you for taking the time to post your review on Trip Advisor. I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. The... More

Lichfield, United Kingdom
Top Contributor
87 reviews 87 reviews
72 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for two nights B&B costing £142 which was about £100 cheaper than the Premier Inn, so this needs to be taken into account. Upon check in I was allocated a room to the right of the hotel, but this was ground floor, so the reception staff clearly hadn't been trained not to put single female travellers in ground... More

Was this review helpful? Yes 2
Allan P, Public Relations Manager at Mercure London Watford Hotel, responded to this review

Dear LittleDollyUK Thank you for taking the time to post your review on Trip Advisor. I am very sorry to hear that we did not meet your expectations. I will pass on your comments to the Senior Management team and request measures are implemented where possible to ensure these issues are addressed to prevent future occurance. Mercure is committed to... More

Isleworth, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel several times. Busy business style hotel but still get good service even when hotel is full. Good choice at breakfast both hot and cold. Rooms are very clean with all amenities. Only critism is some times long wait to book in at peak time of day.

Was this review helpful? Yes
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Leonard T Thank you for taking the time to post your review on Trip Advisor. I am glad you enjoyed your recent stay with us. I will pass on your comment to the Front Office Manager regarding the check in process. Mercure is committed to delivering the highest standards possible to guests and I hope we have the opportunity... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Unfortunately my partner and I were really disappointed by our stay here. I paid for an upgrade to a priviledge room, but I don't feel it was worth it. With a priviledge room you get bath robes included, but I'm not sure why - the reaction we got from staff when we wore them over our swimming costumes to the... More

Was this review helpful? Yes 8
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Bilboroly Thank you for taking the time to post your review on Trip Advisor. I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. The problems... More

Somerset
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a very friendly, clean and comfortable hotel with, in the main, lovely food. The only complaint I can make is that for us, as a coach party, the main course of the evening meal was not very imaginative, with carrots and cabbage as the choice of vegetables on all but 1 evening.

Was this review helpful? Yes
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Summerset Flo Thank you for taking the time to post your review on Trip Advisor. I am glad you enjoyed your recent stay with us. I will pass on your comment to the Head Chef regarding the selection of vegetable available on the evening Buffett. Mercure is committed to delivering the highest standards possible to guests and I hope... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So travelling up for surgery at Spire I arranged accommodation for a friend who was driving me back and I was mortified. The carpet didn't meet the walls and was "I hope" well worn rather than stained, the bathroom suit was very dated and again worn. The ceiling had previously suffered water damage from whatever is above and has sagged... More

Was this review helpful? Yes 2
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Joseph H Thank you for taking the time to post your review on Trip Advisor. I am very sorry to hear that we did not meet your expectations. In an effort to address your concerns I have passed on your comment to the Maintenance Manager and Head Housekeeper. Where possible we will undertake required works in house until our... More

Hertford
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Writing this review at 3am in the morning as there's not a lot else to do after 5 hours of trying to sleep here. The hotel has kindly put us ( a couple wanting a relaxing break) in the middle of the wedding party rooms. Non stop noise and people running up and down the corridor drunk. Sound proofing is... More

Was this review helpful? Yes 2
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Nicola1919 Thank you for taking the time to post your review on Trip Advisor. I am very sorry to hear that we did not meet your expectations. I have passed on your comment to the Front Office Manager and Operations Manager and where possible we will implement a procedure to prevent future occurrences. Mercure is committed to delivering the... More

PLYMOUTH DEVON
Contributor
20 reviews 20 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were looking for somewhere to stay near Watford with our small dog.We tried various Web sites without much luck then I contacted this Hotel and they said yes for a charge of £10.00. We arrived and were pleased with the reception and the Room we were given. Cannot understand why there is only a Bed Side Table on one... More

Was this review helpful? Yes 3
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear SB Frankfort Thank you for taking the time to post your review on Trip Advisor. I am very sorry to hear that we did not meet your expectations. In an effort to address your concerns I have passed on your comment to the Front Office Manager and Operations Manager so they can implement a procedure to prevent future occurrences.... More

Devon
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been put up here twice now whilst travelling on business. The first occasion my room was very nice and had obviously just been done up. On the second occasion I stayed in an area of the hotel which hadn't been updated, it did the job but was a little dated in comparison to the previous room I had... More

Was this review helpful? Yes 1
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Matt Thank you for taking the time to post your review on Tripadvisor after your recent stay with us. You are correct in what you have written, we have started the process of refurbishing our bedrooms and i was pleased to see that you found it of a high standard. I will pass on your feedback for breakfast onto... More

N. Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The Mercure Hotel may well be fine if your using it as a base for travelling round the area or for business trips but for a large function.....then no. I attended a fairly small sized wedding there recently and the function room staff and service was to say the least inept. Rather than give staff specific tables to serve they... More

Was this review helpful? Yes 2
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear AdrianoMagiliocco Thank you for taking the time and trouble to post your review after your recent visit to us to attend your friends wedding. I have passed your feedback on to the Operations Manager and Head Chef in relation to the meal that was served during the wedding breakfast as this is very unusual for our venue. I cannot... More

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Additional Information about Mercure London Watford Hotel

Address: A41 Watford Bypass, Watford WD25 8JH, England
Location: United Kingdom > England > Hertfordshire > Watford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
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Also Known As:
Ramada Watford
Watford Ramada

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