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Thistle Brands Hatch

4.0 of 5 Brands Hatch, Dartford DA3 8PE, England
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Thistle Brands Hatch
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Thistle Brands Hatch
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373 reviews from our community

Traveler rating
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    79
    57
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Poole, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Thistle at Brands Hatch a couple of times and have found it very good in the past. This time I was staying a night for a function nearby. Where to start. I booked a double room and got a twin. I was told the hotel was fully booked and basically like it or lump it. Many... More 

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1 review
2 of 5 stars Reviewed 6 days ago NEW

Arrived to our room to find a large white stains on the side of the bed... We did complain about this and was moved rooms. Also a lot of loud noise during the night from the vents. Apart from that overall a premier inn standard hotel.. Nothing special.

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London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Supposed to be a 4 star ......Well on arrival, hotel looked good.. walked in reception, furnishing looked tired, room was clean and tidy, but needs a good refresh, tea, coffee facilities and a fridge, windows let in drafts which was quite noisy, plug sockets are round pin plugs and not enough of them with square pin plugs to plug hairdryer... More 

Was this review helpful? Yes 1
Sidcup, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was all good for the price. We had a very large spacious room with an en-suite that was nice and clean. The breakfast and spa were included in the price and both were very good indeed. The hotel is not a luxury hotel, but we got what we paid for (and maybe a little more with the spa). A... More 

Was this review helpful? Yes 1
Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear Jo H, Thank you for your review, and I am so pleased that you enjoyed your visit to us! We look forward to welcoming you back here in the future. Kind Regards More 

Norwich, United Kingdom
Top Contributor
55 reviews 55 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff very welcoming and initial appearances are good. Our room was clean and contained everything we needed for a simple overnight. Our first floor room was towards the rear of the hotel and above a courtyard. There were noises from below that the glazing reduced but didn't eliminate. The heating system is old and noisy (by modern standards) but controllable!... More 

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Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear Robert S, Thank you for your review and I am pleased that you enjoyed your stay with us. I will be sure to pass on your comments to the team, so as to motivate them to continue their hard work. Kind Regards More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Went to Brands Hatch Thistle for New Years Eve and 60th birthday celebration. On arrival the reception staff were polite and helpful. Meal was ok, as expected for mass catering and evening was great fun. Room was clean enough but some basic facilities were missing and the bathroom was tired with grouting dirty brown in places. Breakfast, well that was... More 

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Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear Cherry P, Thank you for your review, and I am pleased you enjoyed your New Year celebrations. I am sorry to hear about your breakfast experience, I will be sure to speak to the team about the shortcomings during service, to ensure we manage this better in the future. Kind Regards, More 

Croydon
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 20, 2014

I stayed at the Thistle for one night as my company was having its Christmas party at Brands Hatch and being 3 minutes walk away it was certainly convenient. Reception is ok, reasonable inviting, albeit a little dated. Check in was quick and easy. I was less than happy with my room however - it was situated right over the... More 

Was this review helpful? Yes 3
Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear LondonPete63, Thank you for your comments, and I hope you enjoyed your party at the circuit. I am dissapointed to hear you were not completely saisfied with your stay at the hotel. Not all of our rooms benefit from a safe, however our reception team are happy to hold anything required, in safety deposit bags, behind the front desk.... More 

St Albans
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 19, 2014

Works Christmas do at Thistle Brands Hatch - first impressions are good - nice open plan reception area with sofas and 2 bars in sight !! Efficient and friendly check in straight to room which was 30 seconds walk on ground floor. Room was good - lovely big bed and bathroom with good selection of teas/coffee available, although was to... More 

Was this review helpful? Yes 5
Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear Courtgazza, Thank you for your review - and I am very pleased to hear you enjoyed your stay with us. I have passed on your kind comments to the team, and we look forward to welcoming you back here in the future! Kind Regards More 

Essex
Top Contributor
70 reviews 70 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 8, 2014

Having our club end of year event at Brands Hatch means a 2/3 day stay at the Thistle Yes its silly season with Office Christmas Parties but its the same every where A couple of pointers !! 1. When you have all your evening venues booked out you should warn guests that evening food would only be available in your... More 

Was this review helpful? Yes 1
Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear PhilSIDC, Thank you for your comments, and I am pleased you enjoyed your stay with us. When we have our restaurant booked out for prvate parties, where possible, we do advise all guests, who book by telephone or on our dinner inclusive rates. Unfortunatly we did have an issue with the hot water. As soon as we were aware... More 

Hampshire, UK
Top Contributor
127 reviews 127 reviews
40 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed November 25, 2014

How can a major chain like Thistle allow this to happen. Apathy and a captive audience for the adjoining circuit might provide the answer. Judging by pictures from 2011 & 2013 no one is trying to improve things. In room fridge and other white fittings yellow through age. Holes in walls, torn wallpaper and light fittings hanging from ceiling. I... More 

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Elle G, Operations Manager at Thistle Brands Hatch, responded to this review

Dear Ropley, Thank you for your review - I am aware you brought up your issues regarding the hotel with the General Manager during your stay, and that the team made every effort to make your stay as comfortable as possible. if you would like to discuss this further, then please feel free to contact me on 01474 854900. Kind... More 

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Additional Information about Thistle Brands Hatch

Address: Brands Hatch, Dartford DA3 8PE, England
Location: United Kingdom > England > Kent > Dartford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Brands Hatch 4*
Number of rooms: 121
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Also Known As:
Thistle Brands Hatch Dartford, Kent
Brands Hatch Hotel
Thistle Brands Hatch Hotel Dartford

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