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All 13 Watford hotels

Mercure London Watford Hotel

4.0 of 5 Hotel   |   A41 Watford Bypass, Watford WD25 8JH, England
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Mercure London Watford Hotel
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Ranked #9 of 13 Hotels in Watford
A recent review
3 of 5 stars reviewed yesterday
KarenL1964 Cardiff, United Kingdom
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377 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at the Hotel for 2 nights Dinner, Bed and Breakfast as the location was good for Wembley and the hotel benefits from free parking (lots of it). Hotel is in need of an upgrade, looking a bit tired, carpets threadbare in places, paintwork etc needs upgrade. Bed was very comfortable, although it was difficult to sleep as there is... More

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Norwich, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights and, in view of some Trip Advisor reports, did not have very high expectations. However, our concerns were totally unfounded as all the staff with whom we came into contact were cheerful, friendly, helpful and efficient. We did upgrade our room and, whilst not large, it was comfortable, warm and clean and we had... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Meg055 Thank you for posting your review on Trip Advisor.. It is always a pleasure to receive positive feedback. I will ensure your comments are passed on to the team, especially Natalie and Olivia, as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel with my Step-Mum and Dad for around 6 weeks whilst we were between homes. The location was convenient for commuting to London for work, the rooms were very comfortable and the food was consistently good. What made the stay were the lovely, friendly staff, in particular a lady named Natalie who worked in the restaurant... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear H_Mayersbeth Thank you for posting your review on Trip Advisor. It is always a pleasure to receive positive feedback. I will pass on your comments to the team, especially Natalie, as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back soon for another hassle... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I didn't have high expectations so i was not surprised. It just suited my purposes for where i needed to be. Hotel is pretty shabby generally and the food ( breakfast and dinner ) was just about adequate to poor with cheap ingredients. Better off going to McDonalds next door. On the plus side the room was big and generally... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Roadrunnerirl Thank you for posting your review on Trip Advisor. I am sorry to hear that we did not meet your expectations. I will pass on your comments to the Senior Management team and asked for measures to be implemented where possible to address the issues. Mercure is committed to delivering the highest standards possible to guests and I... More

Wales
Top Contributor
86 reviews 86 reviews
37 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just completed a 3 week stay at this hotel & have no complaints whatsoever. All the staff I encountered from my initial check in, to the bar / restaurant, swimming pool & cleaning staff were very polite & went out of their way to be helpful. One guy in particular called Patryk was outstanding - he seemed to... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear TheDrippingTap Thank you for posting your review on Trip Advisor. It is always a pleasure to receive positive feedback. I will pass on your comments to the team, especially Patryk, as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back soon for another hassle... More

1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the mercure for 3 weeks in July. I didn't have very high expectations to be honest, but I was very pleasantly surprised. I stayed in room 236 at the back on the hotel, which the staff had chosen so I was near the conference rooms. It is a bit of a walk from the restaurant and bar... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Chloe C Thank you for posting your review on Trip Advisor.. It is always a pleasure to receive positive feedback. I will pass on your comments to the team, especially Natalie, as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming you back soon for another... More

london
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

let's be honest, you don't go to a watford and stay in a mercure hotel and expect decent food, but the general consensus among our group (about 100 people) is that it was about the worst food they had ever been offered by a hotel lunch was a random selection of sandwiches made from cheap bread and cheap ingredients with... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear LondonLeeds Thank you for your providing your valuable feedback via Trip Advisor. Such feedback is excellent for us to work with, in our constant endeavour to improve our facilities and the service provided. I will ensure that your comments are passed on to the relevant member of our team so they can be rectified to prevent future occurrences. I... More

UK
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Being a Mercure hotel you might expect this hotel to be OK but sadly it is not. It looks as though the place hasn't seen any investment since the 1980s when it was built. The public areas of the hotel are very shabby with broken fixtures and fittings. The rooms are extremely dated with poor ventilation and no heating controls.... More

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Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear V0yager I would like to thank you for your review posted on Trip Advisor. All too often people are not forthcoming when things go awry and that is actually to our detriment as hoteliers, as it enables us to put things right for the future. Mercure is committed to delivering the highest standards possible to guests and I hope... More

Neath, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited here this week due to a coach booking and may I say find some comments strange regarding the fire alarm on Sunday morning. It was not the hotels fault that the fire alarm went off especially if it was through guests playing about, and neither was it their fault that they had to follow procedure and walk people... More

Was this review helpful? Yes
Allan P, Guest Relations Manager at Mercure London Watford Hotel, responded to this review

Dear Toydog16r Thank you for posting your review on Trip Advisor, and your patience during the hotel evacuation process. It is always a pleasure to receive positive feedback. I will pass on your comments to the team as this will act as positive encouragement as they endeavour to offer the highest level of customer service. We look forward to welcoming... More

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Additional Information about Mercure London Watford Hotel

Address: A41 Watford Bypass, Watford WD25 8JH, England
Location: United Kingdom > England > Hertfordshire > Watford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
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Also Known As:
Ramada Watford
Watford Ramada

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