My Partner and I stayed at the Holiday Inn Express on 25th May 2012. We used the hotel as somewhere to stay so that we could go shopping at Bluewater.
I reserved a room over the phone and the man who I spoke to was very friendly and helpful making me feel more confident in staying in Dartford, giving me...
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Dear valued customer,
Thank you for leaving a review about your recent stay with us.
It really pleases me to read that we have taken the time to ensure that you had confidence in s from the reservation stage of your stay.
We do have a great front desk team with a wealth of local knowledge which is great for...
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Typical Holiday Inn experience. Clean room with all facilities you need. I asked for a quiet room and I got one- best sleep I've had away for ages when sleeping away. Meal was fine, plenty of free parking, good service- enjoyable experience. Plus they offer a selection of hard or soft pillows which make all the difference. Would definitely stay...
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Dear valued customer,
Thank you for leaving a review about your recent stay with us. I am really pleased that you had 'The best night's sleep in ages'. We have recently had new beds and flat screen televisions in all of our rooms to enhance our guest's stay.
We are currently in the final stages of our new menu which...
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Check in was very quick and the staff on reception were friendly and helpful. The room was very clean and the bathroom spotless. It was nice to have the choice of either firm or soft pillow. The sofa bed was just as comfy as the main double bed. Breakfast in the morning was a typical hot and continental buffet which...
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Dear valued customer,
Thank you for taking the time to leave a review about your recent stay with us.
We do pride ourselves on excellent customer service and I am really pleased to read that we lived up to that during your stay.
Our Housekeeping team do work extremely hard to ensure that the cleanliness of the hotel is maintained...
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I stay here a couple of times every month for buisness. Rooms are always clean & ok. Bar food in evenings is good. Breakfasts adequate, but typical HI Express menu, that lacks imagination!
Dear valued customer,
Thank you for choosing to stay with us on a regular basis and being a loyal customer and thank you for taking the time to leave a review about us.
I am pleased to read that you always have a good stay with us and that the rooms and evening meals live up to expectations. I am...
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had a great one night stay only one comment has i booked two rooms and phone the hotel to said that we were a family and the one room was for our children it would of been nice if the were close together or even on the same floor !!
Dear valued customer,
Thank you for taking the time to leave a review about your recent stay with us.
I am sorry however that we could not get your two rooms together. This is something that i will take and work with the team on.
I am pleased however to read that you found us to be very clean and...
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Good location. Rooms basic but clean. Here for work so ideal for the business person
Dear valued customer,
Thank you for taking the time to leave a review about the Holiday Inn Express Dartford Bridge.
I am happy to read that you stay with us on a regular basis.
Our rooms are very functional and we have recently had all of the rooms installed with flat screen televisions which has enchanced the viewing options.
We...
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We found this hotel overall friendly with nice staff and clean with a fairly new smell. The room was clean, tidy and a reasonable size and was a good temperature.
The breakfast we good with the usual Holiday Inn Express choice with a snmall amount of hot and cold items including cheese.
There is a constant hum of traffic in...
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Dear Valued Customer,
Thank you for taking the time to review your recent stay with us. I am pleased to read that you had an enjoyable stay.
We do pride ourslves on our clean, fresh and modern rooms and I am pleased to read that you agree with that.
We have spent a lot of time listening to our customers...
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Stayed at this hotel for a Saturday night stop over. The receptionist was very polite and helpful upon our arrival - we even got a choice of rooms - one on the ground floor or one on the third. Our room was nicely presented, clean and tidy. We didnt have many teabags or coffee etc but a cleaner in the...
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Dear Valued Customer,
Thank you for taking the time to leave a review about your recent stay with us.
I am pleased to read that you enjoyed your stay with us. We are ideal for either that one night stay over or indeed a longer stay whether it be on business or for exploring the delights that Kent has to...
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I stayed here for 4 nights while visiting the Good Food Show at Bluewater. Well - what can I say - we were blown over by the professionalism of the staff, their friendliness and willness to provide any assistance necessary. We know their job is to provide a good customer service, but I must say the staff at this hotel...
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Dear Valued Customer,
Thank you very much for your kind words. It really does please me to read that we provided great customer service as this is something that we work on all of the time and I am glad that you enjoyed your stay with us.
We are ideally located for anyone wishing to visit Bluewater Shopping Centre and...
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wasn't expecting much but what a suprize wouldn't hesitate to recommend and great if you need a base to travel from.
Dear valued customer,
Thank you for taking the time to leave a review about your recent stay with us.
I am very pleased to read that not only did we live up to your expectations but in fact fact we exceeded them.
I really would appreciate you telling your friends, family and work colleagues about your stay with us and...
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