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The Brands Hatch Hotel

Brands Hatch, Dartford DA3 8PE, England (Formerly Thistle Brands Hatch)
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1 room 1 guest
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The Brands Hatch Hotel
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431 Reviews from our TripAdvisor Community

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Traveler rating
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    126
    96
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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    (431)
  • Mar-May only
    (118)
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    (133)
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    (97)
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    (83)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Could not fault this stay at all, it was for my mums 60th birthday and there was 6 ladies staying over night using spa facilities and treatments, lunch, dinner and breakfast. From the moment we arrived we were made to feel so welcome (a lady called Lucy on reception) the spa facilities were brilliant fantastic lunch. We had the executive... More 

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13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited this hotel the night before Time Attack. Food was really tasty and the family room was spacious. Being next door to the circult is absolutely perfect. Lots of parking in the car park for the paddock crew and no problems with noise being set back from the track.

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Sevenoaks, United Kingdom
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We often stop here for coffee as the coffee is very good and pain au chocolate and pain au raisin are also nice, a relaxing atmosphere and price is quite reasonable too. I haven't actually stayed in the hotel but have had meals there including Christmas lunch and like the place

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High Wycombe, United Kingdom
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a great welcome from reception staff, and the excellent service carried through into the restaurant, where we had a good meal for the price. The room was spacious and the bathroom clean, but the bed, oh good grief, it was like sleeping on my dining room table it was so hard! Pillows were also hard and quite thin,... More 

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London, United Kingdom
Level Contributor
227 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in the Dartford area of kent very close to brands hatch. The hotel was formaly known as thisle. I have stayed there on many occasions in the past, and I always found the hotel to be very clean, well organised with polite and friendly staff. On 17/8 ,I went to the hotel for afternoon tea. As I couldn't find... More 

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Elle G, Operations Manager at The Brands Hatch Hotel, responded to this review

Dear allaf, Thank you for your review and I am sorry you found the service to have declined. In our Foyer Bar we serve Starbucks beverages and the standard for such is the tea to be served in a mug. Our team are happy to conduct table service, and certainly should be doing so in a formal afternoon tea environment... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Awful stay here, phone ringing in hotel room through the night, did complain at 2 in the morning, also at check out, staff just said ok, also people knocking on the door in the night, will nit cone here again!!!

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Elle G, Operations Manager at The Brands Hatch Hotel, responded to this review

Dear Mark H, Thank you for your review and I am sorry you did not have an enjoyable stay at the hotel. I will look into the phone issue and ensure this was passed on to the maintenance team - if the phone is faulty they will of course replace this. As for knocking on the door we do have... More 

Travelers are raving about these Dartford hotels

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights midweek visiting relatives nearby . Spacious room and comfy bed but hotel needs renovation. Toilet was dirty , tv reception and WiFi poor , however the breakfast was lovely even if overpriced. Seems mainly to cater for business clients so not really suitable for anyone looking for a romantic or family break. An average hotel... More 

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Elle G, Operations Manager at The Brands Hatch Hotel, responded to this review

Dear JillDouglas55, Thank you for your review and I am pleased you enjoyed the breakfast and elements of your stay at the hotel. The public areas and bedrooms were refurbished in 2010 however the bathrooms were not included in this. We hope in the near future to concentrate on refreshing areas of the hotel and replacing the bathrooms - which... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I booked a spa day through Spabreaks.com. Upon arrival there were no robes available which was disappointing as we all had planned to stay some time, looking at previous comments I see this has been a problem in the past as well. The pool and spa were great, I had positive comments from everyone in my group regarding the treatments... More 

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Elle G, Operations Manager at The Brands Hatch Hotel, responded to this review

Dear Vicki S, Thank you for taking the time to write your review, and I am pleased you enjoyed your spa visit to the hotel. I will bring up the spa robes with our leisure club manager, as they should be available to all guests receiving treatments at the hotel. As with the time taken for your friend to receive... More 

Daventry, England, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had stopped booking here when it was a Thistle but thought we'd try it again now it's changed hands. Paid for a deluxe room so was pretty surprised to find the bed was the size of a pillow case. Bit galling when I found that my staff (who I'd been tight with & put in standard rooms) had huge, massive,... More 

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Bexleyheath, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel with two of my friends for one night and two days. When we arrived, we were greeted by a very happy welcoming team, willing to help us at any time needed. Our three person room was lovely. Toiletries were fantastic, beds were very comfortable and the amenities such as tea and coffee could not... More 

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Elle G, Operations Manager at The Brands Hatch Hotel, responded to this review

Dear nicole d, Thank you for taking the time to write your review, and I was pleased to hear you enjoyed your stay at the hotel including the hotel staff both in the restaurant and at reception. I have taken on board your comments regarding the bathrobes and will be looking at how to ensure this isn't a repeat occurrence.... More 

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