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Hilton Dartford Bridge

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Masthead Close | Crossways Bussiness Park, Dartford DA2 6QF, England
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Hilton Dartford Bridge
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Hilton Dartford Bridge
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892 reviews from our community

Traveler rating
    245
    302
    189
    99
    57
See reviews for
244
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40
210
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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    (210)
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    (245)
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Harrogate
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff are friendly, the rooms are clean and tidy, the breakfast is great and the price is so reasonable. Stayed here a few times now and the hotel really never strays from brilliant. I left some expensive shoes in the room and I easily got through to house keeping who confirmed they had them, the were back on my... More 

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Darren W, Manager at Hilton Dartford Bridge, responded to this review

Dear tomellis6680, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am delighted to read that you had the opportunity stay with us at the Hilton Dartford Bridge and that you enjoyed your experience. I am pleased that the hotel met your needs throughout the stay and you... More 

Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The rooms are not up to the usual Hilton standard as described in other reviews and I was a bit disappointed that the small bottle of wine in the room as part of the promotion was literally very small and red. I did explain that I didnt drink red wine and was told that they had no small bottles of... More 

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Darren W, Manager at Hilton Dartford Bridge, responded to this review

Dear Lilesy, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. It is disappointing that you felt the Hotel was dated, on a positive note we are currently gradually refurbishing the hotel starting with the Livingwell facilities. Thank you for your Kind comments regarding the Breakfast Staff, feedback of... More 

London
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed at Hilton Dartford Bridge on business in March. Hotel is in need of refurbishment. Rooms are very basic. Staff try there best but need more training and management. Phones are left unanswered on reception and when you finally do get answered they are keen to pass you on to central reservations in US rather than deal with queries and... More 

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Darren W, Manager at Hilton Dartford Bridge, responded to this review

Dear LondonTraveller6, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am very disappointed with your comments regarding your recent stay at the hotel, we are very sorry that you feel this way. We hope that you will be visiting the hotel again soon, Yours sincerely, Darren Walsh... More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

As expected from Hilton's, a pleasant hotel to stay at. Everything from arrival to our final departure exceeded our expectation and would recommend the hotel. The staff are really friendly but yet very professional.

Review collected in partnership with Hilton Hotels & Resorts

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear Enes M, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am delighted to read that you had the opportunity stay with us at the Hilton Dartford Bridge and that you enjoyed your experience. I am pleased that the hotel met your needs throughout the stay and... More 

Mainz, Germany
1 review
3 of 5 stars Reviewed 5 days ago NEW

too much fans. kicked out of the WLAN often. Unflexibel check in. Bar people picked squid on the floor immediatly after placing their interest on it. Glas for orange juice not shiny. No flexible shower installation.

Review collected in partnership with Hilton Hotels & Resorts

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear Markus K, I appreciate you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am sorry for your disappointment with the hotel whilst staying Recently. As a hotel we are very sorry and do not wish for you to be disappointed. It seems that we have not ensured your... More 

Kent, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Last month I organised a charity event at the Hilton Dartford Bridge. Prior to the actual event we had regular contact with the sales team who were more than happy to help and assist us with any problems. The kitchen were outstanding, they were able to offer us the opportunity to taste various dishes so we could select the appropriate... More 

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear HenryGoldsmith, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am delighted to read that you had the opportunity to hold such an event at the Hilton Dartford Bridge and that you enjoyed your experience with us. I am pleased that the hotel met your needs throughout... More 

Billinge, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Room 109 was excellent, the room was twice the size of a standard room. However the bathroom is not a wetroom, but they will provide you with a shower chair if requested. I emailed the hotel in advance with our requirements and Mulumba was more than happy to assist us. On arrival we requested more towels and water which they... More 

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear S V, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am delighted that you found your stay so accommodating on your recent visit and that the disabled room met all requirements. We hope that we can welcome you to the Hilton Dartford Bridge again very soon,... More 

England, United Kingdom
Top Contributor
317 reviews 317 reviews
72 hotel reviews
198 helpful votes 198 helpful votes
2 of 5 stars Reviewed 1 week ago

I was sent an email to check in online, which in I did. When we got to the hotel, the key was ready and we were in the room in two minutes. The room was for disabled guests which we are not, this seems bad planning on the hotel's part, what would happen if they had a guest that actually... More 

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear Funlovinfella, I appreciate you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am sorry for your disappointment with the hotel room whilst staying recently. As a hotel we are very sorry and do not wish for you to be disappointed. We are delighted that the check in on-line... More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was ideally located for a visit to relatives in nearby Dartford and Gravesend. We booked a pre-paid double-double family room and was told on arrival none were available. After a short protest a room was found [go figure!]. I didn't prepay for breakfast but at 10 pounds per person was above-average value and decent quality. I chose the... More 

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear PeterEva1998, Thank you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am delighted to read that you had the opportunity to stay at the Hilton Dartford Bridge and that you enjoyed your stay. I am pleased that the hotel met your needs and that you enjoyed your time... More 

Tralee
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and. Went to a charity function and stayed over the meal was dreadful Rock hard vegetables the meat was as dry as you could've probably got it service was no better and over 100 guests and 1 bar person for the majority of the time the breakfast the next morning was a buffet and no better give it.... More 

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Darren W, General Manager at Hilton Dartford Bridge, responded to this review

Dear christopher s, I appreciate you for taking the time to complete a review about your recent visit here at the Hilton Dartford Bridge. I am sorry for your disappointment with the hotel food whilst attending a charity event. As a hotel we are very sorry and do not wish for you to be disappointed. We have received some beautiful... More 

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