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Campanile Dartford

2.0 of 5 1 Clipper Boulevard | West Crossways Business Park, Dartford DA2 6QN, England
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Campanile Dartford
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Campanile Dartford
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167 reviews from our community

Traveler rating
    21
    52
    57
    14
    23
See reviews for
17
49
18
61
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (45)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (28)
All months
Halifax, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel earlier this week following a day of travelling around the UK. I arrived at around 9.15pm and my expectations were not especially high. However, I received a friendly greeting at Reception and made my way to the room. The room was clean and large enough for a night's stay. Bed was comfortable. Bathroom was also... More

Was this review helpful? Yes
FredRousselle, General Manager at Campanile Dartford, responded to this review

Dear Mr Sharman, Thank you for chosing our hotel for your stay and taking time to leave us a feedback. We are pleased all our standard products and services met and exceeded your expectations. We would be much delighted to welcome you in our hotel on regular bases and would like to invite you to take advantage of our Restaurant... More

Sleaford, United Kingdom
Top Contributor
62 reviews 62 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a budget stopover stay. We paid £44.10 using booking.com. It's not luxury but our room was acceptably clean, had bath and shower, reasonably sized room, toiletries and tea/coffee making facilities. Lights worked. Wasn't too hot or cold. The view was of the QE2 bridge but not noisy. Mattress was a bit bumpy but still got a good night's... More

Was this review helpful? Yes
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you very much for taking the time to leave us your feedback. We are very pleased to read we have lived up to your expectations and provided all the neccessary to secure a pleasant stay for you and your companion. And we sincerely hope to welcome you in our hotel providing same level of service and comfort... More

Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was a very last minute booking for business, to get the first train from Ebbsfleet to paris. We didn't research it properly and literally booked it the day before. Little did we know.... The only good thing was that it is only a 20 minute drive to the station which would have been ideal, had I been able to... More

Was this review helpful? Yes
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you for your time to leave us your feedback. We are sorry to hear about the lack of comfort and not living up to your expectations during your stay. Contrary to this however, as you can see, we do receive a number of positive feedbacks specifically praising the comfort of our beds providing a good night sleep,... More

St. Albans, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel was a big disappointment. We had to to beg for extra towels from rude foreign woman on reception, who guards them with her life. Room was very basic,Bath was tiny so sitting knees up to chin to wash was a joke. Outside in hallways there seemed like there was always a huddle of polish men on smoke breaks... More

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FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Whilst we value every feedback from our customers, we would like to kindly ask to refrain from using any discriminatory comments directed at our staff and others. It is absolutely unnecessary and surely not appreciated. The size of our baths is the same in each room and complies with the usual measurements and standards set for such products... More

London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel last night at the Dartford branch. I usually either stay with Campinile or sometimes I use travelodge hotels. On this occasion, the room was extremely warm, there was no heater on in the room but no fan or air conditioning so I could hardly sleep and the bed was very hard. I then decided to... More

Was this review helpful? Yes
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you for your time taken to leave us a feedback. We are sorry to hear an attitude of one member of staff has managed to have effect on your stay in such way. We have taken your points on board and addressed them with the particular staff since accordingly. Thank you also for your point raised regarding... More

Bowness-on-Windermere, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Maybe because of cultural differences the service from the French staff was as you would imagine and there seemed to only be French staff. The halls smelt like boarding school (BO and lynx). The room was clean enough but a little pokey. Dinner wasn't great, "not sure how you mess up pizza" was my brothers remark. A lady two doors... More

Was this review helpful? Yes 1
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you for your time taken to leave us your feedback. All reviews are taken seriously and any shortfallings addressed when, where and with whom appropriate. We hope the next time you will stay with us there will be no negatives worth mentioning and you will be able to enjoy your stay day and night as much as... More

Scotland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This really was a dreadful experience. In the first evening my meal was awful, couldn't tell the byrger from the bun other than by colour, my colleagues sausages were raw, for the first breakfast the fried eggs were cold, the second evening was no better, the steak was burnt on the outside and raw in the middle and for our... More

Was this review helpful? Yes
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you for the time taken to leave us a feedback. We continuously strive to achieve the best possible experience for our guests. Whenever the expectations fall short of our high standards we take it very seriously and take time to review all details that could be rectified for similar situations. All feedback are of a big value... More

Harrogate
Top Contributor
96 reviews 96 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a simple, basic hotel very close to the M25. They have a restaurant with a reasonable menu. Room pricing is good given its location. Breakfast is an additional cost and can be either purchased as Continental or English. Plenty of choice for the Continental breakfast, not sure if the English was worth the extra though.

Was this review helpful? Yes 1
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you very much for taking time to leave us a positive feedback. Especially as people seem to take the time only when dissatisfied with a product / service. We hope we can welcome you in our hotel again in the future and with similar or even better experience if possible. For a regular visits or corporate contracts... More

Banbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2014

I stayed here with my company, and to be honest I have stayed in worse hotels, but this one took the biscuit. Finding the hotel. Luckily I had my sat nav and also a passenger, this was quite hard to find, behind the ASDA distribution centre. Check in. This was very speedy and very helpful. The Corridor leading to the... More

Was this review helpful? Yes
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you for your time taken to leave us a feedback. We have taken note of all your points raising concerns and introduced an appropriate training and action accordingly. We value our customers and their feedback, good or bad, as their satisfaction is paramount for us. We hope to welcome you in our hotel in time again to... More

Mexico City, Mexico
Top Contributor
278 reviews 278 reviews
39 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed October 23, 2014

I had to wait twenty minutes on the phone calling from Mexico to speak to someone with limited English. When I stayed at the hotel the receptionist also had limited English. The rooms are not bad but be very careful you close the door securely as they do not close easily. I would not stay again.

Was this review helpful? Yes 1
FredRousselle, Sales Manager at Campanile Dartford, responded to this review

Dear Guest, Thank you for your time to leave us a feedback. On behalf of our hotel I can only apologize for the delayed response you seemed to occur. Having little bit more details in regards to date and time of the day, we would be happy to look into this matter to avoid this happening again. If you may... More

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Additional Information about Campanile Dartford

Address: 1 Clipper Boulevard | West Crossways Business Park, Dartford DA2 6QN, England
Phone Number:
Location: United Kingdom > England > Kent > Dartford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Campanile Dartford 2*
Number of rooms: 125
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Also Known As:
Campanile Dartford Hotel Dartford
Campanile Hotel Dartford
Campanile Dartford Kent

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